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    L.A. Motor Toys

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    1 month ago

    Very good service and friendly!!I will be going back soon.And very good repair service.

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    Mint Motorcycles

    Mint Motorcycles

    2.3
    (23 reviews)

    I would recommend mint motorcycles to anyone looking for great deals and service. i have purchased…read moretwo motorcycles from them and Rayyan was instrumental in making the process very easy and simple. He answered all my questions and I even changed the bike I wanted after financing was approved. Rayyan said no problem, I want to ensure you select the bike that you will be happy with. He took care of everything. Whenever I text or called he replied quickly and made me feel like family. After the bike was delivered he followed up with me to ensure all was as expected. Thank you Rayyan, from Erick at Fort Hood, Texas!

    I rarely write reviews, but I feel obligated to warn others about our terrible experience with Mint…read moreMotorcycles in Dallas, Texas. We purchased a motorcycle from them while living in California, trusting the photos and the word of their sales team--specifically Haneef, Tray, and AJ. That turned out to be a huge mistake. The bike arrived with significant, clearly pre-existing damage that was never disclosed. On top of that, it has serious engine issues and has failed to start multiple times. It was immediately obvious that this was not the condition that was represented to us. My husband has made multiple attempts to resolve the situation directly with them, but they have completely refused to take any responsibility. They will not buy the bike back, nor will they offer any assistance with repair costs. This experience has been incredibly frustrating and disappointing. We feel misled and taken advantage of, especially as out-of-state buyers who relied on their honesty. If you are considering buying from Mint Motorcycles-- DON'T. Learn from our experience and take your business elsewhere. It is not worth the risk.

    Plano Kawasaki Suzuki

    Plano Kawasaki Suzuki

    3.7
    (60 reviews)

    I haven't met anyone here in person, but Sophia has exceeded anyone's definition of customer…read moreservice. She is genuinely interested in helping me find a bike that fits my age, mobility issues, and budget. (I think there's still a chance she's a bot.) But she seems to care about my needs and texted late Saturday she early Sunday. Who does that? I drove nearly an hour to get to some powersports place on the other side of the metroplex yesterday. Those people couldn't tell me anything. They knew what I wanted before I left home and still didn't have answers when I got there. (I was a tough question: "what's the out the door price on a as particular motorcycle"?) Second girl went to the office to get the information. She was still there when we gave up waiting and left. I have great confidence that Sophia would quickly find out whatever information I needed. Heck, she's provided insight to motorcycles I've looked at at other dealers. This place has unbeatable customer service before you ever get there.

    This only applies to the service department. I called them on Thursday to see if the "first come…read morefirst served" deal was still on starting at 9am and a friendly female assured me that it was. I showed up at 8am with wifey's Buddy 125 with a flat for repair. Cameron came out and first asked me if I could pick it up Tuesday or Wednesday since they didn't have a tech to mount the new tire. I explained that I already called and she needed the bike that night for our monthly club ride. Cameron then explained he should have it done by 2pm and it would cost $95 (i supplied the new tire). 2 hours later Cameron called and said now the price would be $165 because they had to remove an exhaust part. I said yes because we needed the bike back for our planned ride. Mind you, Moxie Scooters in Grapevine said they could do the exact same job for $60 dollars but it was too far away to get the bike there on such short notice. I called later to speak with management and they agreed to honor the $95 price but no real plausible explanation for the sudden price increase. She said they had techs with circumstances that kept them away from work at times and I guess customers just have to bear with them. Anyway, when we picked up the bike Cameron said the work did not take as long as he thought so HE bumped the price back down to $95.... the whole thing sounded very shady. I bought BOTH our bikes there but just can't trust them anymore. Moxie Scooters in Grapvine has given us awesome service and that is where both our scooters will go from now on. The Saturday claim of "first come first served" is highly questionable... not the first time we had this sort of issue. After wanting to charge me almost 3 times what Moxie would charge me simply to mount a tire, no more. Can't take our bikes for maintenance to a place we simply don't trust. Respone to GM: 1. I doubt your tecs are almost 3 times better trained or have almost 3 times the expertise than John and his crew at Moxie based on Cameron's attempt to bilk me for $165 to mount a Buddy tire when Moxie qouted me $60 for the exact same job. 2. If you are going to promote "first come first served" on Saturday well you better have the tecs there that can do the work. Customers really don't care about the excuses just like you would not care if a vender or customer skipped payment and then just gave you excuses. Those whose bikes are their only form of transport may really be counting on that Saturday to get to work Monday morning. 3. Had it not been for your intervention I have zero doubt Cameron would have stuck my wife with a $165 bill for changing a tire.... we were stuck and at his mercy. 4. At our group ride two different newbies asked where we do service.....I completely filled them in. This debacle was a topic of discussion with a number of riders. Scooters are probably small potatoes for you guys but word does get around. It's nothing personal... you're sweet and all there are always nice. But we've spent thousands in your store on bikes and service.... you better take good care of those folks because when the leave they won't be back and they will relay their bad experiences to all who will listen.

    L.A. Motor Toys - motorcyclinggear - Updated July 2026

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