I am the new #1 fan of this O'Reilly Auto Parts location!…read more Talk about 5-star Yelp service... That is what I received today in my time of need. Fast, courteous and efficient people work in this store. And a great big thank you to Chris for proving again and again how many kind people are out there in this world. My battery in my car fob was on the verge of dying. I had no idea how much time I had left when my car alerted me it was low. I panicked. Far from home. Getting dark. Scared. I yelped auto shops and saw I was literally a mile from this company. My concern at this point was to get help. I did not care how many good Yelp reviews they had... just get there. When I walked in every counter was occupied by paying customers. I caught the eye of a person not dressed in uniform behind the counter. I think he saw the panic on my face and immediately asked if he could help. I explained my situation and he was on it from that moment on. He opened my fob and literally in seconds had a replacement battery inserted and put it back together again. And if that was not enough he pointed the fob at my car through the store window to ensure it worked. I will bet I was in and out in 10 minutes. Unbelievable! I am sooo grateful, Chris, for your help. And as it turns out... they have many great Yelp reviews. I am not surprised! Please know you will be taken care of here no matter what your auto needs may be. The store looked immaculately clean and organized. And with so much inventory. This store is a gift to the community. I did take a minute to snap a couple of photos!;)

Honestly, we are lucky to still have places like this around where you can get courtesy diagnostic…read morechecks of your car that can save you tons of money if you need some kind of work done. They are courteous, helpful and definitely customer service oriented.

Do not recommend this company, employees are unprofessional.. Was put on hold for over half an hour…read morewhile trying to place an order over the phone. Not to mention I received my package few weeks later than the original receive date. The product's material is cheap and definitely not worth it!

Product works great and customer service is awesome! Installed in my 1971 c10 Chevy truck and it…read moreworks amazing! I look forward to buying more systems from them and installing them in all my classics!! Adam from digital dawg was very knowledgeable and helpful! Thanks again buddy!

The only thing better than the parts Napa provides is its customer service. The level of customer…read moreservice from everyone at this location has been excellent, but most recently, I had the pleasure of working with Lisa. She was very knowledgeable and a pleasure to work with, and that's the reason I'm leaving this review. Thank you, Lisa, and everyone else at Napa.

Great customer service with the parts that you need. Wonderful and helpful staff willing to work…read morewith you to get the parts you need to complete the job.

I'm sure it must suck to be a Walmart oil change tech. I mean, you couldn't even qualify for Jiffy…read moreLube? But jeez dude, don't take your misery out on the customers! Never saw such attitude. There's no signs, and the procedure for checking in has been different every time I've come here. But the dude was pissed that I pulled up to the open bay (as I was told to do last visit) to ASK, and he about went out of his mind! Maybe invest in a sign if check in protocol is that important to your mental health.

I brought my car in for an oil change and to have one of the TPMS sensors replaced. When I came to…read morepick it up four and a half hours later, after they said the work was complete, I found out that the oil was changed but the only thing about the TPMS, they said, is that one of my sensors is out, which I already knew. When I asked why the work was done, the lady behind the counter said, "I don't know, I just started my shift." She gave me a lot of attitude and finally went and talked to the mechanic. They both couldn't figure out why the work wasn't done and told me to come back the next day. When I asked why they didn't bother to call me and let me know that they found a defective TPMS sensor, I was told their employees are not trained to make those types of phone calls. This is incompetence on a whole other level.

Gerald helped me change my battery and did such a wonderful job: cleaned off the corrosion and was…read moreso friendly. I REALLY appreciate what you guys and gals do here. I truly could not be more appreciative. Thank you so much! Toyota would have maybe charged the same(maybe more) but taken at least 3 hours. It was $230 here for the gold 3 year warranty battery here and took less than an hour.

Azrael is a total rockstar! We showed up late at night with a dead battery and she jumped right in…read morewith tools, knowledge, and kindness. Even when the guy behind us went full "grumpy car man," she stayed cool as ever (give this woman superhero status ‍). Naomi wrapped it up with smooth checkout teamwork. Thanks ladies, you turned a car crisis into a win!

My goto auto store. Very knowledgeable, always helpful, and have a very broad selection.read more

The staff here is outstanding! They make every effort to make sure your taken care of . I bought a…read morewiper arm for my back window. They had to order it. Jacob not only helped me remove the old one, but also install the new one. I came back the next day and they installed the wiper blade as well. Great service is a constant habit with these guys. I highly recommend their store!

I don't think I've ever had an oil change done as fast as the one I've gotten here!…read moreI came on a Saturday morning fully expecting I would be there for at least an hour but I was in and out in about 15 minutes! They did a multi point inspection and brought my engine filter and cabin filter out of the car to show me. The service I received was the same care and quality as what I get at a dealership. I've very impressed and will be coming back in 5k miles when I'm due again.

Went in for an oil change I was in and out in less than 10 minutes. I went in early before 9am. I…read morewas warmly greeted and the customer service was excellent. Synthetic oil changed cost me $114 with taxes but online they have a $33 off coupon. With inflation and costs going up the coupon definitely helped and made it worth it. They upsold me on a new air filter that was extremely dirty! During the inspection they didn't find anything wrong and topped off my fluids. I would recommend this place.

So disappointed I call them at 10 am and the lady that answer sound friendly took all my info and…read moreeven my credit card number to assure the appointment so she told me our driver will be there between 11:00am and 1:00pm so at 12:45 I call them back to just check if the driver still coming and she told me that the guy was on his way to my place so now its 2:00pm no phone calls or any kind or apology for not showing up. I just call them back and not answer they close LOL :) what a way to do business keep it up guys!!!!!