IT'S ALIVE! Concord, The iconic 3474 Clayton Rd spot, formerly Kasper's, is now open as Odessa Cafe! Same All-Beef Dogs Same Snappy Taste Same Friendly Service Don't worry, the Chili-Onion-Tomato combo is still exactly how you remember it. read more

Kasper's Hot Dogs - Cafe flier - Fast Food Near Me - Concord, California

I have been going to Kasper's for many years. It is true that the lady is unsociable for the most part. But I took the time to be nice to her, and eventually we became a cordial pair. Come to find out, she is the aunt of one of my students--a young man who was brilliant. She comes from an eastern European culture; she's not the first I have encountered with a less-than-sociable demeanor. Imagine how often she's met customers who were rude for no particular reason. Frankly, I miss her hot dogs. The closure is probably best, but I won't pile on. read more

Man. I don't know why there's so many bad reviews about this place. The hot dogs were very very good and people are mad at the lady behind the counter for no reason. the reason why people think she seems "rude" is because she comes from Russia / Ukraine and speaks 4 different languages which, when spoken, "sounds like" being rude, but do not worry. Shes not. She made me my hot dog and was very polite. A simple please and thank you can make someone's day. :) It was exciting for me because I was born in Russia myself and you don't meet too many people from that area. :) As for the ambiance, it's your typical Casper's / Kaspers with tables and the colorful stools. A good place to sit if your exploring all around concord and need a bite to eat! :) read more

I bought 5 hot dogs, my family enjoyed them. The service was good. The restaurant was clean. The lady everyone is complaining about was fine, she's all business, asked how I wanted my hot dogs, made them quick and correct. I paid, I said thank you, she said thank you and was out of there in 5 minutes. You guys are the rude ones, she speaks perfect English with an accent. Not at all difficult to understand. Not every culture is all laughs and smiles with strangers. Why do you feel the need to be best friends with the hot dog lady? read more

I have been a Caspers/Kaspers Customer since the 1970's. But today was the last time I'll ever go to the Kaspers at 3474 Clayton Road in Concord. While waiting for an Uber, I walked in and ordered 2 Kaspers Dogs, Chips and a Soda. My ride arrived and I exited the place. My driver had a small plastic disposable plate to throw away. I said I'd throw it away for him. I took his disposable plate, while still drinking my drink purchased at Kasper's, walked back in and threw it into the trash can. The Russian or Ukrainian Lady that always works there starts yelling at me. Shouting that I have no right to throw a piece of trash into her garbage that doesn't come from her shop. I pointed out to her that I was a customer and was still drinking my soda purchased here. She then threatened to call the Police. I flatly told her to please call them and that I'd gladly wait also that she was being ridiculous. She again shouted; that I cannot put anything not from her store into her trash. I said that's ridiculous and that after being a loyal customer for 50 years, I would never come back. She said, "Good I don't want you back." This is utterly reprehensible. I will make sure that everyone I know doesn't patronize this business. Folks, you better not throw your gum wrappers, empty cigarette packs, or worse, pick up a piece of trash from in front of their front door and try to throw it away there. Unbelievable! read more

Despite the reviews about the woman's poor attitude, she was pleasant with us. Hot dogs were good. Place is clean. Enjoyable experience. read more

Kasper's Hot Dogs - Fast Food Near Me - Concord, California

I usually go to Casper's in Hayward and love the ladies there--they're always great. This time, I happened to be in Concord with some friends and convinced them to have lunch at Kasper's. Unfortunately, the experience was disappointing. The blonde-haired lady behind the counter was very rude and had a terrible attitude. We received our hotdogs and decided to eat in, but the atmosphere was awful. The whole time we were there, she was loudly arguing with someone on the phone, making it uncomfortable. She even went to the back but continued her loud conversation. Meanwhile, other customers came in, waited in line, and left after listening to her yelling on the phone. It was such a poor experience overall--not the kind of place you want to have lunch. Will not be having lunch there again read more

Lady in the front was Nice and when I asked for a refill she gave it to me! I Like this Location in Concord

12 bucks got me a big a$$ quarter pound all beef frankfurter, a bag of chips, and a large drink... Weiner was super tasty... Up front parking... read more

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So I come here to get lunch and I witnessed the lady taking out the trash. She goes to the sink and rinses her hands off with water, I very nicely ask her aren't you going to use soap after taking the trash out? She tells me no she does not use soap. And then I ask her can you please use soap I would feel more comfortable If you did, she did re wash her hands with soap, But then had a very nasty attitude with me the rest my visit. I am pretty sure that OSHA laws say they need to wash their hands with soap imagine how much of the food she is contaminating we just got out of a whole pandemic. This is so stupid you guys really need to fix this. Why aren't your employees using soap to wash their hands this is so nasty read more

Kasper's Hot Dogs - The lady who didn't want to wash her hands after taking out, the trash - Fast Food Near Me - Concord, California

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Got a sauerkraut dog at lunch and ate it there, but the sauerkraut and tomato made the bun super soggy. The service was fast. Overall not bad, but maybe get ingredients that have the potential to make the bun soggy on the side if possible. read more

I will never go to this Kasper's again. Customer service was terrible. The older blonde lady behind the counter was extremely rude. I asked for relish on my cheese dog and she gave me one little teaspoon. When I asked for more she reluctantly gave me a half teaspoon more. I added a soda to my order and it seemed to annoy her. Then she threw my change on the counter and didn't give me correct change smh. Even if this was the best hot dog I've ever had I would not go back. read more

I really don't know how this place stays in business. I lived just a few streets away from this place for 18 years, and it was almost ALWAYS empty. No customers. I went in one day just to check it out. No customers, *very* basic hot dog menu, potato chips and soda. That's it. That is the total extent of their menu. The dog was nothing special... As I said, for 18 years I saw that place empty every day, and could count on one hand, the number of times I saw customers in there or getting takeout. I think it's a front for something else, but I can't say what, here or I'll get in trouble. They couldn't even pay the electric bill on what this business makes selling hot dogs, let alone wages, business rates, rent, etc. read more

The hot dogs are DELICIOUS - but ordering is DIFFICULT. The older gentleman that works here doesn't understand English very well and gets frustrated at the customer about it. Also, being here in early August, I was EXTREMELY disappointed to walk in and find the A/C was not on. I roasted the entire time I was in the building. I really hope these problems get fixed. The food is delicious but the entire experience is such a letdown that I can see it negatively effecting the business. Please, store owner, be nicer to your customers. A simple "Hello" and "Thank You" goes a LONG WAY. And for goodness sake please fix the air conditioner. Nobody wants to eat on the surface of the sun. read more

I ordered the chili cheese dog without onions. I'll NEVER EVER EVER go back. We should have checked the reviews before driving here. The place was empty except for couple people (without food or drink) taking about anti music stuff. I carried my food around trying to find a seat away from them so they didn't feel like I'm listening to them and give them their space. I noticed an odor, odd one, coming from my tray. After sitting on a seat without backs which hurt my back and also they are bolted to the ground so if you have a gut, it makes sitting and facing your food difficult. I took 1 bite of my lunch and almost spit it out!!! Misery loves company so I made my husband try it. We ended up throwing out everything and leaving. The place is clean but no music read more

Kasper's with a "K"! Don't be fooled by Casper's with a "C" if you're looking for the original Chicago-style hot dog from the Armenian who started it all in Oakland, Kasper Koojoolian. These are the BEST hot dogs in the East Bay...bar none! These hot dogs are 100% beef, unlike the ones sold by Casper's. This is easily verified by looking at the ingredients of the Casper's hot dogs sold at Costco. Oakland, San Leandro, Castro Valley, Pleasanton, and Concord are the last Kasper's locations that are still running. I've seen the Fremont and Hayward locations close in recent years so I'm hoping the other five are here to stay! On a related note, I would love it if the "Original" location on 45th and Telegraph in Oakland would reopen. That place has been closed since 2003. Anyway, whenever I come to Kasper's, I always order the 1/4lb-er with cheese, tomatoes, and ketchup. YUM!...I'm hungry just thinking about it! If you like Chicago-style hot dogs, then Kasper's is the place to go! read more

Kasper's Hot Dogs - Kasper Koojoolian, founder, at his first successful stand on Fruitvale Avenue, Oakland - 1931 - Fast Food Near Me - Concord, California

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The reviews stating the blonde woman employee is rude are 100% correct. She asked my boyfriend if he wanted everything on his hot dog and when he said yes then she asked "ketchup and mayo too?" and he said yes. I told her I wanted the same as him with everything on it and then when I opened mine at the table and it didn't have mayo and ketchup on it I went back up and asked for it- she said with attitude that I needed to ask for that before and placed the bottles on the counter for me to grab. I told her she could add the sauces (so I didn't touch the bottles she touches while making everyone's hot dogs- did she know my hands were clean?? Seems like a health code concern to me) and she said "no, you do it". Don't know if she was just mad I kept her from chatting with the one other person in the restaurant or what but unfortunately, even though the hot dog was fine, I will not be returning. Also definitely don't go if you're looking for ambiance. read more

Love love love these hot dogs! Best ever! Service is great! You can take out or eat in. Most are just table and chairs or there is like a small bar style on stools to eat at. There is another Kaspers that starts with a Casper's also excellent! read more

Only One woman working 6/8/21 @1:45 should not be working alone. Honestly, she took almost 10 minutes to make a transaction and needed to do so much. I see why I got food poisoning, that's what happens when you can't prepare/prep items correctly. If your short-staffed do not work alone at that age. Just close up for the day. Also please stop frowning so much, makes people uncomfortable. read more

I have loved Kasper's hot dogs since I was a kid. I know most of the locations are older and a bit run down but it adds to the nostalgia. However this location had all the lights off and we found the lady's hair in my son's hotdog. Come on guys!!! Lady work with food you need to make sure your hair is tied up and won't get into peoples food!!!! read more

Their posted hours say they are open till 7:30. Got there last night at 7 and the lady tells me they are closed. WTF?

Having been an infrequent fan of Kasper's hot dogs for many years, I feel that actually works to my benefit. Going when I really want to vs constantly, my taste buds and my perception remain fresh and sensitive to quality or lack there of. The same goes for how I'm treated. First the experience. I walked in and there were absolutely no customers, in fact there wasn't even a person behind the counter. It wasn't until the door made a substantial amount of noise closing that someone came out from a back room. And who came out seemed to be a foreign agent who was not happy to have a customer. Her demeanor was as if I had insulted someone in the family or interrupted an important download of classified documents or something. Throughout the whole ordering experience, her attitude is it it was more of a hassle to make some money then to not make any. And boy was some money made, in a relative sense. The hotdog I received was small, the condiments were minimal, but the price was almost triple what I would pay at Costco. The taste was nothing to write home about, at least in a positive sense. The only reason I'm including more than one star is because the store was open and I had a taste for a hotdog. Maybe if a different staff person is in there, you will have a better experience. As for me, being that I can't really find anything positive in this regard, I doubt I will be visiting this particular location again. If you choose to, I hope your experience is much better. Maybe everyone deserves to have an off day here and there, however those should be left at home as much as possible. read more

Kasper's Hot Dogs - Storefront - Fast Food Near Me - Concord, California

********************************** DON'T EAT HERE! SHE'S NASTY, SHITTY ATTITUDE. DOGS ARE NASTY. GO TO CASPERS IN PLEASANT HILL! Horrible, terrible, bad, customer service. This old white lady is the rudest! She could not be bothered to answer any of my questions, just pointed to the menu. The place was pre-made food, garbage on the floor, old over cooked dogs. She did not make eye contact, did not treat my guests & me like humans. Would not let me use the restroom. I'll never return! So disappointed! Only Casper's with a "C" for me from now on. read more

I'm going to get straight to it. Don't eat here!!! At least if you are black and a lesbian. The lady with the accent who works the evening shift was very rude and refused to make my chili cheese dog correctly. All my years of eating Kaspers I have never experienced my chili cheese dog being slopped together as if I was a DOG or a PIG. When I asked the lady to please spread my mustard and relish on the bread like it should be she refused and then said you can do it yourself. I asked if she could remake it and she refused the service period. This was so upsetting and I was so so hungry not to mention I'm diabetic, I have never been treated as such in any Kaspers and I grew up eating Kaspers all my life it's my favorite. But this lady for sure has a problem with either black people and or lesbians. She is bad representation for Kaspers and should not be employed here. read more

Do not go here unless you want a $7 hotdog pulled from water and onto a bun. Lady has zero personality and will not smile. No wonder this dump was completely empty. We walked out once I saw the price, nasty hotdog, horrible attitude. Good luck read more

This is my first time coming here and I was hesitant because of the reviews but I disagree. The worker is an older lady and yes she is quiet but I never felt unwanted. Some people are just introverts. We did not conversate but she was very kind and attentive with my order and I will come back. read more

Kasper's Hot Dogs - Kasper dog - Fast Food Near Me - Concord, California

I enjoyed reading the reviews of this place. I stop in every once in a while when I am close by and need a dog fix. Their hot dogs bring back a childhood memory. I grew up in NY and the hot dog truck would come by. Back then they cost .25 cents. Now they are over $5.00. But the truck had the same boiled dog and I would always get it with lots of mustard and kraut. That is what I get at Kasper's and it takes me back to those olden days. Truthfully, I prefer a grilled kosher dog from a Jewish deli but there is nothing like it here. Basically the dog is decent. The German woman is a trip. She is not mean just totally distant. I do not believe she ever heard of customer service. I think today was the first time she kind of said thank you to me after I said thank you. It was low under her breath but it was there. Stop by and see what you think! read more

The best dogs around! I love Caspers. Mustard, pickle, tomato & cheese. I've never ordered different. I'm going to Caspers since I was a kid. (51 now). Throw in a bag of Lays potato chips, and I'm in heaven. read more

Don't listen to the other reviews, I've been coming here for 30 years and it's as good as it's always been.

I drive past this place almost daily yet never stopped. I do love a good Casper so I decided to stop by. I literally told this 10 second story to the old lady behind the counter. I got crickets. Lmao. After reading the reviews I can see I'm not alone when I say I felt less than welcome but hey I didn't go there for the service. It's all takeout right now anyway. I ordered the quarter pound Casper. The dog was prepared very elegantly, you could tell she has plenty of experience handling Caspers this size. I chose my toppings and it looked really good. Nice and neat. I don't like when dogs look a mess. Biting into it was a joy. My teeth sank right into everything and it made no messes. The fresh tomatoes and onions were cut perfectly. I would say if I ever felt like a Casper again I wouldn't mind coming back. read more

Kaspar's here is on the corner of a runned down commercial strip. (the old kind that has diagonal parking in front). there's seating here but atmosphere is sterile. eats: kaspar dog(3.09) -bun wasn't steamed, just room temperature -tomatoes large chucks, soggy not crunchy, not so fresh -dog appeared to have a snap, not as juicy as i thought it would be. dog notes: -below the standards of a kaspar, thus 2 stars -slight aftertaste. -no old ladies here, just 2 middle easternern lasses. read more

Needs to be closed down an reopened with new managment. The old lady that works their is mean, not professional, shes rude an needs help communicating the English langauge. The food does not look fresh. The relish an mustard looks to be days old if not more. Its all dryed out. Needs to be fresher. Never again read more

love the polish dogs. friendly people and great atmosphere.

Worst kaspers I have ever been to! ... the hot dogs tasted stale and old. The customer service was also terrible!. Do yourself a favor and skip this establishment and go to the one in pleasant hill with people who speak English are running the place. read more

I've been here once, after driving by for a year and never stopping in. I love Casper's dogs, so I thought I would give Kasper's a try. They were okay. The dog itself was a different recipe that was decent, but not my favorite. The toppings were fresh. The bun was not steamed and that made the whole experience bad. The russian (?) couple running the place was very nice. The restaurant had a nice small-town local feel. One big recommendation, if the owners read this: start steaming the buns. It makes the dog so much better. read more

Been going here for a while but must say it must be the allegiance to Kaspers dog and nothing near the area, that makes people go because I've never met more unfriendly bunch of people than those at Kaspers. Always frowning, pretty curt and if u request for what to put, they seem annoyed all the time. Terrible Terrible PR read more

Very rude woman working behind the counter . Did not acknowledge me or my mom and served us cold old rubbery hot dogs. My mom got really sick after eating there. Will never go back there . Go to Caspers pleasant hill or walnut creek. read more

Seeing nothing but negative stars is a little scary; however, this place really isn't that bad. At least it wasn't on the day my friend and I showed up. Besides Kasper's hot dogs being so damn good, the older German woman (I think she's German at least) is very sweet, and is also a freaking pro at assembling the dogs. She was extremely quick, and the dogs looked like a work of art when she was done, not some sloppy mess. Plus, she was very friendly and talkative. I'm not sure if this place has been turned around since the previous reviews, but my experience at this Kasper's was nothing but positive. read more

The last two times we have tried to make purchases from this establishment, they had closed early. An 8 PM closing time, does not mean that we close at 7:30 PM. When your restaurant hasn't been remodeled in about 40 years, and all your employees act like you are bothering them when you try to order, do you think it is the best idea to continually close early? Anyway, a rhetorical question as I no longer care, and will no longer be giving my business. read more

Was the worst meal I've had. Normally love this place... the hotdog was so over heated used for the last few days sitting in the steamer I could barely bite through it... the bill was 20$ and change I gave her 40$ abd she didn't want to give me my change back it was weird.. I'll never ever go there again ..... read more