We went here for the first time the other night. Hidden in the plaza that Trader Joe's is in and what a gem. The restaurant is spacious with lots of tables and sushi bar seating. We didn't feel crowded with another table being too close either, which was very nice. Our server was fantastic. Checking in on us many times and offering suggestions. The food was delicious and creative. The rolls were good size and packed with flavor. They have all you can eat (AYCE) options for lunch and dinner for adults and kids. We will be back to try more options. read more

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Every time we come to Kei Sushi the food is made well and the atmosphere is always relaxing. LOVE this spot! I end up comparing everywhere else in Reno to Kei Sushi and no one else has been able to beat them! read more

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I love the sushi here! All of the nigiri has a nice spice to them that I think there's almost a Spanish fusion to the sushi here! I recommend the torched tuna and torched snapper, then the salmon lovers (salmon n salmon skin) and seared salmon. The pickled jalapeños that they use are just right!! Not too sour or spicy. Red dragon is great, probably my favorite roll. Blossom is the only baked roll during lunch- still yum. Ordered a few appetizers and the ice cream for dessert, also delicious. I really enjoy the food and I will admit the servers are fairly attentive and the food came out quickly but I'm going to give it 3 stars this visit for a couple of reasons-- 1. Hygiene & I get it- they probably don't cater to too many children. When we sat, we grabbed our own high chairs. Nbd. The first one we grabbed smelt like feces, so we put it back & grabbed another one for our son to sit. 2. My son is a recently turned 2 year old and my other son is a 4 month old with no teeth. So, I always order edamame to share at the table at every sushi restaurant for us and my oldest son to pick at while we feast on ayce. It keeps him busy, not pouty, and he likes them. He enjoys taking the bean out of the pods & eating them afterwards. My 4 monther enjoyed gripping on them and teething on the outer layer. My point is- considering all the food we ordered and finished, I was also charged for the edamame Al la cart/kids menu which is wild to me just bc IMO my sons didn't eat enough to charged. Disney, other theme parks, buffets, airlines, etc don't even charge for 2 year olds! Lol. read more

I've been here several times and this place never disappoints. This last time I chose to sit at the bar and it was an awesome experience. I could see how they prep the sushi and had a nice conversation with Chef Oscar. Their miso is really flavorful and the mushrooms give it an extra umami flavor. The ceviche tostadas are super good and the wonton tostada makes it lighter (better than a corn tostada) Some of my favorite rolls are Tom, tres diablos (pictured), Iris and blossom. The rooster salmon and fireball nigiri are really good as well Chef Oscar made us his specialty roll (not in the menu) and it was fresh and full of flavor. You must try next time you sit at the bar. read more

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This is by far my favorite sushi restaurant in Reno. Whenever I have something to celebrate, Kei is the place to be. I've had wonderful interactions with the staff here over the years, always treated kindly. Sitting at the bar is a great way to interact with the chef and see the skill that goes into crafting a delicious meal. Also, the selection of nigiri is unmatched. Depending on the time of day, you'll either find this place bustling or peaceful, but you'll get amazing service either way. Go and enjoy! Have a Taimon roll - it's my favorite (hence why there's no picture of it -- too good to even think about the camera). read more

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We came in the Wednesday before Thanksgiving. Still good, but we noticed lots of rolls were not made according to the menu descriptions. Not sure what it was about but almost every roll had either missing or different ingredients. It was not a huge deal because the rolls were still tasty, but it seems like one of the sushi chefs was sort of winging it. I did not bother to take pictures. Service was a little scattered as well - took a long time to get our check. I still like this place, but will have to keep an eye out for the rolls and the contents of the ingredients. read more

Now I haven't tried every sushi place in Reno but Kei Sushi is definitely one pf my favorites. I have been here a couple times and it just hit the spot every time. The hosts are always welcoming and the servers very attentive and helpful. This last time we went we sat at the bar at the Sushi chef Oscar was a super great guy and he made amazing sushi. We really enjoyed chatting with him as we ate the great rolls he made for us. He even made made his special roll thats bot on the menu and it was so good. The choice of appetizers, nigiri and rolls is good and they had a good amount of unique items. Our favorite appetizer is always the ceviche tostadas. I really enjoy the Salmon Roster Nigiri and the Tres Diablos and Blossom Rolls. To end the delicious meal we had the coconut ice cream and it was so tasty. I will keep going back for sure! read more

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I've been to the sister location in North Carson on a few occasions, a couple years back. Before I lived closer. I would even drive a substantial amount of way to eat there, because there is nothing comparable from Gadnerville all the way up. Although I thought I had, apparently I never wrote a review, but I'm pretty sure I uploaded pictures. And that sushi joint was one of my all-time favorites! Fast forward to this location in Reno. I think I've been here at least once or twice before. Maybe not, but I have been to probably at least 75% of all the sushi joints in the immediate locale, and this one still holds the quality and tradition of the one down in Carson. I decided to pass on ohana, which is one of my top three favorite sushi joints last night and came down to Kei. Reminiscing on visits past. They have a pretty diverse menu, and every single thing I had was outstanding. Super fresh. I love the little twist they put on the quail egg shooters. Those have to be the best ones I've ever had, literally. I also like the diversity of the nigiri sushi. Seems that there's a lot more variations than at other places I've been to. I love the fact that they have "cocktails" with sake as the base. I had the Cucumber Saketini, and she had the lemon drop. Brilliant marketing, to upsell, and they were actually really good! I typically have a roll or two that I'll never order again from whatever sushi place I'm at. After I tried it the first time, but I enjoyed every single roll that I ordered from here, and would order everything a second time. I think my favorites were the pink lady, and the Tres Diablos. It's really hard to have a favorite because everything was so good. The place was really clean for the most part, paint falling off the wall towards the restrooms, but who really goes to the back of the house? Really nice typical Japanese decorum. Here are my only gripes. The menus are absolutely destroyed, to the point where they're almost illegible. I was told that they were only 6 months old, but other than the small print, a lot of the descriptions of the rolls, and the names of the rolls themselves were rubbed off. I personally think that having a pristine menu, speaks for the quality of the establishment, and makes a difference as far as experience goes. Other places I visited before, if the menu was in that condition, I would think twice about eating there. The waiter, was some super nice young kid, going to college. There were only two other parties in the entire restaurant, it was basically empty while we were there. I wish they would have paid more attention to pulling our empty plates and checking in on us. At one point I had to start stacking plates at the empty seat to my right at the sushi bar. Our chef was awesome, I do think that some of the presentation could have been a little bit better, and the crab that was placed on top of some of the rolls was pinched way too tight. To the point it would fall off in huge clumps, sometimes of the entire roll, anytime I tried to get a single piece of sushi. Other than that, it didn't really affect the quality and taste of the food. And I think the next time I go to sushi, I'll come back here again instead of going to my normal go to. All the staff were really nice, and gave us a nice farewell! read more

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Well this day started with going to the bank and mine was crowded and I wanted sushi and looking for a clock shop anyway I went to Wells Fargo on McCarron and wow it was empty and I noticed a car next to mine that had cameras that I thought was built into the mirror exactly what I've been looking for anyway I meet the owner of car and started talking and she mentioned do you like sushi I love it and was actually going she said her name was Lucy and she owned Kei Sushi across the street I heard from a friend it was great so I said yea I'll stop in and try your restaurant super clean place lots of room and the fish was super fresh hand rolls YUUGGEE lots of fish I was very impressed since I've eaten sushi over 50 years now Kei's menu is a bit different with nice additions I've actually never had before and sadly I couldn't try it all I have a favorite sushi bar I usually go to now I have a couple cuz i definitely have to go back just to try some of the other stuff on menu ceviche tostadas appetizers were cool and before I wrote this i checked out the pics and there's stuff I def want to try that's new they have vegetarian rolls and i noticed habaneros which i didn't notice today and there one of my favorite chilis so im definitely gonna be coming back and thanks again Lucy for the discount on the Nigori you have a super nice sushi bar with a unique menu and I have to say some high quality fish in Reno since I've eaten here locally since early 90's when the 1st all you can eat sushi bar was started just across the way towards Virginia st that was next to toys r us can't remember the name of it but the younger brother to the owner was Jason who started the Jason roll oh I forgot I'm not into desserts but a I noticed they have sushi roll desserts that looked awesome especially the banana split roll I think? Sounded great !!! read more

The ambiance was lovely, the green tea ice cream was great. It seemed like they only had the high sodium soy sauce, no order sheet for all you can eat, sushi just wasn't that good. read more

This is hands down the freshest tastiest sushi in reno.ive ate here 20 times this year. Service is very good. I highly recommend this restaurant. I'm long time resident of reno read more

Love this sushi spot. Big and open seating area with great selection. Its fresh and always tastes fantastic. My daughter loves their avocado rolls. The employees are polite, friendly and helpful. Highly recommend read more

Kei Sushi - Red Dragon Roll - Sushi Bars Near Me - Reno, Nevada

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I don't normally write reviews like this but my experience here was extremely negative. I want customers to know what they may expect here because the service here was appalling. One of the major problems that I noticed is that they don't use order sheets like many other sushi restaurants which leaves a lot of room for error and long wait times. I came here for my birthday. We all ordered AYCE. Many of our orders were forgotten and we had to check in with different servers an average for 6 times to receive each order. It took roughly 45 minutes to receive anything from water to nigiri. Many of the items that we ordered never came (even after asking repeatedly for them) and we ended up having to leave after spending 3 hours there. When we did receive our food, it was loaded with crunchy, stale rice and most of the orders were wrong. For example, I ordered a Rooster salmon hand roll and it came filled with mayo, crab, and rice (in addition to the traditional rice on the seaweed paper that makes up a hand roll). We all left unsatisfied and hungry. We were also promised mochi to celebrate my birthday but that never arrived. It was a terrible experience. read more

My wife and I just tried to give this place another shot after not going for a couple years. Same problem as last time, the service sucks. Great food, ample portions. We had to wait at least 20 minutes between orders to get our sushi and we were sitting at the bar. The waitstaff walking around were pretty much mute and never checked on us once in the 2 hours we were there to see if we needed more water, napkins, sake, etc. They were not that busy but only had about 3 sushi chefs for their huge sushi bar. Right up to the bitter end we had bad service. We had been done eating for about 20 min. and the chef knew that yet no one would bring us our check until I started flagging down employee after employee to finally get it. The chef apparently doesn't understand numbers either because everytime I ordered 2 of anything, I only got 1. I somehow got 3 orders of Walu which was excellent. So, we're not coming back ever again now because I don't feel like getting completely ignored as a patron for a $90 dinner even if it is good food. It's not worth it. read more

One of my favorite sushi spots in Reno! Typically pretty quick with the roles and I appreciate a the spicier roll options! Nice ambiance for a date night for sure read more

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This review is only for takeout. I ordered online for a beef teriyaki bento box and picked it up promptly. Once I got back to my hotel room to eat it I opened the styrofoam container and found it looking like a mess. Bento box meals usually have dividers to keep each things separate but this one didn't. That means that my California rolls were soaked in teriyaki sauce mixed with salad dressing! Instead of strips of beef they were more diced into tiny pieces. I usually like extra teriyaki sauce on my meals but this sauce had a very strong flavor. The meat itself was actually flavored very good. Again this was for the takeout meal only. I will still go back to give their AYCE a try since it seems priced similar to others in the area. read more

Kei Sushi - Beef teriyaki bento box - Sushi Bars Near Me - Reno, Nevada

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As a party of 6 we grabbed reservations well in advance for dinner sushi and when we arrived our table was ready for us! Cozy, tucked towards the back, perfect for our date night. I've never gone to an AYCE restaurant where you don't fill out the slip, which stressed me out at first, because creature of habit? But it turned out more than great. Our server was on it! Their sushi is very fresh, my husband said the best muscles in town. I liked all the options - it met all of the flavor pallets in our group. read more

Service and food was amazing! We did the "all you can eat" dinner and it was worth every penny! read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

So after placing an order online for lunch , their online program said it would be ready at 6:04 pm. I called several times at lunch and busy line. So when I got off I called to see if they had my order for 6 pm. Oh yeah it will be ready. Ok, picked it up and it was the absolute grossest thing I have ever seen. It has been in their fridge since 11 am. Owner says not her fault. Done with Kei and their gross ass sushi. You do NOT serve 5 hour old sushi. Disgusting. Now throwing up and sick from this sushi. Going to the hospital. Filing a complaint. read more

Food is overall pretty great although the cleanliness of this location needs major improvement. Sticky tables, sticky menus, my cup of water also smelled like dirty dish water or something similar. Asked for a new cup and waitress did not look surprised in the slightest. Kind of soured my meal and made my stomach churn. Not good guys cmon what's going on back there! read more

Hubby and I had a sushi craving, but wanted to try somewhere we hadn't been before. We needed to run some errands in the area, so we landed here because of the location and menu. We weren't hungry enough for AYCE, so we ordered a few rolls each. I chose the Lily roll and the tempura roll. Both were delicious, but the lily was my favorite! Both rolls were pretty big, and normally I can finish two, but with these, I was barely able to eat 1 1/2 l. The interior was nice and quiet, and the service was good. We will definitely be back! read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

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The sushi is always great. Service is quick and staff are friendly. We always come back for the tres diablos roll and nigiri. 10/10.

Three different sushi places visited before Kei. They were all at full capacity and I was just not in the mood to risk that kind of situation. So Kei was just getting their day going and they had space...and they also had the place spaced out comfortably to make me feel at ease even if they did fill up later...which they did. I've been here only about 3 total times. This time was only different because of the pandemic regulations. We were really in a nigiri mood so we started with that...had only one or two rolls. We really liked all of the specialty nigiri. Lot's of flavor and some well placed spicy heat. The finely chopped salmon skin roll was a personal dislike. The texture was a major turn off. I also was a bit disappointed in the basic nigiri. A little too much rice to fish ratio. But overall the food hit the spot and was really good. For dessert, I chose the OMG roll and the honey was a great touch...I think If I go for it again, I will ask for no chocolate sauce and see how much lighter the roll turns out to be. The best part of the meal though was the excellent service from Lucy and the hostess. They were friendly and just great in every interaction. I especially liked that they took the orders verbally and didn't force us to mess around with papers and pencils. I will return because the service was just that good. Plus that ceviche app was excellent! read more

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Food was awesome and fresh as always. Lucia our server was very attentive and friendly and despite being the only server was on top of every order and never missed a drink refill. Best dining experience I've had in a while. read more

Used to be great! The service is decent and food tasted good. Then the last time we went, it was UNPLEASANT. We felt like we kept getting stared at by staff every time they would drop off a plate. I think the biggest complaint I have is our sushi rolls were the size of the palm of our hands where we actually had to cut it to fit into our mouth. It's sad because I do like the ambiance of the place but it's all about the food at the end of the day. Won't ever return here. read more

I'd heard good things about this place and was honestly not impressed. The selection looks amazing, but all the rolls are HEAVY, covered in lots of cream and include a ton of rice, making it hard to try more than a few. The service wasn't great. After asking three times for a glass of wine, I received a glass that tasted like it had been from a bottle open for weeks. The appetizers were the best part. The cucumber salad and seaweed salad were delicious, as were some of the nigiri bites. We all could barely finish the first round of food we ordered and none of us felt good after. Not the best sushi option in Reno, unfortunately. read more

Kei Sushi - Three rolls, all very creamy - Sushi Bars Near Me - Reno, Nevada

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Excellent Sushi!! The owners are great people and really love what they do !! Amazing sushi!!

I was really excited to try this place as the vegetarian menu looked abundant of vegetarian variety. The decor and ambiance inside was also something I couldn't wait to experience as in the photos it looked like a great date night spot. I was sure it would be my next top sushi place. I was wrong. Yes, the menu is abundant but the vegetarian rolls all came out poorly cut with uneven pieces and filling. The ginger was so pink, made me uncomfortable to eat as I couldn't stop thinking how it was probably dyed many times. The edamame was not entirely cooked well. The miso soup was just ok, nothing special besides the quantity was bigger than I expected. The drinks were bland and the ambiance was not what I thought it would be. We were sitting right next to the kitchen door, could barely hear the music and constantly saw the servers go in n out of the kitchen. There shouldn't be a table where we were seated, tbh. I was so disappointed. For me sushi is all about the art and the experience, this place didn't have either. I will not be back and wouldn't recommend for a la carte vegetarian folks. read more

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Took 30 minutes for the first round of rolls. Ordered 3 more rolls and waited for 40 minutes with no rolls in sight. We asked for our check and no ayce and can't get that either! read more

Fresh fish. Friendly sushi chefs and hostess. Pleasant Sake selection, sake tasters, too. Dark wood airy interior. Lots of parking. What I also really like is that they can gauge the amount of plates and apps ya order and if it turns out to be a better price at the AYCE price, they can adjust. Goes the other way, too. Somehow, its figured out to a science! read more

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Hard to believe, but I think this is the very first time I've had sushi in Reno. Friends were over, and we wanted to feast on a good takeout, so I tried calling several sushi places with good reviews. One in Sparks with great reviews wasn't even picking up the phone. So I called Kei. Ordering on the phone went smoothly, other than that she kept calling me "Love." She was nice, but please stop. Nigiri was ok. Hamachi and salmon were tasty. The rest, just OK. Special rolls, which we ordered four kinds, although beautifully presented, all tasted the same. Nothing special. The problem was tempura. Agh! They are not doing the batter right. Can I come show you how to do this? Also the tempura sauce that came with it is definitely not tempura sauce. I think they are just using overly sweet teriyaki sauce, thinking people wouldn't know the difference. I threw it away and used the tempura sauce I had. Worth mentioning is that there were no errors in the order. We ordered a LOT so I kind of expected that something is missing or wrong. None of that! Thanks. Next time I will stick to nigiris... read more

I'd actually give this business 4.5 stars if I could and only removed a star because they made us wait for a table and got mixed up and sat others that canned in after before us. They had a number of vegetarian options and bathroom was clean. read more

AYCE Weekday Lunch-- Easy parking, socially distanced tables (during COVID times), all of the staff wore masks. There was only one server working at the time so the service was a bit slower. The sushi chefs also took their time, but the presentation made up for it because it was beautiful! Highly recommend you try all the Specialty Nigiri! I re-ordered the Kei Tuna and Upside Down Shrimp. Yum! Too full from the sushi to try their dessert rolls-- next time! I like the convenience of their location being in the same plaza as Trader Joe's so I could grocery shop AFTER lunch because you never want to shop hungry! Overall, it's another great AYCE sushi place I'd definitely return to (specifically for all of their specialty nigiri). Okay, byeeeee read more

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Made a reservation on a Saturday evening, we were promptly seated upon arrival. It was cozy and the staff was super friendly! The sushi was delicious. My fiancé especially liked the Kei tuna! My favorite was the rainbow roll. It was busy, but we weren't rushed. It was a great experience for the both of us, we will be back! read more

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Went in for all you can eat lunch and sat at the sushi bar. Service was good, attentive and quick. The nigiri concoctions are different from those you find at a few of the other AYE's in town. Pickled jalapeño on a couple that was a good twist. The fish was sliced generous. For the rolls, there was a bit too much rice for me. Very filling and drowned out the fish and other flavors. Over all, I will go back. read more

Kei Sushi - Sushi Bars Near Me - Reno, Nevada

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Currently on of our fav Sushi joints. They have increased service and spiffed up their restaurant. Would love more Fresh Fish options. Their rolls in general are large and consistent. Love their mussels! They are right in the middle of town which is nice and have hired popular sushi chefs from around town. read more

Our basketball program of a little over 90 people ate here and it was spectacular! The food was so good... the service was even better! I would definitely eat here again! read more

Kei Sushi - All you can eat!! - Sushi Bars Near Me - Reno, Nevada

Went for my second meal here and wanted to come for dinner to try some of the dinner rolls. It was a busy night, so service was a little slow - I only saw 4 sushi chefs working with at least 50 people dining. Our favorite rolls of the night were the Samurai and Grasshopper - I was surprised my teenage daughters liked it since they hadn't had mussels and aren't fans of asparagus! My only complaints with the food was that the spicy crab had an unusual texture and the texture on our fried roll (Volcano) wasn't very crispy on the outside. My girls also enjoyed the dessert rolls we tried - they described the OMG roll as "churro meets sushi"! The price was a bit steep, but I think many places in town raised their prices a few dollars during the pandemic. read more

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Great AYCE sushi spot in the Trader Joe's parking lot! Very friendly staff. Reservations highly recommended in the time of COVID. The have the usual sushi offerings. But if you don't see your favorites (Donald Duck and Mickey Mouse) just ask they'll make it for you. They do have a very unique appetizer: Ceviche tostada. Crispy tortilla topped with fresh marinated fish. A MUST have!!!!! It's conveniently located so you can do your retail therapy. Have lunch. Then hit Trader Joe's with a full stomach. Per Covid to now The bar was one of my favorite spots to watch the chefs and try their favorite rolls. Now the bar is closed. Siting was full but not tight ... now it's Covid. compliant. I'm glad to see they're busy with take out. Guest happily waiting out side for seating once the 25% capacity was met. Fingers crossed that they make it through these times!! read more

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Went here for Valentine's Day. Obviously a busy day. I understand it's going to be packed. I made reservations the day of and I was able to get in at the time I wanted. Good start so far. But, maybe it was too good to be true. It was. We arrived and were seated right away. My wife got a free mimosa because of Valentine's Day. Our hostess was quick to take our drink order. That's where all the good ended. We struggled to see our waitress. She never came to check on us, refill our drinks, or even ask for our order. After 15 minutes we finally found her and was able to give her our first order. The inefficiency here is crazy and I can't believe they stick to it. First, there is a waitress who takes your order. Then there is another person who fills your drinks. Then there are different random servers who give you your food. The space where an order can go misplaced is huge. Too many random employee cogs clogging up what should be a very simple delivery system. Our orders were constantly wrong. Can you imagine now trying to get the attention of someone. The rice was gushing out of the seaweed rolls. At that point, I knew where I was. A bad sushi restaurant. Maybe it was the chef handling our orders, but sushi isn't some amateur hour business. Looking at the reviews, I'm really hoping this was just a one-time bad experience. Fortunately, Reno has a ton of sushi restaurants. I may try this place one more time in the future, but it is out of my area. We will see. read more