I would definitely recommend this company…read more They were very communicative and knowledgeable. We had a roof emergency and they came to the rescue. Al (the owner) and his team were very professional and thorough when explaining the damages and how they repaired it. I would definitely hire them again with any of our roofing needs.

During the recent snowstorms and subzero temperatures, we experienced a leaking pipe in one of our…read morebedroom ceilings on Thursday 2/18/21 . The water restoration company requested that the snow and gutter ice be removed before they could begin the mitigation process. Given the cold weather and snow storms, it was difficult to schedule an appointment with a snow removal company. Subsequently, we found American Roofing & Snow Removal ("ARSR") during a google search. We called the phone # on Yelp, and the owner--Alex Stevens--responded immediately. They had a crew available that afternoon, and we signed a contract that stated ARSR would: "Remove all ice and snow from sections of roof of property where needed all ice and snow will be removed from deck of roof and gutters and downspouts and also remove all snow and ice . To remove snow ice we will be using a pet friendly sodium and calcium melts and tools and heating elements. After snow and ice is removed we will inspect damage and consult with home owner options on repairs to stop current water damage." The hourly rate was $250/hour and they only accept cash. The crew estimated that ~ 30 inches of snow accumulated on the roof. The attached pictures illustrate the snow removal and existing gutter ice. They did not remove "all ice" from the gutters and downspouts per our signed agreement. They told us it would take 24-48 hours for the calcium to melt the ice. The pictures were taken on Sunday 2/21/21, and the gutters are still filled with ice. I texted and called Alex over the weekend, and demanded that he return and de-ice the gutters. He has not been responsive, and has been elusive. He will not confirm a time to finish the work for which we compensated him. I will update our review if ARSR completes their obligation outlined in their contract.

Our soffit came loose during the recent strong winds and I was worried that the upcoming rain could…read morecause more damage. I also started noticing birds trying to build a nest in the opening, so I knew I needed to get it fixed quickly. I happened to see General Gutters working on my neighbor's soffit. Their truck was parked outside, so I walked up and asked if they could take a look at mine and give me a quote. I'm so glad I did. Spankie, the owner, was extremely professional and took the time to explain the process to me. The team was fast, efficient, and very professional. They assessed the issue and had my soffit repaired within about an hour. This was my first time using General Gutters and it definitely will not be my last. I truly appreciate the quick response and quality work. Thank you General Gutters for the excellent service.

Gutter Repair-Extremely happy with the service from General Gutters. From the initial estimate…read morewith Tony to the final repair, their communication was excellent. They were upfront about the cost, did not use high-pressure sales tactics, and explained exactly what needed to be fixed. The crew was on time, performed the work and left yard spotless. They sent photos and a video of their work. The job was done very efficiently and looks great. Highly recommend.

No way of reaching them, tried calling and emailing--even drove by the address and nothing. The…read moreroof leaked in the exact same spot they fixed and now no one is answering, so take that as you will if you find a new contact for here.

I had called and set up an appointment with their receptionist and they were out the following day…read morethey had given me an estimate of what needed to be done for my roof and my l tuckpointing they had finished and the time that they had said that they were going to be finished I've had no issues whatsoever definitely will use their company again very satisfied with the work that they had done the representative that had came out to my home had explained everything to me in detail on what was going to be physically done and how it was going to be done they have given me a very good job I will definitely be using them again if needed I will be recommending them to my friends and family

Pulaski Roofing Co www.pulaskiroofing.com - Nick Stevens…read more 6/7/2024 Contacted Pulaski Roofing (Nick Steven's)to fix a leak in my roof. 6/25/2024 Update. Unfortunately after a recent rainfall, the issue hasn't been resolved. Roof is leaking again in the same area. Multiple calls, email and voicemails left. No response yet. I'll update progress with next steps taken. Nick Steven's responded via phone call. He asked if my roof caved in because I called multiple times and left voicemails. A roof leaking is a major issue. Unfortunately no resolution has been made and I will request a refund.

Nick came right on out and provided a detailed estimate. He monitored weather for rain so it took…read moreabout two days to provide the service.We ran into a big snag that cost me another $1000. However, I procured my warranty and they even dyed the front membrane so that the silver would be pronounced when you look at my historic building Thank you! Donielle

We had Chicago Roofing Solutions out to replace our roof. At the first rain after the…read moreinstallation, a leak developed in the wall immediately under the new roof. When they came back out, they said it wasn't their fault and I'd need to pay for a contractor to come out, open the wall and determine the leak. Two independent contractors identified it was because Chicago Roofing Solutions didn't properly seal the new roof to the scupper box, resulting in thousands of dollars of damage. They refuse to reimburse for the damage, actually gaslighted me saying it was my fault for bringing in a contractor and stopped responding when trying to discuss the situation. They were fine until something went wrong and then it cost me thousands for their mistake.

We contact Chicago Roofing Solutions to come out for an inspection and fix any issues. We were…read moregiven a price, and then they found various problems. So we paid them to fix all the issues. One of the things they did was tale the flat roof coping off to put a membrane under. It seems simple enough; coping comes off, then goes back on. This was 2/23/24 (winter in Chicago). Fast forward, I noticed moisture behind my walls in the area where they worked. I contacted them to come out, which they did on 7/23. They wouldn't bother to get on the roof to look and said, if you don't have water damage on the ceiling, it's not the roof- and they left without looking at it. You could see the coping was pushed back from the ground, not covering the entire parapet wall. I was told it was fine. A few weeks later, I started to have black mold and yellow water damage staining on my ceiling, where they removed the coping. I called again and related I have water damage on the ceiling now. They came out, and this time, they went on the roof. I again mentioned that the copings looked like they were set back further than they were, and it looked like the face brick was exposed. I was told again that it's not the roof, that everything is fine, and that I should contact a general contractor because it's not the roof. After he talked at me, giving me a bunch of stupid reasons it's not the roof, I asked him to leave. He proceeded to call my husband to see if he wanted to talk about it. Maybe if a man had pointed out the coping, he would have acknowledged it. So, I contacted two other roofers and only told them someone was out to do work. Now I have mold and water damage. BOTH of the other roofers said that the coping was NOT installed properly and was sitting too far back, allowing water to get in between the coping and the face stone. After the shit job they did, feeling disrespected as a woman, and their flat refusal to admit they made a mistake, I wouldn't even think of letting them do work on my home. I'm paying someone else $2000 to fix the coping, and then I have moldy drywall to replace and paint.

I hired B. Allendorfer Roofing for a leaky roof repair (1K), and it lasted almost exactly 12 months…read morebefore leaking again. When I called to have it fixed, they quoted me $3,600 to repair the same area they had worked on before. They do not guarantee their repair work, which is unacceptable. Terrible service, poor accountability, and no sense of responsibility for their own work. I would not recommend them to anyone looking for reliable roofing.

Brian is a good salesman, but a very dishonest businessman. We have had his company replace a few…read moredifferent sections of roofing on industrial building over a period of years. It seems that Brian always tried to gain some kind of leverage to force us into giving him more work to do. We constantly had to work to resolve mechanics liens that were filed against our properties because Brian wouldn't pay his vendors - even though we paid him in full. He wouldn't resolve the liens until we agreed to give him a deposit toward additional work. This man cannot be trusted. STAY AWAY!!!!

I have mixed feelings about my experience. The job got done and only time will tell of the actual…read morequality and longevity but I'm left with a bit of hesitancy to recommend this company for the following reasons: 1. The initial estimate was done over the phone, and I was surprised that an in-person inspection and full, written estimate wasn't provided upfront detailing the material and labor costs. The cost seemed high at over $87 per linear foot of wood fascia board replacement, but, on short notice, I figured it's worth the promptness and commitment to get the job done by noon of the following day. 2. The job was promised to start at 8:30am, but the workers didn't get there until 1:30pm due to not having the ladder to reach the roof. Also, even with this unforeseen delay and no signed contract, I was asked to provide 50% deposit via Zelle upfront. Fine, things happen, and again the promised availability and full inspection and before-and-after pictures swayed my decision to keep the appointment intact. 3. During the job, I was told that the initial estimate was off by more than 30% and now, the replacement of the damaged fascia boards was going to cost me $143 per foot due to additional materials and carpentry required to mount the boards, soffits and gutters back into place. The materials as I understood were two 8' wood boards and 2 small wood blocks to secure the installation. 4. The job site was not left clean; my wife had to pick up plastic water bottles, nails and a used surgical mask. This is unacceptable. 5. I was never given the proper inspection of the chimney's roof transition with pictures as promised, and the rest of the experience was a mixed bag of suggested repairs and improvements that, frankly, lacked credibility or prior customer referrals. 6. I asked for additional estimates on minor improvements with existing gutter installation but instead was given a full house replacement quotes which were way beyond any reasonable cost.

Quality work! The facia on the front of my house was falling…read moreoff and I needed a small area tuckpointed. Contacted the company and received a quote in a very timely manner. I appreciated that Luke took the time to explain what was going on and what needed to be done. Workers showed up on time, did a good job and cleaned up the work area. I would definitely recommend this company to family and friends.

I had some water come in my property a couple of weeks ago, they tried to do an inspection without…read moreme being there, when my husband arrived they tried to leave without a full inspection, we called the company and sent them pictures of water pouring in, when they came out to do the work they didn't contact us yet again trying to do work without us being there, you can't trust this company, always trying to sneak and do things without the customer approval. The communication is horrible my tenants have damage and damage to my property and I am still waiting on an answer on how I will be compensated for these damages.

My experience was similar to the other 5-star reviews. We found Frankie to be prompt, honest, and…read morecommunicative. We thought his quote was fair and thorough. We had gutters that were freezing and causing water to back up into our walls. He identified the problem, cleared the snow and ice, installed a gutter heating system to prevent it from happening again, and sealed the gaps that allowed water to enter the wall. Would definitely hire again.