DONT ORDER FROM THEM!!!! Negative 1000 stars. I am extremely disappointed with the service we received after spending nearly $400. We hired your company to cater our event, and the food never arrived as promised. On top of that, there was very little communication, leaving us scrambling at the last minute to find another way to feed our guests after they had already been waiting nearly three hours To make matters worse, I had to wait over a week for my refund to post, when the amount could have easily been sent through Zelle. The entire situation caused unnecessary stress and embarrassment during what should have been a special event. read more

I was excited to find this place. Unfortunately, the food was very disappointing. Everything was extremely oily, the noodles were hard, and the steak was tough. I had to keep chewing nonstop, and it still wouldn't break down. I eventually gave up, and the meal went straight into the trash. read more

I had been referred here by a co worker and it is really good. It is located by 2 different locations in Wc and Concord Mobile Food truck. The hours are 4-2am and may vary. I had tried finding them ad was surprised at 1st it wasn't a Brick ad Mortar store. I had tried the Shrimp and Chicken Fried Rice, They were busy when I arrived, but it came out pretty quick. The food i was able was very good and portion wise was very satisfying. Th other time I went, I went to the Monument Concord location. This particular time we texted our order and it was ready before we got there. We had not brought cash the 2nd time, but were able to go to the nearest ATM in a close by store. People are very nice and the food is very good. Definitely worth a try if you're hankering for late night bites or craving Sushi and Stir fry. read more

City Bachi - After work grub at 10:30 - Food Trucks Near Me - Walnut Creek, California

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I wrote a review because the food was awful, the service was insulting, and the price was outrageous. This clown had the audacity to use the fact that he was serving a special event menu, and not his normal food, to try and make a fool of me and claim that I accidentally reviewed the wrong truck. Here is the picture I took of his truck because I was so disgusted by his business that I wanted to remember the name to make a review. Is this not your truck, you hack? Did someone make a perfect replica of your truck and use to to sell garbage and disrespect customers? You could have said this was a special event menu and apologize that you were completely unprepared. But instead you have chosen to lie, and pretend you don't remember the garbage food you served to hundreds of disappointed people. Now we know your not just incompetent and a bad cook, but your a lying little coward. I see your truck is in LA now. Good play to serve bad food and then move to a new location so people don't recognize you. Good riddance! Edit - Literally as I wrote the updated review he changed his name to "ricenmore" lol! Rebrand time! Oh, and it looks like he's now the japanese hibachi grill food truck that serves mexican cuisine, but would never served dollar tree wings and ranch. read more

City Bachi - This guy responds to my review by trying to tell people that i have the wrong truck, lol. Is this not your nasty truck? - Food Trucks Near Me - Walnut Creek, California

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Wow! Just spent half an hour in line, just to find out they only take tap to pay...that isn't the worst...some poor guy dropped his food right in front of the girl at the counter and she stared at it and kinda smirked. The guy had been waiting for as long as we had, when he asked about his food, she was indifferent and what I would consider rude. Guy finally gets his food, and it topples over. She looks over at the cook and says some dude just dropped his food, and they did absolutely nothing. I'm glad I actually didn't give them my business. Way better places with people that actually care about having customers. Keep your hibachi and attitude. read more

I got the grilled chicken plate, it's a little pricey but worth it! I mean where can you get fried rice and sushi at 12am?! It was very good and lots of flavor! Don't mind that one star review it's probably a hater that owns a food truck! read more

City Bachi - Grilled chicken plate - Food Trucks Near Me - Walnut Creek, California

LOL! This place lying on IG talking about Keith Lee approved, NEVER. Since they wanna block me on Instagram for commenting my experience I'll bring it over here. Y'all are embarrassing going through all that over an honest review keep me blocked bc I'll bring it here. I went to this truck and I was really excited to try honestly. When my boyfriend and I were ordering the woman was just flat out rude and we noticed her nasty attitude wasn't just with us. She rushed everyone we saw ordering not just my bf and I, she just seemed like she didn't want be working at all. We order the steak meals and when we got our food it was a complete disappointment to say the least. The cut of meat was not tender at all, it was extremely tough and hard to chew. I mentioned in my comment that isn't my favorite when ordering steak. Don't waste your money here these people do not care about their customers. read more

City Bachi - Blocked me for commenting my review on Instagram - Food Trucks Near Me - Walnut Creek, California

First time customers, spent $101 for 3 and half dishes, the payment platform didn't ask for a tip or they pressed a bunch of buttons. I just touched my card with the reader until it beeped. They couldn't provide a receipt so no idea what I paid for. Service was okay, was a little aggressive for me so I didn't want to interact much. We were probably the most pacifist and quiet customers there. At 10pm in walnut creek. Found them through yelp on our way home from meeting w friends. Everyone's commenting on sauce...? I didnt get any in my two bags. I got salmon w rice, filet or crab with rice and vegetables, sushi roll and just plain noodles. I thought it was overpriced. Portions - standard little plastic container. Didnt eat the bottom layer of all 3 dishes. Just soaked in oil. Like unbelievable amount of just tasteless oil. Not much garlic taste. The steak was hard and it didnt have well cuts, chewed and pretty much napkined a couple pieces. Honestly, I'll be back. The sushi was phenomenal. Nothing like it. read more

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I got referred through a friend to try out the food and left disappointed. The service is terrible. They told me "10 mins" and I ended up waiting 40 mins for my food and not only that they didn't even call out my number. If it wasn't for me noticing a bag of food sitting on the counter I would have never approached the window to ask if it was mine. They don't give you a receipt and don't even tell you the total amount before taking your payment. After swiping my card, getting the food, and driving home is when I noticed how much I got charged. I did the math and was charged an additional $10 after tax? I contacted their number where they take orders to ask about the payment. Person responded back and told me they would find out, but never got back to me. Sad part is the food is mediocre so if you come here you get terrible service, terrible experience, and mediocre food. read more

Ok, so I just left City Bachi about 20 min ago, as I found them on Yelp tonight, and I must say it didn't disappoint. I really dislike soggy, overcooked veggies, and these were cooked perfectly. It had the right amount of crunch without being undercooked. I bought the steak, chicken, and shrimp combo with fried rice . The steak was very tender, as was the other protein. The only thing is, I am not sure if the side sauce was a dipping sauce or the extra garlic butter. This isn't meant to be any kind of shade. It could be my taste buds...lol. The customer service was great, and the food was prepared quickly, which is always icing on the cake. Definitely will be back. read more

City Bachi - Steak, shrimp, chicken combo with fried rice - Food Trucks Near Me - Walnut Creek, California

I was really excited to try this place but I'm honestly so disappointed. Service was horrible, anytime I had a question they responded rudely. The food wasn't worth their bad attitude, I've had better at other places. Overall Food 1/10 Service 1/10 read more

We ordered the Filet Mignon/Lobster with fried rice, Steak and shrimp burrito and a sushi roll. The food was excellent, with great taste and comparable to other hibachi restaurants I've been to. The only thing negative would probably be the size of the burrito compared to the price. $18 is kinda expensive for a burrito. I will definitely be back tho. *sorry no pictures read more

Food was good . Please go check it out!!! Service was quick and the water was really good !! Chris the owner was really nice read more

City Bachi - Combo plate was really goooooddddd!!!!!!! - Food Trucks Near Me - Walnut Creek, California

Ordered the simba roll and I would definitely recommend it has a spicy and sweet taste to it very good 10/10 and the customer service was also 10/10 Another plate I tried was the steak and chicken over noodles plate with the spicy sauce I would definitely recommend it hits the spot and the meat and chicken was so tender and the sauce was really good if your are in the area would definitely recommend :) !! Don't believe the false reviews. read more

City Bachi - Food Trucks Near Me - Walnut Creek, California

I stumbled upon this hidden gem this past weekend & will definitely be back! Food was bomb, the young man taking orders was very nice & personable. I ordered a "trio" which included steak, lobster, & shrimp. I also upgraded to fried rice and got a few of their sauces, did not disappoint! They are open late so a great stop for a late night craving or after a night out. I will definitely be stopping by to try more of their items! read more

City Bachi - Steak, lobster & shrimp trio - Food Trucks Near Me - Walnut Creek, California

Service was great, Chris was super nice and even gave me and my girlfriend extra sauces since it was our first time. The food was really good too. If you're craving hibachi but don't want to sit in a restaurant this is the perfect spot. Or if you just want good food to go this City Bachi is a great choice. Will try some more stuff in future visits! read more

City Bachi - Steak and fried rice. - Food Trucks Near Me - Walnut Creek, California

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Mannnnn!!!! Me and babe went on an adventure dinner (once a week, we try a new local place- small business, not part of a chain) last night and when I tell you I'm so glad we took a chance on City Bachi- we are soooo glad we took the chance. The customer service was phenomenal! And the food was better than phenomenal! Everything was so fresh and tasted amazing. The only thing I would do, that I didn't know to do this time, is request that my food be cooked with extra garlic butter. You can tell that they are using fresh veggies and good selections of meat! Their shrimp is completely deveined and butterflied! Everything was made to order and not sitting under lamps waiting for an order! This is like ten minutes from my house and it will surely be a place that I visit multiple times a month. I didn't find them to be pricey for what they offer. We ordered a combo shrimp/chicken with fried rice, shrimp fried rice and sushi rolls- 50$ and had food left over for lunch today- win, win!!! If you're on the fence about trying them- get off the fence, and don't meet me there- beat me there!!!! I wish I could give them ten stars for service and food- worth every penny! read more

City Bachi - Shrimp/chicken w/fried rice, sushi roll (can't remember which one) and shrimp fried rice- yummy to our tummies! - Food Trucks Near Me - Walnut Creek, California

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Would give -10 stars if possible.....Food truck showed up 2 hours late. Asked for a menu, was told it was online. When I tried to order a Happy Hour plate, was told they were not offering those today. Even though the menu says it is ALWAYS available. I guess they needed to make up for lost revenue for being 2 hours late. Waited 25 minutes for 1 plate of food. Another customer asked for Soy Sauce after spending $40 for a plate, they were told it would be .50, seriously!?!?? The next customer asked if his order included utensils since he just heard them tell the previous customer he would have to pay for a soy sauce packet..... the boy in the truck responded "F@&$ck You!" What kind of business is this?!?? Businesses who are looking for food trucks, please think twice about this place. read more

Pleasantly surprised actually. Portion was perfect to get full, prices are competitive with the area, and service was good. As others mentioned, don't forget to ask for sauce since it's not included on the side. Only qualm is I have to return to verify - I ordered a chicken and shrimp combo and believe I was charged a different price than what was listed on the board (by a couple extra dollars). Cheers read more

Super good! Bomb asf! I definitely recommend and will keep coming back! 10/10 forsure! read more

City Bachi - Bomb asf! Super recommend and definitely will keep supporting Mexican Owned! I'm glad we finally have something round the area - Food Trucks Near Me - Walnut Creek, California

Food was excellent! I had to try the Trio plate! The steak was cooked PERFECTLY, & the Agua Frescas are not too sweet, they are also perfect and taste fresh! This is the best Hibachi I've tried, and I also ordered the sushi & it's better than most sushi places. read more

City Bachi - Food Trucks Near Me - Walnut Creek, California

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Don't ever go here the food is dry , they stole my money and lied and said he didn't and this place is unprofessional and the cameras don't work when I was trying to See the footage and I will never eat here again Don't go here unless you wanna get robbed read more

Noodles were oily and bland would not recommend. Service was very cold and took 45 min to get food. Very cold ambiance cashier seemed bothered by my questions on the menu read more

City Bachi - Noodles wr bland and oily would not recommend - Food Trucks Near Me - Walnut Creek, California

2nd time here. Food & service were good. Really easy online ordering as well. Like the fact that they have two locations open! read more

The hichachi burrito tasted horrible. I had to spit out. 0/10. Im confused on why the would mix gauc with garlic rice and hibachi veggies. Not a good combo at all. read more

Ewwwwww; not me coming all the way from the south to eat this. Nasty food and nasty service. These are the type of places that always take away my courage for trying new places. read more

Tried them when they came out to Pittsburg. I preordered through text and I still waited an hour and 15 minutes to get my food, despite preordering. Just ridiculous. They obviously couldn't keep up with the demand because there were tons of people there who were waiting since before I got there and were still there when I left. I got home to find the steak completely rare, it was almost still bloody. The chicken and rice were completely flavorless and the whole thing was just not it. The carrots were hard as a rock and the only thing with a little flavor was the zucchini. Saw someone raving about how good this truck was, but it was not worth the time or money, next time i'll just order Benihana to go lol. The truck also had no visible menu, only a QR code to scan and they were not taking cards, only cash, when most food trucks are the opposite. They had been posting on instagram all day that day so they could've let customers know. They also had a bad system of calling out numbers and the bags were piling up since nobody could hear them. It would be a good idea to get a speaker or something to make it easier for everyone. Cool truck, cool concept, but they are not prepared for constant traffic like that night. read more

The service was good and the shrimp was nice n crunchy- everything else tasted alright and the rice wasn't that good. Maybe it was an off night but kinda disappointed overall. #notcap read more

Hell no do not ever go here to citybachi in Pittsburg especially if your hungry tell me how I got there at 7:59 and I finally left 9:00 something without no food and I'm not the only one there were hella people there waiting and one dude said he was there for a hour and some people got charged a different price then what they seen online so when I got there she said 30 mins cool but then the 30 went to 10 more mins then 7 I told her to give me a refund she had to call the manager he apologized and told me my food would be right out was it hell no she put out 2 more orders after he said it was coming right out then I was like just give me my money she had to call the manager back for a refund so if you wanna try it I wouldn't not if your hungry oh and she told me it was taking long cause I ordered steak and I'm thinking Benihana's does to and it don't take them no damn hours to cook that DO NOT GO HERE!!!!!!!!!! read more

So unprofessional they literally scammers fam I ordered 3 plates not one of them was correct after I drive 35 min to them they didn't give me sauce I text them saying they messed up my order they said they'll refund me and never did hit them up again never did let me just tell you they had no seasoning on the food!! That food went the the trash and I hate throwing food like that it was just nasty after confronting them on there Instagram page so people can know they blocked me ... very low of them to do I do not recommend anyone to go here I usually don't leave reviews because I don't like ruining someone's business but when your disrespectful and wanna scam people that's when I get mad read more

This is my go to place for lunch and diner when I'm at work. Every time it's great. The people that run it are awesome. Never been unsatisfied. Definitely recommend. read more

Actually I requested lite sauce on my wings, I also requested my steak to be medium well but it was well done! And yes you gave me free wings that still doesn't change the fact that the were overly sauced when I requested light sauce. And my lobster was raw! I never asked for it to be well done nor did I ask for it to be raw! I was very clear on how I wanted my order prepared! Why you mad? I'm the one who wasted money! read more

Finally a hibachi on wheels spot in CoCo County! Love how they're open late too...get the extra side of garlic butter... FIRE! Craving satisfied read more

I ordered a noodle with steak and a chicken hibachi. Told me 10 minutes. I finally got my food after almost an hour. There was no steak in my noodles. It's not good, trust me. read more

Overall 5 stars the quality of the food was some of the best hibachi I have had around, i recommend pretty much everything its definitely worth it go give them try. read more

City Bachi - Trio combo plate with noodles - Food Trucks Near Me - Walnut Creek, California

Rice isn't cooked well veery time I go the rice is not good some of the rice is very hard and not enjoyable

Came here on a night after work. Got both the city girl roll and the 24K VIP roll. Both were delicious. It was the first time I ever got sushi with a whole pepper in it (the sushi isn't spicy). I didn't eat the pepper, but overall it made the presentation of the rolls look really cool. Super delicious. I'm coming back read more

City Bachi - 24K VIP roll with a pepper - Food Trucks Near Me - Walnut Creek, California

BEST HIBACHI FOOD IN THE BAY!!!! Exquisite and better than what restaurants can offer! read more

NEVER AGAIN!!! My daughter recommended I go to this truck so I did. Did I already say NEVER AGAIN?? The girl at the counter is rude! She has no customer service skills at all. I get she's young, but that's no excuse. Her entire vibe is horrible! So I get there a little after 7 pm to order and there's like 7-8 people ahead of me. Possibly 9-10 because I did see other cars with people in them. First, I am told there is no fried rice only white rice. In my mind I'm like, I can go down the street to Panda Express If I wanted white rice. I came for Hibachi. So I settled for plain garlic noodles. I was told the wait would be 25-30 minutes. But I was only told that after I paid. Truth be told if I were told that prior to paying, I would not have swiped my card. But I digress. I waited 30 minutes and went back to retrieve my food and the young, rude girl was like "You're going to have to wait a while longer." I asked why and she basically told me my order was number 14 and they were only on number 3!!!! "Number 3??" "Number 14??" What that what?!! Noooo! Give me my money back and I'll take my business elsewhere. If you think I'm sitting around for over an hour for garlic noodles, or fried rice you have lost your mind. Especially when Panda and Blue Saigon are right down the street. Here is some unsolicited advice; 1. Make time to prep and cook what you can prior to coming to Pittsburg. 2. Hire a second cook! There's no way you open at 7 pm and you don't have fried rice at 8 pm. You all need to restrategize. 3. If the young lady is reading this, you need better customer service skills. Your attitude stinks! Word of advice- Horrible service and long wait times will drive customers away. Those are the things that will make a business go out of business. 4. Did I already mention, retraining the young lady or putting someone friendlier at the window? 5. Do better! I'll never come back and due to my experience, my kids and a few friends have already said they'll never go. read more

shoutout rico and jackson got my trio plate right ‼‼‼‼excellent service top tier ‼‼‼‼‼‼‼‼‼‼