Dr. Savko is so welcoming and kind. She always makes me feel heard and is well-versed in…read moretechnological and medical advancements.

Dr Savako was extremely knowledgeable, thorough, professional and kind! Five Stars for sureread more

I was naive thinking that having insurance and going to local doctor will save me more $$ than…read moregoing to LensCrafters. I was so wrong. Here are few things: 1. Bought a frame here, supposedly portion of it will be covered by insurance but I end up paying $200 more for the frame which would cost me $150 while this place was giving $350. So not only I didn't save at all, but also paid extra. Such a great deal right? 2. Outdated equipment, I was a bit surprised to see warn off seats in their exam area and overall a bit worn off office. I mean if you overcharge, why don't buy some new furniture? 3. Asked to email me the receipt, lady was nice but was not surprised when I didn't receive anything and also shared that they sold me overpriced frame, she reassured she will talk to doctor, but been weeks and nothing. Again not surprised. Will never go back, there is nothing special and personable about this place, just higher prices and outdated equipment and furniture. I'd rather choose LensCrafters - at least they won't overcharge me

I am so glad doctor found a solution for my eye problem. I needed help for worsening eyesight with…read morecontact lens. I think now I can drive and work with much easier ways.

I've been a customer for three years and love this place. Yesterday I woke up with a very painful…read morestye that was blurring the vision in my right eye. I ran over to Murata Eyecare and explained my situation. I did not have an appointment yet Dr Murata and his staff managed to squeeze me in. He drained the stye and prescribed some antibiotic drops. He checked to make sure my eye was not infected and gave me a follow up appointment in one week. My eye felt 100% better after leaving there. I simply love Dr Murata. He is thorough, knowledgeable, and really cares about his patients.

While Dr. Karlyn Murata and her assistant were very nice and I was happy with the eye exam, this…read morebusiness failed on an entirely different level. Despite me insisting when I made the appointment that they check that my insurance was actually accepted (and me insisting to check the Insurance name and ID number), they said it wasn't necessary as they already found me in their computer system. However, after the eye exam and when it was time to try on glasses they had me under the wrong insurance (and an insurance I am no longer on). Thus, essentially nothing was covered and I was left without new glasses. Despite my protestations, they chalked this up as "mistakes happen." However, I am a client and a patient whose time and money is just as valuable as theirs. I had to use my precious and valuable sick time to make and keep this appointment and yet I received nothing from it. I have to now take more time off and find a new optometrist and get new lenses/frames elsewhere. This could all have been avoided if they simply listened while making the appointment and checked the insurance information I had wanted to give them. While I appreciate that they gave me my updated prescription, this does not negate the careless regard to checking insurance nor does it negate the disregard afforded to me as a patient. I would highly recommend that if you do make an appointment with this place that you insist that they confirm they have your correct insurance information. I am very frustrated and disappointed by this business.

Stay clear of this place!! Leti the manager provides zero customer service! I've left messages in…read moreperson in the office, email, voicemail and with the staff on the phone. 4 weeks of trying to reach her or get her to call me and nothing!!! She owes me a $175 refund and is avoiding me. This is ridiculous! I had my initial eye exam April 17, 2025 and did not receive the correct lenses until June 25,2025. Twice they were made wrong. Just this alone is reason enough to avoid this place, but her lack of ethics and no customer care makes this one of the worst places I've done business with. When I ask the ladies in the office who owns this place they won't give me their info and say Leti is the manager...and she handles customer service issues. Well who holds Leti accountable if the owners can't be contacted? Well I hope they read it here. Stay away from this place! Take your hard earned money elsewhere! I warned Leti in messages I'd give her an opportunity to reach me before I left any reviews... it took 4 weeks of no return calls to get me to this point.

The staff at the front desk and eye doctor herself was very nice, organized, knowledgeable and…read morehelpful for the eye care for my family.

The office staff is friendly, helpful, and professional! Dr. Hirano is knowledgeable and makes one…read morefeel comfortable during the exam.

I am sorry to say I must echo the sentiment regarding the front office manager - we visited an hour…read morebefore their closing and were told frame fittings had ended an hour before our arrival. Every question we asked was met with an unhelpful and combative response. We never made it to booking an appointment with the doctor.

Great customer service, very helpful staff, very satisfied with my experience here will definitely…read morebe coming here for all my eye exams.

They are amazing here! Everyone is so kind, I felt very seen and supported in finding my first set…read moreof glasses. :)

Dr. Paruangao is good but the staff, especially the guy named Ruben is just the worst! I had to go…read morethere three times to get them just to correctly order my contacts. One excuse after another why they did not place my order as promised. Five weeks from my last visit with the Optometrist and today they assured me, once again, that they would place my order. It's a shame, as I have been a patient of Dr. Parungao for many years, but I will never go there again and find it necessary to warn others about the incompetence of her staff.

I came here when I had an emergency with my eye. They got me in quickly and the entire staff was…read morevery warm and welcoming. They even followed up with me the next morning to make sure I was doing ok. I felt very comfortable here and will definitely be back for my eye care needs.

Congratulations to Dr. Tim Trinh and his caring staff as they celebrated their 15th business…read moreanniversary this month! All patients were invited to join their party featuring food, drinks, prizes and gifts, and warm hospitality. A fun time was had by all. Dr. Tim's generosity was so kind. I am now well-stocked with products to help soothe my dry eyes for many months! Everyone who attended the event received a raffle ticket and great prizes were awarded. They also gave welcome bags of eye-care goodies just for attending. The food offerings were anchored by the taco guys (I didn't catch their actual business name). They had a whole spread of condiments to go along with the tacos made to order. There were also sweet treats and pizza. A party feast! This is an eye care practice with heart, and lots of current technology, too. I'm so happy to witness their success and be a recipient of their expertise. Their anniversary milestone is worthy of celebration. Thank you, Dr. Tim, for including us!

Dear TO, NP and Westlake residents, You don't know how lucky…read moreyou are to have Dr. Zabaleta. I used to call TO my home town until employment changes forced me to move to Orange County in 2016. At about the same time, my vision was progressively getting worse until I could not improve it by wearing glasses anymore. My optometrist recommended fitting Scleral contact lenses since I have Keratoconus on my left eye and a cornea transplant on my right eye. I went through 3 fittings during the first year. Then 2 more during the second year. But still the lenses did not seem to fit well, I could not wear them more than 6 hours per day or I would get blood shots in my eyes after I take them off. I was almost ready to give up on Scleral lenses, when my Ophthalmologist recommended that I try Ketchum University Eye Center. Fortunately, I became a patient of Dr. Zabaleta when she did her residency at Ketchum University. Dr. Z took a lot of measurements and pictures using the specialized machines. She explained that since I have a cornea transplant on my right eye, I would need the largest Scleral lenses in order for them not to sit on the transplanted cornea. After just 2 fittings, I am able to see 20/20 and wear the Scleral contacts for as long as I want to because they are so comfortable. I was sad and a bit discouraged when I heard Dr. Z was ending her residency and planning to move on with her career. But 3 years later, I am still using the same prescription and Scleral lenses spec. without any issues. I am so grateful for the fitting that Dr. Z did for me that I decided to do a search; lo and behold, Dr. Z ended up in Thousand Oaks. How I wish I could move back to be her patient again. So if you are doing your research, know that you will be in the capable care of Dr. Zabaleta. From your first appointment you will feel welcomed as part of her family that she takes care with lots of compassion and patience. She will make sure you understand the course of treatment that she is recommending for you and she will do her best to ensure the best outcome for you. Sincerely, H M.