I love Krispy Kreme in general! Their donuts are simply the best! This is the reason these are the only donuts I eat period. The glazed donut and the raspberry filled are my favorite ones! You are lucky if you get the "hot now" sign on. You can get fresh, delicious hot donuts! read more

Santana MADE MY DAY! Thank you so much! Krispy Kreme Kreme filled doughnuts have my heart I also really appreciate what they are doing for online orders. Not having to wait in a long drive-thru line makes it worth it! read more

My donut loving heart hurts. We came in for their special pumpkin spice cheesecake deliciousness only to find out they're out. Then the girl tells us they're not making anymore either since the special ends in a few days. My disappointed ass is now going to duck donuts which is better anyways. read more

Went to Krispy Kreme with a few friends + typically get original glazed donuts, but decided to try the milkshakes. Ordered the Oreo Milkshake which came with a mini donut on top as well. When taking milkshakes into consideration, you can never go wrong. As I enjoyed the shake, I certainly wasn't impressed. Bottom tier of milkshakes that i have tried. read more

Almost went to a three star but the guy at the window saved the day. Rolled up about a hour prior to closing and outside lights had been turned off, they were cleaning and closing early. 4 cars at drive through. Took some time to get through the 4 ten to us. I just ordered a black coffee. The guy at the window confirmed my order just before handing me the coffee. He had added creamer. He could have just handed it out he window and I could have been mad about getting the wrong drink but he corrected the order before giving it to me. We need more of him at these places. So many people don't care about the businesses that employ them. This guy give you hope. May have been the manager running the window too so he should care. Anyway long day on the road. Good experience. Coffee is ok. Nothing noteworthy. read more

Super friendly environments and great customer service! I was served by Hannah and she was super positive and respectful! Will definitely be coming back. read more

Great. Clean and nice. Their phone is kind of messed up. When you call you cannot understand them. Got the new Hershey Gold Donut today. read more

Krispy Kreme - Donuts Near Me - Gastonia, North Carolina

The coffee at this location is horrible? How can KK have bad coffee? It tastes burnt. I went through drive though and ordered an Americano. It was horrible. I went inside to get another one, and after chatting with them, just decided it was probably better to just get a regular coffee. It was horrible too. The place was dirty, behind the counter there were donuts and sugar on the floor, and on my side of the counter, the floor was incredibly sticky...all the way from the counter to the door. Didn't look like a lot of pride goes into working at this location. Thankfully for me, I don't live in this area, so it was a one time stop. read more

Krispy kreme is delicious! We rarely eat it because its not great for you, but its always delicious! Well I'm writing this as I sit in line at the drive through. It is Sunday evening. We have been in line for over 20 minutes now and haven't reached the window. The inside is packed. There were probably 8 cars in line when I got in line. I had no idea I'd be waiting this long. I'm committed now, but I probably won't be back to this location. Poorly managed. read more

So, I had read a review from a year ago that said this KK store was slow. 20 minutes in the drive though, etc. But, we were in town and thought we'd try it. SAME SITUATION. Staff too small and not quite fast enough on their feet either. But the biggest problem was after you wait and wait, they were out of almost everything including milk! Donut selection was maybe 5%! C'mon management! See photos. read more

Krispy Kreme - No milk. - Donuts Near Me - Gastonia, North Carolina

See all

Went in for 3 kinds of donuts for a party and were out of all three this was at 10 am. Next time I will call ahead and order. They are good when in stock read more

I love me so Krispy Kream donuts! Staff is friendly and I have never had any big issues with this location. Every now and then it is packed especially when the hot light is. On a few occasions they have been out of a certain flavor or flavors of donuts. I have a few favorites so I just pick another flavor if they are out. You can never go wrong with a hot glazed donut. Yum! read more

So it's true what most of the other reviews have said. This Krispy Kreme doughnuts is an absolute joke. I went in today to use my fundraising card I had purchased that allows me to get one dozen free donuts with the purchase of a dozen. How about they are out of pretty much all of the donuts? How can you be a donut store and be out of donuts? In addition the line was literally out the door and they had only 3 people working at the counter. Ridiculous. It's a shame there aren't any other locations around. read more

I have been sitting in the drive thru for 20 minutes, and still I sit...waiting... The hot sign is on. It's the reason I drove here. My 9 year old son is in the back seat, and actually suggested that we just leave. I hope these doughnuts taste amazing, because I have never had to wait so long for anything. Update: They were really good, as expected, but weren't even hot by the time we got to the window. read more

07/29/17@6:22 Usually don't write but I hope corporate sees this. I'm actually slightly deaf from working in construction and constantly being loud objects. I was just made fun of for asking the server to repeat something, the cashier just stood there and laughed at me too. I'll stick to Dunkin' Donuts in this area now. read more

Everyone in my family is team KK. When we go to Gastonia we always stop by and grab a dozen and a few singles. I haven't really seen this location dirty ever from the looks. The drive through always has a line and it seems to always have a line on the inside. The doughnuts are good but the service is slow. I do love the KK reward program- helps me out since we don't get to Gastonia always so it's nice to know you earn points in different ways than just buying food/drinks. Overall I'd give this KK a 5/10 ~ food is good, service is meehhhhh. read more

Every Saturday night I go through the drive thru which is always too long and slow. Tonight I repeated my order twice and when I got to the window they had it all wrong. I ordered as always 4 original glaze and 2 cheesecake. They gave me 2 original and 1 cheesecake and when I told the lady what my order was she charged my card again and gave me the 2 original and not the cheesecake! When I have gone inside it is even more crowded and service is slow. People order dozens of original glaze and back up waiting for their order while I have watched employees take their time filling the boxes! For the eclipse donuts several weeks ago people had to go through the line twice to get their order! I got the usual original glaze and my husband said they were cold! Also there is a guy that sits outside each Saturday watching a laptop device and obviously he has physical difficulties. Does he ride the bike that's against the tree? What is his story and what is he watching while slouched in his chair? I am sympathetic and yet disturbed watching him from my car each week. read more

Krispy Kreme - Outside the Krispy Kreme. - Donuts Near Me - Gastonia, North Carolina

I love the doughnuts,but I visited Gastonia at 5:30 pm today,this is the nastiest restaurant I've ever been in,and wasn't busy,the floor was filthy,They need new management,It should have never gotten that dirty,pick up a rag and a mop when you are not busy. read more

Waited in line for 30 minutes for lemon donuts and then they had been in cooler even though they were good I've never known doughnuts to be chilled disappointing. Gastonia read more

We visited the Krispy Kreme and as always they are delicious and the consistency was as usual nice. We did get several filled doughnuts that you were unable to tell they were filled until the end of the doughnut. The store looked wrecked but we did visit not long after the "hot light" was on. The staff seemed frazzled however still nice especially the manager, when she noticed the line she jumped right in and helped. I have always thought the manager was great. We are regulars at this location since it is the closet to us. I did not try the new flavors the mint or salted caramel. Just not what I think about when I think of doughnuts. We bought 1 DZ. assorted and 1 DZ. original... (favorite as always). read more

We've been 4 times now and have only successfully purchased donuts twice (mid weekday, not hot). The line is constantly long (we're talking 20-30 people long) as is the drive through. I've never been to a Krispy Kreme that is either in such high demand or so poorly managed that they can't meet their demand. I love Krispy Kreme but we stay far, far away from this location. read more

NOT OPEN 24 hrs as says on google. Just left Marriott at midnight to drive over for coffee and donors and staff let me go to the door twice and circle twice before seeing them go outside I guess to wait on their rides. Said they were closed. read more

I normally love Krispy Kreme which I drive over 40 min to my local location. I was extremely disappointed in the service and doughnuts that I ordered. I ordered a dozen of hot glazed doughnuts and two bottles of milk at the drive thru window. I can never leave the location without diving into the box for a t hot and sweet doughnut. But this time after many years going to this location, I opened the box to a big disappointment. First the doughnut were significantly smaller than any doughnut that i have ever purchased in my life. I mean geesh i know everyone is changing with the economy but these doughnuts cant afford to be any more smaller. The box was so weightless i thought they forgot to put them in the box. But that didn't spot me for taking the first bite to what i thought would be a sweet treat but was so wrong. The texture of the doughnuts almost looked as they were cake doughnuts without glaze. I was so right i taste nothing with the first bite not that crazy out of the world sweetness but the taste of plain bread. To make a long story short the manager admit to thinning out the glazed so that he will last longer. He ruin my memory of this old fashion sweet treat. read more

This store is did not have the Reese's peanut butter donut, I drove 15 miles for it. If your looking for it don't go to this store

Drove 20 miles for the dozen glazed doughnuts special when the Panthers win. No glazed at all. Only 2 different kind of doughnuts were available blueberry cake and Boston creme. Disappointed to say the least. Call and find out if there in fact ANY doughnuts available before you make the drive. read more

Bad Management equals Bad Customer Service. Waited in line for over 10 minutes for HOT doughnuts- the "Hot Now" light is clearly visible, and was my reason for pulling in. By the time I placed my order the light had gone off. I understand that it inevitably has to end at some point- but there are still hot doughnuts back there. When I ordered I specifically asked for Hot glazed doughnuts- and she said the light was off. I told her it had been on for the 10 minutes I was in line and was just turned off- was there any way that I could get the hot/warm ones- please? She said it depended on where they pulled them from. I asked if it was possible for them to ask them to pull them from the hot ones- please? Paid and then was handed cold doughnuts. I cannot help but think it was spiteful- if not that it was PURE laziness. I pulled around (not really happy to go in bc of COVID-19) and went in and asked for the manager. He was so flippant, he interrupted me and said: "you want a refund"? I handed him the box and my card. He Never apologized, never offered to get fresh ones, he could not have cared any less. If leadership acts like this- what do you expect from employees? I will not go back- and actually didn't need the calories anyway- just saw that misleading "Hot Now" light on and it drew me in. read more

Krispy Kreme has the best doughnuts in the world! Awesome doughnuts,great coffee, and a fun atmosphere with the hot melt in your mouth doughnuts and with many other choices also. read more

Great customer service. Raven went above and beyond to make sure that I was taken care of after being turned away by my local store. I had an order of 3 dozen doughnuts on the day after the Panthers won so they were slammed. She was extremely polite and looked at the caller ID so that she could call me back and get my order to pull it aside since I was driving an hour to that store. Customer service that awesome was well worth the hour drive, the doughnuts were amazing too. We need more people like Raven in the service industry that are more than willing to go above and beyond for customers. read more

Worst Krispy Kreme I have ever been to. It always is very dirty and they never have any of the donuts in stock. I literally just walked out after waiting for 20 minutes because they only had four varieties of donuts available. read more