I visited the showroom first and the young lady that showed me around was very nice and helpful. Gary was sent out to talk about my kitchen remodel and I thought he was very pleasant and helpful. It took longer than I expected and I had another appointment so I asked him to finish up his estimate and email it. He was reluctant to do so but agreed (I had to leave!). I had to prod him several times to send the estimate for my review. It included new cabinets, new countertops with island/peninsula, new floors and other changes to the kitchen. The quote was one single dollar amount upwards of $67,000 for everything! No amount for each one! It would be incredibly irresponsible on my part not to get other quotes for that kind of money. I emailed Gary and told him to remove the flooring as well as some other changes and to give me subtotals because I was really interested in still using KM for parts of the project. It has been two and half weeks at least and he has not replied. Not even to say, 'I apologize but I am really busy right now and I will get it to you soon'. How unprofessional!!!! I am telling all my friends and one of them said they had a similar experience regarding quotes and did not use them. (I went to KM because other friends had good experiences but had only asked for one thing such as only countertops or only cabinet refacing.) read more

I would highly recommend Kitchen Mart to any homeowner that plans to remodel their kitchen, flooring, or bathroom. They are prompt and courteous, they adhere to their schedule, and clean up after each day. I have zero complaints and very satisfied with their work quality and ethics. read more

If you are considering a kitchen remodel of any size, this company is the best. Outstanding in every way. Professional, precise, and courteous. Couldn't be better. Highly recommended. read more

Excellent installation - Poor follow up I paid $22,00 to have a new bathroom installed three years ago. They did an excellent job. They followed the timeline that Dave laid out. The workmen were here everyday until it was completed. It turned out beautiful. Fast forward to today three years later..... I called Kitchen Mart because I was having a problem with the nozzle on the hand held sprayer and the faucet for the tub. I was told by Kitchen Mart that it sounded like a cartridge issue and that I would have to call the Delta faucet people myself, describe the problem and possibly try and fix it over the phone. I asked if they could just send someone out here and access the problem and fix it. Yes they could do that however I still have to order the cartridge because Delta wouldn't send Kitchen Mart one, it has to be trouble shooted over the phone with ME before a cartridge can be ordered and sent. I cannot believe that Kitchen Mart sells Delta faucets but doesn't carry something simple like a cartridge. Or that they would put up with this nonsense from Delta! And to top it all off its going to cost me $150 for Kitchen Mart to come out and access the problem. Then I order the part from Delta, then Kitchen Mart charges me another $150 to come back and install it!!!!!!! Or I can call a plumbing company they recommend who may even carry that part on their truck and would charge me $80 for the service call. If this plumbing company can manage to do this why can't Kitchen Mart? If you use them for installation you'll get a beautiful job done on time. Just don't expect too much if you need follow up. I'm calling Domino plumbing and won't be inviting Kitchen Mart to remodel my other bathroom this spring. Martha Barber, Folsom read more

Kitchen Mart just finished my kitchen and did a fabulous job. The design was beautiful, the craftmanship was excellent, and the workers were polite and professional. There were some problems but Kitchen Mart stepped up to the plate and fixed everyone of them to our satisfaction. The only complaint I have and I have seen this complaint in other reviews is that once you are off the calendar it is hard to get ahold of the project manager and they have to fit you in so it can take some time. Overall, I would recommend this company and I would use them again. read more

We wereplanning to sell our house in a year or two and our realtor recommended we update our two bathrooms. After searching the web I happened to talk with a neighbor that had Kitchen Mart do a job so I called for an estimate. I was somewhat shocked to learned the earliest would be in 3 months but I went ahead and booked it. When Gary finally came out he looked at the two bathrooms, made some measurements and comments then proceeded to write in his notebook. Along the way he made some comments and I wrote some things down thinking I would eventually get a written estimate. He then wrote down the estimate and gave it too us. $43,000 for one bathroom! Apparently this didn't even cover the painting, permits, etc. I must say it was a lot more than what we were prepared for for an update. Anyway, still in a little shock he left without any documentation. The next day I emailed him asking for a breakdown so we can decide if we wanted to do part of it or cut some corners. He didn't respond for a couple of weeks. I then left a voicemail but still no response. I called the office and told them I've been trying to reach him. He finally called back and said I'll get it to you in a couple days. Nothing for a couple more weeks. I called his supervisor Marcus and he apologized and said he'll talk with Gary. Gary emailed me and said he dropped the ball and can't remember the details so I told him. Another two weeks went by and nothing. Marcus had said he would make sure it happened but even he didn't check. I finally gave up and emailed the owner and told him the long frustrating story. He said sorry and please don't write a review. You get the impression that if it's not a big ticket remodel they don't bother cause they're too busy. Even said they couldn't get to the job for another 5-6 months. I wasted 5 months. read more

We tried contractors and stores and just couldn't get our project moving until we found Kitchen Mart. Then everything happened quickly and smoothly. We got a quartz countertop, tile backsplash, and sink for our kitchen. It all looks great. Like other reviewers, we liked that everyone works for Kitchen Mart. It was easy to communicate throughout-I always got quick responses. Everyone who came to our house was polite and professional. We recommend Kitchen Mart. read more

We recently determined that our kitchen was outdated and needed an update. We talked with several kitchen remodelers and determined that Kitchen Mart fit our budget and timeline. We were very happy with our choice. Their design staff worked with us to select all the colors and parts for our new kitchen. The work crew were courteous, professional and did a superb job. We had our cabinets refaced, with new fronts, drawers, pulls and silent closures. We also had them install new counter tops. We purchased the back splash and appliances which they installed. I would definitely recommend them without hesitation. All of our friends comments on how beautiful our kitchen looks. read more

first the good. Their employees were courteous and neat. We are happy with the cabinets and counter top install. Now the bad, we are 6 weeks into the project and not yet done. We were told this was a two week project, and in reality, it should have been. Once Kitchen Mart got most of our money in progress payments, it seems like they moved on to other projects, most likely because they promised the jobs to be completed before Thanksgiving. We have been told they would be back next week, but they have not kept prior commitments so we are not optimistic. In addition, some of the work already installed has started to fail before the job is even complete. An email to their company regarding our complaint was ignored. we have done major remodels before with other companies and have not had any of the problems with commitments we are experiencing with kitchen mart. i would not recommend this company to anyone looking to do a remodel on their kitchen. read more

Kitchen Mart did a fantastic job replacing our kitchen counters and sink. We were especially pleased with the all inclusive services provided---design, demolition, installation, electrical, plumbing, etc. No sub-contractors! The workers were all professional, proficient, and personable. Minimal mess and disruption. Terrific clean-up. Remained on schedule. Fairly priced. No surprises. Very responsive to requests. Highly recommend without qualification. read more

I went with KitchenMart to refaced my cabinets because I was impressed by their showroom display, their cordial sales staff, and positive reviews on Yelp. However, I was disappointed by the quality of their work, long delay in finishing the project (2 months), and put off by the conceited attitude projected by of this company. As instructed, I contacted KitchenMart to schedule my project. I was assigned a start date, August 25, which could not be moved unless I wanted to wait 3 months. This inflexibility forced me to reschedule all of the other sub-contractors. Furthermore, I was told to remove the plywood countertops by that date, as KitchenMart was not responsible for the prep work since they were not installing the counters. KitchenMart was scheduled to finish the job on September 3rd. The first installer introduced himself as a 'master craftsman'. He said I should request him the next time I hired KitchenMart. However, his workmanship did not live up to his boasting. He cursed and yelled each time he made a mistake (there was a lot of swearing). There were ugly seams in middle of the cabinet faces he cut, and wide gaps at the edges, which he assured would be covered with moulding and caulk. One day, he was so busy blustering rather than minding his work, he filed the front face of the panel. I finally requested a replacement. The project manager and assistant came the end of following week to repair the damage. The manager downplayed the defects ("it's really not that bad'), but his apprentice was frank and honest ("that first guy really messed things up"). One panel was removed and recut, while moulding and caulk was used liberally. Seams in the middle of the panels were nevertheless still visible. KitchenMart sent a third worker in mid-September to install the cabinet doors. He said he would return to install base shoe after the floor was tiled. On September 19, I called the project manager and left a message indicating my job was ready for completion. The project manager did not return my call until October 23. I asked why he waited so long to call back. In so many words, he said he was busy, I had to clean a big mess KitchenMart left before moving into the kitchen in September. My cupboards were in a total disarray as most of the shelves had been dismantled and the inside was littered with sawdust and other construction debris. My belongings stored in the garage were covered in sawdust. (KitchenMart workers were the only ones who insisted on cutting indoors). I picked up laminate materials that was strewn through out the garage. KitchenMart deserves not one but 2 stars. The first installer was unprofessional and produced subpar work. The subsequent workers did a good job of covering his mistakes with moulding and caulking. But I expected better quality work. The best word to describe KitchenMart is "complacent". They are a successful company that has been in business since 1976. This mantra has been drummed into their employees who spout it repeatedly like brainwashed zealots. KitchenMart has become so into themselves, that they take customers for granted. Their attitude seems to be, "You accommodate us, because we are so busy, that don't even need you." read more

We contracted with Kitchen Mart to reface our cabinets and cupboards, install new quartz counters, put in new backsplash tiles, replace sink and appliances, replace flooring with porcelain tile, remove old light box, and install LED pot lights, pendant lights, and new chandelier in the dining area of the kitchen. From our first meeting to the end of the completed project, we were pleased with every phase. They pay attention to details, and answered all our questions. They were patient and helpful when we wanted to make changes to the original plan. Each day, at the completion of work, they cleaned up very well...a pleasant surprise. Each crew that came out was friendly and efficient. When all was said and done, we were/are thrilled with the result. We have recommended Kitchen Mart to friends who are thinking about a remodel, and plan to call them again we we are ready to tackle bathrooms. Great job; almost painless. read more

This is the second kitchen, Kitchen Mart has done for me. I am again very happy with their workmanship, service and professionalism. After my project was done, they came back, at no charge, to help me hang a wall clock onto the tile. When I have mentioned to people that I used Kitchen Mart, the usual refrain is......"oh, they are too expensive.....!" Well, this is my experience. I started on my kitchen remodel last year and contacted two contractors plus Kitchen Mart. My project was under $15,000. The first contractor (highly recommended) did show for the appointment, but never got me a quote or responded to e-mails and phone calls. The second contractor pretty much 'dumped' me, when I scaled back the project a bit and he told me to go "hire a handyman." Kitchen Mart came through with a quote. This spring, I resumed my quest to get my kitchen done and went to Atlas Kitchen in Rancho Cordova and found a beautiful sample of quartz for my counters. I called them twice, very excited, and told them to call because I wanted to get going on my kitchen. They never returned my two phone calls. But, once again, Kitchen Mart came through with a timely quote and completed my kitchen in September 2016. So for me, Kitchen Mart is the only reliable 'game' in town for big or small projects. To me their pricing is reasonable, and though I'm sure 'someone' could always undercut their price, I doubt that I would get the same quality. read more

We used Kitchen Mart for our kitchen update because they get such great reviews online. I wish we hadn't. The entire experience was unpleasant, and the finished product was sloppy. Bottom line: Find someone else for your job! read more

My boyfriend and I recently remodeled our kitchen and Kitchen Mart installed new Cambria countertops for us. We love our countertops but more importantly Kitchen Mart provided great service. We emailed a drawing of our countertops to Kitchen Mart, they provided a rough quote by email (depending on what type of material we chose). We then went to Bedrosians where my boyfriend fell in love with a particular type of "granite." We ordered the granite slabs and they were delivered to Kitchen Mart for fabrication. Tim called us and said their was a problem. The so-called granite, was in fact marble, which apprently is not ideal for kitchens because it is not very durable. We appreciated his honesty and concern. Kitchen Mart worked with Bedrosians so we could return the slabs for no additional charge. We ended up choosing a Cambria quartz product which we love. Big thanks to Kitchen Mart! read more

This place is awful. We went in there as we were thinking about putting an offer to buy a home that needed a new kitchen. We wanted to understand the costs and what serviced they provide. They would not talk to us because we did not own the home. Said when they could measure, they would work with us. They were even stingy with brochures. No help at all. Home Depot was more friendly. We ended up using them. read more

We have the most beautiful kitchen due to Kitchen Mart's excellent team. We highly recommend choosing them for your next project! Thanks again to each of you! read more

They do a great job. They are on-time and do what they say what they are going to do. On top of that, they work is excellent. I am really happpy with them,. read more

I like to let people know when I am treated well! Kitchen Mart's service and workmanship were simply excellent. We had them extend our kitchen countertop and then install quartz with a tile backsplash. Anthony was our job foreman and he went above and beyond to ensure our happiness. There were several layers to our job and each and every workman that entered our home was kind, on time and courteous. You are going to pay a bit more with this company, but I really felt it was well worth having one company handle all our needs. We would highly recommend Kitchen Mart! Judy in Cameron Park read more

Marisa and rest of the Kitchen Mart team are awesome. Marisa helped us pick our the right counters for our bathrooms. KM made the whole process easy and we would use them again for future remodels. read more

This is the third home project my wife and I have completed through KM. From start to finish they did an excellent job. The installed new drawers and retrofitted our existing built-in cabinetry for a new UHD TV and entertainment system. The drawers are great, the wood stain matches perfectly and they added finishing touches to allow the new entertainment system to fit perfectly. It all looks as if it were designed and custom built that way originally! read more

We now have a beautiful kitchen we absolutely love thanks to KitchenMart. Every person we dealt with was highly knowledgeable and professional. There were a few hiccups, which KitchenMart resolved promptly to our complete satisfaction. Special thanks to Ray (acting project manager/demo/installer) for sharing info culled from his vast wealth of experience. Marissa was great with her design specs and patience assisting us with finalizing decisions. Andrew is gifted with fabrication and assisting customers to understand granite layout and flow. Steve is a true artisan with tile and mosaic placement and setting. The demo was quick and cleanly executed by Ray, Leo, and Tim. Granite installation was carefully and beautifully completed by Chom, Chris, and Jaicel. Travis, Josh, and Dave Pitts provided greatly appreciated detailed job finalization and fine-tuning. Project Manager, Tim, did a great job setting up the project and ensuring all steps were explained thoroughly. We will definitely consider using KitchenMart for upcoming bathroom remodels. read more

I got several estimates, read reviews, etc. I listened to my "gut" and went with Kitchen Mart. They weren't the cheapest or the most expensive but I felt comfortable. From the estimate with John to Tim the project manager and all the crew that came with them...these guys were the best. Demo was precise and clean. I kept my cabinets so I was concerned about damaging them as they were taking off six inches of concrete counters. Not a problem! Counter install was perfect, trim, perfect, sink, plumbing, tile...everything and every man on this job was spot on. I have done several renovations to include a whole house and I can say that this was the easiest, most pleasurable experience I've had. I didn't have to yell at a single guy and that says a lot for me. I've seen some not stellar reviews for Kitchen Mart and I don't get it. Im picky, can be hard to please, and detail oriented. These guys are simply the best. Did I mention that my kitchen is now Beautiful???! Cheers! read more

From the first contact to the last - Kitchen Mart knows something about customer relationships. You'll find an ever friendly face and voice when communicating at the counter, in your home, by email or over the phone. Although friendliness and customer service is their mainstay, KM also shines in the area of bringing drawings, permits and engineering all together - to make the experience seamless. They handle all these elements from start to finish. Our job did take a few weeks longer than anticipated - but given the right amount of customer involvement and a careful selection of materials, most all details were completed to our satisfaction. My wife and I decided to gut our 1948 bathroom and push into the adjacent bedroom slightly. Our new bathroom incorporates beautiful up to date materials coupled with high quality cabinets and construction. We now have a large shower with a bench, modern vanity top and sinks, updated tile flooring and best of all a "curbless" shower. (Something we recommend for any new shower.) We can now enjoy our new bathroom along with a beautiful texture of finishes and color. It was worth the dust ... They are short one star because although the final product is of high quality - it was in great part due to the customer's persistence in making sure that the construction detail was there. Sometimes the finish had to be adjusted to get it right and the dirt was definitely not attended as we were expecting. If you're willing to put in the time - to design, shop and personally engage in the overall construction experience - Kitchen Mart is an excellent choice. Additionally, the price being significantly high but not outside the norm - and considering the above attention the customer must be involved in - they lose one star. That said - I do recommend them! read more

We are very pleased with our kitchen remodel. Our kitchen turned out so nice and open, as we had hoped. The cabinets, island and installation of all our new appliances went well and has made our kitchen so modern and inviting. Although we had a few bumps along the way it was nothing that our project manager and the rest of the team couldn't fix. They always made us feel like they were willing to work with us in order to make it right. Thank you so much! We're looking forward to using our kitchen for many years to come. read more

We were looking to do a full kitchen remodel. Kitchen Mart came to take a look at the our kitchen and said that they would follow up the following week with a quote. Still no response after weeks...not that we're waiting. We decided to go with a different company. In any case, we've seen many contractors. It's not unusual for independent contractors to not respond but for a company it's unprofessional. read more

I just had work done on my kitchen---new countertop, refacing of cabinets, and installation of new cabinets. Everything went smoothly and everyone I dealt with---from the time I moseyed in and dealt with the receptionist to the installers and everyone inbetween---was professional and skilled. My one qualm is that I was told I wouldn't need to empty the cabinets that were only going to be refaced, but then when the job foreman came in, he said I would have to because the sanding would cause a lot of stuff to settle on the contents. I had to quickly remove everything at the last minute. Aside from that, I had no other surprises. The kitchen looks great! read more

We had Kitchen Mart remodel our kitchen. They installed new countertops and did a fantastic job on the backsplash. They were very reasonable on the cost and were on time each day they were scheduled. Tim did a great job installing all the appliances. I would highly recommend using Kitchen Mart. We are planning to remodel our master bathroom in the future and when we do Kitchen Mart will be doing the job since they do bathrooms too! read more

Kitchen Mart - General Contractors Near Me - Sacramento, California

My family called for a kitchen remodel visit and estimate. Read wonderful things. Original appointment was timely and friendly. The estimate followed shortly. After that communication broke down. After requesting a payment schedule., it took 3 e-mails and 8 days before I finally got a payment schedule. They have a set schedule of 5 payments and should of taken 5 to 10 minutes to e-mail me. Since they wanted in excess of 85% of the money before completion, the paying for non completed labor made me a little uncomfortable. read more

From beginning to end Kitchen Mart was great! It has been a few months now since we had the small remodel done and everything works perfectly! We have a small-ish kitchen in a 2 BR 1100 sq ft condo and we had already installed a new sink, granite counter-top and floors.By recommendation we went to Lowe's first, but neither Lowe's nor Home Depot would work with a pre-existing counter-top and it would have taken several months to get it done. After some research we spoke to KM. They came out very quickly, had some good ideas, we added our own and we placed the order. They are maybe ca 10-20% higher in price BUT they were able to reface the cabinets underneath the granite counter-top, custom make the upper cabinets, create a pull out drawer in the cabinet over the fridge (best thing ever!), redesigned pantry with pull out drawers and shelves, and added 5 additional cabinets over the window and hanging from the ceiling. Best part? They started on a Monday and were done by Friday!!! Everyone was professional and very friendly, clean-up was done every day, couldn't have been better! It was so very much worth the extra money and we are very happy customers!!! read more

Amazing work and service!!! Don't use anyone else just because of price. You pay for what you get and you will get quality with kitchen mart. Ask for Carla. read more

This company remodeled my parents kitchen a few years ago. Back at that time, I worked in construction and was very impressed at the job they did. They kept the place clean, the workers were polite and responsible, and the kitchen looks great. It also added a lot of value to my parents home. They got rid of the avocado green appliances too! We were all very happy. read more

Kitchen Mart just finished transforming my kitchen. The cabinets and countertops are truly beautiful. I am very pleased with the results. I highly recommend this company. Their employees are very skilled, polite, and friendly. They take pride in their work. They finished my remodel in 3 weeks as promised. If I remodel my bath I will hire Kitchen Mart again. read more

I did not have anything done with this company, primarily because LeAnne in the Sacramento showroom was extremely rude to me. She seemed to have a chip on her shoulder the second I walked in. She kept cutting me off before I even finished asking a question. It's the worst I have been treated in a retail setting ever. It's hardly worth the drive out there. I guess I'll move on to the next place, which is unfortunate because I really liked what they do. read more

I couldn't be more pleased with my experience with Kitchen Mart. From front office staff to template appt. to installers, everyone was friendly, professional, competent and helpful. I installed Cambria Britannica on one wall in bathroom. Tim helped with positioning design and executed my vision perfectly. I will return for countertops when ready. read more

We wasted our valuable time making an appointment with the "estimator." She came to our house and proceeded to talk over us. When it came time to take measurements she acted as though she didn't want to do any work. She wanted know if we could "afford" her company before she did an actual estimate. She said she didn't need any "practice" doing estimates. Well she needs practice in sales. If she is a representation of Kitchenmart employees, I don't want to do any business with them. Overall I felt she was rude and not interested in doing any work. read more

I am so confused after talking with Kitchen Mart today. Their website says that they do "free in home estimates for new cabinets or cabinet refacing" yet when I called today to set up an estimate I was told that we have to take one of our existing cabinet doors into their showroom (so that they can see if they have our doors in stock) and that they don't send anyone out for estimates for small jobs like replacing cabinet doors. Way to misrepresent yourself Kitchen Mart. read more

Kitchen Mart installed Corian counter tops for us several years ago. The work was competent. In fact, when it came time to do our bathroom, we contacted them for an estimate. When we had our counters installed, the plumber drilled holes in the Corian and they were not quite even, which was something we learned to live with. The work however, was good...no problems with the quality of the work. We did let the company know, however, that we were not crazy about the holes being a little off. So when the estimator came to look at our bathroom, she looked up our previous account and I don't think she was anxious to do business with us because of our letter. We had to repeatedly prod her for our estimate, and she only gave us an estimate for a slab of granite, not for the entire bathroom. Would I use them again? I don't know. You shouldn't have to prod the salesperson for an estimate. I can't criticize the quality of their work, however, except for the fact that the faucet holes were just a bit off. Everything has held up well though. Update: After having three contractors (all of them NARI by the way) not show up, we may go with Kitchen Mart again. This time, we had an estimator who seemed much better than the woman who just gave us an estimate for a slab of granite. This time, he gave us a comprehensive estimate. Will update if needed. Update: We used them again for our bathroom. If you didn't know the trouble we had with the workman (except for demo and tile, one guy does everything), you'd think the room was beautiful. But he put a hole in our wall, he insisted on putting his tools in our new bathtub and you can see silicone on our new bathtub faucet. He did fix the hole in our wall, but we have to paint it. He also was supposed to spot texture the spots he repaired, but he textured the whole bathroom. We were doing our own painting, and the supervisor, David said we could prime the bathroom after the demolition, which we did. By texturing the entire bathroom instead of just the spots he had to texture, it made it necessary for us to prime the bathroom again. On the plus side, the installer was really good centering things. After he was done, however, the new pipe under the vanity leaked. He came back and tried and tried to fix it. He couldn't. Finally, he said the pipe that was sent to us was defective. We called the company that sold us the faucet, and they sent out another pipe. We had our regular plumber install it. I'm not saying the Kitchen Mart installer was wrong, maybe the original pipe was defective. But by that time, we wanted our own plumber to install the new pipe. We just felt more confident in our own plumber. I also thought KM's tile installers were great...five stars for the tile installers. The project manager, however, never checked with us during the job. I still give the overall job three stars...and if you just walked into the bathroom, you'd think it was beautiful. If you do go with them, make sure you have a real understanding with the project manager that he WILL contact you during the job. For the money they charge, I thought we deserved some contact during the job from the project manager. Update: We are in the process of doing our other bathroom. I emailed the KM estimator who we used last time. He never replied to two emails I sent him. Either he does not want to deal with us, or for some reason he didn't get the message. I don't mind them not wanting to deal with us (we thought they were okay, but not wonderful), but I would have preferred a reply saying, "I don't think we'd be a good fit..or something." No answer is a disservice to us. On the other hand, maybe he didn't get our email, although I doubt that. In any event, unless we hear from him (it's been since before Christmas that I emailed him), I guess we won't use them this time. read more

We just had our kitchen remodeled. New glass door built in china cabinet and bar cabinet, new entertainment center cabinets near our kitchen, new sleek hood and beautiful granite with subway tile backsplash. We are thrilled. Excellent work, very professional staff and great attention to detail. Remodels are scary but this was very smooth. We ran a little over on the time schedule but we had one cabinet design change that adjusted the project plan. I would definitely recommend them to others and use them again. read more

Kitchen Mart redid our 23-year-old tile kitchen counters with Cambria quartz and we could not be more pleased. From start to finish we dealt with extremely professional and exceptionally friendly people who explained every step to us and did exactly what they said they would in timely fashion. read more