I haven't been into a Kohls for a number of years until wandering in here the other day. Newly postpartum, I needed some new jeans with a little extra stretch than the ones I used to wear. I wandered in, and tried on about 6 pairs before I found some I liked. The fitting room experience was easy, but they weren't well monitored as they were full of clothing others had left behind. Apart from that, the store seemed organized fairly well. I also did a return a few days later, which went quick and smooth. As I checked out, the staff member at the register scanned a coupon for me, discounting over $20 off my jeans that I didn't anticipate. That was a nice surprise! They had remodeled since my last visit here (like I said, many years ago) and it felt like a TJ Maxx or Marshall's experience. Random junk to buy in the checkout line, they call your number to a register up front when available.... Anyway. It was an overall nice and easy experience, and I happily found what I needed. read more

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I had placed an order online the night before but in the morning I was already in the area and asked them if my order was already ready but was told NO wait for the email I did not have time to wait for an email so I went and got the items myself Then when I pay for it I received an email that the items are ready so I told them please cancel the pick up order. I called to make sure it was canceled and was told they will refund me in 7 business days More than 7 days pass so I check my bill I was still charged for it and no refund so I pretty much paid double I call again and am told they will send a refund wait 7 business days and if then they don't refund it I should fraud claim it So don't ever order pick up unless you are willing to wait for the email because you will for sure waste your time and more money if you go early without an email I should have just picked up the so called items and returned it myself instead of asking any employees for help because they were no help at all read more

Racist... LP (loss prevention) follows me everywhere and it's obvious. I can never get help when I ask. I don't feel comfortable going in this store so I shop at other retailers and spend my money with who welcomes me. Kohl's is no longer on my list of retailers to patronize. read more

Only set foot in this store again because they were the ONLY place with a certain pair of shoes my daughter wants for Xmas. I see that nothing has changed. Now who ever bright idea it was to place paid for online orders out in the open for anyone to grab is just a genius!!!! Went to pickup the shoes after getting the email that they arrived and what slot number they were in only to arrive to a shirt in that slot. According to customer service my shoes were "stolen"...no apology NOTHING! Great system ya got setup Kohls! Catering to criminals even more! read more

The store is quiet. It is clean inside. There is a Sephora inside the store. An average selection of clothings. They have Vera Wang brand and her clothing line is chic and somewhat affordable. We love the fact that there is an Amazon return center within the store. You get a coupon to use at Kohls's for each Amazon items you return to this store. It can either be $5 off certain purchases, or 20% off certain purchases. Not a bad deal. read more

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Lady tried to accuse me of swapping the tags on a bra when it rang up wrong, she read the tag number wrong and said it was a 0 when it was an 8 and then tried to say it wasn't the same bra when it was if they actually looked at it. I went home and checked both of the tags and the number matched it so did the brand. Please look at the products better next time instead of assuming we're lying. So glad my mother was there because I honestly wouldn't have said anything. The manager didn't even bother to look at it she just took the word of the employee. Don't come here, they will accuse you of trying to steal. Check the photos, but you know, it's not the same one apparently. read more

Kohl's - Department Stores Near Me - MANTECA, California

Love shopping here it's not over crowded plenty of space to maneuver a stroller with a young child, plus Sephora is there it's a win win!!! You can also do your Amazon return! They have great discounts and cash back deals! The costumer service is amazing everyone seems pleasantly happy or ready to help you with any questions. read more

Came here during the sales for my daughter but was not too impressed. I used to love kohl's but stopped shopping here when I no longer lived by one so I excited to be close to a store again! But they didn't seem to carry too many options here, granted I went during the sale time. I feel as though we found more online than in the store itself. Employees were ok not rude but not exceptionally friendly either. The store seems to be well organized and clean. Plenty of parking also. read more

My wife actually came here to interview for a position. Manager was very rude. His name is MIKE. Called her for an interview just for her to arrive & immediately get denied due to unavailability for Mondays & Wednesdays. MIKE was rudely walking away mid conversation with her. Is this how you treat all your applicants. Is this how you treat your employees? Customers? Pathetic. MIKE stated that they are fully staffed but can hire 1-2 more. If you're fully staffed then why do you need coverage for Mondays & Wednesdays? Lol where's your full staff? Y'all really think 1 or 2 more bodies can prevent another burglary like the recent? Is your loss prevention fully staffed? Doesn't seem like it. Kohls corporate if you see this give MIKE a visit & reevaluate his ability to communicate properly & effectively. read more

I've worked for this company for almost 10 years. Had to leave due to being pregnant and being an up coming stay at home Mum at the time. My family and I moved to Manteca. To our surprise there a Kohl's location. Honestly this is the best Kohl's location ever. Speaking from being a former employee. I can tell right away there's differences here. Then my former old store and other locations in the Bay Area. I don't understand some of the low ratings here. The store is well kept. It's not unorganized. It's clean and recovered every time I shop here. Including the cosmetics department. WOW it's pretty clean. The tester eyeshadow palettes aren't damaged like my former store. I do get greeted from time to time from other associates and I try to engage with them as much as possible. Sometimes I have to stop myself and say "Hey I don't work with this company anymore, I need to relax and focus all my energy on being a stay at home Mum". Because sometimes when it comes down to the clearance sections I feel like merchandising it by sizing and condensing it. There will be room for more clearance or new merchandise when truck day comes around. Anyways I hope people will understand. I have seen the worse in other locations. This location is really decent. The employees take pride in their work. read more

I love it how amazon is in partnership with kohl's for returns I love how it's convenient and fast. I feel safe and secure with the pandemic going on. I like to come here to shop for my sons shirts and socks and occasionally some cookware. I have no complaints parking is ample and it's nice to have someone directing and greeting you as you walk in. So far so good there's always room for improvements and mistakes so I gave you a 4 star for now. read more

This Kohl's is dead because the white cashier old lady at Jewelry is dead rude and wants anyone who asks her a question to just die lmao well 3x I asked her for a price scanner and 2 x she mumbled 3rd x she scolded her co worker to scan it for me, I was informing her none of the price scanners work but because she was so rude I decided I didn't need kohls for anything so I left everything on the counter... "kohl's" hire people that can work and not feel like they own the store because they've worked too long, it's always good to hire people that are good for your business not chase them away!!! Oh and the 2 workers fighting in the middle of the isle in front of everyone asking each other if they want to box on the spot!!!!! Ghetto at its finest! LOL LOL LOL read more

Your typical Kohl's store.... extremely high prices that they put on "sale" to make you feel like you're getting a good deal when their "sale" price should be the actual cost in the first place. For example, I found some Puppy Dog Pals pj's for my 2 year old. Sale was buy one at full price get second pair 1/2 off.... sounds great right? Well the full price pjs were $38.00!!! Who would pay that much for a set of pjs that their little one will outgrow in probably just a few short months! I could go to Target and get a 4 piece set of pjs for $14.99. May not be Puppy Dog Pals but it saves me a heck of a lot of money! In the end we found some back to school shirts that were a good deal (2 for $20) but that was about it. Everything else was way over priced and not really on "sale". It reminded me why I stopped shopping at Kohl's in the first place. Ps: the store was fairly clean and organized even with the craziness of back to school shopping! So for that I added a star. read more

Two sets of doors give the announcements more meaning. I've been shopping at a much smaller Kohl's location. They only had one set of doors, so asking for help at the Men's or Women's checkouts didn't make sense since there were no separate areas. This store looked complete from the Men's side of the store, which includes shoes and kitchen things. Thankfully, it was well-organized and things did not look as though they were thrown into the air, landing where they may. I won't say that there weren't small problems but it seems a good store and since I didn't actually have a purchase, and didn't talk to anyone there, I can't say how friendly anyone was. It's interesting that they pretty much discount their discounts, if you have their card. You'd think that you'd get a discount for using cash, but they want you to charge. I can't imagine what the actual cost is on those plush Apt. 9 towels, but when they're on sale and you have a 30% off coupon, I'm sure they still make money. read more

Wasn't busy at all. Came in looking for a particular item.. was told they didn't have the brand I was looking for... by two different people who def didn't care. The second woman was super rude. I walked around and found them on display and on major sale in the isle... like giant display.. I walked in from the other side so I didn't see it. Wow. No wonder it is dead in here. No one wants to shop here. I literally get better customer service at Walmart. I realize now, that the same woman that others have complained about with the faded green hair was the rude one covering the floor while the manager was in the office. The managers (Michael) had a response of...ok, cool...um sorry. No big deal. Lots of places to pick from to shop. read more

Very disappointed with Kohl's at Manteca... got to the line to pay some items, both cashiers that were there were acting super busy and stepped out of their register to put things out of the away, which is fine, I understand!! Except that all of the sudden one of them left completely the registers area), didn't even ven bother to say anything to us, such : please hold we will help you in a bit" instead completely ignored us ... more costumers started coming to the line and we kept Waiting trying to stay patient ... other employees will look around but also didn't Help .... finally the other cashier that was busy putting things away decided to come back and didn't look to Happy that she had to help us. I'm not sure if it was because We are Hispanics or what was the problem. I have worked retail before and costumer should not wait more than five minutes... we were waiting like 10-15 minutes.... it was so weird and awkward.... I'm not coming to Kohls in manteca and I hope they close it down ... read more

I really enjoyed my shopping experience at Kohls in Manteca yesterday. Store was clean, even though things are being rearranged. Lynda who was at the check out, was wonderful. Nice big smile, made me feel very welcome. She was so nice, friendly, went the e Xtra step to make sure I received the correct discount. I am a new kohls customer, so having her help me I hope to see her again,and have her check me out again. Lynda, needs a high five and she needs an acknowledge ment for her great job done. Please reach out to her and tell her how happy I am. My name is Evelyn. I will be shopping soon again and will ask Lynda if she received acknowledgement from corp.office. PLS DONT FORGET. read more

Christina & Criselda are the best! They were both super friendly & helpful! I exchanged something & the manager Christina was kind enough to honor the discount coupons I have from the previous transactions. Thank you ladies & God bless you both! read more

if I could give negative stars I would. The store manager is rude and inconsiderate of everything. The business should definitely find someone else to take his position. read more

So tired of stores using covid as an excuse to give crappy service!!! Kohls blows!!! read more

The entire store is disinfected and the shopping carts & counter is disinfected after each use. Shop here it is safe, wear your mask! For faster service ship only and pick up. read more

Don't bother going into this store. The customer service is horrible and the manager is f***ing useless. My time and gas were wasted. One item was canceled and for the other item, they picked the wrong item. There was no one to help find the item I needed. read more

Has a paper on the door that requires everyone to wear a mask, but no one is enforcing it. Saw a good handful of people go in without mask.

I've really tried to like this place. In fact I've visited this place probably six plus times. But with the ridiculous prices it's been a total waste of time. I did buy once but returned the item because Walmart had a much better product for less money from the same manufacturer. I'm guessing this is just another business that is a front for organized crime to launder money. With prices in the stupid range and so so selection this business will eventually go bankrupt. I look forward to not going to the bankruptcy sale because it's obvious the prices will still be above other retailers. By the way these idiots refuse to even sell their products at the prices that they post online. So you know some BF is running the company at this time and chapter 11 or 7 is in their future. By the way their prices are as high as Macy's except Macy's will negotiate price. read more

Went to Kohl's for men's cologne on Christmas Eve morning. Could not find one person on the floor to ask directions to the display. Finally found the displays and made a selection, then found the checkout lines with 24 people waiting, 6 available check-stands and only 3 open. Been in line for 15 minutes, halfway there. Very poor customer service! read more

Kohl's just scammed $20. off me. I made a purchase on line of shoes and a jacket. I never read I was given a $20. Kohl's cash NEVER noticed on my on line purchase. They charged me 108. plus cents, I went to kohl's store today to return items and they rip me off by deducting $20. They only refunded me $89.00. That's b/s about Kohl's cash! They rip you off left and right! Kohl's is nothing but thieves! I'm NEVER shopping at Kohl's! Awful experience and now during the holiday season! read more

My goodness where do I start... I first will say you would think with where we are at this day in life that retailers would be doing their very best to make sure they're delivering excellent customer service to every single customer regardless of the color of their skin. I want to the place ready to spend money only to have what seemed like their entire staff follow around the store as if I was going to stick every pair of jeans, every blouse, every pair of shoes, every shirt fixture, etc. In my little Coach purse. I purchase a pair of Levi's took them home to try them on only the realize the fit look completely off. I turned right back around 30 minutes later to go exchange them for another pair of Levi's. My original purchase was made with my debit card. At the customer service counter I told the cashier I wanted to do an even exchange. He tells me there was a $2 difference and we were not able to do an even exchange. Therefore he tells me the only other option is to get a store credit, and use that credit to repurchase the other pair. I said that would be fine but I will be left with $2 store credit that I probably wouldn't use later down the line....Sorry Kohl's but I need all my money. This cashier was so adamant that a store credit was my only option being that I paid with my debit card... I in turn asked him was he able to return give me back my cash and you did that same cash to repurchase the jeans I wanted. After he realized that I was fully aware of their policy, he says to me oh yes we can return it as cash. Yes of course I called him out on it and his lame-ass excuse was oh we never offer cash back unless the customer asked for it... I asked him why didn't he give me the option at the same time he was pushing their store credit? Clearly he didn't have an answer... at that moment he realized that I realize what was taking place. A bit of advice to Kohl's... be sure that you're treating each and every customer equal, fair and giving each and every customer the exact same service. Stop your profiling and assumptions... and no you have lost a customer... one who would gladly drive over the hill to JCPenney's... and spend my money by all the Levi's needed. read more

This was a clean store and the employees were very friendly & helpful. The shopping center was very busy but the store itself was neat & clean. read more

I had low expectations for Kohl's in a somewhat remote location, but I was surprised. There was a good selection of clothes, including the Simply Vera line. The store was clean, uncrowded and service was efficient. I almost forgot I was in Manteca and felt like I was back at my local Kohl's in Santa Clara. Also, this is near Costco, Old Navy and some quick food stops. Happy shopping.... read more

I don't understand why this store has a so so rating. I shop it about 10-15 times a year and it's always clean. I get asked if I need help. I always find what I'm looking for. There isn't a Kohls where I live but I'm 20-30 minutes in a number of directions to various stores. This one is the best in my opinion. read more

If you go to this Kohl's in Manteca during the week you will find one checkout open at each end. I waited for 15 minutes to be checked out while the manager walked around the store doing nothing but checking out the racks that didn't need his attention. I asked him to open another check out and he said, she'll be with you shortly. I said I've been waiting for 15 minutes and he just walked away. And these stores wonder why people would rather go online than deal with their crappy customer service. No one wants to stand in line because they're too cheap to staff their checkout stand. read more

Kohls is a great department store with lots of varieties to choose from and often has great discounts/cash back deals. Their return policy is decent as well. read more

Great selection, organized and clean. Staff is very helpful. On a shopping trip a couple of days before Christmas I was in the store and had forgotten my Kohls card as well as my loyal shopper coupon. Not only did the cashier look up my card he asked how much my coupon was for and proceeded to take the 20% off of my order all with a smile and pleasant attitude. Today I retuned with my son to look for shoes. A clerk over heard us looking for a certain color and size, she checked her inventory and proceeded to search the shelves helping us find the style and color he was looking for. As mentioned in the other review, this store is Inma center with Costco and a number of other stores. Kohls has the best customer service by far! read more

I love Kohl's !!! I got to go on Black Friday and I couldn't have been happier with the amount I spent. I bought almost 800.00 dollars in clothes and paid 240.00 dollars. The have great deals and I like the selection of clothing and other items for the family. Since I was visiting from Hawaii, I had to make sure I got my fill of Kohl's since we don't have one. BTW, when are you opening in Honolulu? Will be back to this location, hopefully next black Friday.... thanks Kohl's for filling up my closet! read more

Khols Corporate may not care about the attitude the workers from their jewelry department followed in the Manteca, CA store. The customer service in this store has a careless attitude toward the customer. I lived this experience this morning in person and close to Christmas. Kohl's may not need the customer this season as we are being treated so, poorly. read more

I am so tired of this store being so messy. I have been there on five occasions and each time the lingerie department is so disorganized it is un-shoppable. I went over to JCPENNY , and found everything I needed same prices. Kohls needs to hire more than two people to work the floor and registers. read more

TERRIBLE, TERRIBLE Customer Service, I was at the Kohl's store in Manteca on May, 11, 2018 and purchased a watch for $215.00 in the jewelry department. The female assistant behind the counter that supposedly helped me knew nothing about the merchandise she was selling. I picked out a watch and asked her if it was waterproof, she was hesitant then replied "no" really none of our watches are waterproof. Looked on back of watch at home, yes it is waterproof. After waiting for her to take out links for it to fit she gave it to me and I left in a hurry being I was trying to beat traffic on my 2 hour trip back home. Got home opened box to find she had not set the time nor date, but most importantly, THE WATCH DOES NOT WORK AT ALL! Have to return to store to replace which I probably won't have a chance to do till June. read more

So I went to Kohls in Manteca today bcuz I had a 5 dollar Kohls cash. I got some socks. Bitch at the checkout rushed me through I told her I have a 5 dollar Kohls cash. She said you didn't tell me. I told her you rushed me through. Her name tag was backwards or I would blast her. So she had to call a manager Sara who was equally as rude but ignorant on top of that. She said so 3.79 will be credited back to my Kohls card. I said it was 5 dollars Kohls cash not 3.79. She said it's the system what it does. I don't know. Wow. Customer service has gone to shit. But I did shut her line down. That made me smile. Neither one said thank you or I'm sorry. read more

Been waiting in line to pay for 15 minutes. Cashier having a along conversation with the customer. I want to pay and go.

What is up with the lady (i think she was a supervisor) today yelling at the employees in front of customers?? She made things so uneasy for my mom and I. We were trying to shop and have a relaxing afternoon but instead all we heard was her chewing out the employees. That needs to be done in a private area.. In addition the shoe department was not very organized. read more