I know that others have said go to Nick's from Beverly, but I've been there, and really -- as long as you're not going at 11:30/12 AM at night when everything's not the freshest in the world -- Kelly's here and Harrisons in North Andover are truly the go-to spots for roast beef. Kelly's tends to have a rarer and juicier approach in the production of their beef, while Harrisons is more tender and more of a shaved roast beef. The seafood here is good -- but I agree with someone who mentioned that the sides aren't 5 stars. I will say this -- I've never gone to the drive thru, so I can't speak to the service through it, but every time I've gone here, the order is correct, and you either are brought your meal if you're eating in, or they get you pretty quickly in and out. The service IN the restaurant is excellent. Really close to 5 stars here. read more

Second time that when I have asked for another tarter sauce they don't give it! Also, this time they had me pull into the first parking lot today....we waited and waited and then we saw another car pull up in front of the door and the wait staff person went out to that car and then went back inside with our food....by the time we got the food home (5 minutes) it was cold. We had to go inside to retrieve our food. We will be going to Revere Beach for our food from now on. People taking car orders - get with it! read more

was dying for fried clams and after paying $17 for a clam plate (take out) discovered that they were awful...full of shells, overdone and tasted terrible...needless to say I threw them out...glad I didn't break a tooth read more

I've always enjoyed a good roast beef sandwich from Kelly's, so yesterday when I was in Peabody I decided to visit. I had a gluten free friend with me, and kellys now offers this option. Well, we were both very disappointed. My FF's and OR's arrived cold. Sandwich was mediocre. The quality of meat didn't look like what I remember tasting or seeing. My friends steak and cheese look like it had been cooked hours earlier, and heated up in a microwave. Wait staff seemed bored, no on enjoying being there! Only upsides, the root beer was still great and I was being entertain by obnoxious children and a clueless mother. I will not return to the Peabody location, but will try another location, hoping this was a fluke! read more

just came back from Kelly's on route 1 and I casually order a bacon cheese burger everything goes fine like always I pay for my food everything checks out good I didn't bother checking my burger because it usually comes out great but tonight by burger was totally unacceptable it was burnt and wasn't even appetizing at all they must of rushed it and pressed it just to speed up the process. read more

Kelly's Roast Beef - Sandwiches Near Me - Saugus, Massachusetts

Terrible customer service always forgetting to put condiments in bag and one person that works there was so rude I no longer go there.. Do yourself a favor and go to the Danvers one they are awesome read more

Flew in from Phoenix needed my Kelly fix. Got the clams and scallop platter and cup of chowder and a drink. Everything was excellent their Tatar sauce was excellent the food was great. The service was good and quick not a long wait. Only issue is the price $36 dollars seems like a lot for what I ordered. Thankfully it was delicious. But pricey. Also I noticed their dessert menu only listed a frappe. Surprised no other options available. read more

The is pretty good for the price. It's a bit crowded in there with alot of people in there, the noise doesn't help ether. My biggest complaint is that there's no Wi-Fi in the place. read more

Have been going to Kelly's roast beef my entire life and it never disappoints. Amazing food, extremely fast and courteous service.

I don't get why everyone loves Kelly's so much. The place is absurdly expensive for average food, so what am I paying for? The ambiance? Please. $8 for a turkey club with a bag of potato chips? That's ridiculous. read more

Everything sounds so delicious and looks so good, and its not bad... pretty tasty. Its just flippin expensive and the pictures make stuff look huge! Also, for so much seafood on the menu, not sure about the freshness... and finally, the butter flows like a waterfall, straight into my aorta. read more

I'd not been to Kelly's before, although I'd heard of the one in Revere. Didn't know this was a chain, but on the way back from a day trip to the Maine coast, my husband and I saw Kelly's from the road and had to stop by the drive thru. We ordered a large roast beef sandwich with BBQ sauce to share. The sandwich was excellent; the beef was juicy and piled high, and the BBQ sauce was a bit spicy and vinegar-y... there wasn't quite enough sauce actually. I would definitely go back and order the sandwich again, although I'd request extra BBQ sauce. read more

they have the best cheeseburger in the world....order the kids version, its basically the same as the adult version but a buck cheaper (unless you want a double) read more

This place is going down hill, which is sad. It use to be such a good place. The staff is unfriendly and don't appear to be trained well. Every time you go there the prices increase and the food quality decreases. My cheese sticks tasted like fish and my cheeseburger was paper thin. I was told that sometimes the cooks use the wrong frying machine. Don't let them fool you., the kids meals and the plates are the same serving size. The drive thru is terrible. They always mess the order up also. You can get more bang for your buck elsewhere. read more

Lobster roll for two very good . Service good. But clams should have been warm and tasty.Thanks

Ordered the lobster roll. Their sign says the lobster roll contains the meat of two one pound lobsters. They must have discovered tailless lobsters. While there was plenty of meat, it was all knuckle and claw meat. It was very wet and I suspect that it was previously frozen; it definitely was not fresh. This review is solely for the lobster rolls. I've had the roast beef in the past and it is good. However, make sure you order it rare or there is a chance it will be like leather I had to send it back last time I ordered it. read more

Today was a bad day for kellys for us. Usually I love kellys but today that changed not only did I have cold food but when I was asking for a manager to fix it I get a very rude eye roll and made to feel like I was more of a pain. This is the first time I had ever asked to speak to someone I don't usually have anything bad to say about them and usually I love kellys and wish to keep coming back. Not only that but after this I had over heard someone say "I'm not dealing with this today.' I left mad before anyone had even gotten to me after I hear that. I felt like i was a burden. Hope next time it will be better. read more

I don't know why anyone would eat here when Bill & Bob's is just up the road on the opposite side of Route 1 (next to Kappy's). Seafood is terrible and roast beef is fair at best. read more

Got the fisherman a platter most of it was cold the shrimp the clams the scallops and the fish all tasted frozen. Kelly's was know for its fresh seafood. It is a shame to see such a landmark sitting on the laurels of the past. Please Kelly's ownership go back to your former quality I will give you only one more chance. read more

Best lobster roll in New England, huge portion, perfectly toasted bun, loads and loads of lobster with only a little bit of mayo and celery - just what it should be. A little bit pricey, but _two_ people can share one and have lunch. Don't order the large onion rings unless you want a huge plate of them. Restaurant is always clean and service has always been fine. read more

Being going there for years. Seems to lose something every year. Food was ok but the clam chowder was basically a cup of chowder (clams and potatoes absent) For $5.50 this is ridiculous. read more

We got two roast beef sandwiches recently and they were so fatty it was gross. We ended up tossing half the meat from both of the sandwiches. Other places like Billys Roast beef have much better quality . read more

Out of the 6 Kelly's Roast Beef that were up because now there's 5, i love this one at Saugus, i love the chicken fingers and cheese fries, they make it perfect, i had them at all 6 and they usually dump too much cheese on the fries where you look like your swimming in cheese looking for a fry, or they put too much black pepper and salt on the fries, but at Saugus location its perfect, if you guys ever been to the Allston location before it closed down that was a good one as well but the parking was terrible, so if you guys want a really good Kelly's Roast beef location i advise this one at Saugus because they good, have a drive thru, and a dining area, the one in revere is good as well but best for summer time read more

I thought this place was going to be really good, based on reviews had read, and I am not to picky but this place was not anything great to me. Their food is expensive compared to other roast beef places around, so I would expect more more but did not get much at all.. I ordered a roast beef with onion rings. I don't know if it was just an off day for the rings but they were horrible ! No taste what so ever and very dry. The roast beef was good but nothing phenomenal especially for $7, I had a great super roast beef at athas in lynn for $5.30 and stacked sky high. The clam chowder on the other hand was very delicious, and was the best part ! read more

Great lobster rolls here.... Roast beef is decent at best

I had a wicked good lobsta roll and french fries gluten free. It's been over 5 years and iam glad I can come back. Thank you for taking the time to keep me healthy!! read more

On 10/10/2014, I picked up fried fisherman platters for my husband and I. Except for the overcooked fish, I can't complain about the quality of the food, but the meager amount of everything that we got except for French fries. 3 onion rings?, 2 small shrimp, 4 scallops, 7 clams, 1 very small piece of fish for $25.00! read more

Ahhhhhhhhh, Kelly's. It's like breaking off an old stale relationship. The heart may be in the right place but there's no wind in the sails anymore. You keep going back thinking you're going to reignite the old flame but it flickers. The time frame between visits grows, until you find yourself just not coming around anymore. And then......you finally realize..........it's over. The staff is usually very friendly and I think they try hard but this place just doesn't have it anymore when it comes to serving quality food. Been this way for years now. When I used to go, it was mostly late night so maybe that has something to do with it ? However, they are well known for being a late night spot so that shouldn't be an excuse. *The roast beef is well done and dried out. The rolls are often stale. *Used to be you'd get one rubbery clam in an entire order..........now it's sometimes half the plate. *The onion rings are now like something from the Petrified Forest. You bite into the crunch and then you get a mouthful of sawdust. Last couple of times I ate there I got the fish & chips. On one occasion, one of the filets was still frozen on the inside. I ate the small, thinner piece and then brought the rest back to the counter. I must say, the manager was great. He came over and asked me why I didn't return it immediately so they could make me a new meal I told him I was so hungry, I ate the small piece along with the fries and was not going to ask for anything but just wanted to let him see the frozen fish that was on my plate. He offered to make me a new meal and I told him I appreciated it but I didn't want more fish because I've been disappointed with it the last few times I've ordered it. He then said "how about I make you a roast beef sandwich" ? I said "Yes, that sounds good. I'll take a small roast beef with sauce". He said "I'll make you a large". Gotta give the kid some props here because you don't see that very often these days unless you're at the Capital Grille or some place of that ilk. I really really want to like Kelly's again. The beach store isn't much better, if at all. I'm bummed but may give them one more chance just because the manager was a stand up guy. read more

As I'm from out of town, this is my first time here. The roast beef was well prepared and sliced just right for my liking. There's a good choice of toppings for your sandwich. A slightly warmer grilled bun would have enhanced the taste for me, but good overall. For a side I ordered the mac & cheese. At almost $3 for a small cup of kraft mac n cheese, it was a pretty big letdown. I would've preferred something more panera style. I'll come back and give some salad or seafood a shot next time. The cafeteria like atmosphere is pleasant, and the place is very clean. This makes the slightly higher prices remotely justifiable for me. read more

been gone for two years, this had to be one of my favorite spots. i love oyster bellies and no one does it better. kind of expensive but..... tomorrow, roast beef!! read more

The roast beef is good but the fries are freezer brand. For a $10 meal I would hope the fries might be alright but I was wrong. My biggest issue would be with the service. The cashier was a young man very likely in his late teens/early 20s and should probably be in back sweeping instead of working with humans. Communication was less than exciting and when in line, instead of saying "next" or "may I help you" I get an awkward stare. In Saugus I guess this means you're next in line. So I get the pleasure of watching this young fellow try to pretend like he cares about anything related to Kelly's Roast Beef. He speaks away from me and mumbles to boot so I cannot make out a word he says. Eventually coming to a conclusion I ask for my order to go and receive no receipt. I wait a fairly short amount of time and a very nice gentleman is walking around the dining area with my order calling my name. Unfortunately it appears the unreliable and careless cashier did not tell anyone it was a to go order and thankfully the nice man now dealing with my food notified the cashier to "at least cross out the number" and the cashier didn't even seem to listen. The damage was done, everything was already cold and I've only got the cashier to blame. Please relocate this guy to the parking lot picking up trash. Maybe he was distracted by the cool fish tank. read more

Purchased a large onion ring this afternoon. I am very sorry to say very poor food and prep. Oil was old and tasted so. The onion rings were over cooked and burnt and tasteless. I don't eat onion rings often any more. So this was a treat. More like a trick. So disappointing to see Kellys drop in the quaility standards. Now I have to find my onion rings at a place that still remember what food quality is suppose to mean. read more

this is my go-to joint for fried seafood and late night snacks. we had a huge snowstorm last month and while every business on route 1 was closed, these guys were open. that is some serious dedication! read more

Great cheesy fries, burgers, and mozzarella sticks. The roast beef sandwiches are pretty good but very dry and a lot of bun, doesn't quite live up to the "Kelly's Roast Beef" name. Very overpriced but is pretty good food. read more

Its been years since I have been to Kelly's and tonight I realized why I have stayed away. Years ago, they were consistent but then fell short each time I visited and tonight was disappointing. Roast beef was cut on the thicker side and had veins running through. Fries were cold and roast beef was not tasty. Probably will be another 10 years before I go again, if I do at all. read more

grew up eating and hanging out at kellys in revere. more of a touristy landmark than outstanding food fare. was at saugus location last week, was hungry and got ruben which was great and crab cake sandwich was was blah and soggy. love the soda machine here, vanilla coke A+. ample parking here. read more

Kelly's is Nothing like they we're during their heyday of the 60, 70's and 80's.They're a corporation now and no longer give a sh*t about quality and service. In the last couple of years I've gotten screwed each time at the take out window, thinking I would give them another chance. No more. It's all about the buck now. I can see raising the price and keeping the quality the same; but they should be ashamed of themselves for serving overpriced crap along with small portions. Especially this Saugus location. All punky kids working here standing around with thumbs up their butts and management could care less. Scallops are small and tasteless (frozen) Haddock tastes like carp or very low quality scrod, roast beef is dry and overcooked, rolls taste stale, onion rings and fries are soggy. I remember the beach location back in the day had each serving window with a line of people out in the street, Not anymore. read more

yes, kelly's is expensive but i love coming here, and always came with friends or family when we wanted good comfort food - roast beef, fries, fried chicken, etc. roast beef from anywhere else just doesn't compare! read more

For a place that's called "Kelly's Roast Beef" (which I guess I can understand since their roast beef is indeed pretty awesome), they surprisingly have some tasty and satisfying seafood. I'd go even as far as to say that their lobster roll is the best I've had in the Boston area thus far; the bread is pretty much just sliced white bread toasted in butter, but it tastes absolutely amazing when coupled with the enormous amounts of lobster bursting out of it (and unlike other places, the lobster isn't mixed with obnoxious amounts of mayonnaise and celery). Another satisfying dish is their clam plate -- no, these fried clams are not the wimpy clam strips you'd find at most other places, but rather, the hearty clam bellies (I find that the horseradish sauce that you can ask for on the side goes quite well with the clams and almost anything else there, but I like horseradish, so maybe I just have a weird bias). The clam chowder is chock full (and when I say that, I mean CHOCK FULL) of clams, but it is also very liquid-y (but the insane amount of clams in it somewhat makes up for that shortcoming). And their fries, loaded, are ridiculously addicting. read more

Went to this location recently for a small roast beef sandwich with mayonnaise and cheese. It was late, about 10:30 at night so I contemplated going through the drivethru out of laziness but decided to go inside and order instead as I was in a rush to get home to my kids and figured it would be quicker. When I got inside there were two couples sitting down eating in the entire place. I was the only person in line to order, so I quickly placed my order and then began waiting for it. 15 minutes went by while workers were aimlessly walking around behind the counter chatting and I finally asked for my money back from the manager due to the wait. With no apology whatsoever, the manager came over and handed me back my money. I don't mind waiting but 15 minutes for one sandwich when the roast beef is already made and there is next to no one in the building??! The cherry on top was the rude manager who never offered an apology or said he would have it made right away. This place has gone downhill....not worth the drive or the wait. I'll be sure to stick to Billy's roast beef from now on. read more