Fast service and quality work soldering a power port on a motherboard…read more Nothing more to add to get 85 characters

I'll keep this review short and simple…read more. - Will they get the job done? Yes! - Was the turnaround time manageable? Yes, I was quoted 4-7 days NOT including Tuesdays. I received my controller back in 5 days. - Why the 3 stars? Customer service by the tall blonde hair male with the painted nails is the reason. Snarky, rude and no personality whatsoever. One of those establishments where it's best to keep the convo to a minimum and get in and out.

I picked up a used copy of Nintendo Switch Mario Tennis here and had a great experience. The price…read morewas very affordable (better than GameStop), and the shop itself was fantastic. The staff were incredibly welcoming and helpful, which made the experience even better. It's always nice finding a place where the people genuinely enjoy what they do. I'd definitely swing by again the next time I'm looking for a game!

10/10 always great service with a great selection. Can't beat the value they pass onto customers!read more

Great selection of new and used games as well as consoles. Small store so could get cramped on busy…read moreweekends

Sweet atmosphere, got in an amazing conversation with the people up front. They sell literally…read moreeverything from top to bottom, and at fair prices too. Will definitely be coming back soon!

I've been a long time supporter of Game Nerdz and have told others about the site too…read more Unfortunately, I recently purchased a number of items including the newest expansion for Root which had a Kickstarter logo on the listing photo, and was in the Kickstarter area of the website. The only thing available from the original Root Kickstarter was the Expansion which included 2 additional items - a new deck and a hirelings pack. I was surprised when upon receiving my items, it did NOT include the new deck or hirelings pack. Thinking this was an oversight given Game Nerdz clear avertising that this was the Kickstarter version, I contacted them. They said I could return the item, but they stated they made no mistake, refused to even update their false listing, and "no one else complained". To be clear, the Kickstarter cost $50, as did the Game Nerdz listing, so nothing flagged me as being off in pricing. No other site is advertising the stand alone retail expansion as "Kickstarter", and I even sent customer service 4 other sites showing those sites listings DO NOT claim to have the KS version. Game Nerdz is advertising the wrong thing, but worse still is their refusal to fix their listing or admit anything wrong or misleading. They stated "well we got it from KS, so that's why it's there". But... they got the kickstarter version and SEPERATED the KS into 3 different SKUs - fine but that is RETAIL, not KS, so don't advertise it wrong. Given the clear false advertising, I can no longer trust Game Nerdz to ship me what is actually advertised on their website. I've spent thousands on this site, and will no longer support them given they refused to even update their listing, admit anything wrong, or make it right with me. They are taking it back as a return, so that's a positive. Oddly enough, they could've just made this right by sending me the 2 additional items which are worth $22 (they paid less than this). Instead, they're paying for me to ship it back to them as a return, and the expansion is opened so they can't even sell it new. I'm returning other items too, so they're losing sales on multiple items plus the LOSS on the now used expansion. They're going to lose money on this transaction, and lose me as a customer. A smart business would make it right instead, and come out way ahead even in the short term.

Great selection of items, service was amazing from all of the team members. The items are all…read moremarked at an amazing value.

This place is so helpful and truley amazing! Like i say this full truth . From their customer…read moreservice, grace, and products i cant tell you how much you should do business with them but im serious if you go here you will be nothing but pleased . If i could give a 10 star i would!.

By far the coolest retro shop in DFW! Steve was very kind and friendly! Mike was very helpful and…read moreknowledgeable with NES games. also the selection of games is wonderful! Also they have a fantastic arcade room! Thanks for the great experience today! 10/10

Brought in a NES that was acting up. The team cleaned up the machine, replaced the 72 pin…read moreconnector and got it working like new again. Had a hiccup with the machine when I brought it home, so I took it back. They were as friendly as can be and tested it with me to make sure everything was working as expected. They have a customer for life.

So why haven't you been here yet?…read more Is it because it doesn't look like its part of a franchise? I mean, it IS gaudy and in a derelict-looking strip mall. Or did the sign in the window saying that their "prices are crunk" make you think twice? I certainly hope it wasn't the rough-looking teens in the parking lot. They looked like the type that cuss. Citizens, I'm here today to tell you to fear no more. While the inside looks like some barely-legal warehouse sized pawnshop, its harmless and worth your time. Go ahead and bring your kids! It has a huge selection of DVDs and games, especially of the dork variety (ie., anime and posters). You can buy brand new items as well. The prices are alright; I got a used Xbox 360 plus a newer used game. With tax it was $302. Happy Valentine's Day! So, my new question is: why are you still reading this?

This place is a little like the last bastion of a day gone by. They sell a store full of things…read morethat now are downloaded and used in so many other ways. But they are also one of the only places I know where you can buy (or sell) items like CDs, movies, games on this level. The place is huge. You wonder how long a place like this will last with so many people using everything from itunes to hulu to watch and use entertainment, but as long as they are one of the only places that handles these items, maybe they will last a long time. It also makes me feel old to watch CDs go away the way tapes and vinyl did before them and to watch movie rental and sales places disappear. It seems like it is a really good store for games and then also buying or selling guitars and some music related equipment as well.