They have been super responsive, extremely knowledgeable, and prices when I've compared were very…read moregood. Used them 3 times now and they are my go-to.

Seatown is a very professional company. We needed our water heater serviced and flushed and Austin,…read moreout friendly tech, also pointed out that we may want to change our aging water shut of valve to a new lever to enhance safety- we will be getting this done with Seatown on future visit. Note- I shopped around and read a lot of reviews of several companies. That paid off as I got prompt service at a great price!

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I had an issue with a gas leak in the fireplace so I scheduled servicing the fireplace as well as…read morethe HVAC system. I was quickly scheduled and the tech arrived on time, took care of the issue.i was provided pictures of the work, and a report. I found out shortly after there is a 90 day. Warranty on the service - which is great in case I have any recurring issues. Price is a bit on the higher side but I knew that before scheduling the appointment.

Wish I could give them 10 stars! From the office to delivery to service, they ALWAYS come through…read morewith flying colors. A special shout out to Woody. Thank you.

In response to the business owner: I appreciate your…read moreresponse Sarah, that said I would like to be clear about my review. The problem was never the cost. - As laymen looking to HVAC experts, we offered to pay to diagnose the issue and that was rejected. - Neither of the two tech's that were sent out found the issue, the first didn't even attempt to. Yet I managed to find it in just a few minutes of searching. - I was told twice that if the scope of the project changed I would receive a call regarding a change in the estimate. That never happened, I called you. - When presented with an estimate that was nearly the same as the original estimate after significantly reducing the scope and labor, I was more or less attacked over the phone - including being blamed for the situation - when I was looking for a reasonable explanation and some accountability. I know you're a business and have costs and I understand sharing those expenses with you. My frustration is not about the money, it's about how the situation was handled. It is about the apparent lack of due diligence on the part of your team. The disappointment of looking to experts to help solve a problem and finding out that they didn't put in the effort to address the issue in what would have been a simple fix. And most importantly, the rudeness we received when looking for accountability. Describing the situation as unprofessional only scratches the surface.

We had a heat pump installed last year and Integrity was a good value, and the sales person was…read moreresponsive and eager to share information. We had the system serviced today by Richard. He was thorough, professional, considerate. He had suggestions for modifying his schedule so my dog could be comfortable while he worked. Highly recommend

DO NOT CALL THIS COMPANY!!! They will extort you, send you an estimate for one amount but then find…read moreother issues while installing the over priced part you agreed to, because you were left for a week without heat (after having already been out to inspect the heater once before) and the cost will double. My mother-in-law called them because her heater was making a loud noise. They came and shut off her heat and told her they'd be back in 2 days. Then at that time she got a text message telling her to shut something off, or push a button. She did and then they were under staffed and couldn't come out. After 6 days of my 80 year old mother-in-law living in a house without heat (her house was sub 50 degrees) they sent her an invoice for $360 because she apparently needed a pump and they said her heater would not turn back on without it (even though it worked prior to them turning it off). She was freezing so she just said as long as it was today. They were at her house within an hour (ironic since they were SOOO busy the first 6 days...). Then, the estimate DOUBLED while the tech was at her house as he said he found a gas leak (the house did begin to smell like gas AFTER the first tech turned off the heat). (I should say the 2nd tech was EXTREMELY understanding and helpful. He also confirmed that the gas leak was NOT reported by the 1st tech and the 1st tech was a new guy.) My mother-in-law agreed to it but called us. While we were on the phone with her the tech said that to fix all the problems he found this time (again someone had already been out there to inspect before) it would be $1500!!!!!!!!!!!! My mother-in-law started crying because she couldn't afford it but she couldn't handle being cold any longer. I called the company, the receptionist told me she wasn't able to make any decisions and would have her manager call me back. Then my husband went to talk to the technician at my MIL's house and he told us that she was delayed due to their high volume of customer's with larger (dollar amount) problems. I called the company back and asked to speak to the owner/manager. The receptionist denied my request and told me she never told me she wasn't authorized and that they have all their calls recorded. She told me they had record of calling my MIL every day to schedule the service but we have phone logs showing my MIL called them every day. She told me we were going to sign a waiver to release them from liability of the gas leak. When I said we wouldn't sign it, so she said she was pulling the techs from the job and hung up on me. When I called back, she again told me they were leaving the job (my husband who was with the technicians confirmed that they had tried to recall the techs from the job and my son had been recording EVERYTHING from their interactions with the techs) and refused to get me in touch with the manager or owner. I said I have read numerous reviews who said the owner was a man of integrity and I had seen negative reviews retracted after speaking with him. She again told me she was pulling the techs and tried to hang up on me. I told her I didn't want that and maybe if I could speak to someone who was authorized to discuss these matters with me (and not lie to me about what was or was not said on recorded phone calls as I am 100% SURE they will justify MY side of the story and not hers) maybe we would sign it but not without discussing these very unethical practices with someone who did have authority, and the person who would actually be impacted by our response to this distress (not someone being a complete brat and who didn't comprehend the severity of the situation). I was put on hold for about 15 minutes but then told she would call me back. I haven't heard anything from the company since. I believe this occurred intentionally to extort my mother-in-law. I also think the initial tech was responsible for the gas leak (whether intentionally or accidentally I can't say). Because they were not clear about what was needed, and they kept delaying her, she didn't have time to get a 2nd opinion or compare prices. We will be taking this up with the BBB (https://www.bbb.org/file-a-complaint) and the Attorney General as the Department of Justice has a form specifically for Elder Abuse and Elder Financial Exploitation Statutes (https://www.justice.gov/elderjustice/prosecutors/statutes). This is completely immoral, unethical and NOT an action of integrity. I will also be getting someone out to my MIL's to take a look at the gas leak and give us their opinion on how the gas leak came to be.

When Brent owned this business I would rate PMG 5 stars. Also I would give 5 stars for the people…read moreworking for this company to this day as they all couldn't be nicer. However the last service was a bit off. The main service tech brought an apprentice. I get that but when the newbie was told to open up the panel to my furnace he yanked and pulled and I thought he was going to damage it. Finally his supervisor on site stepped in and easily unlatched the front panel for service. Scary to watch but happy I did. And, after this service there was an issue so had to pay another charge for someone else to come out to fix something. I was told something wasn't done correctly during that recent service. I got charged a diagnostic fee plus the service call to fix the issue. Brent stood by his service, charges for service were very reasonable and most important, never needed him to come back to fix something he did as his work was always amazing.

We needed to replace our old hot water heater. The crew managed to replace the old narrow hot water…read moreheater next to the furnace with the newer wider model, since the narrow size is no longer made. They also had to move a small propane line. They did a wonderful job needing to juggle everything into a very small space.

I've been a customer of Evergreen since 2015 and have had consistently good experiences with their…read morestaff and service. Victoria has always been super helpful and kind when it comes to scheduling maintenance and service visits. Technicians have been capable and upfront. I've also had great experiences with Brandon the manager when I had issues to address. I find him to be trustworthy and straightforward.

My landlord contracted Evergreen to work on our HVAC. He provided them with his name, but attached…read moreto my phone number so that they could contact me about access to the property. I know this because I received messages from Evergreen addressed to my landlord. Shortly after the service, I started getting incessant AI generated spam texts selling various home renovation services. These were at my number, but addressed to my landlord. The only place where these data were attached was at Evergreen. Therefore, I'm fairly certain that Evergreen either is operating a marketing service for third parties or is just selling customer information to such a service. Trying to contact Evergreen led to more dead-end conversations with AI chat bots. If you want to contract with this company (please don't), use a burner phone!

A few years back, I had Washington Energy Services install a heat pump in my house and it was a…read morewholly positive experience, so when I decided to have a mini split installed in my ADU, I had them give me a bid. The bid was shockingly high, and I had concerns about what the rep was suggesting: he suggested locating the condenser in the alley and the register, inside, near the floor. He was also keen to sell me a three-year service agreement for the heat pump. I contacted Greener Cleaner and the owner, Robert, came out and gave me a considerably lower estimate for the installation of the mini split, and offered to service the heat pump free of charge if I decided to go with his company. Robert told me that he'd once installed a condenser in an alley and it had been vandalized, costing the customer many thousands of dollars. (The photo he showed me of the cannibalized condenser was worth a thousand words.) He advised locating the condenser inside my fenced yard. He also suggested that the register be placed higher up on the wall as this would most effectively heat/cool the ADU. Greener Cleaner came a week later and completed the job in one day, both the installation of the mini split and the service of the heat pump. The three gentlemen who did the work were exceedingly competent, polite, and left everything clean. Robert called me directly midday and at the end of the day to see if I had any questions and if I was satisfied with the work. I appreciated the communication! I suspect that Washington Energy services had just grown too big and doesn't feel the need to be competitive. I'm glad I went with Greener Cleaner!

I contacted this business through this app, along with other businesses. The original quote I got…read morewas $289. After I rejected that amount, it was all of a sudden only $149 on special from the owner, Robert. I thought that was strange, but I told him that that needed to be the amount when they got here too, and he assured me it would be. I made the appointment for the day after Super Bowl and they were to arrive between 9:00 and 10:00 AM, texting me before they arrived. I finally got a text around 9:20 AM telling me that the technician was sick and we could schedule for any other day that week. Sounded suspiciously like a hangover to me, but whatever. When they finally got here and removed the filters, I was advised it was now going to be $50 more. I had explained that I had a small house fire inside, but we had cleaned all of the filters and now they are stained. I even asked Jeffrey if I didn't want to pay the extra money, was he gonna just put everything back together and go away? I could see by his expression that was not going to happen so there was nothing I could do. I'm an elderly woman and I already told them since it was only $149, I wouldn't even ask for a senior discount but now they raised the price so I was very disappointed. As they were working, and I came back out into my garage, I caught Jeffrey talking on the phone about my water heater and putting a sticker on it. I told him stickers were OK, but I didn't know it was that big... not only did he put a giant sticker on something he wasn't working on, but he threw the backing on the floor of my garage! When they left, I looked at the unit, and all of the lights were flashing red. At first he had said that the filters would have to dry and then plug in the face plate later, but he plugged it in immediately and it didn't look happy. I texted the workmen and got no response. Finally, the owner responded and told me to hit the reset button. There was still one light flashing bright red after I reset. I had to have my husband work on it when he got home to get the red light to go away. It was very stressful for me overall, but I guess the job did get done... time will tell. It doesn't look like they cleaned anything on my outside unit either. I hope they do better with other people. It could have been just a bad set of circumstances but being "sick" on a Monday after the Super Bowl seems weird knowing that it could be done any other day of the week so the person couldn't have been too sick.

Washington Energy Services is an excellent company that figured out the problem with the furnace…read more James is an excellent tech. So grateful for getting the furnace repaired. Choose this company you won't be sorry.

This is an edited review…read more Today, 9/30, Micah from WES came out today and replaced the Gas Control Thermostat on our hot water tank. He took time to explain to me what had happened on their end and explained, in detail, what he was going to do and in less than 2 hours, we had hot water. Luckily for us the part was under warranty, and any service call fee and labor was waived. Micah and WES wanted to make us right, and I appreciate that. It's this kind of service that makes people go back. It won't be forgotten. I hope someone in management at WES reads this. Micah is top notch.