The service here is always . My wife and kids really like this michoacana compared to the other around Long Beach .

Didn't get a chance to try it since our group of three was basically ignored for 10+ minutes while the lone employee intently helped the one customer in front of us (who was already being serviced when we walked in, ordering a complicated future catering order). In the beginning it was fine...they were first and the wait time gave us a chance to decide what to order. But a simple acknowledgement of our existence, and a promise to get to us as quickly as possible (while still maintaining great customer service for the current customer) would have greatly helped. The wait gave me a chance to take a bunch of pictures which I'm submitting. There are a lot of ice cream flavors, with certain ones almost empty, while others not even touched (so was curious how long ice cream is held before a new batch is made). There isn't much signage around either, so difficult to know what the prices are, and know all the flavors available. So many questions at the time...not so much now...plenty of other Michoacana's in my area. read more

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I happen to work for a company that treats us very well. This past week for employment appreciation, they rented a cute ice cream cart from this local shop. They had it packed with a variety of flavors. Mango with Chamoy, watermelon, bubble gum flavor, pineapple, cookies, and cream, strawberry, walnuts & cream, etc. During this heat it was very refreshing. I happen to be the employee in the office handing them out for an entire shift and it was by far the easiest shift I had this year. Everyone was happy, and this small chain was kind enough to lend the cart over night. It was a definitely a nice treat, and we are grateful they accepted to cater the event. read more

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I consider myself a ice cream connoisseur, l was at the right place today. There was so many different flavors I was totally overwhelmed, I chose pistachio nut a fav. Love supporting my local small businesses rather than the large chains. Service was excellent from Damien, will definitely return soon. The decor is edgy but very nice and looks very authentic ... read more

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amaaaazing paletas. great place for a quick sweet treat. the coconut paleta was very creamy and had an ample amount of coconut shavings. the fresa paleta had a nice condensed milk flavor to it with big chunks of real strawberry read more

La Michoacana Heladeria Tradicional - coco & fresa paletas - Juice Bars & Smoothies Near Me - Long Beach, California

I love this location. The staff is nice and I appreciate how I can taste the ice cream before I decide. I love Mazapan for its peanut butter type taste, so that's a natural choice for me. Their mangonadas and bionico are also delicious. I highly recommend to stop in on a hot summer day for a quality sweet treat! read more

La Michoacana Heladeria Tradicional - Mazapan ice cream - Juice Bars & Smoothies Near Me - Long Beach, California

The process to order was so easy. The gentleman over the phone was very helpful. He went over all the flavors available. I was looking for their labubu cake I think they're so cute. I end up going with a cute turquoise, Labubu with Oreo cookie ice cream filling, and white cake. I sent a courier to pick up the cake. She said the process was really easy. Upon receiving it, it was visually adorable! Super cute my daughter loved it. I had to go with their premade cake because I was short on time. He did inform me that if I would've called in about five days earlier, I could've picked the ice cream, cake flavor ,filling, and color. But since it was last minute I selected one that was already made. When it comes to taste. I feel as if it was frozen and thawed out. It had a freezer burnt flavor if you know what I mean. It wasn't disgusting, but that flavor really threw me off. Overall it got the job done. Just wish it was a lot fresher maybe that taste wouldn't have been so apparent. read more

La Michoacana Heladeria Tradicional - Labubu ice cream cake - Juice Bars & Smoothies Near Me - Long Beach, California

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Our family stopped here before driving back to Vegas. When we walked in we noticed how many options of ice cream and overalll Mexican treats they have. We especially wanted to thank the kid that helped us because we were trying everything!! Everything was so good and fresh we ended up ordering ice creams and an agua fresca. I wish I had taken more pictures but if we are ever back in Long Beach this will be our go to spot. They also have a cute coco theme inside ! If I was a local this would be my spot! Very fresh ice cream flavors. read more

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First time to this location/ right away as we came in we were greeted and helper by Damien. Wow excellent friendly service. This location is the only one that also provides cakes. I couldn't take a picture, it just didn't make look as good as in person. Decorations here are too of the line, Disney coco. Very cute, so far this location is our favorite. Too bad we are not in the area, but will definitely be back. read more

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This place is amazing!! Their ice creams are always so flavorful and their paletas are delicious!! I got an ice cream cake for a birthday and omg it was so good! You really have to wait for it to melt just a little longer for that perfect cut and taste. I will definitely be coming back to place another ice cream cake order. read more

La Michoacana Heladeria Tradicional - Labubu ice cream cake. - Juice Bars & Smoothies Near Me - Long Beach, California

Yummiest yummy of yum drinks Had one at the womens fair and they were absolutely refreshing! Perfect balance of flavor, not too sweet but full of taste. You can tell they're made with care and quality ingredients. On a hot fair day, these were the best thing to cool down with. Everyone at our group ended up getting one read more

Some of the best service at any Michoacana locations, Vanessa and Crystal always make sure to be attentive and provide quality service, they always give good portion sizes and make coming here an amazing experience! Definitely recommend. read more

La Michoacana Heladeria Tradicional - Mangonada - Juice Bars & Smoothies Near Me - Long Beach, California

The cake taste amazing not overly sweet & the best thing was being able to place an order over the phone and having to go down to the first until pick up read more

La Michoacana Heladeria Tradicional - Gansito Cake best ice cream cake ever saw it on YouTube and it was the best thing I came across! - Juice Bars & Smoothies Near Me - Long Beach, California

Buen servicio por parte de Crystal y Vanessa. Siempre está muy limpio y el servicio es muy rápido con muy buenos precios. Las mangoneadas 10/10 read more

La Michoacana Heladeria Tradicional - Mucha variedad de sabores - Juice Bars & Smoothies Near Me - Long Beach, California

Bought a cake from here for the first time because it was a labubu cake. Last time following a hype. The cake was flavorless, a thick layer of flavorless frosting about 1 inch thick. The cake batter itself tasted like if it was around other foods. We went to let them know and brought the cake to the people that work there. They told us to return so I went back the next day to speak to the manager Cynthia, we were gaslighted that all their cakes are so good and they always have returning customers. I let her know that just because something is popular doesn't mean that it makes it good. They brought up about their return policy and I told them if they are so good and they are so confident about their cakes then they would not have that policy. According to Cynthia the owner asked her what she thought and of course the cake taste fine to her. She did not want the owner to call so I could speak to them directly. Nasty cake. Walmart cake would have been much more better. The kids did not want to eat any of the slices. Bad customer service. read more

La Michoacana Heladeria Tradicional - Dry cake slice, 1 inch thick of flavorless frosting - Juice Bars & Smoothies Near Me - Long Beach, California

My sister insisted we had to go here because she's been craving elotes and said the ones she makes doesn't taste as good. It was a hot day, and the building wasn't cold, it was a bit on the warmer side. The employees are super nice, and the building is really clean. I love the Coco theme they have going on with some of the chairs and tables. I got a Cookies and Cream Paleta de Crema, and it tasted really good. I could never find a menu in the building until I realized the menu was near a table and chairs. I wish the menu and the prices were more in your face rather than being a scavenger hunt. Other than that, I will be coming back to try more things!! read more

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Got the mangonada (medium) and passion fruit sorbet/ice cream. Both are super good. Passion fruit has the seeds in it but it was more doable. I prefer the mangonada. Parking is difficult. Service is good. Cute decor! read more

La Michoacana Heladeria Tradicional - Mangonada - Juice Bars & Smoothies Near Me - Long Beach, California

I got the raspado and it was delicious. Enjoyed it and the price was affordable. The service was fast and ambiance is great and super clean.

So many flavors to choose from. Love the ambiance. Service was top notch. it's a fun place to go for ice cream lovers and kids. It's great for ice cream parties. They also have cakes. read more

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first timer and happy with my experience. The ice cream reminded me of my childhood neighborhood paleteria and the esquite was delicious. The staff is friendly and kind. From behind the glass, I could see the care the staff took to prepare the esquite just right. Happy to have found my new go to ice cream and snack spot read more

Absolutely love this place!!!! They use fresh fruits for their ice cream. My favorite is the mango with chamuoy. My friends who like more creamier things had the strawberry cheesecake and Mazapan. It was so rich and delicious!! Highly recommend stopping by for a stick of goodness! read more

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By FAR my favorite la michoacana the moment you walk in you see the cutest decor all around. Their customer service is quick and the workers are so nice and attentive. I never know what to get when I go because everything is so good! But something worth mentioning is their ice cream it's made from scratch so all of their flavors are authentic and super YUMMY! ( Don't forget to order an ice cream cake from them for any special occasion you won't regret it!) read more

La Michoacana Heladeria Tradicional - Ferero roche ice cream cake - Juice Bars & Smoothies Near Me - Long Beach, California

Tried this business after it kept up showing up on my tiktok for you page. I have a sweet tooth and am always looking forward to trying the variety "La Michoacana" offers since they all differ in quality and taste. The interior is very colorful and beautiful! They have traditional styled dining tables for customers to enjoy the delicacies. They have a "coco theme" from the disney movie going on and its the cutest! It was a hot day and I ordered a Large agua fresca of "fresa de leche" which is a milk based strawberry flavored water -- 10/10 it was creamy, refreshing and delicious! It was sweet and had chunks of fresh strawberries. Now, I came and made the drive for the viral ice-cream cake that I actually ordered through the phone to reserve it since they tend to sell out fast. I ordered a cookies and cream/oreo cake. The cake came with chocolate cake besides the oreo ice-cream. The bread seemed dry and was not as I anticipated it to be! Over hyped -- I think yes! It was also very overpriced in my opinion. It was about $55 for a small; 10 inch cake. Regardless to say, it was good, but not the best. Would I make the drive to long beach for another cake? Perhaps not. However; i would definitely come again to try more aguas frescas and the many items they have on the menu since they are delicious and really hit the spot for those cravings. read more

This place is amazing. So much good stuff. It's hard to choose from all the items. Munchies galore. Everything we tried was delicious. Only negative is the prices. But otherwise cool spot. read more

great experience! amazing customer service! i have tried other michoacana sand none have been as friendly and delicious as this one

I ordered esquite and it tasted awful, the guy working was very kind but def get your esquites from your local icecream man

Ice cream cones are great! Walnut ice cream in sweet!! They are great and quick at making our orders.m read more

La Michoacana Heladeria Tradicional - Walnut ice cream cone - Juice Bars & Smoothies Near Me - Long Beach, California

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The service was very prompt upon walking into the restaurant and the associates were very friendly. The employee that assisted us did offer samples and made the experience very pleasant and simple. read more

La Michoacana Heladeria Tradicional - Strawberry cheesecake and Rocky Road ice cream - Juice Bars & Smoothies Near Me - Long Beach, California

Living in San Jose you'd think we have one of these so when in LA area, I make it a point to visit a Mexican heladeria. Of course it isn't the same as one in Mexico but it is darn close. This place doesn't have parking and that is my only complaint. Right now you can't sit inside so because it is a quick in/out, you park in the drive way. The amount of delicious options drove me crazy because I am so indecisive! They make their own ice cream here so after much deliberation, I chose the Mango & Chamoy sorbet which was one of the best mango sorbets I've ever had. It was rich, creamy and light and the mango flavor was just like biting a super ripe mango. My husband chose their Jamaica paleta which is Hibiscus. He loved how potent the color and flavor was. They had so many unique and traditional flavors like Starbucks coffee, Cookie Monster, Fruity Pebbles and Mexican Hot Chocolate. I also saw that they sell ice cream cakes and will soon sell filled churros. YUM your way here & check it out! read more

I took a trip down for a Mangonada and ended up getting a Mangonada, a crepe, and a Tostilocos!!! LOL!! Everything was super good, but the highlight for me was the Mangonada. This thing was amazing and hit the spot on that hot day. They also make cakes, paletas, elites, and a bunch of other delicious looking snacks and treats. Get on down there and show them some love!! read more

Came here for dessert after having lunch. This ice cream shop sells all kinds of paletas and ice cream. The variety is overwhelming as you don't know what to get. I went with a vanilla paleta and it was really good, it's the right amount of frozen and it's way better than if you were to get it at a grocery store. My only complaint is it's only street parking and depending on the time you go it can be pretty hard to find parking. read more

La Michoacana Heladeria Tradicional - Vanilla - Juice Bars & Smoothies Near Me - Long Beach, California

Place is bomb but they need at least 2 or 3 workers because if you're going in with a big order , ice creams going to melt while the one person is preparing the orders and then there's such a long wait. I'm in the area and come here because it's delicious but the wait is awful. And every single time I come here the there's a line, not because it's packed but the one person is working on different orders. And it's much more than just scooping ice cream, there's complex desserts And the one person working is ALSO ringing people up. So yeah, unnecessary wait time read more

Any and every type of flavor imaginable. And it is sooooo creamy. I ordered a bionico for my little one and a Carmel milkshake for myself. I swear it was the best milkshake ever. read more

La Michoacana Heladeria Tradicional - Carmel milkshake - Juice Bars & Smoothies Near Me - Long Beach, California

Horrible experience. On February 1st I went to order a cake for my mother in law and I showed Cynthia (girl that took my order and "cake decorator") a picture of a cake that was made for my niece at the Hemet Michiocana. She promptly said that she could make the same exact design. I asked for red and white roses to cover the sides and part of the top of the cake. When I picked up on February 2nd, the color on the supposed red roses looked orange and the roses were not properly shaped. The very nice girl that helped me was very apologetic and quick to attempt to resolve my issue. She called Cynthia on the phone and asked what could be done. Her solution was to give me my money back or for me to take the cake as is. I had no other option than to take the cake because my mother in law was heading back home to Texas in the morning the next day. I don't recommend anyone to order ice cream cakes from here. Worst customer service experience. The 1 star was for the girl who attempted to resolve my issue. read more

La Michoacana Heladeria Tradicional - This is the cake my sister had made in the Hemet Michoacana. - Juice Bars & Smoothies Near Me - Long Beach, California

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Absolutely awesome ice cream and food items! But on a Saturday they left a single employee alone.! We arrived around 2pm and ordered but this poor girl had a line out the door and was working so quickly to take care of all the customers. 5 stars to her customer service. 3 stars to the management that left her to fend for herself. My group hopes they are paying her enough and if not then they should heavily consider giving her a good raise. I would like to note they did have a help wanted sign outside the door and are clearly looking for more employment but that also signals to us that they most likely aren't paying well enough. So once again. Great items. But understaffed and long wait times. read more

Great service, clean and inviting place. We got to support our people. This is an authentic La Michoacana place. We got a cup of all mango with chamoy and tamarindo bits, we also got Pineapple fresh water. Both were delicious! Come support mom & pops businesses. read more

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On a whim stopped by here with my family as we were craving something different. Mango Tahin Bussin! Nice staff. Play seem clean everything was fresh have been back a few times read more

First time here we drive far from Irvine and regret it, we asked for the price of the scoops he replies 6.50 ea and pointed at a sign that matched the prices he said, some of the flavor signs on the paletas and ice creams were very faded and some completely missing so we had to ask the server what flavors were which, my mom asked for a pine nut paleta if they had some available because she couldn't see it which he replied "yes we do I'll give it to you at the counter" we paid and when we checked our receipt we realized we got charged 7.50 per ice cream instead of 6.50 advertised and my moms paleta was the wrong flavor. My mom went back to the counter to ask if she could get the correct paleta due to it being their mistake and the guy who served us said he was the manager and he could not give us another one even though it was his error , my mom then mentioned the price of the ice cream being charged more and we not only went with the advertised price but the price he verbally verified when we asked and he replied "if I said the wrong price I am sorry I am not used to the prices yet but we have a small paper on the front door" (however the prices on the wall were the price he verbally verified with us. Ridiculous!!! Tell me who goes to a place and reads every little piece of paper on the front door only nowhere inside we're the prices updated - ridiculous. They were not professional, nobody had name tags and we felt unwelcome even after paying over $50 so not freeloading here . Won't be coming back there are many other places that care about customer service that also sell desserts, honeymee , paleteria la mexicana etc . I hope corporate reads this and does better. read more

La Michoacana Heladeria Tradicional - My mom talking to the manager. - Juice Bars & Smoothies Near Me - Long Beach, California

The best Michoacana Heladería location in my opinion. Friendly customer service and offers a variety of items. My to-go-to are always either, agua frescas, scoop of ice cream, fresas con crema or esquite. Lastly, there ice cream flavors are the best, definitely recommend chocolate abuelita & gansito!!! read more

Best ice cream, mangoniada, and tosti locos EVER! The service is also outstanding! Staff always has a smile on their face :) read more

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