Customer service is perfect at this location. Perla is very sweet and nice. Easy elevator use. No…read morestress. Thank you.

Do not rent a storage unit from Enterprise Self Storage after reading this…read more The Enterprise Self Storage is the worst storage unit because they allow food and drink/juices companies to be storing various food and drink juices inside the storage units which you will see unmarked white moving or splinter vans shipping crates and crates full of various juices into the storage units Storing various juices that are sweet full of sugars attract rats, bugs, etc which Enterprise storage employees don't care 100% when you file a complaint or even email back and forth with the corporate office staff doesn't do nothing all It says it on the storage lease and agreements you are NOT allowed to store food, juices or drink inside the storage unit because it attracts rats, bugs, etc and they allow it at all of Enterprise Self Storage locations If you ever complain about another tenant that is renting a storage unit that is violating the storage unit lease, Enterprise storage unit will NEVER give you a discount for being inconvenienced from your time and money. This is why I don't like enterprise storage unit because their staff and employees are 100% unprofessional and allow other tenants renting storage units to be 100% VIOLATING the storage lease rules and guidelines

My brother's been renting a unit located at 8200 Balboa Blvd for many years…read more The staff has always been wonderful recently encountered a woman named Somer who was so helpful, I also spoke to a gentleman named Wilson today who was very knowledgeable and answered all my questions gracefully. As we will be vacating soon, I would recommend this storage facility to anyone . It's safe, secure & very clean. I don't understand why people are giving low stars staying that the buildings are rundown , hogwash they're just haters.

How they have 4 out of 5 stars???? The facility is so run down!!! 2nd floor is horrible! The floors…read moreare so old, you can feel it giving out under you and surprised nobody has falling through yet. Dark lighting just feels so dingy and old. Let's not get me started on their hours of operations: arrived at 10am, office closed! Nobody there when hours advertised 6am to 6pm.. And gate hours till 6pm... what about people that need to come after hours? Why not give access till 10pm? Also, once we entered on a different day around noon, nobody to be found anywhere. No carts by elevators, we checked 3 different elevators, NO carts anywhere! Also no cars parked, so who is using all the carts? This location needs to be renovated or torn down. It's dusting!!!!!!

We needed it when we had our house heat treated and loved it so much that we kept it till we got…read moresheds in our backyard. Mark who manages it was great to deal with. All around great experience and I highly recommend them!

Mark has been excellent from the initial time I moved my items into the unit. His professionalism…read morein answering questions and assisting with payments was top-notch. This is the cleanest and most secure storage facility that I have ever seen. The facility is well-lit and secure, providing peace of mind. Definitely would recommend to my friends about Golden State Storage.

Awesome Customer Service Etiquette. If you're seeking a Personalized Service effect, this facility…read moreis your Choice. I've been a customer here for over a year, and I highly recommend this location. When you're ready, speak with Paula or Anna... always greetings with a Smile. Clean facility and great monthly rates. Perfectly located for my needs. You guys are Awesome

Great facility, state-of-the-art, Congenial helpful Staff…read more(Paula, Carman, and Perla) all very helpful, understands the business and procedure. 7a-7p access 8a5p office. Renters seem decent and polite too.

I HATE moving but I have to say that the movers from Rhino Relocation were absolutely excellent!…read moreThey were right on time, careful, and they came equipt with every tool and supplies needed. They took no breaks despite a tremendous heatwave, and took time to not only wrap our things but unwrap them at our new house. They were so kind, careful, and it was the first time that we moved, that nothing was scratched or broken. I highly recommend them as it is hard to find 5 star movers! Choosing them was the BEST decision of our summer!

I told the owner I would update my review upon the settlement of my claim. Sadly, she is…read moreuntruthful. She said she would give me a fair settlement on all the damage and she didn't. All my belongings were packed really well yet every box and every piece of furniture had damage. That could only be caused intentionally.

Used this place for years in between travel. Never took accountability for theft--EVER! They took…read moreme through the wringer and no regard at all for thousands of missing property. I was told that bc the door didn't appear to be damaged there could be no claim. Hilariously enough same happened doors down with another tenant more than a few times--that door was never replaced. The claim was never taken seriously even with a report. Even had the nerve to try and charge after a move out even with so much missing. And had the nerve to be rude abt it!!! They changed management so many times it would make your head spin. Let's speak to door though-- inside of the unit never had a working light (they blamed this on me). And the inside had been boarded higher than when I moved in--these people have watched and they know who frequents and doesn't . It's used to advantage ! There is no way that much can leave a persons space and not be noticed. Any parties involved will see their misdeeds again--FOLDED. God Bless

Please listen when people tell you how they raise the rent, without notice and by a lot. Ive only…read morebeen here 6 months and they raised my rent $27 dollars. I called and asked them how often this happens. I was told every 6mos to a year. Two stars because it is clean and besides the high rent I have been satisfied.

Fantastic sign up, clean facilities and great outgoing staff. Makes me feel safe knowing my…read morebelongings will be safely stored in an air controlled space. great option for students for the summer, which I am.

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

My aunt has been using this storage facility since moving from the East coast 8 years ago. We…read morerecently had to get into her unit and the whole team was incredibly helpful, from making the appointment, quickly and efficiently helping us sort through the units, and helping pack up our car. A big thank you to Alejandra, Nelson, and Carlos Garcia!

These guys are awesome! Best deal in town, plus a very convenience access to your belongings if…read moreneeded. I have everything from sofas, refrigerator and more appliances, dining table and 6 chairs and a lot more boxes stored in these safe vaults, all professionally wrapped and protected. This is the second time I have my stuff stored with them and I highly recommend this company, you won't be disappointed :-) Keep up the good work guys!!!

The so-called 5'x5' was MUCH smaller than 5'x5' - only about 4'4" x 4'4", which meets no reasonable…read moredefinition of "approximately 5'x5'." The manager on site was incredibly rude and unhelpful, just completely disinterested in being any help whatsoever or taking any responsibility for the business he supposedly manages, but very interested in being a smug worthless asshole. Literally the worst experience I've had with any business ever. I went from planning to rent for a year to wanting to see them out of business.

I had a Storage Unit here for over a year. I had to move my stuff out of the Unit because my lock…read morewas broken. So I closed the Unit door and took my stuff with me. Before I had a Chance to Return to put stuff back and lock it with a new lock they had already canceled my Unit. It was very disappointing that they would just cancel on me based on what they saw on Cameras because noone even reached out to ask if I left etc. I had 10 days left until my next payment statement. They took the money and basically kicked me out. I tried to get ahold of a manager but of course noone was available or able to refund me for the last 10 days. AND I wasn't even planning on leaving because I wanted to keep the Unit but they literally just canceled on me. Two Stars because the unit area is always kept clean!