Went in to get a tire patched up. Few people ahead of me im assuming. The wait for a tire was a…read morebit long but it was a Saturday before they closed about 40 min until 6pm. I believe the person in the lobby was Laura. Sorry if I got it wrong. But very helpful. Cost was fair. After 30 min or so the tire was repaired. Awesome service. Thank you.

Friendly staffs and quick service. I came in for tire alignment and state inspection. They did…read moreeverything right and above my expectation. I'll definitely come back if I need my car service. Price is also reasonable.Definitely recommend it.

Would rate 0 if that was possible. went into get an oil change and rear turn signal replaced - was…read moretold the turn signals were good (even though it was actively not working) and even have the printed report confirming that. After about a week, got a low oil notification. Called and was told "you must have a leak, you can come back and we can check it out and you can pay to add more if needed". Went to a different shop, was told they had changed the oil with the WRONG oil, they didn't change the filter, and both of my rear turn signals needs changed. Paying for a second oil change now. Also needed coolant and wiper fluid. Obviously they don't know what they're doing, or at least the crew working the day I went in didn't.

Took Honda Civic Sport for oil change and noticed the oil level on dipstick was nearly a quart low…read moreafter oil change at this Walmart location. Made sure to check the level before driving off and because oil level seemed lower than expected after previous oil change service at the same location. Technician topped it off to the correct level and noted that they had looked up the wrong engine (which had a lower oil capacity) . Hence, the reason they didn't fill to correct level. The lack of any quality control, supervision, or expertise on something as simple as an oil change is perplexing.

I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years…read moreago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue…read morejust when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina

Such a quick and amazing experience. I recently moved from out of state and came here for an…read moreemissions inspection. The staff was extremely nice and helpful. After completing the inspection the guy also mentioned what me next steps would be, where to go, and what to bring. I will be brining my car here for all future services!

Didn't tighten lug nuts on back rear tire of a new $1200 set. One lug nut had fallen off, and the…read moreothers I could turn with my fingers. Pretty scary.

The new owner has certainly hired the right people to convince me to continue using monarchy for my…read morecar care and repairs. , in particular, was extremely helpful. I received value for the amount I spent and my car is happily running around McKinney and beyond.

5 stars I had my oil changed at the Stonebridge Ranch…read moreMeineke and brought in my own oil and filter. The team there was incredibly kind and helpful, and the woman at the front desk went above and beyond. As I was leaving, I got the chance to thank the manager, Aaron, as well. It's rare these days to feel truly taken care of at a service shop, but this place made my day. Thank you for the thoughtful customer service-l'll definitely be back!

Couldn't have been worse! Brought car in for an oil change and inspection. Got it back with a check…read moreengine light and multiple error codes. I opened the hood to check the oil and the engine cover was just sitting there sideways. I immediately went back in and notified the front desk, they had a mechanic look at the codes. Mechanic thought it was the battery or alternator but checked both and were fine. He then tried to reset the error so I could drive it and see if it went away. So I drove it home and it immediately came back. I returned the next day to have it looked at and they took 4 hours to call and tell me it has multiple errors and they suggested I take it to another shop to be fixed and assured me they didn't do anything wrong. I took it to a new shop and they found the issue instantly. When they replaced the oil filter they stripped a wire harness and shorted the electrical system. Have video and pics of the damage. $600 later everything works fine again. I don't ever plan on taking my car here again if they don't make this right.

Kyle and the techs at shop 8128 kwik kar took care of my vehicle inspection really quick. I…read moredefinitely would recommend them.

They fixed a dent on my car's door. It took 30 minutes. I am very happy with the result. The price…read morewas reasonable.

Another great experience. Thanks to Jordan he gave me a quote on paintless dent repair and fixed…read morethe dent in about 15 minutes. Reasonable pricing and great experience.

We brought my wife's car to Firestone Complete Auto Care for a deep scraping noise that turned out…read moreto be a wheel bearing issue. This was a scheduled 9:00 appointment and we didn't hear from them until almost 6:00. The biggest issue here is pricing and professionalism. They tried to quote nearly $1,200 to replace a wheel bearing. That same job can be done almost anywhere else for MAYBE $500 and $600 at the absolute high end. The quote felt completely disconnected from reality. What made it worse was the experience after we told them we'll do the service elsewhere. While waiting, it took them nearly an hour just to bring the car down. During that time, multiple employees were sitting around in plain view on their phones. Not working. Not communicating. Just scrolling. No manager involvement because honestly, what would be the point. The core problems here are inflated pricing, poor time management, and a lack of basic professionalism. This location wasted our time and tried to overcharge us for a straightforward repair. We will not be back, and I would strongly recommend going literally anywhere else.

I wish I could give negative stars for this business…read more First of all, I dropped off my car with a slow-leaking tire around 10am and did not hear back until 4pm only to find out - 1. my tire is not repairable due to nail also having punctured the sides --this is a lie (1) because I had my car towed to my house and the person to towed it said it was completely fixable since nail was in the middle of the Trea. 2. my treads are low so I need to also replace the other back tire for a total of $1000. --this is a second like since my car only had 30k miles and my treads were just fine. So walked in, got my keys and left... at least "air is free" which I filled up my tire so I could head over to Preston Tires in McKinney where I was promised my tire would be patched up in 15 minutes and it would only cost me $20. WHAHT?!?!??! It turned out to be completely true. I drove 30 minutes from Prosper to McKinny and boy, Princeton Tires were amazing. They are just cranking out tire repairs like they were making tacos at a taco stand. No joke, no kidding. This is the place for all tire issues going forward. So the lesson is.... These guys are complete crooks. Make it out to Preston Tires and forget all this BS.