Poor service and old rebuilt appliances. I bought a washer…read moreand got it home and it would not power on. Then he was very rude about me returning it even though he promises a 30 day warrantee. It is basically a junk yard.

The owner is so knowledgable about everything to do with washers and dryers and other appliances !…read moreOne time i told him what my washer was doing !! He told me what was wrong and helped me rig it to keep it working for another year !! He is very caring and honest !

Recently my washing machine stopped working and I called a repairman recommended to me by an…read moreacquaintance. Unfortunately the repairman informed me that it would cost about the same as buying a new washer to repair my old washer. He gave me the number for DT's Used Appliances and recommended I give them a call if I wanted to save some money. I called DT's Used Appliance and spoke with Kelly. She was very pleasant and seemed helpful. I explained to her that I was an in-home oxygen patient so rarely went out. I asked her about the washers that were available and she offered to snap some photos and send them to me via text. The next day I received several photos of washers that appeared to be in good condition. I selected a Samsung top loader which was priced at $375.00. I asked when the washer could be delivered and was told it would be Monday (I was calling on Thursday) and since I REALLY needed to get some laundry done I asked if I could have a friend bring the $375.00 and pick up the washer that day. My friend went to the location on Old Lebanon Road and met with Kelly. He came to my house with the washer I had selected and hooked the washer up and took my old washer away for me. I started to wash the floor to ceiling pile of dirty clothes that had accumulated over the course of a week and the very first load the washer failed to spin the water out of the clothes. In short, I was sold a washer that didn't work as advertised. I called the next day to report that the washer I had purchased the day before did not work. That is when the whole picture of how this business operates came into focus. I was told that I had purchased the appliance "as-is". I was then told if I wanted DT's Used Appliances to repair the washer I needed to bring it to them since they did not deliver it to my home. I pointed out just how difficult it and expensive it would be for me to take the broken washer back to the purchase location given that I am disabled and on constant oxygen. I also pointed out that in Tennessee there is an implied warranty of merchantability and that selling me a washer that did not work was a breach of that warranty. After some back and forth with Kelly she told me that they might be able to get someone to come look at it the following Monday which was 3 more days I would spend without a washer. I insisted that it be repaired and made to work immediately and I guess I got my point across because I was told a repairman would come later that same day. At approximately 6:30 pm a repairman showed up and looked at the washer. I described the situation to him and he replaced a part that was completely worn out and left. I attempted to do a load of laundry and when it came time to spin the water out on the final cycle it was the same as before. The washer would not spin the water out of the clothes. I ended up wringing the water out by hand. I followed up the next day to let DT's Used Appliances know the repair didn't fix the problem. I was told they would send another repairman out "sometime next week". I gave up and decided to start trying again on Monday. On Monday I called and got the same story that I had purchased the washer "as is" and that the "warranty" DT's Used Appliances claims in their marketing material didn't guarantee any time frame for repairs. I then started reading the reviews on DT's Used Appliances and found that many, many consumers had been subjected to the same sort of situation I was dealing with. When I was unable to pin down a date and time to have a repairman fix the broken machine I informed DT's Used Appliances that I would be having my friend bring back their broken washer and I expected a full refund of the $375.00 case I had paid to them. My friend took the machine back and they refused to refund my money. He left the broken washer in the front of the building. My calls and text to Kelly the next day culminated in me being told not to send any more texts and that I was harassing them and to stop calling. I honored that and am in the process of filing a lawsuit in small claims. I have filed a consumer complaint with the appropriate authorities and referred DT's Used Appliances to the Tennessee Department of Revenue for investigation of likely violating the sales tax laws since they quoted me a higher price if I used a credit card and a lower price for cash which indicates cash sales are probably not reported or being under-reported. If you are considering doing business with these people my personal advice is DO NOT give them a dime. Run, don't walk, away from this place. And a note to Will and Kelly Muncey, I'll see you in court and it will not be a good look for you and your business. You should have refunded my money when you had the chance!

This family owned is very crooked and will lie before tell the truth. Kelly will say anything to…read morestop you from calling. They sold us a washer and it was warranted and they will not fix it or even send the part and let us fix it? William Munsey is the owner and he like his mother will lie at them drop of a hat!Beware (dont buy off them)

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Great customer service! I called at noon, my dryer was repaired by 3:00 and well within my budget…read more 10/10 would HIGHLY RECOMMEND!!!

Tim runs a truly honest business. I wish I'd known about this place before I called someone else to…read morecome charge me $100 just to tell me my washer was broken. I'd heard good things about East End Appliances, so I called and Tim was super helpful, delivered a new (refurbished) machine the next day. When I discovered it had a tiny issue with the rinse cycle, he held on to my check and waited until after he delivered a second machine and it was working properly before cashing my check. He also imparted a ton of wisdom about all kinds of stuff, and now I know who to call when I need recommendations for... well, anything local, ha! Just the kind of neighbor you want to have!

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Really honest and thorough throughout the inspection and repair process. Easy to schedule, great…read morecommunication and arrives on time!

Inventory at this store is absolutely terrible. They don't have a lot of basic equipment that every…read moreelectronic store should have, like 4K display ports or certain adapters. You're better off going to someone else for most stuff. And that's not even mentioning the fact that everything is way too expensive in there for what you're actually getting.

Fortunately my experience was awesome. Asher was extremley patient and very knowledgable. Even…read morethough I recieved text a few times saying the delivery was 30 minutes away... I am very pleased with the service, the product and delivery I recieved.

In short, the Yard Sale Store is a large warehouse store filled with wholesale items including…read morefurniture (outdoor and indoor), clothes, lawn and garden goods, mattresses, pool tables, camping supplies, vanities, candles, rugs and several other miscellaneous items! While it may not be a huge spot, it is filled to the brim with goods of all varieties and is certainly still a store that I can and have easily been entertained at for a while. We popped in looking for some furniture in the form of a dining table set and we ended up leaving with a candle, some outdoor lights and a cooler...none of which we were after or truly in need of. Back to the table...they had a table we loved, but they had it due to some damage on it and unfortunately the scratch was a little too deep to fix so we sadly passed. Most of the items are new in package, but they do sell second life items that feature some variety of damage. Nothing glaring, but enough to be noticeable on most of these items. Overall, The Yard Sale Store was a cool spot to spend some time on a weekend afternoon. While we do not find ourselves in Mt. Juliet too often, when we do...this place with be on the radar!

I LOVE the yard sale store. There are always great discounted deals! Plus it is different every…read moretime you shop. They have it all! Furniture, appliances, clothes, toys, workout equipment, and so much more. If you see something you like just buy it because it the next time you are in there it will most likely be gone. I follow their Instagram page to see all their items at each store location. It's very helpful.