Between my husband and me they have probably done eight different AC units installed in various…read morehouses around Austin or in Austin. They've done my 2 neighbors next-door also. Richard, the owner, is honest and they've always have great prices and done real good work.

Richard was great! I saw a leak on the outside of my ac unit. Richard and his team took a look and…read moreverified that my unit was running properly and the water leak was normal. He educated me about my problem and did not charge me anything. I was very thankful for his expertise and time. Hard to find good honest people. I will use in the future.

With record outside temperatures for a while now, our A/C had enough and would not turn on. I…read morecalled BP Heating & Air, and they were able to fit us into their schedule that same day. Mr. Potts was on time, listened as I described our A/C woes from the past, diagnosed the problem and educated me on various other maintenance items. The house is nice and cold again and price to fix the issues was VERY reasonable. Do not hesitate to contact them for your A/C and heating needs. I've been through several major companies, as well as smaller ones and as individuals-- BP Heating & Air will have my business from now on.

All I can say is, my ac wasn't working. I called Bill. he showed up first thing the next morning…read moreand had it working again within an hour or so. And the charge was much less than I was expecting. I have an older AC unit and he was able to repair only the part that was broken. This takes a deeper knowledge of how the systems work. Of course this approach saved me tremendous cost and down time. On top of that he's a really cool guy to talk to, super easy to communicate with. He has helped friends of mine as well in the past with similar results, that is how I got his information. I can not say enough good things about him, an old school Austin gem.

I reviewed the wrong business. April 27th, Hill Country AC came out to Service Dogs Inc. and…read morerepaired our AC. It was a wonderful experience and will hire them again... Thank you Larry at Hill Country AC for paying such great attention do detail and getting us up and running again.

Great company and reasonable prices. They came out same day and had the AC fixed in about 30…read moreminutes. I have a home warranty, and the owner provided all the relevant information after explaining what I needed on the invoice so I could get reimbursed. I will use them again.

Texas Quality Services unfortunately was the HVAC sub-contractor on a major renovation of a West…read moreCampus fraternity house I oversaw. They did some mediocre work and their help with problems after the fact definitely leaves something to be desired. During the actual remodel, we failed to pass their part of the inspection multiple times. We had problems such as parts of the duct work not being glued. When you remodel student housing during the summer, you have a very, very tight time table to get things done and get your certificate of occupancy. We barely made it! A few months after the remodel (during winter) we had a problem with one of the new condenser units they installed. It was not cycling properly. To their credit they got out and fixed the problem Monday morning. The low ambient temperature was simply set wrong. (plus 1 star) December of next year it actually snowed in Austin (didn't stick, of course), the students started complained that the heat was not working in the remodeled part of the house which includes multiple furnaces. It is incredibly unlikely multiple new units would fail at the exact same time. Obviously something was probably just set up incorrectly, like before, and this is the first time it was cold enough outside to notice the units weren't running properly. I called Texas Quality Services. They had been very responsive to the initial AC problem from their installation. Sadly I was told they do not provide service and because the installation was over 1 year ago we would have to call someone else and talk to the manufacturer for any warranty claim. Since TQS wouldn't help with the problem, I reached out to a handyman friend who went out and inspected the units. He discovered the gas had never been turned on to the units since the remodel. He turned the lever and we had a good laugh. NOW FOR THE REASONS I'M UPSET AND TAKING THE TIME TO WRITE A POOR REVIEW: The main reason is because TQS failed to tighten the fittings that provide gas to one of the furnaces!!! If one of the students had figured out the gas was off instead of someone who knows what he is doing, they might not have noticed the gas smell before closing the closet and leaving. He could have accidentally blown up the $#*$%@ house!! #1 - They used clear mastic on the ducts and missed places which caused the city inspector to fail us and jeopardized our remodel timeline. #2 - They set up a condenser unit incorrectly. #3 - They obviously failed to test both furnaces. #4 - They carelessly jeopardized the safety of the tenants by failing to tighten gas fittings. #5 - They hide behind the excuse they don't do service work. This was not service work. This was your original job. If you look at other reviews for TQS, you see a common theme--complaints about their installations and crappy assistance after the fact. If you are a GC, find a better sub. If you are the property owner, demand a different sub from your general contractor. And for the owners of TQS, hire better employees and fix your boo-boos.

Isn't is strange how one mean person can ruin a 4 (potentially 5) star experience?…read more Austin Texas in August is like being wrapped in plastic with the sun pointed about 3 inches from your skin. It is unpleasant to say the least. With that in mind, imagine living without air conditioning for over 3 days. That brings you to my life. My home warranty company sent out Texas Quality Services. Jordan at their office was pleasant and helpful. When another client was a no show, Jordan sent Sammy the tech to me asap. Sammy was also pleasant and helpful. The poor guy was working in the heat, sweating like crazy but remained nice. I don't know many people that could do that. On the day the work was to be completed, a part on the brand new unit was leaking. Its 5pm on a Friday and of course there is no way for poor Sammy to do anything to help. One more night in hell was my future. He promised to be back Saturday morning. Saturday morning comes and Sammy is 45 minutes away at 9:20am. At 11am he is still no where to be found so I called and called. No answer. HERE is where the great experience falls apart. I am convinced the poor guy is lost or in an accident or stuck somewhere so I call the GM wondering if he can help find poor Sammy. THANKS TO JUSTIN STEVENS, GENERAL MANAGER 4 (potentially 5) stars is a 2 (and only a 2 because of Jordan and Sammy). His incredible unprofessionalism, rudeness and hanging up on a customer after threatening to withhold services until MONDAY (Remember it is Saturday and 104 degrees) made me realize that customer services sucks. His exact words were "you are a home insurance claim and I make no money off of you so I went above and beyond by calling Sammy for you and I could tell him to go home until Monday"...click (phone hanging up). Shocker that he didn't answer when I called back and his voicemail said he is out of the office until July 15 so do not leave a message (it's August Justin, get your act together). I thought about calling the owner, who I see has the same last name but I figure whats the point. Brothers stick together. Instead, I filed a complaint with my insurance company. They were so happy to hear that their vendor claims to make no money so I guess no longer referring clients to them means 0-0 is, well, 0. That shouldn't bother the Stevens brothers since they "make no money" anyway. Texas among other hot states are in "emergency" status right now. It seems criminal to me that a company there to help with situations like this would jeopardize myself and two children because the GM didn't want to be bothered on a Saturday morning. UPDATE - SPOKE TO GINA FROM QUALITY (MARRIED TO THE GM, JUSTIN) TODAY 7/15/15 AND SHE ADMITTED TO SEEING THIS BAD REVIEW WHEN I WROTE IT AND ADMITTED TO IGNORING IT. CLEARLY SHE IS MEANT TO BE MARRIED TO THAT BULLY.

John Delario is probably the only person I'll be calling with any problems related to my HVAC. I…read morecalled him yesterday morning after reading reviews on yelp and he made it out in the afternoon. I thought my HVAC fan motor was broken but it was really just a problem with the capacitor. I would have never known if I tried to fix this myself. I am always hesitant about calling a company to come do work because even the smallest little thing would cost me a few hundred dollars at least. As John was fixing and replacing things, he would also give little informational tidbits and explain what things were and what he was doing along the way. I can't say I didn't learn anything because I did pick up a few things here and there. He was very knowledgeable and definitely knew what he was doing. In the end, I would highly recommend John for all your HVAC needs. He does everything carefully and professionally at a VERY reasonable price.

We have worked with John on several properties now. From whole new units, to adding a vent, to…read moreservice calls. He is fair price and does great work! Kind guy a runs a great business! Highly recommend Eastside Environmental Air!

In this day and age where customer service seems to be a thing of the past this company showed me…read moresome people still care and try. Not only do I speak to someone everytime I call but many times the owner himself will call. They have great, competitive prices and are upfront with you, so even if not the cheapest they fix all the issues or explain them so you understand what they are doing and what you are getting. They go out of their way to try and make it just as you want it but offer suggestions as well on ideas that may work better or save you money. The warranty is nice as well. They answer and are good about fixing issues quickly. The workers I've dealt with are knowledgeable and fast. In Texas you don't want to be without AC for very long. If there is one issue it might be they are smaller but growing. There maybe times they can't get there as soon as you would like but they do arrive and the staff seems handpicked to he friendly and know their stuff. Give them a try, you won't be disappointed.

I wish they were the first ones to look at our problem. SO thankful there are honest and…read morehard-working young men like the two who came to our home, and fixed our issue. I've got their number and I won't be using anyone else for my HVAC needs!

Wise provided our A/C service for about 15 years. Larry installed our new system in 2020, and…read morefollowed up in 2021, but over the past few years I haven't been able to find him or the company again. I've used 2 other companies for routine checks on the system, but I wish I could find Larry again! (or someone he would recommend)

Woke up to find our house feeling humid. AC was blowing but air was not cold. Had to run to the…read morepark and set up for my daughters 3 yr old B-day party. I was not looking forward to returning to a hot and muggy house with the Austin summer temp at 106! My wife's co-worker recommended Larry at WISE. It was a Sunday and I called around 2 PM. By 6:30 we had our AC back in working order. Our capacitor had to be replaced. Larry came by, found the problem, repaired it, and gave me some great tips for keeping our AC system running more efficiently. He was friendly and you could tell that he was beyond competent. I definitely recommend WISE to anyone looking for great AC service. Their prices were very reasonable as well.

Huge shout out to ATX Electrical Services…read more Ive used them for a couple of different issues now, and each time, their professionalism and friendliness have made it an absolute pleasure to work with them. I'd like to give an additional Kudos to John, who took the time to fully explain the problem to me (rather than just charging me to fix it). He was absolutely awesome to work with. They have a loyal customer. Couldn't be happier.

I feel bad to have waited so long (tax-time!) to get my review in for AMAZING REGINALD - who saved…read moreme & my tenants with his depth of knowledge and creativity to keep our old electric outlets going a bit longer!. He is a 'Master Journeyman' - and those words, truly, carry great meaning. So thankful he came to our rescue!