One of my favorite places in Reno! I went there with my coworkers, and we ordered all you can eat. The prices are fair, the stuff are always so friendly, and the food is delicious. It's never too noisy, and a good place to relax and enjoy a meal. The only bad thing is that it takes a while to bring the food, I ate seaweed salad after the desserts... But everything else is great! read more

I don't know why people rave about this place. This was my first and last visit. We went in the middle of a Sunday afternoon. Service was awful. Delivery of orders to the table were ridiculously slow. Really SLOW! Although we had four diners all ordering 'all you can eat,', they never got a single order 100% correct. Orders from different people arrived on the same plate. I have never seen that before. Quality was no more than two stars. Mussels were not properly prepared (the beards were not completely removed). Saba was okay. The best thing I ate was the Unagi, but you are limited to one order per diner (doesn't sound like AYCE to me). The restaurant - actually the wife of the owner - tried to charge us dinner prices even though we arrived 40 minutes before lunch was over. It took nearly 15 minutes before the bill was corrected (one would think that the owner's wife would have had that authority). Instead we had to endure a 'who's on first' Indian comedy routine (but it wasn't funny). And the men's restroom was out of service during our visit. read more

So delicious! I am seriously impressed with the portions of fish, the freshness and quality, and the wonderful service. I highly recommend siting at the bar, they were so fast and friendly. I loved that each roll was truly unique- not just different stuff on top of the same pre-made base roll. The sauces were flavorful, toppings generous. I am not a fan of the ginger here- in my experience the pink stuff is too dry and perfume-y besides being dyed that color. Drinks were great- we had a house sake and also a taste of a plum wine. It was a great experience and we'll definitely be back for another date! read more

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This is the first time trying Kei in Reno (I've been to the one in Carson) location. I love the ambiance! It's quiet and their music isn't crazy loud either! Service was good and food was good! I wasn't able to get any photos because my hungry tummy got to it first! If I had to choose, I think I prefer Carson City location. I think their service is a tad bit better! read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

Me and my boyfriend came into this restaurant on a Sunday night ! The service was horrible as soon as we walked in. We were greeting with a "we do a last call at 8:40" meanwhile it was barely 8pm. Food was okay, it was mostly rice than anything. The server took so long to take our orders, and the orders were so late while it was such a slow hour. We didn't get our appetizers until we were finished eating, we had to remind our server multiple times. I don't know if his shift was over but he was eating behind us meanwhile we hadn't gotten our next food / appetizer. The ambiance wasn't lovely it felt like everyone wanted us out as soon as we walked in. Short to say we're never coming back ! read more

I have driven by this place many times and decided to give it a try. There were only three customers when we arrived. The sign says wait to be seated. Other than the sushi chef, no one was around so we sat at a bench to wait. After a few minutes, we were finally seated. We decided to have AYCE. I liked that the sushi wasn't loaded up with rice. The best was spicy tuna hand roll, spider roll and unagi nigiri. The restaurant has a lot of seating and we could have spread out but the hostess seated someone next to us. If I go back to this place, I would other the same as above but not AYCE. I dislike being charged a non-cash adjustment. See receipt. read more

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While in Reno this past Mother's Day and decided to treat my daughters to their favorite and while searching Yelp, I stumbled across this great AYCE sushi restaurant located on McCarran in the Trader Joe's shopping plaza. The restaurant is large but spacious! When we arrived around 5:30ish we were told there would be a 25 minute wait which was fine considering it was Mother's Day. The servers were friendly and very attentive and the many diners appeared to all be very happy so we were excited when our number was called to be seated. The fish was fresh and they have a large variety of rolls to choose from. We started with the baked mussels, cucumber salad and miso soup. All of which were yummy! Sadly it went downhill from there. Granted it was Mother's Day so I only deducted 1 star but the wait for sushi was beyond ridiculous. In total we were there for 3 hours and when our rolls finally came out, they were great but we had lost most of our appetite and were eager the leave so we left feeling a bit unsatisfied. The servers were aware and very apologetic and offered us a free strawberry mochi of which we appreciated. I will be back to give them a second go, definitely not on a holiday though. read more

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I usually love the sushi here. When I came in, I came in with my child. They are 12 years old and when I came in, I guess I didn't realize what time it was during our meal the time changed from lunch prices to dinner prices and therefore I saw not only a kids price but also slightly lower price to pay. I walked out paying $90 for two people and one of the people was a child. They didn't bother to ask me about the age before we ordered, then charged adult price because my (extremely picky) kid was over the age of 10. I told them that it should have been written plainly for people to see before they ordered. I would usually consider this to be my favorite place but I don't think I'm gonna come back for a while. I simply cannot afford $90 for two people when I expected to pay far less. My child, ate like a child! Haha read more

This place is okay. I think one of my favorite things is they have a huge selection of rolls. Service was also just okay. Rolls took a long time and our sushi chef didn't speak very good English so we had to repeat what we wanted a lot. This place is huge and nicely decorated inside and in a good location just not sure I would come back. read more

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Long story short this has been my favorite Sushi spot the last 10 years. I compare every sushi place to this spot and this roll. I come here for almost all my birthdays and showing new people. This place has a special place in my heart and I will keep coming here as long as i'm alive. This place is by far the best sushi in town. GET THE RED DRAGON ROLL ITS THE BEST ROLL EVER!!! Not to mention the service is so on point and solid. Most other sushi spots always have ass service and by the end you're barely full and don't feel like all you can eat was worth it. Vs here I'm fully and happy money well spent everytime. read more

Kei Sushi - Red Dragon - Sushi Bars Near Me - Reno, Nevada

We went during an off hour when nobody else was here. All rolls can be made as long rolls or hand rolls. Nigiri is great! They have their "specialty" nigiris which is yum! The pieces are larger compared to other sushi joints so you'll fill up quick. The inside was nice. I recommend updating/changing their menus because their menus are starting to fade and they're kind of sticky to touch. Sushi price is a bit higher compared to other places, but worth it because they have many sushi creations that others don't have and makes you inclined to always try something different. read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

Giving 4 stars as I have only picked up and have never eaten inside. Ambience is really quaint. A smaller restaurant but is busy allot. Have never gone beyond the entrance/register but you can clearly see inside. Service is always pleasant whether it is the wait, host staff, or the owner herself. She is a super sweet lady that loves her place. The food has always been quite delicious. Have had sushi as well as rolls and kitchen plates. 1 was a grilled teriyaki salmon. That was quite yummy too. I really do not have any complaints on this establishment. read more

Kei Sushi - Back-Fuji Mountain roll Front-CiCi roll Spicy delicious - Sushi Bars Near Me - Reno, Nevada

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This is our go to sushi place. They are consistent with the rolls. the service is wonderful and if you decide not to eat in, they have the best combo deals. read more

Came to kei sushi for the first time for my friends birthday dinner and it was delicious! One thing that is super interesting and unique to kei is that they don't give you papers to fill out for AYCE. Instead they have a server come by to take your order. At first I thought this was going to be annoying and that rolls would be forgotten but it was actually great! Our server came by our table more often than other sushi restaurants and I think a big part of that is because of the ordering system. I only order cooked rolls and every roll I ordered was good. There wasn't anything I was disappointed in. They have an appetizer called the dragon balls and I was obsessed. Basically a jalapeno popper. I think i ordered it 6 times. I would come here just for those. SO GOOD. Our service was great and our server was super nice and fast. We will definitely be back read more

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Sushi was 5 star but severs act like they hate life and you are an inconvenience to wherever else they would rather be (Ensenada, maybe). I would give the service 1 star and the food 5. Best sushi in Reno TBH, but the service makes me prefer to go somewhere else where the servers don't shuffle with dead eyes and seem like they are being imprisoned against their will. Maybe grab an empty plate and act like you have a clue what a server is supposed to do in a restaurant besides make guests feel like an inconvenience. read more

I really wish I could do half stars! I would give this last visit 3.5 stars. I visited Kei waaaaaay back when, when they first opened, but don't remember much of my experience or thoughts (pre-yelp elite days, perhaps?) So I was excited to come here with a friend and check them out again. We came at 6 on a Friday night, 10/18/2024 and I was expecting "Friday night date night" to be popping, but it was rather slow, which was nice, it gave my friend and I time to catch up and not have to be yelling over the noise to hear each other. She and I sat at the bar, and just had water to drink. The Good: The rolls were AMAZING. I chose this place based on the 'Sweet dreams' Nigiri Kei had posted. I didn't see it on the menu, but when I showed our chef the post he knew exactly what to do. The roll was soo delicious: Quail egg yolk, tobiko and Salmon and rice in the middle to hold up the yolk. The Bad: I'm a wuss when it comes to spicy. I wanted to try the Rooster Salmon nigiri, and it came with jalapeno, so I told the chef "no jalapeno". he said "Ok, Nigiri or long roll?" and I said "nigiri". he said "ok!" then he stood there. Moments later he began working on something but it was a long roll. I thought 'Ok, i'll try the long roll, that's fine.' Then he finished and handed it to the party next to us. He stepped away from his post and went to the back. When he returned, I asked about the Nigiri and he looked at me like it was the first time he heard me ask for it. I iterated 'no jalapeno'. Sure enough, it came with jalapeno. I pulled it off the nigiri and set it to the side, but still felt the power of the spice while eating. My friend that I was with told the lady who seated us that she would not be doing all you can eat, that she would be doing A La Carte. When we were seated, nothing was given to her to order such or keep track of the sushi. The "To Note": Nowhere on their menu do they list their prices. I'm not sure if they have a sign when you first walk in for the All You Can Eat prices, or a separate menu for the A La Carte with prices. At the end, my friend and I were given a bill for two All You Can Eats. My friend was ok with it, as she figured she probably ate AYCE's worth. We paid the bill and left. OVERALL: I was a little disappointed with the staff's inability to hear us on a quiet Friday night. But I was NOT disappointed with the quality of fish, or combination of flavors that were on the menu. I appreciated but also didn't like how the traditional Nigiri's you'd see at other places, weren't here. For example, my favorite Nigiri of ALL TIME: The Donald Duck. It was nice to branch out and try something new, but also a little sad to not see what seems to be a staple in the Reno Sushi scene. So do I recommend? Yes. I would just make sure next time I go to speak louder if I don't want something on my roll, or if seated at a table, to write out what I don't want the roll to have. And if I, or a friend, wants A La Carte, to speak up and make sure they know AYCE is not what we want. read more

Just got to town and hadn't eaten a thing. Had two rolls, tasted ok, nothing great but nothing bad. Ate around 6:30 on a Wednesday. Then, from around 3 am until a few days later, I had the worst gastrointestinal distress possible for a human. It made travel literally impossible. I wasn't able to eat solid food for 6 days. read more

If you have never been to Kai Sushi in South Reno in the Smithridge Shopping center, this is a fabulous Five Star sushi restaurant choice. The ambiance is beautiful, Sushi is Fresh and Food Presentation is Five Star. Owner Silvia who has owned this fantastic Kai Sushi location for 7 years, gave us the most outstanding service and the best hand roll I have ever tasted. Emily and I love how you created 2 little cups with lemons for our chilled Plum Wine in the Hot Saki pitcher. Thank you to Sushi Chef's Marvin & Merlino for torching the Red Dragon and giving us a firey show at the same time. The TORCHED Red Dragon hand roll is the BEST hand roll I have ever tasted! We also ordered a 2nd Torched Red Dragon hand roll, baked muscles, seaweed salad, edamame and Salmon. Not only did we try the all you can eat lunch with my daughter, but then 2 days later I brought my friend Lelia in to also try this fantastic restaurant and Torched Red Dragon Roll. She loved it too! I can't wait to try your Bento Box next. Thank you Silvya for a Five Star dining experience for my daughter and my friend. A big shout out to server Kyra for a wonderful lunch and your Sushi Chefs. This is a wonderful Restaurant and dining experience. Truly Five Star. Julie A read more

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Once again enjoyed a great meal! Birthday lunch for my friend, Did all you can eat as 2-3 rolls each would have been about the same cost and this way we each got an appetizer and my friend got ice cream with his meal. Drinks are not included but we each opted for ice water with lemon which is great with the salty sushi. We went about 1230 Saturday and got seated right away without a reservation. They did start to fill up after we got there. Our server was prompt and I was able to get the gluten free soy sauce as well as my crystal shrimp sushi which was divine! I love the crab strips on top of the Lily and this was my favorite! The Godzilla was good with the little bit of heat from the Siracha. My friend ordered the macho macho which is on the spicy side with Siracha and pickled Jalapeños. The Volcano came as two rolls and was very filling! We managed to eat most with my friend helping with mine. They do charge extra if you're unable to eat what you order but we didn't leave too much!! Stuffed but happy. read more

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First outing of the New Year and the food is still amazing. This was the first time I've done a lunch outing and the only difference is the number of people. Our server was new and in training, but she was very organized. The fish was firm and flavorful. Not at all rubbery and didn't have a strong fishy odor or foul taste. Maybe next time I'll be brave and order outside my comfort zone. read more

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Such a chill place to have sushi. Sushi is a Zen experience for me. I love going to have sushi at spots that are relaxing. It gives you a chance to slow down and really savor the flavors. I really enjoyed the nigiri, especially the escolar, which I consider to be like butter. Super tasty and such a rich flavor. I am not a big fan of the rolls, I tried one roll and it seemed that the sauces and everything overpowers the fish. I would return to Kei just for the escolar and the ambience. read more

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Great veggie roll selection!! There were 20 veggie rolls and even 4 vegetarian nigiri options. We were able to get a seat at the bar on a Saturday afternoon with no issue. read more

Kei Sushi - Vegetarian roll section of the menu - Sushi Bars Near Me - Reno, Nevada

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Tried this location for the first time today. Arrived for lunch. The parking lot was empty...maybe they should've been a sign. We were the only people in the restaurant for some time before two other people showed up. The maguro nigiri was tough. Not sure if they cut it wrong or what. The rolls were not very good. Service was fine. Overall, disappointing experience mostly due to the food. The Kei Sushi in Carson is WAY better. read more

It's so fun and rewarding going to a restaurant for the first time and discovering a great place to eat. We had a late dinner at Kei Sushi close to their closing time but we still received such kind service and wonderfully prepared food. I ordered their chicken teriyaki Bento dish and my hubby ordered the shrimp udon noodle bowl. Our friend who brought us there, ordered the AYCE sushi. When her sushi choices arrived it was beautifully plated and each sushi element looked delicious. This is her favorite sushi place which is why she brought us there! I loved my savory chicken teriyaki and the accompanying miso soup, California roll pieces and salad were perfect with wonderful flavors. I had a taste of my hubby's udon noodles and it was amazing too. Ordering that next time to have my own bowl! And then I also want to order the ACYE sushi to try their variety of offerings! The restaurant is comfortable with a pretty decor and calm ambiance. It was very quiet when we were there, but reading other reviews it can get busy. Can't wait to go back for lunch or dinner! It was wonderful to meet you Lucy!! read more

Kei Sushi - Chicken Teriyaki Bento plate was delicious. Miso soup was also served with this entree. - Sushi Bars Near Me - Reno, Nevada

The decor was beautiful. The service was really bad, my friend and I were there for two hours for VERY simple ordering. Our orders were messed up twice and things took a very long time to come out. Like thirty minutes for two rolls bad, there were a ton of staff there and almost no customers, no reason why it should have taken that long. The sushi was mediocre at best with way too much rice on the rolls and nigiris. read more

Kei Sushi - Quail egg shooters, sushi rolls, salmon and yellowtail nigiris - Sushi Bars Near Me - Reno, Nevada

I came to dinner here on a Friday night with some friends of mine and my girlfriend. The only complaint I have has to do with our service. Our server had to be the most quiet and soft spoken server I've ever experienced. All he did was come to our table to take our order and during our dining experience, he took his break according to another server. This left us without food, missing items, and long ticket times. We had to flag another server down to figure out what was going on with our order and where our server was. Multiple people at our table were missing items and my guests had finished their food before we received our sushi. When the sushi finally arrived, it was very tasty and full of flavor! As a server at a restaurant, you are an important roll in the guest experience. Training servers to be communicative, vibrant, talkative, attentive, and fast paced is key to success! read more

Kei Sushi - Quail Egg Shooters and Donald Ducks - Sushi Bars Near Me - Reno, Nevada

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The best Gluten free sushi in town! Having celiac disease means that cross contamination is generally a big concern at sushi restaurants - but not at Kei. Not only are the servers well informed as to which rolls, sauces, and menu items contain gluten, but there was a chef maintaining a gluten free space for making my celiac friendly rolls. There were even some ingredients that the chef said may be cross contaminated so they came and offered different options. It was an incredible experience! The decor and lighting are great too. Good music, good vibe, fantastic food. I'll definitely be back! read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

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We came here because I saw they had 9 vegetarian rolls! My daughter and I don't eat fish so I always appreciate a place that can offer vegetarian rolls. We tried three of them: Tempura Veggie Veggie Heaven Yasai They were delicious and fresh. Some of the pieces were cut too big. The restaurant was clean, bathrooms clean, and staff friendly. My husband enjoyed his all you can eat sushi (with fish) and even tried the habanero roll... very hot as expected! Their website is beautifully done also! Lots of thought and time put into their business. read more

Kei Sushi - Yasai roll with beets, carrot, avocado, and macadamia nuts. - Sushi Bars Near Me - Reno, Nevada

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We went for all you can eat sushi and it was amazing! Great variety and huge portions. Sarah was amazing and service was great. I'm a vegetarian and they had so many options for me! Wish we lived closer so we could come again! read more

Food is GREAT! Service is just horrible. I can't tell you how sad we were to take a 2 year break from this place bc the service was so bad and came back to poor service from these women. It's like we are bothering them when placing an order. Waited so long to be seated ( 3 tables in place total) read more

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OHHHH MY SUSHI!!!!! This is hands down my new favorite!!! Sushi place!! DAMN........ that was amazing! Let's talk KEI Sushi . Walk-ins are absolutely welcome and if you have larger parties... He may be able to get in, but a reservation would definitely recommend. The menu has a ton of options.... Not the usual suspects, if you ask me. I mean, how many times do you go sushi places in Reno and they all have the same but "different" options....right? Blah blah blah.... KEI is close enough to the other sushi menus in Reno To be able to identify what certain things are... However, over 90% of the the menu is different. I mean they have the same items but they're prepared and paired together in a different way creating different names, different styles, different seasonings, and different flavors. These guys absolutely do not skimp on anything! I really love that about this place. Outstanding service to the entire team and especially MIGUEL "Aka - Antonio Banderas" . This sushi chef was ON POINT!!! with everything he recommended, made, created and most of all described! Outstanding !!! I'm sure that the Fresh ingredients helped with the creation, but it takes a real artist to take those ingredients to a whole new level! The location is large enough to fit large parties but not To large to feel like you are getting swallowed up by the space. If you are a party larger than 10 I definitely recommend making a reservation. Parking is open and vast, because it's in the same parking lot as Trader Joe's. I will be coming here from now on and recommending this place and sushi chef "Miguel" to all of my friends, family, neighbors, strangers, coworkers!!!! Any and all of the people :) Seriously, though... Stop reading the reviews and just go! You will absolutely not regret it!! GET YOUR SUSHI ON!!! read more

Kei Sushi - And ...... that's all she wrote!!! - Sushi Bars Near Me - Reno, Nevada

Hands down our new favorite sushi restaurant! They have SO many great options on their menu, and they also have a big vegetarian selection, which is perfect for my wife. Great tasting food at a great price. We were so full we could hardly stand up afterwards lol Also, the service if very quick and very accurate with your orders, regardless of how busy it is at the time! They chefs and servers are very kind and provide the kind of service that all restaurants should! Unlike some sushi restaurants, this place has tons of room so you don't feel overwhelmed and you don't feel like you're sitting on top of others. Can't wait to come back and try more of the menu items! read more

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Two years since my last review but less than two months since my last visit and that's because Kei is still one of the best sushi spots around. The menu here is unique, with specialty nigiri and rolls that are one-of-a-kind. The flavor combinations truly stand on their own and live up to their descriptions, the chefs are generous with their cuts of fish and the rice is nicely seasoned too. I really like their specialty nigiri. The rooster salmon is one of my favorites, as well as the spicy snapper (not the name on the menu), but you can't go wrong with any of them. The long rolls are also great, but they are massive and absolutely warrant sharing if you want to try a variety. Compared to other places, these come 8-10 large pieces per roll, and they are loaded with ingredients too. Our sushi chef was on top of it and the other chefs jumped in if he got busy. I will say they were not as personable and friendly as others I've experienced, and while I like that at sushi, I don't think that took too much away from the overall here. Kei remains in my top 3 and part of my constant recommendations when people ask where I like sushi. I suggest you try it out! read more

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Did the AYCE at Kei. Our server was incredible keeping track of our orders and bringing them all out to us. She seemed to be one of the only waitresses, and she was awesome. Our table tried a lot of different rolls and nigiri--my favorite was the walu and maguro. read more

Kei is great for a date night or family meal. The ambiance is nice -- good lighting, ample room -- and the service is excellent. They have a wide ranging menu with dozens of different kinds of rolls, the fish tastes fresh, and the prices are fair. We had the following rolls: rooster, rainbow, tres diablos, and caterpillar. Rooster and caterpillar were fantastic; tres diablos and rainbow were a tad dry but otherwise good. With miso soup and wine the bill came to roughly $100. Would come back to try more of the menu. read more

Kei Sushi - Rooster roll L; tres amigos R - Sushi Bars Near Me - Reno, Nevada

The sake salmon nigiri was good but I wasn't too much of a fan of their udon chicken soup. The vegis were freshly added but didn't really get cooked with the broth. Gyozas had skins that were a little bubbly.. maybe a bit too overfried, but the sauce was tasty. Plenty of parking in the lot outside but also possibly because it was a snow day when I went. read more

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Great sushi, great options, great AYCE price. I can write a long review about how great it was and how well they handled our party of 20 (they were amazing and attention so kudos to the staff) but I just need everyone here to know.... THE DESSERT ROLLS ARE AMAZING AND YOU HAVE TO GET THEM. If you're doing AYCE the get all of them!!! That's all, see you there! read more

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Omg This was amazing The service was great. This was my first time and food/sushi was fresh and fabulous. Thank you for the great experience read more

Their Kei nigiri is one of my favorites! That and the ceviche app. The raw rolls are great. I don't eat cooked rolls too often but when I do they hit the spot. read more

I have drove past Kei Sushi a couple times and finally had the time to try them out. I was not expecting too much, but I was amazed by the service, decor, and food! Lucy offered my party of four the drinks menu. We got the Lychee Saketini, Cucumber Saketini, Sake Sangria, and the Peaches and Bubbles. The cucumber Saketini and sake sangria were on the sour side. The peaches and bubbles and lychee Saketini were sweeter. I absolutely loved the Peaches and Bubbles though! It tastes nothing like alcohol which is perfect for me because I don't like the taste of alcohol unless it's mixed with something sweet. Then we got started on the appetizers and sushi. For appetizers, we got miso soup, dragon balls, baked mussels, and seaweed salad. The miso soup was average, and a little too salty for my taste. The seaweed salad would have been better if it was chilled in the fridge. The dragon balls were a surprise because it's something different and I love the spiciness and crunchiness of the jalapeño. The baked mussels were my favorite! Kei's baked mussels are honestly the BEST mussels I have tried so far. They seasoned the mussels and does not cover the flavor of the mussels with a bunch of sauces. For the sushi, we ordered unagi, salmon, tuna, yellowtail, mackerel, salmon lover, caterpillar, red dragon, Fuji mountain, mamasan, a hand roll, and a few others that I don't remember the names of. In the beginning, the ratio of rice to fish was too much, but the later rounds they were more proportionate. They are also really generous with the fish on the nigiri! The most memorable nigiri was the unagi. I have never had unagi served so soft and warm that it melts in your mouth. I see why there is a limit for unagi per person. The deluxe combination rolls are much long than I expected, but I loved the presentation. I really appreciate restaurants that put thought into how the food looks when it's served. The interior design was also a little unexpected. It's unexpected in a good way. Everything looks upgraded and gives the modern Asian restaurant feel. The table for our table of four was a little small for the amount of food we ordered, but it was great that the staff were on top of removing the empty plates. The lighting was good during the day, but I wish it was a little brighter at night. There is only one bathroom for women and one for men, but they were clean. Finally, I would like to thank Austin and the owners for this opportunity to experience their service. Lucy and the rest of the staff were great for checking to make sure everything was ok. I definitely would come here just for the baked mussels, dragon balls, Peaches and Bubbles drink, and the unagi nigiri! read more

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