very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

I've taken my 2004 Lexus SC 430 to John since it was brand new. It's now 22 years old and runs like…read morea top. John is trustworthy, extremely knowledgeable and reasonably priced. He checks my car out completely and if he finds a problem, we dicuss it before he actually does the work. My car runs like a top and has never let me down, thanks to John. He will usually repair whatever is wrong while you wait. His shop's is clean, spacious and welcoming. He and his employees are polite, respectful and friendly. I can't say enough about this shop. Try them yourself. I think you'll find the same.

The service quality was good, and the team worked in an organized way. The repair was completed…read moresuccessfully, and I haven't had any issues since. However, the turnaround time was longer than promised.

We have been looking for a car for my daughter…read more I would give the sales associate, Parish Jordan, a 4 or 5 star review, because he was very professional and accommodating. He did not apply a lot of pressure, and he took the time to answer all of our questions. I'm giving the dealership a 3 star review because of the quality of their automobiles. If you are considering purchasing a car from this dealership, you definitely need to pay to have a mechanic check out the car first. When I drove one of their cars, I could hear a noise every time we drove over a bump in the road. When I opened the trunk, it was virtually impossible to get the trunk to close properly without extreme effort. After having Nalley Toyota of Roswell check out the car, I found out that it needed new struts in the front. I also found out that the car had been in an accident. The rear bumper had been replaced, but it wasn't aligned correctly. As a result, the trunk would not close easily.

My experience with Blakely Chevrolet GMC in Blakely, Georgia, regarding a used import auto in…read moreRoswell, Georgia, has been incredibly disappointing. Just 10 days after purchasing a 2016 GMC Yukon, the transmission broke down, leaving me stranded. It took significant effort to convince them to sell me a warranty for $1200, and even then, they kept the car for over a month without providing any warranty paperwork for the transmission. Dealing with Keyan, the foreman, was an absolute nightmare. Getting him to address any issues with the vehicle felt like an act of Congress. In addition to the transmission failure, the car had a thermostat issue, needed new shocks in the back, and suffered from a massive motor issue. Despite the dealership having the truck for another month, they failed to provide any information about these problems, leaving me in the dark about the state of my vehicle. Until now he just ghost me every time I text or call him. His managers have done nothing about it. Having invested nearly $30,000 in this truck, I'm deeply concerned about its reliability and longevity. To make matters worse, the car I traded ended up in impound because the previous owner failed to transfer the title properly. And I guess the person they sold it to who worked there got arrested. Based on my experience, I strongly advise others to avoid this dealership at all costs to prevent similar frustrations and financial losses. I demand my warranty paperwork for my transmission and a refund for the warranty that they sold me that's no longer active. UPDATE I'm extremely disappointed with my experience at Used Imports Auto in Roswell, GA. I bought a vehicle from them, and just eight days later the transmission failed. I was told they had installed a "new" transmission with a five-year warranty, but I had to pay an extra $650 in cash for that warranty after the sale. Fast forward two years--and the transmission has now completely failed again. When I reached out for help, they told me the company that supplied the transmission had "gone out of business." That's all they would say. They refused to give me the name of the warranty provider, any documentation, or any assistance whatsoever. Since then, I've been completely ghosted. I'm now stuck facing a $6,000+ transmission repair that should be fully covered by the warranty I paid for. This is not how reputable dealerships treat their customers. Selling warranties that mysteriously disappear when problems arise is unacceptable, and I'm likely going to have to involve an attorney just to get a straight answer. Buyers beware: This place might seem helpful at first, but when something goes wrong--don't expect them to back up what they sell

I purchased a 2014 VW Jetta in Jan 2024 CASH for my daughter who was in college. Car was fine for…read morethe 1st 6 months then every issues you could think....I should have known when we asked about the TP light was on and we inquired on why. They stated they would fix before sale....48 hrs. after sale back it was on....They will make the car "driveable" until they get it out of their possession. Spark plugs, false information on how many owners. and an oil leak that just destroyed the vehicle. We attempted to sell the car and it came back with a lien on the title that was previously there. PLEASE DO NOT PATRIONIZE.

I had a great experience with Champ Motors. The staff was so helpful (Scott the salesman) and…read moreknowledgeable, and they made the whole car-buying process easy and stress-free. With that in mind anyone need to understand that buying a used car might need some later on, that's why I got the extended warranty for a piece of mind. I truly recommend this dealership to anyone in the market for a pre owned vehicle.

From start to finish, David made the potentially daunting process of purchasing a used vehicle…read moresmooth. He was professional, attentive and really went the extra mile to ensure that I was totally satisfied with my decision. I looked at a lot of vehicles while shopping around. Meeting David to check out the car I was interested in was a breath of fresh air. No gimmicks, great condition, especially compared to some of the other Jettas we looked at. And David clearly cares about providing a top notch experience. Once I made my decision, he facilitated a smooth purchase process that I felt confident with. We discovered an unexpected issue shortly after I began driving the car. David went above and beyond to ensure this was resolved. I really appreciate the effort made and I highly recommend AlphaOne Motors for an all around quality experience.

Wow - what an amazing group to work with!! David was an absolutely pleasure to work with. Extremely…read morestraightforward and honest. Gave us a great deal on a bmw. Quick transaction but let us look absolutely everything over in the car. Took an extended test drive. Flawless car - we looked at about 12 bmw x5s over the course of two days and this was not only the nicest with the best maintenance records but also the best price. Will be going to David right after that!

Thank you Omar!!!! We purchased a 2015 Chevy Silverado with no problems. They also have a great…read morewarranty package available.

Just let you know I went back to Town And Country motors because of a truck I really appreciate…read morethem making it right from my jeep experience from 2017 They made me feel very good they also made the deal right I appreciate Justin and Omar thank you very much for taking care of me

I dont like to leave an immediate review. Especially with a high end purchase. It's been a few…read moremonths since my purchase with Gravity Autos Roswell. The fact is, this purchase, has not only met my expectations- it has surpassed them. I absolutely love my new car. The buying experience, the friendliness by all employees, has melted my staunch negativity when it comes to a car buying experience/purchase. I would not only recommend gravity autos cars, i would encourage any potential buyer to not overlook such an integrity driven business. Thank you for being honest, friendly, and continuous in your care for those who have purchased vehicles from your establishment.

Very terrible way of communicating, the reviews are pretty accurate on this topic. I been trying to…read morereach someone about canceling my GAP and 360 Sheild that i paid for but there isnt any record of it with the warranty company. They will answer the phone and give you the run around then hang up the phone , seems like they are using caller ID to screen the calls. I filled out the warranty cancellation form that says someone will contact t you which is also a lie. The car i purchased is great also my salesman was great but what's happening now isn't cool. I'm you guys just want to deal with rich people that don't need refunds that owed to them maybe you should change who you sell to.