The ice cream was really good, and the service was excellent. Everything was great, and I…read moredefinitely recommend this place. We had a great experience!

I rarely ever go on here secret critique restaurants are small shops out of respect. I usually tend…read moreto talk directly to the people, but this is now the second time I've walked into ice cream chef I had the worst experience possible. A few years ago I came in and the person working the front was extremely rude to me. Let me know I contact with me, didn't greet me, we had to get their attention and when we did, they gave attitude. I ended up walking out and they're not purchasing anything. Years ago when they first opened, I used to work in one of the nearby shops and people that were so kind and reall I used to genuinely care about and support this business, but the customer service has steadily declined. Today, I walked in with my service animal. As soon as we entered, he lay down because it was extremely hot outside. Like most dogs, he was curious about the smells around him, but he remained calm and under control. The employees at the front asked whether he was a service animal, and I told them that he was. While I was trying to place my order on the tablet, no one offered to help me. My dog walked a few steps away from me while still attached to his leash. There were no other customers in the shop. One of the employees told me that if my dog continued to pull against the leash, she would have to ask me to leave. After noticing my reaction, she quietly added that I could leave him outside. I simply replied, "No, thank you," and walked out. I understand the importance of maintaining health and safety standards and following company policies, but the way this situation was handled felt unnecessary and unwelcoming. My dog was not bothering anyone, and there wasn't a single customer in the store. Businesses should also understand that service animals are protected under the law and generally cannot be excluded simply because they are present. A service animal must be under the handler's control, but asking someone to leave under these circumstances was disappointing. Unfortunately, I won't be returning.

This place is such a cute ice cream parlor. You don't find those anymore. When my family and I…read morevisited, we were greeted so warmly by a couple of young guys. They were so helpful. They let me know all the different desserts and options. They also explained pricing and availability to me. They showed me all the different toppings that they have for not just ice cream and sundaes, but crêpes as well. Considering I walked in here, thinking that this was strictly an ice cream place, they have a very large menu. One thing that I remember very fondly about my visit here was not that there were a lot of people here, but the people that were dining in, they were mostly families with children. That may not seem like an important thing, but to me, seeing that is precious More often than not, you see children, their parents, and even their parents parents. So sometimes you get a small group of people, but really you have three generations. Quality time like that is absolutely precious and to see them so engaged in conversation with one another and laughing the entire time and sharing dessert, that was so awesome. Sharing ice cream with my dad at an ice cream parlor near our home is a very fond memory for me. So I guess that's why I paid attention to this while we died at scoop Street. When I took a moment to take a step back and look at our little family, we also were there in our lil three generational group: me, my kiddo & my Mom. The prices here are more than reasonable. The ice cream that is used for their desserts is from thrifty. The waffle cones are made in house and smell amazing. There really wasn't anything more than I could've asked of this visit to the ice cream shop. This was so special. Servers: Art & Austin

Since it's been so hot lately my friend and i wanted to have ice cream for dessert after lunch and…read morei saw this place was close by. They have all sorts of different options - funnel cake, cookie sundaes, brownie sundaes, cookie ice cream sandwiches, deep fried oreos, etc. Everything is made fresh - i saw balls of cookie dough, my funnel cake was fried right there, and so were the oreos. The portions are generous. My favorite thing was the oreos. Im not wild about thrifty ice cream which is why i got funnel cake, but i guess i just...wasnt that into it. They arent reinventing the wheel here. Plus it was hot inside and the tables were all graffitied. I live quite far so i probably wont be back - my friend seemed to have a nice time though!

Such a clever concept. Beer, wine and uniquely crafted ice cream.You can choose from specialty…read morebeers on tap or select wine. They have a little patio where you can sit and people watch under string lights. They also have an indoor area that is beautifully maintained. Feel free to try samples. My favorites are the strawberry? basil and chocolate chip cheesecake. They always come up with new inventive flavors. They have a clean restroom for their customers. Service with a smile.

I ordered the flight with 4 ice cream flavors and 4 beers. I asked if they could recommend any beer…read moreflavors with the ice cream flavors I chose, but they couldn't. I ended up just ordering one beer. The gentleman who told the cashier that he couldn't help me on the beer wasn't friendly. The signage on the pricing was a little confusing. I sampled the ube cereal malt and liked it. When I got the actual flight, it tasted different so I think the beer altered the taste. We mistakenly thought they served us the other ube coconut flavor. It turns out that the ube cereal malt has coconut as well. The ube flavor wasn't as strong as I'd have liked. My favorite flavor was definitely dulce flavor. Coffee was good and pistachio was ok.

Nobibi is seriously the cutest spot. The décor is adorable -- claw machines, plush pillows, and…read moredreamy little details everywhere. It honestly feels like stepping into a castle floating in the clouds. The staff/barista was incredibly friendly and helpful. He gave thoughtful recommendations and made great adjustments to the drink based on what I ordered. You can tell he really cares about getting it right. The drink itself came out looking so cute -- and tasted just as good. Perfect balance of flavors without being overpowering. Honestly, next time I might skip the toppings altogether because the drink already shines on its own. No boba needed when the base is that good. Such a fun vibe and a solid spot I'd happily come back to.

Stopped by Nobibi for ice cream and had a nice experience. I liked that they let you sample the…read moreflavors before deciding. I tried the ube, which was a little too sweet for me, so I went with pistachio instead. The pistachio was good, but the real pistachio topping they crush and sprinkle on top actually made it so much better and added a great flavor and texture. We also got the vanilla with no toppings and thought it was a little plain, so we agreed the toppings probably make the ice cream better. The employees were friendly and offered us a menu while we were deciding. They also have cute claw machines you can play, which adds a fun little touch. We didn't try them, but it was fun to sit, enjoy our ice cream, and chat. They didn't rush us out, which we appreciated. Overall, a cute spot with friendly service.

My favorite spot for matcha soft serve. The combination of the rich matcha and creamy vanilla is…read moreperfectly balanced, and the quality has been consistently great every time I've visited. I also appreciate that they rotate seasonal flavors like ube and hojicha, which keeps me coming back to try something new. While I agree with other reviews that the prices are on the higher side, I think it's worth it for the quality and flavor. If you're a matcha fan, I'd definitely recommend giving this place a try. It's easily my go-to spot for matcha soft serve.

I've been here a few times, and the matcha ice cream is always good--it's around $7 and definitely…read moreworth trying. I also ordered the banana matcha latte once, but it came out to almost $10 after tax, which felt pretty pricey for what you get. The vibe is very much grab-and-go, though there is a nice outdoor seating area if you want to hang out for a bit. If you're craving matcha ice cream, I'd recommend stopping by--just be prepared for the higher prices.

s'moreology has been on my list for FOREVER!!!! finally…read moregetting to try it out. i had initially saved it bc of their ube offerings, but found out it is a seasonal thing.. i ordered the nutella sundae and order apollo his own ice cream . my sundae was soooo sweet but it was soooo good. i def saved half for the next day, my teeth just couldnt handle it lol. apollo def enjoyed his ice cream! such a nice treat during this heat wave. service was friendly and inviting. lots of patio seating there is also a private parking lot!

Good place for a sweet treat! Parking was unexpected since its a really tiny lot, I think you'd be…read morebetter off street parking unless you can find a spot. Service was great. There was only one girl working when we got there but she took our order and it came our pretty quickly! Theres seating right in front of the order/pick up windows as well. The smores in the smores flight are smaller than their regular smores which i like! I also love that theres a little size chart to show you the size difference. We got the funky monkey, cookies n cream, and samoa smores and the samoa one was my favorite! The strawberry stuffed matcha cookie was also very good and well stuffed. Probably wouldn't come back too often since i dont have that big of a sweet tooth but it definitely hits the spot when you're craving.

Located in a popular plaza with limited parking on the weekends, having an option for desserts…read moreafter one of the many options for a meal nearby just makes sense. The store has a limited number of seating indoors and a few outdoors. Many great flavors available with creative names and as with more parlors, sampling is encouraged. My friend and I both ended getting a scoop of Matcha Berry Crunch at $6.25 for a single. As a side note, their apparel merchandise continue to offer a mix of silly, quirky, and stylish, especially their Anti Diet Diet Club designs. The Matcha Berry Crunch flavor is solid with a mellowed creamy flavor with no noticeable bitterness. The crunchy bits made for a uniquely enjoyable experience, as the scoop was covered with these mini morsels and remind me of rice krispies. Lastly, the berry bites (looks like raspberry?) blended within provided a slightly tart and fruity flavor.

No lines. Terrific choices to choose from. We had the whole place to ourselves . Will definitely…read morecome back for other flavors.

Absolutely heartbroken to see the doors closed for business sitting out here waiting for sushi,…read moreand noticing so many people also so sad that the place is closed please update if there's a new location! I'd love to stop by for some ice cream and cannoli

I enjoyed my experience at Il Gusto (West Covina). I ordered the Medium Cup (2 Scoops - $8). I…read moreselected a milk chocolate scoop and a cookies-flavored scoop. The gelato is velvety & soft with prominent flavor profiles. It's tasty. (Important Note: Bring cash. Card has a small additional fee, about 3.5% extra. Also, there's no flavor sampling.) I arrived at Il Gusto (West Covina) on Monday (around 7:29pm). This location shares the busy parking plaza by 85 Degrees (West Covina). Fortunately, it was easy to find parking this evening. Staff is professional and helpful. Staff worked quickly, and staff answered all my questions. Line went very fast despite a group being ahead of me. As mentioned, I ordered the Medium Cup (2 Scoops - $8). I selected a milk chocolate scoop and a cookies-flavored scoop. Portion sizes are fair and adequate for its quality. The flavors are delicious. The milk chocolate scoop reminded me of rich, dark chocolate milk. Its consistency felt very velvety, and its strong chocolate flavor almost teetered towards chocolate brownie territory. The cookie-flavored scoop was very tasty as well. This scoop flowed smoothly, and I happily enjoyed the soft cookie chunks within. This had a milder taste, but it felt very satisfying. This gelato was not icy; rather, it had delightful flavors while flowing like chilled silk. Concerning ambiance, Il Gusto (West Covina) shows genuine effort. The location is very clean and well-ventilated (refreshingly chill). I also enjoyed the Elvis Presley music. However, the music was occasionally drowned out from the loud electronic buzzing/humming sounds from the kitchen's containers. Also, some portions of the walls and floors looked scuffed with black marks. Il Gusto (West Covina) is also fairly small. It has three reflective tables inside; customer-only restroom; and three nearby shaded tables outside. Overall, I had a pleasant experience at Il Gusto (West Covina). Its prices are adequate, the gelato is a good quality, and the staff is hardworking & helpful. If nearby, I recommend. 4.6 out of 5

I was very impressed by the menu options. It had flavors I had never seen anywhere else and I loved…read morethat they had some flavor combinations that were preset so I didn't feel rushed to choose my own. Aidan was very friendly and explained everything very patiently. Service is amazing, which adds a lot to the whole experience. Thanks for making our first visit a great one!

A+ all around for the nostalgic retro decor, asian-loved ice cream flavors, being open late night,…read moreand their amazing team members for their service. Kinda makes me think, "Is this where all the cool kids go?" said by: definitely not a cool kid me. My gal friend and I always want dessert and believe life is always better with sweets. It was around 9 pm already, and of course, we wanted something sweet to end our day. The plaza on Duarte Rd is pretty dark, but 626 Ice Cream was the bright corner filled with tons of people in line, even at 9 pm. They have their posted in a few spots in the line so customers can check out the flavors. My friend was happy there is something non-dairy for her, which was the Mango Sago flavor. They seem to change up their ice cream flavors every now and then I noticed, which is so fun! It was our first time here, and the man who helped us was very sweet in letting me try all the 6 flavors and pick my favorite. I ended up with their Cereal Ice Cream flavor which tasted like a childhood milk & cereal breakfast, the sweet milk you drink after you finished your cereal. I thought "wow!" This was totally it and I fell in love with it. I also want to mention their Yakult flavor was amazing as well; it's the perfect tartness I love in Yakult drinks and had just a teeny bit of sweetness to it. It's great for those friends you may have in your life who just want a little bit of sweetness. Their toppings are so fun, and I would just go back for their toppings to be honest. I asked the team member to choose my toppings for me, you get 3 toppings if you get the mini cup size. So I got red bean, cacao nibs, and mochi. I would come back to eat this combination over and over again. My friend got a Mango Sago flavor, it's non-dairy, with Mochi and Fruit. She loved it as well and I got to try some of it - it packs a punch in mango flavor and is soooo good with their mochi! There is cozy seating inside, or you can totally be a cool kid and pick up one of those stools outside and sit in the parking lot. So nostaligic almost like a backyard party. Thank you 626 Ice Cream for existing and being in the neighborhood! I'll definitely come support more often!

ordered a cookie monster milky bun, which was yummy as always! workers were very helpful as well :)read more

Stopped by after dinner because I saw the line out the door, and I had to see what the hype was…read moreabout! This was my first time here, even though I'm always in this plaza. I ordered one of their cereal-inspired flavors with corn flakes, and I honestly wasn't expecting to love it as much as I did... but it was absolutely delicious! The flavor was unique, creamy, and such a fun treat. The place was clean, and the staff was so friendly and welcoming. They offered samples for my mini and I, and I really appreciated their patience while we decided. Don't let the plaza or parking situation discourage you from stopping by, it's worth it! I'll definitely be back next time I'm in the area.