Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

These guys are the best. I am very appreciative of their honesty and integrity. I took my car in…read morevery last minute , because I was having some issues with my van and it was giving me warning codes. I was very concerned and fully expected to have some major repairs required. Joe was great to work with. They did an evaluation and assured me that the situation was not as dire as I expected. They explained what was wrong with absolutely no pressure to have any work done. I am so impressed with their honesty and thoroughness! And when i have some other issues taken care of and am ready to have the repairs done, I will 100% be using Quick Muffler ! I highly recommend!

I brought my daughter's 2015 Ford Mustang to Quick Muffler for an oil leak. After spending $1,866…read moreon a valve cover gasket repair, the car continued leaking. We returned, and they diagnosed a rear main seal failure and charged another $2,474. Just 11 days after picking up the car, the engine seized from oil starvation. The dipstick showed essentially no oil, and we had to add 3.5 quarts just to reach the halfway mark. The engine ultimately had to be replaced at a cost of nearly $11,000. Before approving the second repair, I specifically asked whether it made sense to keep investing in the car. Their technician assured me it was running well and should last another 80,000-100,000 miles. We attempted to resolve the matter through legal counsel for months without a response. Their owent, Dallas Beard, does not take responsibility for his businesses errors.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

CS Auto always gives me a realistic and honest assessment of what issues need immediate attention,…read moreand which ones do not require an immediate repair. The work is always done quickly and well.

Friendly word of advice... shop around and check their pricing against other shops. We were quoted…read morean astounding *$3,200+* to replace a leaking water pump. We shopped around and found someone else to do it for $600. Not only that, but it was simply a hose leaking and it ended up being even less expensive! I have little faith that this company would have charged us much less to replace a hose once they got in there and diagnosed. Prior to this we've taken our cars here for basic service (extra star for that!) but I do feel this quote was egregious and left a bad taste in our mouth - which lead us to find a new auto shop all together. They lost our business because of this.

The good folks at Eurwerks are great to work with. I took my 2012 Mercedes E350 in for a regular…read moreservice and a few repair issues (noisy fan, check engine light, broken hood ornament). They took care of all the issues in a timely manner and at a cost much better than a dealership. They identified and resolved several minor things but never tried to "upsell" services I didn't really need. I'll definitely trust Eurwerks to keep my car running for several more years!

Customer service is nonexistent at this shop. They take your car for a scheduled drop-off but give…read moreno guarantees on when they'll start or finish the work. Communication is poor, leaving you feeling like you must hound them for updates. My car was with them for 5 business days, during which they only worked on it for 3 to 4 hours and failed to fully repair it. Scheduling an appointment feels pointless. I booked a diagnostic test for my main and auxiliary batteries 3 days ahead of a Thursday appointment. I confirmed the appointment the day before. When I dropped it off Thursday morning, I was assured I'd receive an update "maybe after lunch time." By the end of the day, I received no update from them and when I stopped by the shop, I could see that my vehicle had been untouched. I reiterated my need for the car by Monday, and they said they'd try to look into it the next day. On Friday, I sent a polite reminder and received a curt response saying they prioritize repairs as they arrive. It became clear that appointments are just window dressing. They finally completed the battery replacement on Friday but then found what they believed was an issue causing a battery drain, requiring more diagnostics. A delay in identifying that problem extended my car's time with them. By end of day the following Monday, I had heard nothing from them. On Tuesday, I asked for an update and was promised to be provided a status update before end of day, but they failed to provide any kind of update. On Wednesday, I pressed for an update again, reminding them of the delays. They finally had a tech spend a couple more hours doing diagnostics but still couldn't pinpoint the issue and stated they would need more time (and money) to troubleshoot. After 5 days and minimal progress, I decided to retrieve my vehicle. A nearby Mercedes dealership charged me for diagnostics and found NO issues! Given my experience, I do not trust this shop for future work. They've lost my business and have shown a troubling lack of efficiency and a customer centric focus. From previous reviews, I've noticed that the shop's ownership likes to debate negative reviews (and they get the last word). I've provided all the facts accurately and if Yelp allowed more space for reviews, I'd give you even more details. For potential customers: be wary. They treat new customers poorly, break promises and take too long to perform basic maintenance. Save yourself the hassle--go elsewhere.

We took our car to Davis Auto, and they were able to find the problem that had been difficult to…read moretrack down. We appreciate their honesty and quick service.

I have been using Davis for years on my previous truck. When i bought a new one i started letting…read morethe dealership do warranty work and oil changes. At my recent oil change they informed me that i needed brakes. The quoted price was astronomical so i checked with Davis. They were well over $1000 less expensive. I also checked another highly rated competitor for comparison. They beat them by a few hundred as well. I'm very happy with the work and also found that they are less expensive on the oil change with better oil. Goodbye Dealership!