Christina designed teas for pain, bedtime and stomach upset for me…read more She was cautious in asking if there were ingredients i shouldn't have, and reviewing my symptoms to achieve my goals. I requested 3 teas, Pain, Bedtime, and Digestive. Christina did this out of her healing nature and care. With the tea for pain I noticed reduced arthritic swelling in my hands. The digestive brew...o my, I can't express how much I love it. The taste of licorice is sooo good. I always want a second cup even though my tummy settles! Bedtime, very soothing and relaxing. In fact, when my ADD wants to take charge, I brew a cup and it helps me breathe, comfort myself and lower the energy. If you haven't tried her teas see what they are about. There is a Happiness tea, but thats for you to discover!​

The workers who speak Spanish kept talking in Spanish with each other while I was with them and it…read morewas uncomfortable because I always thought they were talking about me!!! Some of the meetings they set up for me were so dumb and useless for me! Had nothing to do with why I was there. The food was catered to fit vegan, or vegetarians and some of us were either so we wouldn't eat the food! The staff would lay on the couch with blankets on them as if they were home and watch movies and, during this time they wouldn't address my issues I was having!! The men that worked there were abusive, creepy and unprofessional!! The only people I could trust was Marsha, Dr tregar, and edan! I left early because it became very uncomfortable! The managers would ignore issues I brought to their attention. They put staff first and always defended them because they were all friends! I would never recommend this place!!

Unfortunately I've been to a number of rehabs and Cliffside was just okay. I got the impression…read morefrom staff there that it used to be substantially better but things started going downhill when it was sold to DBH. They have multiple houses, some nicer than others. I was lucky enough to be in the main house, which has a capacity of 6 (2 singles and 2 double rooms). Because there are multiple houses, things had a tendency to feel a little disjointed and disconnected. My main gripe is that I did not think my therapist was good at all. I was not alone in this feeling; one client actually asked to change out of her care and go to a different therapist. Groups were fine. Mostly short and sweet which I liked. I also enjoyed the outings and movie nights. The staff was great across the board. The food was pretty bad - lots of chicken and bland vegetables. There was a lot of food waste; leftovers were thrown away after 24 hours which I found sad as they could have been donated or given to staff. Little amenities like the laundry service were nice. The hot tub was broken for most of my time there which was a huge bummer. Overall it's an okay place to go to seek treatment but there are better places to go. The best part was the alumni network and follow-up experience - they excel at that.

Title: Extremely Troubling Experience - Please Read Before Choosing This Facility…read more My family recently had a deeply troubling experience involving Cliffside Malibu and their so-called "sister property" in Los Angeles. I'm sharing this to protect other families who may be searching for trustworthy, clinically appropriate dual-diagnosis care. For several weeks, my family member had been in regular communication with a Cliffside Malibu representative about potentially entering their program. We ultimately chose a different treatment center, but when a severe medication reaction occurred at that facility, he ended up hospitalized and in crisis. In order for the institution to discharge him safely, he needed confirmation that another program would take him immediately. He contacted the same representative at Cliffside and was told a bed was available. I personally called that evening to confirm. I was told again, very clearly, that a bed was reserved and that arrangements would be made the next morning for pickup. However, everything changed the moment I asked whether they already had his insurance information on file. Cliffside advertises that they accept his insurance in network. The representative told me he was "under the impression" we would be paying out of pocket--over $70,000 per month. When I stated that insurance would be used, the tone of the conversation shifted abruptly. The next morning, the same representative told my family member that Cliffside Malibu no longer had availability after all, but that they could place him in their "sister property," a location called Casa Palmera in Los Angeles. Given the urgent situation and lack of alternatives, he had no choice but to proceed. What he arrived to was nothing like what Cliffside promises on their website or in their admissions calls. It was literally just a house. There were only two other clients, one of whom left that night, leaving him and one roommate. Meals were ordered from Uber Eats. He was told he would receive group therapy consisting of himself and his one roommate, and a brief weekly Zoom check-in with a psychiatrist. This is not remotely "comprehensive dual diagnosis care," nor what Blue Cross believes they are paying for. In the midst of acute withdrawal and psychological trauma, he was asked to pay $5,000 upfront, which he did--only to discover that the entire experience was essentially a bait-and-switch. He left after one day, now even more distrustful of the treatment system and still in need of medically appropriate care. To make matters worse, the posted licenses for this "sister" facility were expired just days before they admitted him. This raises serious concerns about regulatory oversight and transparency. We will be notifying the insurance company, as the care provided in no way resembled the services they claim to deliver. I am sharing this experience so that other families can exercise caution and ask very direct questions before trusting what is being represented on the phone or online. Our hope is that no one else finds themselves in the same vulnerable position.

Going to Rise was the best decision of my life. Allison was a godsend to me at a dark point in my…read morelife and was able to get me into Rise's treatment program with short notice. The team there is unparalleled. I wish I could name everyone that were members of my treatment team at Rise, but a few shoutouts to Nam for driving my sad sack self to Rise, baking amazing bread, and being an amazing support from Day 1, Shari & Zach from nursing for the care, fun, pep talks, and compassion, Dr Mark for his wisdom and pragmatic approach that I really resonated with, and numerous others (the chefs are next-level good, Tessa, Luke, Saber, Destiny, Cesar, Cat, Michael, Terry, Adrian, etc). Outside of the fantastic staff, I'll add that the house is gorgeous, the groups are varied and enriching, there's a good balance between free time & groups, the rooms are comfortable and spacious, and they do a great job of ensuring that you have access to outside appointments - for example, I was able to go to Passover services while at Rise without having to go through a lot of hoops/bureaucracy. The amenities are fun and obviously appreciated, but the heart of this place is really why I would recommend it to a loved one or friend in a heartbeat. Thank you so much, Rise team!!!

A Life Forever Changed ~ Thank You…read more There are moments in life when words fall short, but I'll try. The Rise at Malibu didn't just support me they saved me. In one of the darkest chapters of my life, they extended a hand that pulled me back into the light. Their compassion, expertise, and unwavering commitment were more than professional they were profoundly human. I owe my life to the care, patience, and strength they showed me. Every step of the way, they treated me not as a case, but as a person worth fighting for. That kind of impact doesn't fade it stays with you, reshaping how you see yourself and the world. I want to begin by saying that The Rise in Malibu is far more than just a treatment facility it's a sanctuary for healing, transformation, and rediscovery. After extensive research, I felt confident in my decision before I even arrived. Now, as I prepare to leave, I can say with absolute certainty: I made the right choice. I'm walking away with the reset I desperately needed, armed with tools, a solid plan, and a renewed sense of purpose. What drew me to The Rise in Malibu was their deep commitment to mental health and trauma recovery the very roots of my struggle. From the moment I made that first call, I wasn't just another intake. Ron spoke to me with warmth and clarity, painting a picture of the care I'd receive and the space I'd call home. He gave me hope when I was falling apart. Then Allison stepped in, answering every message, listening to my tears, and making sure I had everything I needed to get to Malibu. Angie welcomed me with open arms, her radiant smile and vibrant energy instantly making me feel safe and seen. She tailored my experience with such care that I always felt supported and comfortable. The program itself is exceptional comprehensive and deeply personal. From licensed psychotherapists and medical doctors to psychiatrists, nurses, holistic therapies, case management, personal training, and even a private chef, every detail is designed to nurture healing in body, mind, and spirit. To anyone considering The Rise in Malibu this place doesn't just treat addiction it treats the person behind it. They saved my life. I recommend them with every ounce of gratitude in my heart. ~ Luka

Excellent, excellent care in a peaceful setting. You can smell the ocean from your room. Staff were…read morepresent, attentive, and truly caring. There's a book I recommend for insight: Alcoholism and Addiction Cure. The book was written by the founders and lays the foundations of the program. You're treated like an adult--free to use your phone, stay in touch, and even order food if the meals don't suit you (though they're surprisingly decent). I left early due to insurance costs, but I regret doing so. This place is worth the investment in yourself.

Passages was started by a father son team that have no official medical treatment. Their…read moreadvertising materials indicate that that they are there to help and with no stigmatization. The intake was handled by a very well meaning information, but despite comments that they could accommodate people with a wide range of concerns, it has become clear with our conversations with them that income and liability are their only concerns. Delay after delay was given to us as a need to "consult with the team" with no details about what might be the concerns or what we could do to assuage those concerns. I would highly recommend talking to a trained therapist or mental health professional before considering this facility as a legitimate way to get help. Based on our experience this feels like a place that will only take on clients that are high net worth and zero risk.

With 2 years of sobriety, the beginning of my recovery began at Alo House. Luxury amenities and…read morebeautiful housing made being a client comfortable and pleasant, but my experience with an amazing staff is was really made a huge impact in my life today. From the owners to the clinical team and everyone else in between, Alo House is filled with a staff that has the expertise to provide care that leads to long term recovery. Compassion and a non-judgmental approach was how I was able to work through issues that we're once destroying my life. I owe a lot to this amazing program and I would recommend Alo House to anyone who is struggling.

Shoutout to this staff for their incredible support and coordination. Every time we get a resident…read morefrom this facility, it's clear they've received thoughtful, structured care. Great partner in the recovery community.

I went through the intake process for the mental health program with Blake and a nurse. I had…read moreseveral problems: 1. I asked about the negative reviews they have and Blake said it's because of the population they work with. Implying that people with mental health challenges can't be trusted to make accurate reviews 2. He told me my insurance covers a private room and to plan on coming as along as the medical intake goes well. Then next day her told me my insurance only covers a shared room. He said they would give me a scholarship to have my own room. Cool, can I have a contract or financial agreement? For almost 3 weeks he only said, I'll get back to you shortly. 3. When I texted him 5 days before my arrival to tell him I wasn't coming because I don't have a contract, any info on the program or arrival, he wrote back saying, Oh, well, we're not admitting you because you use a cpap. Why didn't you tell me that? How long have you known that? He apologized but did not have any further conversation with me about what happened except that he's been busy. 4. How is it legal to deny treatment to people who use cpaps? How many millions of us are there? I asked for their legal standing on why they can deny treatment for that reason, no response.

The owner of Lifesync seems well-intentioned, but my experience there was troubling. I witnessed…read moreclients being bullied, insulted, and even subjected to HIPAA violations and inappropriate remarks. Staff fraternized with clients, follow-up was nonexistent, and when I asked for support or a referral, I was dismissed and insulted. Some staff were unqualified or acted unprofessionally -- one admissions worker openly yelled at clients, and within 60 days another staff member was fired for sexually assaulting a client while working at the facility. I was also referred to a sober living home that wasn't properly vetted, and I saw signs of illegal finder's fees being used. For a licensed medical facility covered by insurance, this is unacceptable. Addiction treatment requires compassion, safety, and professionalism. While it looks like they've since made staffing changes, I can only speak to my own experience, which was unsafe and unprofessional

I stayed at Avalon for over a month because I genuinely wanted to rebuild my life and believed I…read morewould leave with a much stronger foundation for my recovery and understanding of my own mental health. While the facility itself is beautiful and the accommodations are luxurious, luxury should not be confused with effective treatment. Reaching out for help was one of the hardest things I've ever done. Instead of leaving feeling empowered and equipped with the knowledge and practical tools I needed, I left frustrated and disappointed with the mental health care system. I don't feel I received the solid educational foundation or long-term coping strategies I was hoping for. They forced their views on to me. I felt trapped. I did not have a wonderful experience and if I ever have to do the rehab circuit again I will definitely be using places that are covered by my insurance. While there were staff members who genuinely cared and tried to help, my overall experience did not meet the expectations I had for such a highly regarded place. I sincerely hope Avalon continues to improve by listening to former clients and placing greater emphasis on respect, boundaries, practical life skills, individualized education, and preparing people for the realities they'll face after discharge. Beautiful surroundings alone cannot replace the knowledge, compassion, and lasting support that people in recovery truly need. I don't think most people understand how hard it is to ask for help. I only write this review so the next person can understand that Avalon is not for everyone. I brought most of my belongings with me only to have 98% of them taken from me upon arrival. Do your research before you spend tons of money on any program that doesn't improve your actual life and give you your own voice back. I'm still sober today but that's because of my connection with God. Hope you get connected to the right team. Thank You

Avalon Malibu helped me rehabilitate and get back on track as far as my mental health journey goes…read more Avalon has developed a system that works pretty well for their clients. Care can be personalized. Many of the groups are foundational to success. I had a two month stay. I was challenged by surf lessons and I persisted in the instruction. There is plenty of Therapy and meetings. The outings and beach walks were perhaps my favorite activities. Very few people actually want to be in a treatment center but as far as they go, Avalon does pretty well for itself. Housekeeping and cuisine are well attended.

Milestones Ranch changed my life. There is no review I could ever write to truly allow anyone to…read moreunderstand how incredible of an experience I had to allow me to become a new person. Someone I don't recognize. The intimate setting of it being a boutique rehab allowed me to develop deep connections and real relationships with every therapist there. Being only 4-10 other clients there with me, we developed relationships much deeper than if we were at a big facility, we grew together and I now am still in touch with them. It's the most beautiful relationship to meet at our darkest, most painful period in life but become new versions of ourselves and still share a bond like no other. Another aspect of Milestones that was so huge in my recovery and is unique here is the family aspect. My therapist and team was in communication with my parents and my husband the whole time (I gave consent). The couples therapy CHANGED MY MARRIAGE. This was a key component to my recovery was not only me getting the help, but milestones providing the time and help to my loved ones. Milestones is more than a rehab, it becomes a home. The staff CARES. They still check in on me and we continue to stay in touch. I attend the alumni meetings with therapists and other Milestones alumni. I also have to say, I had an incredible experience that allows me to live a sober life today and I didn't even get to experience the true milestones ranch as I was there during Covid at it's peek. I was quarantined on the property unable to use the facilities but I am happily 2 years sober today and I never would be without my angels at Milestones. Thank you from the bottom of my heart

Choosing a rehab is overwhelming. After meeting Denise and Savannah, we knew this was the right…read moreplace. You instantly feel a sense of safety and trust that is rare. Denise and Savannah are warm, patient, caring and kind. They take time to explain the process, answer all questions clearly, and make you feel supported from the moment you walk in. They have 35 years of experience in drug and alcohol rehabilitation. The facility itself is comfortable and peaceful, with beautiful grounds. Beyond the intake experience, the program delivers the highest quality experience with a staff that is caring and professional. From the doctors to the techs, they are knowledgable, attentive, and focused on long term recovery. What truly sets this rehab apart is the follow up care. The check-ins, genuine concern and support after treatment ends. I would highly recommend this rehab to anyone looking for compassionate care, strong medical support and meaningful aftercare. Thank you Denise and Savannah and your staff for making this difficult chapter more bearable.

My son went here but only stayed a few days. If your child expresses suicidal thoughts or any…read moreintent they will call the sheriffs and have them placed on a hold and after that they are unable return to that facility. The therapist for my son when I asked for clarification of what happened I was told since he was automatically discharged due to the hold the facility and therapist can no longer speak to me. I would not recommend this place.

Amazing restaurant!!! Beautiful view. Great service and hospitality. Loved the pasta & seabass!!read more

A casual eatery in Malibu on the beach. It's really the only eatery nearby, so even when we visited…read moreon a Tuesday it was busy. We couldn't get a table so we had to sit in the bar area which was still enjoyable. The restaurant has both indoor and outdoor seating with ocean/beach views. The menu is diverse. I ordered the grilled fish tacos which are prepared with large flour tortillas and topped with a light chipotle aioli style sauce. The margaritas were good and they also had a couple featured drink specials (which were still on the pricey end). I ordered a Paloma mezcal style drink which was delicious. The only complaint I would make would be about the service. Although the wait staff were friendly, the service in general was a bit slow. My server seemed a bit flustered and seemed to forgot about us after we got our food. Overall, fun place to grab a bite on the beach.