Needed a few watches fixed, new band, fix band, and batteries. Very friendly staff and all fixes…read morewere completed on time. Will be back with more. Thanks

Needed links taken out of a watch. Searched and found this location at the mall. Service was quick…read moreand reasonably priced.

The service is excellent. Repairs are done in a timely manner and the customer service is amazing.read more

For the 2nd time used, my diamond wedding band was enlarged and, unexpectedly, cleaned in less than…read morea day. Great service!

Lexi and Francisco were really helpful and friendly. 10/10 experience. Will definitely recommend…read moreU.S.A. pawn to my friends and family

Michael and Robin stood out tonight out of all the goodwills we visited today! Thank you so much…read morefor making it a pleasant experience for my daughter and I. I recommend this location for Sure!!

I was more than impressed with the variety, quality, and historical significance of some of the…read moreclocks on display. It's a "father and son" business with both named "Ernest." We brought in a quite expensive clock for evaluation and repair, and the younger Ernest was kind enough to give me a tour of their shop. I was astonished and very impressed by the number of clocks I saw. Ernest was very gracious with his time and showed me literally hundreds of clocks, most of which were rare and expensive. I would strongly recommend this establishment to anyone interested in obtaining expert service from two fine gentlemen named "Ernest."

First, I wish their were more stars to add, If you want to have exceptional customer service and…read moreexceptional work done on your watch or clock, this is the place you want to do business with. We have a Antique grandfather clock which has gone thru many moves over the years, they have worked with us every step of the way, to ensure we would have it working like a well oiled machine, included home repairs as well. Thank you so much for the amazing work and the most amazing customers service! Please keep up the great work! The Meyer!

I bought a Tudor Pelagos still under warranty from a grey dealer here in Tucson last fall, I looked…read moredown about a month ago and realized I lost the pip in the center of the bezel. As it was under warranty, and a Google search said it was a common problem that would likely be covered by Tudor under the warranty I had hope that it would be taken care of. After four weeks of waiting I was told that it would cost $489 for a new bezel and $80 for freight. I was told by the sales lady that I needed to be more careful when I bought used watches because things like this happen. I've come to the following conclusions: - If you can at all help it I highly discourage anyone from doing business with Ben Bridge Jewelry in Tucson, AZ. With so many great choices in AZ that shouldn't be hard. - Tudor does not have the meticulous standards of quality that many have supposed that they do

I always ask for Daniela when I shop at Ben Bridge at La Encantada. She is always very…read moreprofessional, cordial and knowledgeable regarding the watches I inquire about. If necessary, she takes time to research specific details and the history about watches I'm interested in. I will continue to rely on Daniela for my watch purchases.

I have brought in several watches dear to me for new batteries. Less than a year one of the watches…read morestop working. They were kind enough to replace the battery for no charge... I have also bought a watch from them. So, I have no complaints about battery changing services, however, today Saturday, it's 11:15 and the shop is not open. I called, no answer. It would be nice if a posted sign or VM letting customers know that they will be closed... I would hate to see them closed down, but reading all of the reviews ( yikes) I would not bring cuckoo clocks, or big ben clocks here. So sad and scary for those customers who have waited for years for their items and no return!! The owners appear old, medically fragile and honestly not the most people friendly, however the women is kind.. Honestly they need help to better run this precious business

They have had my mothers watch since November of last year. It is a watch with extreme sentimental…read morevalue and she cannot get a hold of them or catch them open. Every time she goes there a different sign is posted. She just wants her watch returned. Apparently the last time she went she encountered a woman who's clock has been there since 2024 and she hasn't been able to retrieve it.

Was so sad that I broke my rosary. Took it in Micheal helped me with no issues and fixed it like…read morenew. Amazing place. Thank you so much. Recommended 12/10

Very nice jeweler in the business strip behind Gaslight Theater…read more I came in to see about this faux pearl necklace of my wife's who received it from her late mother. It was discolored. Jack was professional, very friendly, and informative. He gave me a jar of their pearl cleaner. Gave. He has a wonderful personality. This jeweler has several collectables, too. Porcelain dolls, trains, etc. and also importantly, coins. They have a numismatist Tuesdays through Saturdays and do appraisals with offer to buy. I find this jeweler to be very helpful and friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Update July i have 4 watches from my collection that need a…read morebattery. No problem, install while u wait. Special pricing for repeat clients. And here, you are a Client.

My boyfriend and I have started ring shopping and after reading reviews, we decided to give…read moreMcGuires a shot. As soon as we walked in we could feel the family vibe. The salesperson we spoke with throughout the visit was incredibly welcoming, knowledgeable and not once did I feel talked down to or mansplained to-- which has happened at other jewelry stores unfortunately. I had also brought along some rings I needed resized. I could not get over how affordable it was. Another jewelry store quoted me almost $300 for two rings. McGuire's quoted me $28 a piece. Of course I went with them and my rings are perfect. I definitely recommend this place.