A true local spot that has good food that is prepared well. You will see tradesmen, neighbors and…read morelong time residents filling the place. Shelly is behind the griddle and cooks up a storm. Tourists, keep in mind that this is not fancy with music and artwork for sale on the wall. This is a real diner with counter stools and booths. I had the Greek Eggs for breakfast, which is a delicious combination of Greek spices, potatoes, sausage and other yummy treats. Toast comes with it (sadly not gluten-free), but you need to order and home fries, etc. I like that. You pay for what you want, not some inflated plate of extras. Note: you won't see the Greek Eggs on the printed menu. Ask for the specials. Greek Eggs are always there. My wife loved the raisin French toast. She said that it did not need syrup. I am told to try the Goulash for lunch by several people. It sounds great. If you are looking for a fancy or romantic meal, look elsewhere. Want a fancy vibe to impress, look elsewhere. Want really good food that is proven with the locals, visit Shelly. Want eggs, French toast or pancakes, this is the place

We're always on the lookout for a good diner for breakfast. In the Berkshires for a wedding, we…read morechecked the Yelp ratings and they did not disappoint. This may be the smallest diner we've visited (one of them, at least) but it makes up for that in quality and attention to the customers. A few booths and a few tables on the right, a half dozen stools at the counter, and the magic shop along the left wall. There's a bit of counter / bench, a sink, a prep area, a cooktop, and a grill. It's clean, efficient, and full of friendly people (staff and locals). The breakfast menu is simple: eggs, pancakes, French toast, omelettes, and the usual sides. We got 2 eggs over easy, one with bacon, one with sausage, home fries, and toast. The eggs were cooked perfectly (they look more done in the photo but were nicely runny) and the bacon was crisp and smoky. I didn't get to try my be wife's sausage, but (a) that itself says something and (b) she said it was really good, not the "supermarket" grade that some places serve. Coffee was good, staff were all super friendly - I would definitely go there again.

Great diner with classic diner atmosphere. Service was quick and friendly, coffee was good and hot…read more I look forward to trying something from the breakfast menu next time. I ordered the Reuben sandwich with spicy fries and a side salad. I like a lot more corned beef in my Reubens but it tasted good. Seasoning on the spicy fries was different and tasty. Overall great experience.

Food service terrific. Mammoth selections ambiences…read more Everyone is pleasant We go here every visit

My husband and I consider ourselves regulars at Otto's. We eat here frequently with our friends. We…read morehave a running joke.... All roads lead back to Otto's. I/we have never experienced poor quality food or service. The staff is always welcoming and the food never disappoints. Lindsay and Luke and the staff are very community oriented and host many community meal events with "a pay what you can" attitude. Otto's is truly an asset in the heart of the Berkshires.

Thought this place seemed nice, but the counter person is extremely rude and has some sort of…read moreNapoleon complex. Never going back. And no, I did not "tell them how to run their restaurant" as the petulant owner says below. To be helpful, since I was solo, I asked for a counter seat not a table though there were a bunch empty. The attitudinal counter person snapped "there's a waiting list." When I asked how long, she made a face and said "maybe 15 minutes." Seeing that there were at least four empty tables (and no visible line), and not really wanting to wait 15 minutes for a counter seat, I asked if a two-top were possible. Now she flips out and yells "I said 15 minutes, what do you want a job telling me how to run this place?" I've worked pretty much every restaurant job in my youth from busboy to dishwasher to waiter to kitchen prep -- including in the Berkshires -- and would have been immediately fired if I ever went nuclear on a customer over a harmless question. Instead I got breakfast at another -- friendly, family-owned -- Pittsfield diner, had a great quick meal and tipped 30%. Some people get so full of themselves and their drama. You're serving eggs to your neighbors, not working the velvet rope at an exclusive club.

Good sandwiches! We had the spicy eggplant wrap, the Maggie May, and the chicken avocado panini…read more All really good. Parking is always a down side for us when you have to park on the street, but can't fault the cafe for that. Staff was friendly enough. The food came out super quick.

Cute little café. We came for some matcha and desserts, but they also had a nice selection of…read moresandwiches and wraps. The staff was friendly, and the place has a cozy, well decorated vibe.

Ooo big bummer with the food nearing end of service few weeks ago. The corned beef hash had -3…read morepotatoes and crispy shreds of old corned beef sitting on the grill. Should have sent it back but was too hungry. Ate my two eggs and hubs ate my cb without complaint.

This place is great. Food excellent and service so nice. Owner even scooped up our fussy toddler…read moreand walked him around for a bit so we could eat. Highly recommend!!

marian provided excellent service! food came out fast and delicious! the burger was divine and…read moreperfect meal before our drive to the airport. it is a smaller building and totally worth the stop

Came here for breakfast with a friend I thought I was visiting from out of town. I used to get…read morehotdogs when I was a kid here and they were delicious. Today I got breakfast not only was it ridiculously expensive but it was very mediocre at best. I ordered a western omelette, but received a sausage and mushroom mama instead which I didn't complain about But it was just very bland. The home fries were burnt and cold. They only had generic toast like a cheap wonder bread no Italian or anything exciting. Coffee was good but for $20, it really wasn't worth it..

Always enjoy going to their place in Pittsfield. They're the one in Ho satanic... The food is…read morealways excellent and service is great.

Four and a half stars. If watching the Air episode of Cooked doesn't get you hyped to experience…read morethe food products of a sourdough purist, you might be dead inside. BMB sells their pizzas and flatbreads to many breweries in the Berkshires. You'll find those pizzas to be tasty, and wonder: should I still bother going to the bakery? The answer is yes, you should. Their bakes are fresh and easy to digest, and don't go stale as fast as other local bakeries'. My friend loved her almond croissant and strawberry rhubarb square. We thoroughly enjoyed our spinach & feta croissant, ham & cheese croissant, and chicken pot pie turnover. The turnover was the most successful of the bunch in terms of flaky pastry ratio. The jalapeño scone was very rich but perfect for sharing. The palmier was nice, but I wouldn't get the too-dry mini canelé again. Plenty of parking near their corner of the strip mall, and a handful of tables in the attached room. The staff member we interacted with seemed like she was having a bad day. We were still too early in our trip to pick up more baked goods, but we'll be back to try their prepared food menu, olive bread, biscotti, and local goods in the coolers.

Absolutely amazing. Great food, great service . we got steak tips pizza and Greek salad... the…read morepizza was like a gourmet experience.. the steak melts in your mouth and is full of flavor. The Greek salad was amazing. Delicious feta cheese and outstanding dressing. Topped it all off with great atmosphere eating at Berkshire Mantiques .... and a cup of iced Carmel coffee for the trip home and a cinnamon bun for breakfast the next day.

No one was there to answer the drive thru. No one was at the window of the booth itself. No sign. I…read morecan not give that place a proper grade since I never received my coffee.

Fun little place. Had the meatloaf special which was…read moredelicious. The kind of place every town needs! Reasonable prices! Friendly service! Enjoyed the stop!

Very clearly a popular spot with the locals. For good reason. The staff was friendly and the food…read morewas wonderful. My friend and I spent the night nearby because we went to Tanglewood. We ended up at Flo's just because it was close. I love when the fates work for you. My only concern was they were understaffed and it took a while. Worth it unless you are in a hurry.