I don't usually write reviews this early in the process, but I had such a great experience touring SoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone! read more

Wow!!!! Literally amazing. I am a student. So I'm always worried about those hidden fees and things being hard. AMAZING STAFF! They were so transparent about pricing and everything was so easy. Closed out my storage unit in literally 5 minutes. Mario was so helpful and kind. I would rate over 5 stars if I could. read more

Great customer service! Very friendly and accommodating! Extremely clean and highly guarded and watched! Definitely recommend, I know my belongings are safe. read more

Fantastic sign up, clean facilities and great outgoing staff. Makes me feel safe knowing my belongings will be safely stored in an air controlled space. great option for students for the summer, which I am. read more

The customer service was incredible. They walked us straight to our unit and gave us a breakdown of their security procedures, their insurance plans and much more. I can say Im very satisfied with their service and feel 100% comfortable leaving my personal belongings here because I know they'll take care of them like they took care of us. 10/10!! - Ken read more

Clean units, very helpful staff. Everything here is well run, units are clean climate controlled. Staff is very nice and helpful

Mario and Tony are ! Professional, friendly, Helpful and awesome service! Check them out, you will not regret it for sure. read more

SoCal Self Storage - All the Moving and Storing supplies you need! - Self Storage Near Me - Northridge, California

Yes definitely...Ella and Mario made sure we had a great experience, super clean and professional thank you.

Great service, very nice , and very helpful got it the same day easy and good pricing

I looked at a few other storage units but the reviews, the rates and promotions got me here. I'm so satisfied with my unit and where it's located. Ella and Mario are the sweetest most helpful people ( another reason why I went with the company ) the building is clean and I love the hours here. I feel safe storing my items at this location. I recommend this company to anyone looking for a storage ! Thank you Ella and Mario for being a listening ear and having GREAT customer service. I appreciate everything by far. read more

The facility itself is clean. The climate controlled feature is great. The staff is warm, professional, and goes out of their way to make sure you get treated like a valued guest. The reason for the two star review, is the raising of the rates in the middle of the storage term. I haven't even been there six months and my rates are already going up. By over 10%. I think that is a underhanded way to do business.. there are many positives and as long as you don't mind being charged more money every month and you were originally committed to this may be the place for you. read more

SoCal Self Storage - Heavy duty carts to help you load - Self Storage Near Me - Northridge, California

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Mario went above and beyond when I was late arriving to my unit after moving out of my apartment. When I knew we would be arriving late, I called to discuss and while I did have to pay him an hourly rate to stay after hours, it would have been much worse to have been locked out! He chipped in along with the movers to help clean all my belongings which had gotten rained on during transport. He also provided some free boxes and helped haul out a bunch of recycling, all while maintaining a great attitude. It was a very stressful evening and I think Mario felt bad for what had happened during my move. Regardless of it being an extra challenging move, Mario providing that extra last minute help made a difference. Other times when I have visited my two units, he has also provided great customer service. I can't speak much on other staff at this location but I do appreciate the affordable rental rates and especially Mario's help that one night. read more

This is one of the most positive experiences we've had here in Northridge! Our daughter and roommates are moving out of the dorms and home for summer. Instead of lugging stuff both ways when they return in the fall, we opted for storage. This place is CLEAN, easy to get to, AIR CONDITIONED, music playing, labeled. We loved the 'street signs' to tell us how to get to our space. There were carts available for us to load everything from the car to the unit. The units are secure. There is a lot of security on the grounds. Cameras and communication on every floor. Ryan, the assistant manager, was super nice. He was by the book serious, but totally chill about it. We got our insurance handled, got a FREE lock with our Check-in and easy pay. He explained everything to me on the phone prior to getting here, so it was pretty basic to sign up. Definitely would recommend storing here! We feel secure! read more

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The facility is clean and well maintained. The staff is friendly and helpful. Especially Toni and Mario!

Glenn, the manager was super helpful with helping me with my account. He followed up for me and really provided me with an outstanding service! read more

Beware! They either have a crime ring or the employees are in it because they went through my items and messily "rearranged" the items. I still can't find about 5 items that were in my collection. I am so angry because I know that most my items are new (recently purchased) and some of it looks like it was "borrowed" either to sell or give to their daughter to use. An example is that I have a cheap fashion ring that was in a box and in its original plastic wrapping. I found it in another box unwrapped and in a glass container. I know I never moved it there. I have a matching fashion cheap necklace and I never found it. Don't trust storages. This is my third time renting a storage unit with a different company. They go through your items each time. It's a crime ring. Edit: (this is for the response from the storage) I know which items that have been recently bought and left wrapped up in its original plastic. Sorry that the storage manager is trying to defend from thefts but facts are facts. It was moved and my fashion cheap ring looks used and was found in a glass container UNWRAPPED. Yeah right you're saying a ghost came and rearranged my stuff??!!! Lies from this manager trying to say I have the wrong company! Inside job has access to your units! Renters, beware!! read more

Frank was really great helping me get setup in my unit! Super friendly and honest. Took the time to really explain everything to me and show me around. Units and halls are super clean and feel very safe. They really take care of their clients including coffee and water! Carts accessible and easy to pull right up and unload into the elevator lobby. Really happy to have found SoCal Self Storage. read more

This review is for Ella! My wife and I needed to open a storage unit but we wanted to compare a couple sizes so we came in wanting to tour, and Ella was so helpful. She showed us a few units, asked us what we were storing so she could help us pick a size, and we were able to move in the same day. She was detailed and took her time to explain how their units worked, the insurance, etc. She's also so friendly and personable! Thanks so much Ella, we appreciate all of your help! read more

Customer service here is 100%! I'm so impressed by the helpfulness and kindness of all the workers here! My first interaction was with Juan (phone and in-person) he was awesome! Answered all of my questions and was very accommodating and helpful. Then I spoke to Mario a few times on the phone, he was also very nice and helpful. Third person I came into contact with was Brad- another amazing and helpful employee. I've dealt with many storage places before and they are the most professional and helpful people in the storage business. All of this without being pushy or hiding information! I highly recommend this place for storage! read more

Frank was exceptional and patient the day before the fourth of July when everyone wants to go home. He showed us the storage options and guided us through the process. We got a great deal that was a special that he helped us lock in. He was wonderful. Thank you so much Frank. The facility is clean, it smells good and felt secure. read more

Found this place on Yelp and chose it due to the good reviews it had. I was not disappointed, the place is clean and the lobby is comfortable. I was helped by Ryan, who was amazing to deal with. Made the process easy and quick. The storage itself was nice, it's clean, high ceilings, air conditioned and fit all my stuff just right. Happy I chose this place. Thanks Ryan and Mario! read more

SoCal Self Storage - Da business - Self Storage Near Me - Northridge, California

I have been using So Cal Storage and they are amazing the lady at the front and the rest of the staff are very friendly. Ella is amazing and so is Mario and Tony they are all great would highly recommend read more

SO CAL storage over public storage . I was a bit of a headache with the back and forth but my guy TONY was patient and chill and made my experience great. price point it amazing its convenient the place is nice and super clean & they even have multiple dolly's you can use free of charge. best storsge joint in northridge! jus make sure you ask for Tony read more

Mario the manager is the best. Always around when you need help. Juan is also great on weekends. Thank you both for caring about your tenants! Top notch storage company! read more

Ella is amazing! Made the moving/ checking out experience smooth. I dont remember the name of the guy who helped me move in but he was great as well. Nice staff and clean storage units. Highly recommend read more

One is the best of the best Storage unit building in the valley Great service Clean unit AC for the whole building Building so clean I would live there Elle, Mario and Juan are amazing Always smiling and welcoming Always there when they need help. Thank you SoCal for the amazing service read more

Wonderful customer service with Mario! Very clean and safe storage. Signed up for one immediately after checking out their facility! Many thanks again! read more

Thank you excellent customer service Tony for help renting are unit to storage before are deployment military

Really friendly staff and safe facility. Mario and Juan were super helpful!! Prices were the best I found in the valley! Highly recommend read more

These guys are just great. Kind, courteous, genuine. My wife makes fun of me because of how much I say I love the place every time we go in there. It's clean and well organized, easy to get around in and we've never had a problem with anyone there (Mario and Juan are incredibly conscientious). Great folks! Can't recommend them enough. read more

I highly recommend this storage to anyone in the valley looking for a place to make sure your things are safe. Mario has been always super helpful when I have any questions or concerns and they have excelled in professionalism and been very responsive. Always taking the time to explain every detail and being completely transparent and never leaving any doubts in my mind. Getting a storage at so cal storage was the best decision! Customer service is always on point !!!! Thank you read more

Frank was such a delight to work with! Made the process so simple. Highly Recommend! I stressful moment made less stressful by Frank's kindness. read more

Everyone was super nice! Mario was great and so is Juan! The place seems super clean !! Thats very important to me!! So great-full. Prices are reasonable too. Same as all in the market. Keeping my stuff here for 4 months! Maybe more... read more

Ryan was amazing helping my fiancee move into his unit. He's very friendly, knows his work well and got us in and out in under 10 mins. So grateful for his professionalism with a cheerful smile and customer service. We definitely like having our personal belongings her and the staff are very helpful and knowledgeable. I highly recommend this facility and ask for Ryan or Mario. They make an amazing team. read more

SoCal Self Storage - Ryan was awesome in helping us get into a storage unit right away. He's so personable and customer service orientated. - Self Storage Near Me - Northridge, California

Yesterday I rented a 10x10 storage until , upon arrival I had spoken to I believe Juan to ask a couple questions about their monthly promos , currently prices , and to see if it was possible to place a hold on a unit until I were to see it in person . First time ever visiting this storage location and I was very impressed with the customer service I was provided with . I was immediately Greeted by Juan and he helped me with every concern I had and walked me through the storage unit before creating up the contract . After viewing the unit , the whole process was done quickly and super efficient . Once that was completed I began moving my stuff in immediately! The units are pretty nice and definitely reasonably priced ! Overall I would recommend and I would rate this place a 10/10 mainly because Juan went above and beyond to ensure my questions and experience were all amazing ! read more

I used this location for about 10 months. I was recommended the location by the Hollywood location because their prices were better. I was lucky and they had a size to fit my needs. During my last month, I had lots of questions before moving out of my stuff. Mario, Brad, and Juan were just amazing at answering all my questions. They're very friendly and understanding. I would definitely recommend this location, it's super clean and your valuables will be safe! read more

Frank is the man he looked for me like familia thank u and hope u doing well . Anyone looking for a safe place no rats etc look no further . Thanks again frank ! read more

This was a great experience through and through. Juan was the one who's helped us and gave us a tour of the place. The area looks very safe and not sketchy at all unlike other places. Highly recommend! read more

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Ryan the friendly assistant manager helped me get into a storage unit quickly, best price, and the correct size. Very happy to have chose SoCal read more

After shopping around at various locations we ended up here. The customer service, price of the unit, and the way the lobby/location is set up is all very welcoming. read more

SoCal Self Storage - Getting our unit from the assistant manager! - Self Storage Near Me - Northridge, California