Great customer service, very helpful staff, very satisfied with my experience here will definitely…read morebe coming here for all my eye exams.

They are amazing here! Everyone is so kind, I felt very seen and supported in finding my first set…read moreof glasses. :)

I WILL NEVER GO HERE AGAIN! Look at my reviews- I don't say that lightly!…read moreHorrible customer service. I don't care how close this place is to my home, I will gladly drive to get better service! I got a new prescription and I realized about 5 months later that the reason I couldn't see my computer at work is because of my new prescription. I thought it was just my eyes getting worse since I was on vacation for the summer (3 months) until my friend gave me her glasses and I could see! I looked at her prescription and she had my OLD prescription!! I was so annoyed that I went that long not being able to see. I called and asked them to simply write me a script with my OLD prescription and explained why. They told me they would have to charge me $40 to simply write me my original prescription?!?! I said "really?! You guys got my prescription wrong and I have to pay to put it back?! She said yes because it had been past 30 days. I explained to her my situation and honestly, regardless- you got my prescription WRONG! That is a fair reason to fix it. I wasn't asking for another exam- just simply renew my old original prescription. Let's not forget the money I spent on new glasses with that bad prescription and I wasn't asking for that back. I just wanted my old prescription renewed. They refused. That alone shows me they do not care to correct their mistake. They only care about making money. A piece of paper does not cost $40! I'll take my business back to Target. Both the Moorpark and Simi locations are fantastic and have great customer service! I only came here because my medical covers the exam. I would rather pay for my prescription then have it done WRONG- spend $500 on new glasses and then be told they won't fix it for me with a piece of paper that takes 30 seconds to write. No thanks. Bye.

Excellent care quality time and overall great office experience. Great glasses selectionread more

Dr. Ryu is one of the nicest doctors I've ever had the pleasure of seeing. You can tell he…read moregenuinely has a passion for what he does and truly cares about his patients. I was dealing with some blurriness in my right eye, and Dr. Ryu allowed me to come back twice so he could take the time to thoroughly analyze what was going on. He spent a significant amount of time with me, explaining everything in a way that I could understand and making sure I had the proper prescription moving forward. The office is clean, organized, professional and the entire staff is incredibly welcoming. I wouldn't go anywhere else. Highly recommend Summit Optometry and Dr. Ryu!

I recently brought my kids here for an eye exam. Dr John is absolutely amazing, he took his time…read moreexplaining everything to us. Vanessa at the front desk was amazing, she helped my son pick out a pair of glasses. Overall everything was great except when we picked up my son's glasses. We went to pick up the glasses on Wednesday September 9, the person at the front desk was rude and condescending.

I highly recommend your next eye exam at this family owned business. I've gone to Family Optometry…read morefor 15 years and the treatment / care makes you feel part of the family. Micheal is so great to help explain what is happening with your eyes and their needs. Todd takes his time to help you find the perfect fit and style for your needs. Book your exam TODAY

Customer service poor, kind of a stale greeting. Eye Doctor is good but front staff needs to care a…read morebit more. Told me it was fault that my glasses keep falling down. When I snap in place (press down on temples they hurt my ear. He did not care. I will find a new optometrist next year

Great Costco store with an excellent selection of items, good service, helpful staff, and regularly…read morereplenished supply (so nothing is ever out). Lines move quickly. Bathrooms are clean and well stocked. The food court is also great. Place your order at the kiosk then get in line for quick pickup. Can't wait for the remodel to be complete.

Costco is a national treasure. It is a wonderful place to shop and have a great time. This location…read moreis less crowded than many other Costco stores and benefits from a relatively low 7.25% sales tax on non-grocery items. Grocery items are not taxed in California, where this store is located. This Costco also features a gas station that, like most Costco locations, sells high-quality gasoline at prices that are often around 10% lower than nearby stations. In addition, the warehouse includes an optometry center, a pharmacy, an outdoor food court, and a hearing center. Eye exams and hearing exams are very reasonably priced, especially when compared to the cost of using many commercial insurance plans for the same services. Some of the classic bargains you'll find here include an 18-inch pizza for $9.95, the famous $1.50 hot dog and drink combo, a 30-roll package of Kirkland Signature toilet paper for about $24 (380 sheets per roll), a 12-roll package of Kirkland Signature two-ply paper towels for about $23.60 (160 sheets per roll), and a 3-pound whole rotisserie chicken for just $5. From about 11:00 a.m. to 4:00 p.m., you can also enjoy complimentary food samples throughout the store, which can easily serve as a light lunch. If you want to avoid the crowds, visit in the morning or evening. These are typically the least busy times for both the warehouse and the gas station. You can choose between self-checkout, where you scan your own items, or traditional cashier-assisted checkout.

Dr. John Wood is no longer there. Nothing fancy here, like good customer service or friendly…read moregreetings. And don't count on consistent doctors. The Moorpark location must be an auxiliary office. I saw one optometrist one day and then no optometrist another visit. It must be a rotating list. Industry Standard for wait times on products which is/was 3-4 weeks for my prescription lenses. Explanations of products and procedures are on a need to know basis. Meaning you only get them if you ask for them. This place was so much better when Dr. Wood was there. It has changed for the worse, unfortunately.

I am not a person who writes reviews, but I have reached the point where I have to. I used to be a…read morepatient of Dr. Wood, but then he retired, and Khanna Vision has bought/taken over Dr. Wood's patient list. Every year, I see a different eye doctor, and this year, customer service has fallen apart. I came in for my yearly eye exam at the beginning of summer for my new contacts prescription, and changes had to be made; since they don't carry my brand, contacts had to be ordered. We are at the end of October 2024, and I still don't have a prescription. I have had to wait weeks for the trial contacts to come in, and I had to call them since they don't call me once they come in. Changes had to be made to my prescription, and new trial contacts had to be ordered again. I have been going back and forth since the eye doctor seems unable to get the right prescription dialed in as I wear multifocal lenses. To make matters worse, I am now finding out that the Moorpark office is only open on Tuesdays and Fridays. My adventures in getting a new prescription continue.

I had a wonderful time doing my eye exam here at this Costco Optical. The person checking my eye…read morewas Doctor Optos, she was very informative and explaining every process with me. Before I went in her office, another lady took my sight level by looking through their machine that was showing a hot air balloon. I also decided to do the retina photo thing where they'll let you know the health of your eyes. The price is very reasonable which is why I came here. I wasn't planning on getting my frame or lenses here but just wanted to do my eye exam. I saw that this Costco Optical carries some Oakley frame which is the only brand I wear.

Didn't realize that I hadn't updated my experiences with the vision center since my eyecare needs…read morechanged dramatically for the better a few years ago. I am free from being chained to wearing daily glasses after having cataract surgery! It's been incredibly liberating for me after over 50 years in spectacles. What I do have now are a custom pair of reading glasses for low light conditions, like after-dark reading or watching videos on my phone. My optometrist created the prescription since my implant lenses are middle-to-far distance in one eye and close-to-middle in the other. Thus, off the shelf reading glasses don't work for me. My Costco pair works great! I usually don't need reading glasses when it's daylight, so I only use this pair after dark. I also have a special pair for night driving, although I don't always even have to wear them. When my eyes are tired from being on the computer too many hours, I can feel the need for those driving glasses. What's fun for me is that I can now buy just regular sunglasses; no prescription sunnies needed anymore. Even one pair of those I ordered from Costco Vision Center - I liked the lightweight frames and had them custom-made with sunglass lenses instead of corrective vision lenses. Such a deal for about $70 inclusive of frames and lenses! (Have you been to Sunglass Hut or the like for nice sunglasses lately? They are very pricey!) The staff members at this location have always been helpful and kind. The hardest part about coming here is that they are popular and sometimes there's a wait to be assisted. Otherwise, the prices are terrific and fulfillment goes pretty quickly.

Customer Service is Excellent! I have used this location on…read moremany occasions to purchase glasses. I have come in many times for repairs or adjustments, I have never waited long and have always been greeted by friendly staff. I recently was in and was helped by Nate, Great experience! He was helpful and friendly, and made selecting frames easy. I even wound up purchasing a second pair from their great selection.

I stopped by this Lens store to look at some frames I was interested in. I visited another location…read moreand tried the Oakley rafters frame which I loved but wanted to try it one more time before buying. I found parking easily in the plaza where this store is. I came close to the evening time and they were not busy at all. I was the only customer there that day. Abbey was the person helping me and let me shop in peace. I mostly checked out the Oakley frames area and found the rafter. Abbey was able to built up a quote for me and I was surprise with the overall price even with the holiday deals. Adding things like blue light protection, anti scratch, the other features just keep making the cost go up. The eye exam cost here is pretty high also so just be aware. The customer service was great here but the value is on the higher end.

I was naive thinking that having insurance and going to local doctor will save me more $$ than…read moregoing to LensCrafters. I was so wrong. Here are few things: 1. Bought a frame here, supposedly portion of it will be covered by insurance but I end up paying $200 more for the frame which would cost me $150 while this place was giving $350. So not only I didn't save at all, but also paid extra. Such a great deal right? 2. Outdated equipment, I was a bit surprised to see warn off seats in their exam area and overall a bit worn off office. I mean if you overcharge, why don't buy some new furniture? 3. Asked to email me the receipt, lady was nice but was not surprised when I didn't receive anything and also shared that they sold me overpriced frame, she reassured she will talk to doctor, but been weeks and nothing. Again not surprised. Will never go back, there is nothing special and personable about this place, just higher prices and outdated equipment and furniture. I'd rather choose LensCrafters - at least they won't overcharge me

I am so glad doctor found a solution for my eye problem. I needed help for worsening eyesight with…read morecontact lens. I think now I can drive and work with much easier ways.

Dr. Kim is the best. So genuine and so thorough. Live her vibe and easiness of the process…read more Recommend whole heartedly.

Worst customer service experience. Put on hold multiple times before I was talked down to and…read moreentirely mislead about availability. Waste of time