Went for a new dog harness. Huge selection! Variety of…read moreprice points. Purchased. Alas...wrong size..too big so return to Pet Smart to exchange... Hassle free exchange. Sales associate very helpful in selecting a better fitting harness. Even up exchange was a breeze. Past experience at this Pet Smart GROOMING in store has always been pleasant. On line appointments. Groomed correctly on my Shih Tzu. Always ready on time for pickup. Highly recommended.

I was interested in possibly adopting a kitten for my granddaughter but wanted to see how she…read moreinteracted with one of the kittens . I was told by someone up front that we had to do some paperwork in order to handle the kitten, but we weren't under any commitments . When we returned to the enclosure to do that another girl said we could only do it if we were committed to the adoption . It's ridiculous that we could not even see or interact with the kitten unless we adopted it . How are you supposed to know if they are the right fit . Totally ridiculous

Lexington has Petsmart, Georgetown has Petsense. Both are very similar, but Petsense is smaller and…read morethe prices are a bit more. Petsense is located in the shopping center near Kroger, which is pretty convenient to those of us coming from the south side of Lexington. I was on the hunt for a new collar for Henry, but nothing really caught my eye. They do have a pretty wide selection of collars and leashes, but most were basic colors and such. Although I buy dog food online, I did notice that they advertise that if you buy ten bags of dog food, the eleventh bag is free. I might have to consider this option the next time I'm running too low to wait on delivery. They have daily bath specials, which includes a bath, 10 minute blow dry/brush-out. On Sunday that price for a small dog is $10. Monday through Saturday the price is only a couple of bucks more.

Absolutely an embarrassment to have groomers this bad! She did just the opposite of what we wanted…read moreto our goldendoodle and then what she did was unfinished and uneven. She just missed entire places on his body. I went back the next day for it get fixed, only option was the same groomer, she got made, said "well this is what I do". What about what we want?

I can't say enough praises about Pet Wants!!! I was always such a procrastinator with buying my…read moredogs food and would always be in a panic where I saw he was getting low!!! I tried ordering his food through chewy.com and just didn't love my experience. I stumbled into Pet Wants through recommendations from friends and am so glad I did!!! Everyone is so nice there and helped me figure out the best food for my dog. He also loves the 'pawpsicles' that I bought when I was in the store! I love coming home to a month's supply of dog food at the front door. I am so glad I signed up for the monthly bulk orders of dog food. They send out a reminder text several days before your order is processed and delivered. This has helped so much!! The first few months, I still had a lot of food left, so I changed it up to every 5 weeks for a delivery. I also like the text reminders in case I was out of town and didn't want the food delivered. Oh, and did I mention the delivery service is free?! Even better! Supporting a local Lexington company AND free delivery right to your front door! If you're a local Lexingtonian and have a pet, definitely consider Pet Wants for your home delivery needs!

Literally my favorite pet store in Lexington. Locally owned and operated. They embrace a holistic…read moreapproach to your dog and cats needs. From food to treats they have you covered. They offer a free sample of their dry food for your pet and they also will deliver the food straight to your house or office. Whether grain or grain free is your jam, they offer the freshest holistic made products for your fur kids. Pricing can be a little more than Petsmart or a chain store but it's worth it to me to keep it local.

Decided to give this place a chance and support a local fish store and I am excited to go back! I…read morewill say - make sure you are going in with a purpose and know what you are talking about. I have been in the fish keeping hobby for my entire life and was able to make good conversation and find what I was looking for! I picked up 6 cpds and two pygmy cory's to add to my shoal of 4. They also have a wonderful variety of freshwater plants and fish. I have had a lot of difficulty finding many species that I've been wanting to stock my tank with, especially plants, and wanted to give this place a shot! The owners were very helpful, and explained to me the situation involving being let into the building stating they are both immunocompromised, so I understand where they are coming from. It doesn't hurt to call to let them know you'd like to stop in, next time I will wear a mask! Despite a lot of reviews about smell and uncleanliness (from circa over 5 years ago), I did not see or smell any such issue, and I am a bit of a clean freak in terms of smells associated with pets.

Great people and great fish! I've recently setup my second tank after around a year of having my…read morefirst one, bought nearly everything from them and had almost know issues (aside from the expected learning curve that comes with getting fish). They always have what I need and have always been able to answer any questions or concerns I've had, highly recommend!

The service here was ridiculously slow...despite there being 4 employees in the front, I waited at…read morean unattended cash register for LIT-rally 4 minutes while the cashier flirted with a customer near the squeaky toys. I don't care if they end up married and have a charming squeak-filled meet cute story to tell their grandchildren, I should be able to get in and get out with my dog's food in under 5 minutes. The selection of food, treats, toys, and other things (for dogs) is pretty standard, and you'll be able to find most of what you need here. They have the premium dog food brands pretty well-stocked. Poor customer service really grinds my gears, and that cashier's behavior was unprofessional and annoying.

A nice, small local pet store. They don't have a ton of stock, and they tend to move stuff around…read morea bit, but the staff is more than willing and able to find whatever it is you're looking for. I use this location almost exclusively because I can always get pill pocket treats here for our dog.

I come here often and treat the staff like a friendly neighborhood store. Only a few give it back…read more They have to be some of the rudest employees. One in particular, Ava, I have always gone out of my way to be kind because retail can be a harsh work place. I've worked it, but I treated people kindly no matter what. That's customer service. She has been so unkind and rude a few different times. I have spent a lot of money there and even that shouldn't matter. She makes the snarkiest comments and is never professional with such a know it all attitude. I truly feel like they could use a lesson in customer service. There is another girl who works there also who is pretty much the same way. I just avoid her all together. It really sucks that this location is so close but I will not be back. The one on New Circle has such a better crew and I will definitely make the drive. Get it together!!

This place sucks, the staff don't care and act like you're stupid when you ask a question. I came…read morein to buy a fish I know a lot about and have had them for years but they refuse to sell to me, because they said a 29 gal isn't big enough for one fish and needs a 45 gal to live and it took forever to get someone to the back to help it just seems like no one really cares and just want to talk all day when I was leaving all of them was in the office talking it's ridiculous. I do not recommend this place at all just go to petsmart it's better and the people are better.

Im a reptile owner, I come here pretty frequent. I've never had issues the staff knows us and has…read morehelped us out with our snakes. More recently one of the staff members mentioned a Mexican King snake and we fell in love with her and took her home! If anyone is complaining about this place then they're just asking too must and just are miserable with themselves. I've never had issues and it's been 2 almost 3 years since I've been coming to this place.

Do NOT purchase a Purebred Cat or any cat or kitten from this Pet Shop. The kitten ended up…read moreDying from FIP! Breeder was Donna Sousa. The Pet Shop offered NO refund! The breeder has a history of selling sick cats.