Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Communication was better than expected. Everyone I encountered was beyond polite. Final price was…read moresame as quoted from the beginning. Will use them again Definitely recommend without hesitation.

I've brought three different vehicles to Integrity 1st over the years, and they've consistently…read moretaken great care of me. The front staff is always friendly, and they tend to get work done pretty quickly, which I really appreciate. Most recently, I brought in my Kia EV9 and my VW Atlas for alignments. The EV9 was handled smoothly, although I did have to call to check whether it was ready. Not a big deal, just something to note. The Atlas visit is what really reminded me why I trust this shop. During their inspection, they noticed the oil filter and drain plug were leaking from an oil change I had done at Take 5 only two hours earlier. I'm extremely thankful they caught it. If I hadn't brought it in the same day, I could have ended up with a major engine problem. The only other minor issue I've ever had was a couple of years ago when my Pacifica's strut replacement was delayed, probably because of parts availability. Otherwise, every experience has been solid. Overall, Integrity 1st has earned my trust with their honesty, attention to detail, and friendly service. I'll keep bringing my vehicles here.

I am writing to formally express my dissatisfaction with the service I received at Integrity 1st…read moreAutomotive in Murphy, Texas regarding repairs to my Honda Ridgeline. I initially visited Discount Tire to have my tires rotated as part of my 5,000-mile maintenance. During the service, Discount Tire broke a lug nut/stud and advised me to take my vehicle to Integrity 1st Automotive to have it repaired. When I brought my vehicle to Integrity 1st, I was informed that there were several additional maintenance items that needed attention. Some of these items I was already aware of and planned to have addressed by my regular mechanic when he returned from out of town in mid-August. However, I was told by Integrity 1st that my vehicle had a very serious oil leak that could not wait and needed to be repaired immediately. Based on their recommendation and the urgency they communicated to me, I authorized them to repair the oil leak and paid the amount charged for that service. I specifically understood that the oil leak had been repaired. After my regular mechanic returned, I took my vehicle to him to have the rack and pinion repaired. Because he does not perform front-end alignments, he recommended that I take the vehicle elsewhere for the alignment. I then returned to Integrity 1st Automotive for the alignment and was quoted $120, which I authorized. At that time, I was extremely surprised when I was again told that my vehicle had a very bad oil leak. I immediately questioned how this was possible since Integrity 1st had previously told me that the oil leak was serious, needed immediate attention, and had been repaired. I was then told that the previous repair addressed a different or lower leak and that this additional leak had not been seen at the time. This explanation is very concerning to me. When I authorized the original repair, I did so because I was specifically told that I had a serious oil leak that could not wait. I was never advised that only one portion of the leak was being repaired or that another oil leak might still remain. Had that been explained to me, I would have made a different decision regarding the repair. My regular mechanic, who has serviced my vehicle for approximately 15 years and specializes in Honda and Acura vehicles, was already aware of a very slow oil leak. His professional opinion was that it did not require immediate repair and could be monitored until it became significant enough to address. This is very different from what I was told by Integrity 1st. My primary concern is simple: If I paid Integrity 1st Automotive to repair what I was told was a serious oil leak, why was I later told by the same shop that I still had a very bad oil leak? I would like a detailed explanation of exactly what oil leak was diagnosed during my first visit, what repair was performed, what parts and labor I was charged for, and why the current leak was not identified at that time. I would also like Integrity 1st Automotive to review the charges associated with the original oil leak repair and determine what refund or corrective action is appropriate. I trusted the professional recommendation I was given and authorized the repair based on the urgency communicated to me. Unfortunately, this experience has caused me to question whether the repair I paid for was necessary, complete, and properly explained. I hope Integrity 1st Automotive will take this complaint seriously and make a reasonable effort to resolve this matter.

5/09/25: Family owned shop. Moe and his cousin Beau were very friendly, knowledgeable, and…read moreprofessional. The shop was very clean and they have very fair prices. I had the brake pads replaced on my wife's SUV at a great price. They also have great oil change/inspection combo deals. They are very trustworthy, will advise of recommended services, but no pushy sales. They have a nice waiting area. The shop is easily accessible from SH 78. I recommend this shop.

Tires & Oil changes is not all that is available, they offer plenty of auto repair services as…read morewell. I have had rotors & brakes replaced. Recently had new struts too! They are very honest and will either provide the parts & labor, or just the labor if you bring your own parts... Was able to get some work done here for a fraction of what other shops were trying to charge!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.

Christopher was outstanding. On time, thorough, and carefully explained every aspect of the job…read more Very reasonable cost and I didn't have to go to them. They came to me. Highly recommend

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

They did a thorough pre-purchase auto inspection and helped to make an informed decision.read more

Good quality workmanship, but the labor charge is ridiculously high…read more I brought my car here to get a part replaced. I told him what was wrong but he insisted that I had to do a full $130 diagnostic check to verify. After the diagnostic he confirmed the part I told him needed to be replaced. After that he charged me nearly $300 labor to replace a part that should have only taken 30 minutes max to replace. After that he quoted me over $200 labor to replace my headlights, something I ended up doing myself in less than an hour with minimal tools.

Excellent service. I was told up front what the diagnostic charge would be, which was $25 to $30…read morelower than other mechanics. I was able to get my Hyundai repaired quickly, it was an air conditioning problem and the owner made sure he set my expectations for a few days. It ended up that he was able to get the part within 24 hours and he opened his shop on the weekend just so I could pick it up without waiting all weekend. He was honest and fair, this is the first time I used Yelp to find a mechanic and I was very pleased with the results.

Joe and New Life auto are great to work with and honor their warranty/ commitments. We recently had…read moreto have some work redone and they took care of it. Look forward to working with them again.

Joe at New Life Auto is ausome!!!!! I am a shade tree mach visiting Wylie from New Hampshire and I…read morebroke a sway bar link. As you would expect I had issues. The two upper link bolts snapped off during removal. I removed the sway bar on my 2006 Jeep Wrangler and brought it to Joe. Less than a minute we were done...bolts gone and I am back on the road!!!! Asked what $$% and he smiled and shook my hand. 300,000 plus miles and back on the road ....5 stars. Frank K. USAF retired L/C