With a storm front looming, there could not be a worse time for a roof leak, previously "repaired",…read moreto return. I reached out to Chicago Prestige Roofing (CPR: apt acronym there) and Eric responded within the half-hour, came out to the house within hours, inspected the roof, assessed the situation, provided an estimate that we decided to move forward on, set up repairs for the next day, completed the repairs in a few hours, well in advance of the approaching storm which hit within two days of the repair and...NO LEAK! We are very pleased with the service Eric and CPR provided.

Eric is a really professional roofer. His responds very quick and I can tell they are good…read more Would highly recommend.

Got a message shortly after I posted my issues, got a call same or next day like most, but they…read morewere able to come by and check out the issue the next day. Had a no show and had to wait til later in the week for other contractors. Frank came by was real cool guy, broke everything down as far as work and showed me pictures of the damage and leaks. Came out and fixed it all in one day. So far so good on the repairs! Gave me a fair price as well. That's all you can ask for.

Terrible experience with this company. Very unprofessional. They are dishonest about timelines for…read morefinishing and the owner is incredibly rude. We gave a deposit and after an over a month with barely anything completed on the project, asked for a refund- this was not honoured and we never heard from them again.

I asked for the leak to be stopped, but instead of addressing the actual source of the problem, the…read moresolution provided was to heavily apply caulk across my porch roof. Unfortunately, the roof is still leaking. The situation has actually become worse, as the water is now getting in behind the siding instead of just dripping from the roof. This not only fails to solve the problem but also risks causing further damage to my home's structure. I expect a proper repair that addresses the root cause of the leak--not just a cosmetic or temporary fix.

We needed to replace our flat roofs on our home and a pitched roof on our garage. I got the card…read morefor them when the company did work on a neighbor's roof. Benjamin came out and gave us a very good total quote on the roofs that also included taking away an old rooftop deck. The quote was far under the other quote that we had from another company. It included all work and labor. I was initially skeptical of the low price, but we went with them. They did a fantastic job on all of the roofs and even added a few services that were not in the quote at no additional cost. The quality seems excellent. No leaks after the first rain. Extremely hard working crew. Benjamin was honest about everything and really earned our trust. I plan to have them come out next year to work on a pergola that he said needed securing and repair (they did the securing and repairs) and will need replacement. I plan to have them do replacement next year. I've also given a recommendation to our homeowners association that it be added to the list of potential roofers and deck construction and repair. It's an honest company with integrity that I teust

Chicago Star Roofing (CSR) did such a great job on our roof! Do not hesitate! If you need a new…read moreroof or roof repair, this a terrific company to go with! Peter was extremely nice and professional. Scheduling was a breeze. His crew were also extremely friendly and hard working. They cleaned up afterwards. I am very happy I chose CSR.

We were looking for a simple estimate, an explanation of why we were getting water in the house…read more What we ended up getting was repair, peace of mind, and detailed explanation of what was going to happen. They came out and did the work quickly and thoroughly, and we are quite satisfied with the value and speed this was done.

Michael and his team were great. We had a gutter detach in the middle of a windy, rainy day and…read morethey came out same-day and fixed it quickly. Professional, prompt, easy to work with, and clearly knew what they were doing. Everything is secure and looks good as new. Would definitely call them again.

Mike and his son did a great job repairing my soffit caps. When Mike came out to assess the job, he…read moreshowed me the extent of damage and rotting of the existing wood. His estimate was within my expected budget for the job. He replaced the wood on all four corners and was able to re-use the aluminum caps and sealed the prior nail holes. What he thought would be a two day job ended up being only one day. He and his son were professional and did a great job cleaning up after all the work was complete. I would highly recommend him.

I have been doing business with Ed Baker for 35 years and believe him to be a man of the highest…read moreintegrity, with fair prices and quality work. I recently called him when a shingle blew off my roof to examine the roof and repair the resulting "drip." What followed was nothing short of amazing. Three years ago I paid a tucking pointing company to rebuild my chimney. Second City discovered that the work had been poorly performed and in fact GARBAGE had been stuffed in my chimney before a terrible repair job was covered with a layer of mortar. They completely rebuilt the chimney for half the cost of the previously poorly performed work. Before & After photos attached.

DO NOT WORK WITH THIS COMPANY! I DO NOT RECOMMEND THEM!…read more Stay away from them if you want to save money and time. Mike first came to give me an estimate by walking around the house while I explained what needed to be done. He gave me an estimate of $10,000 and mentioned that if I wanted to fix the small roof in the front, it would be an additional $1,000. I told him I would think about it and get back to him. When he returned for a second look, he said the first chimney if nothing connects it we will close it if something connects it we will rebuild it (which he refused to rebuild it and he said if I want to rebuild it I need to pay extra $1400) and the tuck pointing under the second chimney required the chimney to be removed and rebuilt, raising the total to $14,000. Even though I received lower estimates from others, I trusted Mike and decided to go with him. We went to his car, where he wrote the proposal, but I didn't realize at the time that he left out the small roof area we had previously discussed. I signed the contract, and he told me they could start the following week. After I handed him the check, Mike suddenly said his foreman had called, and they couldn't start next week, but in three weeks instead. I was frustrated but decided it wasn't a big deal since the work was outside and wouldn't affect my tenants too much. After that day, Mike never called to give me updates. Three weeks later, I called him to ask when they would start, and he said he would call me back, but never did. I called again four hours later, and he said his foreman would call, but that didn't happen either. I called the next day, and Mike's phone went straight to voicemail. I contacted the Second City Roofing office and explained the situation. Someone there said they would get back to me, and a few hours later, Mike called saying they couldn't start that week, but would begin mid-next week. I was still patient, trying to keep things cool. When I called again the following Tuesday for an update, Mike said he would come by with his foreman to inspect the bricks needed for my place, and they would start Thursday. At this point, I had waited almost a month, so I told him if they didn't start by Wednesday, I would want my money back. They finally started on Wednesday, but Mike never inspected these bricks with his foreman as he said. When the work was done, Mike didn't offer to do a walk-through to review the job. He came to collect the final check without a ladder, so I refused to pay until he did a proper walk-through. The next day, he brought his foreman, and we did the walk-through, after which I gave him the last check. This whole experience was incredibly frustrating. The delays, poor communication, and lack of professionalism were unacceptable. I will never work with them again.

Being newish to Chicago-style flat roofing issues and after a leak developed, I'm so glad we went…read morewith Tony and Quality Way Roofing. He explained the shoddy original construction of the problem areas and how his team would remedy the issue with a much better construction. The guys who came out and completed the repair and re-roofing were excellent and very contentious when accessing the roof from inside and outside the house. The project from estimate and start to finish was very efficiently executed and very high quality with a fair price! Communication was also superb. Go with these pros. We'll be using Tony and Quality Way for any future roofing needs.

Tony and his crew removed a chimney and patched the roof at our residential home. It was a big job…read moreand the weather was cold but they got the job done and went the extra mile to patch everything up and get the bricks removed quickly. Tony was always very responsive, flexible when I asked for changes, and easy to work with. I'd happily work with Quality Way again.

Sam and his crew at shield masonry & roofing inc. Was very helpful and communicative throughout the…read moreentire project explained everything supervise everything once Work was done. Everything was cleaned thoroughly. I will highly recommend them and use them in the future.

DO NOT USE - Unreliable Roofing Contractor - Nightmare!…read more We hired Shield Masonry & Roofing Inc. in June 2022 to repair the roof of our condo building and build a new deck on top of it. Unfortunately, our experience with them was a nightmare, and we feel compelled to share it with others to prevent anyone else from going through the same ordeal. First and foremost, the contractor used incorrect materials while building the deck. To add insult to injury, they charged us for more expensive materials than they actually used, displaying a complete lack of integrity and transparency. We mutually agreed with the contractor in advance in writing that the roof deck would be built with "Trex Transcend" composite decking in Rope Swing color; the contractor, however, built our roof deck with "Trex Enhance G2 Grooved" composite decking in Foggy Wharf color, a material of much lesser quality that is already breaking in some areas. To make matters worse, the deck construction was carried out in a way that now leaves our roof in violation of building codes. Not only did they fail to adhere to regulations, but they also neglected to inform us of these potential issues during the process, and when we let them know that their work was out of code, they did not apologize, would not fix their work to align with code, and blamed it on us when they are the experts. Furthermore, upon inspection by independent experts, it was determined that the roof deck framing is not structurally sound. We were advised that (a) there are narrow pieces of wood supporting the west side of the roof deck, which do not align with standards of practice in the industry and will pierce the roof's membrane as weight is applied, (2) the roof substructure was laid incorrectly, preventing the free flow of water to the scuppers, and (3) already, various portions of the roof deck are loose and detached from the frame, making the roof deck unsafe to walk on. This poses a substantial risk to the safety of those in our building and our guests. Throughout the project, communication was very difficult and minimal, and they showed little to no concern for our satisfaction or the quality of their work. When we raised our concerns, they were dismissive and unresponsive, leaving us feeling frustrated and deceived. We strongly advise anyone considering hiring Shield Masonry & Roofing Inc. to NOT HIRE THEM. Their unprofessionalism, lack of expertise, and disregard for customer satisfaction have left us with a costly and dangerous mess to clean up, including having to re-do all of the work. On top of that, we reached out for a refund, and they would not comply or even respond to us despite their defective, fraudulent and grossly negligent acts and omissions, and we will need to re-perform the work with a new vendor. Please learn from our unfortunate experience and look for a reputable and trustworthy contractor to handle your roofing and deck projects who is NOT Shield Masonry & Roofing Inc. Don't let yourself fall victim to the same nightmare we endured.