Bought my wedding band here in 2013. I had an issue with it over 12 years later and was kind of out…read moreof luck. Stopped in and talked with Rosemary who went above and beyond what I expected. She was able to help me and send me on my way with a smile!!!! 10 STARS......... Ryan F.

I was helped by Rosa and Julian and the service was impeccable! I would definitely go backread more

Love them! Been bringing my jewelry repairs to them for over 30 years! Honest good people! Bought…read moresome of my best jewelry from them!

Awful customer service....I had a layaway that I had been making consistent payments on for almost…read morea year and when I wasn't able to make a payment I called and talked to several employees about my financial situation due to economic hardships of even being homeless and without my knowledge they cancelled my layaway which had a substantial amount of money accrued..and then charged me for canceling it! They had no legit reason when I found out through my mom which just happened to be in the area to check on it...and claimed that they couldn't find my layaway when she inquired about it! I immediately called them and the owner had a foul attitude when I complained that they never notified me that my layaway was intended to be cancelled...so after a back and forth argument of how they completely disregarded my rights as a customer...I just used the credit from one cancelled piece and used the balance to pay off the other piece of jewelry.....I would not recommend purchasing any thing from these shister people who lack integrity when dealing with pressing customer service issues and their valuable money!

great experience coming here! they are very knowledgeable on every item I inquired about!read more

trust me one off the worst people's ever they have one guy his name is Ali he is the worst bad…read moremouth and wars, customer, service, ignorant, and educated, liar, and honest most of the customer having the problems with him when they leaving the store because of him I was with my wife. She asked him about the price of the gram he told her $100 I asked for my piece, he told the lady there it's not there when he heard me talking to the owner of other store. He went inside and grab the piece and give it to the lady to give it to me. I asked for the manager of the store the lady went to call him. He told her to tell me is not there and he is the manager and nobody is there. He have a very very very bad attitude to deal with the customer.

Rick, not sure what happened to you or where you have gone. Bought my wife's engagement ring from…read morerick a little over a year ago. Great deal, great ring. Went back for the wedding band, he said no deposit and it would be ready in a week. Went back 2 weeks later and no ring. Said he just had to pick it up and would be there tomorrow. Paid him in cash that day since my wife was just going to go and pick it up the next day. Next day, more excuses. That continued for weeks until he stopped responding. Now the shop is closed, I had to go to another jeweler for a ring, and Rick still has over a thousand dollars of my money. Rick if you're listening just want to get this worked out.

Not sure what's going on with Rick. We bought our engagement ring from him just over a year ago and…read moreit's beautiful. We went back to get my wedding band. He told us it'd be ready within the week. It's now been 2 months and we can't get ahold of him. Store voicemail is full, won't return Facebook messages (though one has been read), there's a little sign on the door that they're closed today (been there for ~3 weeks), not answering calls or texts. Our wedding is in 2 weeks and we've already paid for the ring. We've had to go elsewhere to get another ring made. No one has contacted us and we need our money back. Someone needs to contact his customwrs

If I pawned an item and lost it due to not repaying the loan off. If it's still in the store and…read morehad not been purchased, would I be able to purchase it? Of course I know I would be paying their price as posted. I just want to know would I be eligible to purchase it? I love this place. The people are cool. I've never had a problem there. They get a lil crowded at times and they are kinda slow, but they are making sure each customer gets everything they came for. They don't rush jus so they could get the next person, So for that, I don't mind waiting. I've been going their for about 10+ years .

Edward was a very big help, he was very professional and efficient and got me the funds I needed…read more Go to Edward

Although prices are nice, the child and I walked in to specifically get a chain for her necklace-…read moreno lie, the woman behind the counter was on the phone all the time talking about her drama and we wanted to see a chain. She literally gave us the whole stock to look through. Although we found something fairly quickly, I just think that it's bad business to just "talk" while you have customers waiting. She was not rude in the sense of the word, but isn't talking on the phone while Customers are waiting considered rude? But, prices are still good, considering. We choose our chain and paid for it, (but keep in mind that phone NEVER left her ear), and this lady kept going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going (takes a breath) going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going (takes a breath) going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going going and going and going and going (takes a breath) going and going and going and going going and going and going and going going and going and going and going..... i am not exaggerating. But its all in fun, the place has great jewelery and prices. Located in the middle Kiosk.

We got our 6 month old daughters ears pierced about 3 weeks ago now. The girl working there is…read moreseriously a saint. She did such a great job and was so knowledgeable on ear piercing. My daughters ears are healing fantastic! Everyone compliments them, thank you!

Trying to contact store about my order that's hasn't been processed at all since 6 days ago…read more Product said it was in store still haven't gotten an email about it. None of the phone numbers including the customer service one work. You guys need to update your contact information

My fiancé had a custom morganite ring made and they helped him with every step! I couldn't ask for…read morea more beautiful ring. I call all the time with questions and they are more than willing to help. Laura the manager is amazing!

Very good service, put some vvs diamonds on my Rolex and it came out stunning. everyone was…read morefriendly.