Ello pretty hair salon is extremely over priced and not worth your time or your money. I missed my…read morehair appointment for and I got charged twice for it. I called the manager, She was unprofessional and rude. She did not give me a full refund and I am furious. She acted like a real life Regina George from Mean Girls. The customer is always right and clearly she was never taught that. That is sales 101. As a loyal customer I will not be returning back and will be taking my business elsewhere.

This is a pricey salon ($200-300, gratuity included, for a cut and color), but when you invest with…read morethe right stylist, you get more than the service you pay for. I've cut and colored my hair at home for ~20 years between sporadic/infrequent visits to budget salons to fix mistakes (both netting mediocre results at best). I leave each of my appointments at Ello Pretty confident, with healthy hair and a cut designed for low-effort maintenance + sustainable grow-out. I understand that not everybody feels comfortable walking into the space (I don't love feeling like a misfit in a room full of confident babes, either), but once I'm in the chair, I completely forget there's anyone else around; Lauren treats me like an MVP every visit and I genuinely feel like I'm having a conversation with an old friend. Never do I feel judged, nor like I'm boring her or wasting her time. I don't feel forced into uncomfortable small talk since the conversation flows so naturally; she's smart, professional, and sincerely cool. It's worth reiterating that the price of your visit ALSO includes intangibles like active listening. Lauren encourages me to share my ideas, photos, million questions, and requirements before we start. Any concerns, re: texture, length, complimenting my skin or face shape, color, maintenance, styling, etc. are addressed fully and thoroughly, and she checks in with me several times throughout the appointment to make sure we're still headed in the right direction/achieving the results I want, offering me the control to change my mind, ask questions, or fine-tune along the way. Never have I felt so in control of my appearance, nor had as much trust in the person doing the work - she always knocks it out of the park. The wait to see her can be long, so once you're sold, book an entire series of appointments!

I cannot recommend Caitlin highly enough for your wedding hair and makeup needs. Starting from the…read morevery beginning of the process, she was communicative and easy to work with. She gave me so much time on the day of my trial, honoring my desire to try different looks and take feedback about what I liked and didn't like, and even was willing to do another trial just so I could experience multiple options of an updo vs. a glam wave. I already loved the time I had spent with Caitlin in her salon but the energy that she and Megan brought on the morning of the wedding was more than I could have asked for. They made everyone feel so comfortable, including members of my bridal party that didn't have experience getting their hair done or felt a little awkward. They were so receptive to different ideas and made everyone's hair dreams come true. They were incredibly efficient and we got done in the perfect amount of time. And the hair and makeup itself! My updo was exquisite and lasted all night long with no problems. Similarly, the makeup looked gorgeous throughout the night. I felt like an absolute princess and I am so grateful to Caitlin and Megan for being a part of my day.

Caitlin is hands down the best stylist. I had never done anything other than semi permanent hair…read morecolor and a bayalage once. My first meeting with her she made sure to know exactly what I wanted. She also is the first stylish to embrace my thick long hair and not want to overcharge and make it like it's an inconvenience. Her space is welcoming and her and Meg are just absolutely amazing people. They will make you laugh and feel absolutely stunning. I'll never go anywhere else.

Lauren was WONDERFUL! She was so professional and really took her time making sure that my makeup…read morewas done well. It looked so natural, and showed up in my pictures flawlessly. The photographer even commented on how beautiful it was. I would definitely recommend her to everyone!

From the owner: Lauren Limata is a Professional Makeup Artist with 10+ years experience. She has a wide range of…read moreexperience in beauty, fashion, editorial, bridal, event makeup and special effects makeup. She has trained with and worked for prestige brands such as Make Up For Ever, MAC, Ardency Inn Cosmetics and Sugarpill. She is currently located in Naugatuck, Connecticut and travels throughout Connecticut, NYC, Rhode Island and Massachusetts.

I met with Denise for my bridal makeup trial and immediately knew that she and her team would be a…read moreperfect match for my bridal party. After seeing her immense work with the Miss Rhode Island pageant members, I knew that she had a talent and passion for the field. On this same note, I was slightly reluctant, as I did not want to look like a pageant queen on my wedding day - but WOW did she exceed all of my expectations! She listened to all of my requests during the trial as well as offered her personal expertise. I am beyond happy for all of the work performed on my wedding day. Quick but precise, all 11 of us (bride, bridal party, mother of the bride, aunt of the bride) looked beautiful and got exactly what we wanted for our looks!

I got my prom makeup done here and it was absolutely amazing. Once I left I felt so confident and…read morebeautiful. The makeup looked amazing in person and also in photography. Lisa did my makeup and I loved it. The place is decorated so nicely and the people are also so nice. Lisa took her time and worked with what I liked to give me a breathtaking look. I will definitely be returning here!

Jacey is amazing and extremely professional to work with. She always does her best and never fails…read moreto make her clients happy and feel beautiful. Jacey has been doing my lashes and makeup for some time and only gets better and better. She always considers my taste and opinions and works well with creating the perfect look for any event. If you are in RI, I definitely recommend going to Jacey for lashes or makeup. She's the BEST.

I went here a few days ago and let them know I'm new to the world of brow care, and they were so…read morekind! They ran me through exactly what to expect and played really nice music the whole time. When I first got them done I was a little nervous about how dark they were, but I trusted the process and they settled in beautifully the next morning! Michelle you're honestly a life saver

I am newer to lashes but I LOVE it here! The salon is beautiful and the service here is great! All…read morethe girls have been wonderful but shoutout to SARAH for doing a really gorgeous job and being such a sweetheart to talk to as well, the time just flew by!