Lamb's mechanics came to the rescue like usual with helping with my vehicle. Had an oil change at Firestone. Never again. Horrible job that leaked oil. Had my car towed up to Lamb's and Firestone put the incorrect drain plug. Should have had a crushed washer instead. What a mess. LAMB'S mechanic and Chris at front desk helped me. Firestone head office will be paying for all the bills. NEVER WILL GO ANYWHERE ELSE BUT LAMB'S, they always do correct and thank you Steven, they young man who came to pick me up. He was delightful to speak to. God bless you all over there and keep being honest and keep the great work for customer cars. read more

Just went in for an oil change and tire balance and got it done quick and painless. They also quoted me on my brakes without being pushy, will be back in the near future. Staff is friendly read more

Watch out and keep your wallet close. They are part of Sun Auto, steer clear of Buda locale as they will rip you off. Wonder why they dont defend themselve, cuz guilty, just be ethical,,nope, ask for a manager and you get a robot..even KFC does better read more

I've had work done here a once, and just a quote recently. The prices are on the high-side, and they push for unnecessary and expensive work. I had a brake booster failure, which resulted in brake fluid being sucked into the engine. They wanted to take the intake manifold off for cleaning and inspection saying the brake fluid could've damaged the engine. Would've been very expensive, and unnecessary, IMO. read more

Still taking our cars here and the friendly familiar faces are still around, along with the good service.

I brought my car for an issue that had started a few days prior. I brought it there because it was authorized by my warranty company. I waited 4 days and they sent me a text about what was going on, I assumed that they submitted a claim because I emailed them all of the information, because that was what they asked me to do. I was called two days later and told that my claim was denied, I picked up my car when I was off of work. I then called the warranty company and was told that they had not been contacted at all. I was told that I caused this problem and that is why they wouldn't cover it. Then I was charged 122.00 dollars, when they did absolutely nothing, except take pictures of the underside of my car. Thoroughly disappointed. read more

***WARNING, ACTUAL RATING SHOULD BE ZERO STARS*** Never again. This Lamb's Tire and Automotive is absolutely terrible. I bought one tire and an oil change and they first tried to bill me well over $600. I immediately questioned it, and it turns out that they "mistakenly" billed me for an alignment too, it was just a "recommended service". That was the moment I feared they were trying to rip me off. From that moment on I believed that they were intentionally trying to over bill/ steal from me. Then the tire wasn't in stock, but it'll be here today. My intuition was right, that after I had to chase them down for a status twice, oops not going to get to it today. And of course the manager was just moments away from calling me back. Oh, and the truck with the tire broke down, short staffing, they sent three guys to training and one was out due to a death in the family, etc. The tire was finally there at 4:45, which I found out by calling them, but I was told that because of other tire installations that they couldn't get to it and weren't going to pay anyone overtime for that, but we can get to it first thing in the morning. So, try to over bill customers, string us along so we don't take our business somewhere else and then throw customer service completely out the window. I had to take off from work to go the shop and time from work to return to the shop the next day, which cost me time and money. I found the corporate phone number (520) 229-9380 and the saving grace was the District Manager Michael Sánchez. He called me at 7:30 pm. Such a great representative for the company. I could tell he had paved the way to having a better experience on my second trip to shop. Check your invoices and make sure to receive all of the pages... read more

*WARNING* First time bringing my car in here since it changed from McSpaddens to Lambs and wow I am SUPER disappointed. I brought my car in due to a gas smell it was giving- and for them to do a diagnostic test to see what may be the issue. Mind you my car has never over heated or my check engine light was never on. They called me after running a couple tests saying I had two options because they believed I had a broken head gasket. They said I needed a brand new motor For 12,000.00 or they were going to need to replace head gasket and surrounding parts for around 6,5000.00. I know nothing about cars so I call my husband in a panic. Thank God for my husband knowing things about cars. It just didn't seem possible my car needed all that work. So we took it from Lambs and found another shop recommended by some friends. Champion Auto Repair in San Marcos. HIGHLY RECOMMEND taking your car there instead. They are honest, experienced and do quality work. Ask for Lucas Collier, was so impressed with him. They ran all the tests and found NO broken head gasket! Turns out my jeep just needed a little tune up ( new spark plus etc) and more importantly IF my head gaskets needed replacing ,as Lambs had said, this new shop quoted us 2800.00 for the EXACT same repair. Doing research we found Lambs was BEYONd over charging us and charging us for repairs that weren't even needed!! feel pretty taken advantage of, and would still be trying to figure out a way to take a loan out to be able to pay for a repair at Lambs that was never even needed. Definitely won't be trusting this shop. Lesson learned 1. Always do research on cost of parts and 2. Always get a second opinion. *Also noticed that all the five star reviews are actually from the previous ownership which was McSpaddens. So do your research!! read more

Lamb's Tire & Automotive - Auto Repair Near Me - Buda, Texas

Hate to give a 1 star review but it was earned. My wife had a fully flat spare tire and was 1 block away with our 3yo with her. I called ahead at 7:30am, she had 1 customer in front of her. It took more than 2 hours to change a tire on a spare rim (possibly the easiest tire change ever). They even told her the wheel had been taken off an hour into her visit. When they finally did get done I received a quote for the other 4 tires that need replacing ($1100) and the usual "can we change your oil while we are at it". Needless to say I'll be spending $1200 somewhere else this week. The front desk guy Keith was very polite so I do have to give them that credit, and that is appreciated. read more

WOW! This shop is always top notch on service , cost and delivery! I've been bringing my family's cars and referring my friends and neighbors since this shop has opened. we have always had a great experience with the staff here. I highly recommend for all your services and they have tires in stock now. read more

WARNING!!! STAY AWAY from Lamb Tire and Automotive in Buda, TX. If I could, I would give them a Zero-star rating. I showed up to my appointment 15 minutes early. After getting my information, one of the first things Lamb employee working at the counter told me was that after the you pay for the diagnosis, it might be a while before we can get ahold of my warranty company (by CarMax) because, according to him, the CarMax warranty company has them holding on the phone for over 4-hours at a time! And majority of the times they can't get through to them? Then the logical question would be, why does Lamb accept this warranty?! Why advertise/enroll in a program that you accept CarMax clients with the MaxCare Plan? Why does Lamb Tire and Automotive enroll in the CarMax vehicle warranty program? You obviously have a difficult time submitting any repair claim with the CarMax affiliated warranty company. My instant thought was that sounds odd. Does Lamb Auto even want to do business with customers with CarMax's warranty? And if not, then why even accept CarMax warranty customers? In the following days, as I asked for a status update, I got the same response: no one at the warranty company was picking up the phone; this occurred day after day. I would ask them to please call the warranty company so we can move forward with the repair. And each time they would say they couldn't get a hold of the warranty company!? That makes no sense! They charged me $122 for a diagnosis, and I feel like they never really intended to reach out to the warranty company. I realized that these guys (lamb) were going to drag their feet, and they had no motivation to fix my vehicle using the CarMax warranty company. This company is dishonest and wasted a lot of my time and energy. I would have been fine if they had told me upfront that they have will not be able to fix my vehicle because they didn't want to deal with the warranty company. Instead, they gave me the run-around. In the end, I went to another auto repair service company, and guess what? They were able to get in touch with the warranty company immediately! The claim got approved, and the part is on its way. Do yourself a favor and STAY AWAY from these guys! They will give you the run-around. I will never do business with them again! read more

Website advertised a particular tire. "7 in Stock". They had none. So I opted for a more expensive tire because they said it would take "about an hour". 2 1/2 hrs. later they were 2 new tires on my vehicle. The manager explained there were 6 cars ahead of me. Turns out that was exactly the number of cars ahead of me when they told me "about an hour". Misleading info got me in the door followed by more misleading info. They offered me no reason to ever go back. Shame. read more

My Lamb's Automotive shop is on 1626. This team goes above and beyond what is required in order to assure me that my vehicle has been serviced professionally and that they care about me as a customer and value my patronage, Here's a shout out to the manager John and his staff Chris and Keith and all the service techs. Thank you so much! Best, Sloane Michael read more

Honest and fast service. Incredibly good experience from beginning to end - they even fixed an issue that my car had had for years, FOR FREE. I cannot recommend this place enough. read more

Came in Thursday 7-8-2021, I had an appointment at 8:00 AM I went in to get a check engine light diagnostics. I hadn't heard from the shop come 1:00 pm I gave them a call, the older gentleman went to check with the technician, came back and told me he'd have an answer for me in 30 minutes. Called back an hour later they still didn't have an answer for me. At this point, I'm very frustrated with this shop and the service I received. Around 2:45 I called to speak with the manager John I believe. He tells me that they were short-staffed and couldn't get to my vehicle today. This was very upsetting for me due to the fact they had my car since 8:00 am this morning. When I go pick my car up around 3:30, the same guy who told me the technician would have my car diagnosed in 30 minutes tells me "sorry we couldn't get to your car today" I was appalled by this whole situation. Next day I took my car to their sister location on Congress. Technician had my car diagnosed in less than 5 minutes. had my car fixed in less than 2 hours. Why these people at the Buda shop couldn't get a simple code read in 7 hours is beyond me! read more

Brought in a 2009 Crown Vic for a noise in left rear. Determined it the bearings went bad and damaged the left rear axle. They did a good job on that repair and got it done for $950ish in a day. However they quoted $800-900 on a rear brake job. That's usually the price for pads/rotors on all four wheels.....so obviously I declined that. They do a good job but like every other repair shop in America they are for profit....just how much profit is the question. I believe in a fair profit margin, most places charge $300-400 per axle for a brake job. These guys quoted over double. But there's a sucker born every day so.....Edited to add: this was the Buda location. read more

I was treated so well when I visited the Buda store to have my brakes inspected and to obtain an estimated price of repair/rework. Their assessment was very methodical and thorough, and, during the hour or so that I was there, I observed how they professionally answered phone calls and how they treated their customers so courteously. Therefore, I will recommend this business whenever I get an opportunity. read more

I took my Jeep in after getting a strong exhaust smell upon initial start up. Lambs did a compression test and told my wife there was a head gasket leak. Their first recommendation was a $12,000 new motor. there second recommendation was a $6000 service for the head gasket. Took the Jeep to another shop based off recommendations from some friends, new shop found no signs of a head gasket leak and basically told us that the motor just needed a tuneup. Be careful of this shop. Do your due diligence and research before letting this shop touch your vehicle, especially on something that they price so high. The shop that is doing the tuneup on the jeep quoted me a price that was half the price for the same head gasket job read more

I just wanted to let people know about the horrible and rude customer service that you will get at McSpaddens Tire and Automotive I was there at 11:30 am and a gentlemen told me they could get to me until 1:00 pm and I could wait there or comeback at 1:00. I chose to run some errands and come back at 1:00. When I arrived back at 12:50 and explained (to a different man) that I was back as told to be. He said he had no openings and it was a first come first serve and they could not help me. I explained that the man standing next to him was the one who told me to come back. That man would not look at me or say a word. I finally told them I would go somewhere else. They made me feel like proverbial old lady trying to get something done at an auto shop. I went to Reliable Automotive and was helped immediately by really nice and professional people. I definitely recommend them. Just a heads up on how awful my experience was at McSpaddens. With that kind of customer service I don't think they will be open a long time. read more

Honestly, integrity, and quality work is everything in this industry. Unfortunately, this location is definitely lacking in the first two. Since I didn't have any work done, I can't honestly comment on the last characteristic. First, I called to get an estimate on parts and labor for a relatively easy repair. I was advised labor was one 1 hour, this was an accurate assessment. However, the part was $800. This is where things went south. The MSRP for an OEM Mopar part was only $400 and I found the same OEM part for $300 at a local dealer. I asked the office manager if he could give me the he part number of the item in question to make sure I was comparing comparable parts. As you may know, OEM is usually the most expensive. The office manager told me he did not have a part number. A huge red flag! He obviously looked up pricing to provide the estimate. I assumed, he quoted an after market part (priced at $100-$150 not $800) and did not want to disclose the truth. He confirmed he was quoting me the correct part priced at $800. This was eight times the cost of an aftermarket part and twice the MSRP of an OEM. After making the repair myself, I decided to stop by the this location and get an estimate to evacuate and recharge the AC system. Again, a different person tried to tell me the price of 134a and R-1234YF was the same. Keep in mind, the person knew I replaced my own condenser. He obviously thought I knew nothing about cars. Unfortunately, this guy doesn't have any "snap." Everyone knows the price of 1234YF is twice as expensive. I went to another local shop and saved over $100. Beware of doing business at this location. If you don't know anything about cars, do your homework. Read the reviews regarding a brake or tire estimates. Is there a pattern developing? I'm confident there are countless other examples of similar experiences. Message to management. Price gouging isn't a productive way to meet your monthly targets in the long term. Honesty, fair pricing, and quality work is all you need in this industry. read more

Not a good experience.... I and my spouse took our 2 cars in for a state inspection. When we both entered the shop, there were two service writers on shift. I went to one and my spouse went to another. When my spouse was there, the service writer asked what was needed and my spouse told them an inspection was needed, and they proceeded to gather the customer information. Meanwhile, the service writer i was working with asked what was needed and I said the same, he had me fill out an application/form with my name, address, etc. So after the inspection was completed, I mentioned this to my spouse as to why did i have to fill out an application/customer information form, and they did not, they felt uncomfortable. I don't know why this was the done this way, but I will not be going back to this shop nor will my spouse for any work unless, hell freezes over and this was the only shop in town. Afterwards, my spouse got a report on the inspection, and a thank you for coming into their shop for service, however, I have not. read more

John and the entire team at McSpadden's Buda location were phenomenal. Exceeded all expectations. From the excellent and clear communication to the speedy diagnosis and repairs, to the professionalism and knowledge displayed, I highly recommend McSpadden's. Thank you John and everyone that is part of the team there for your services in getting our car back and running in such a short period of time. Texans helping fellow Texans are words, but McSpadden's put those words to actions quite well! read more

I cannot say enough great things about Lambs in Buda. I had a tree branch hit the front area of my car, and realized quickly that something was very wrong with my AC coolant and radiator. I pulled into Lambs at 3:30 in the afternoon and met Chris, who was beyond friendly, and at a quick glance under my vehicle could see that my radiator and AC condensers had been damaged (and yes, I was even shown the hole and damage that was done). He gave me quote, and by noon the following the day my car was ready to be picked up. I could not have asked for a better outcome and the great service I was given by both the front desk, and the mechanics. read more

This is the cheapest place to get an oil change. The staff is very polite and professional. I think this is my new go to place for car maintenance. read more

these guys tried to screw me for brakes and rotors, saying it would be 2500 dollars called nubrakes that make house calls for less than a thousand. I would not recommend this place, they will charge you for whatever they possible can. read more

McSpadden's was referred to me a few visits ago from a friend. I'm so thankful for the referral, these guys have been so honest & spot on with any of my car repairs/oil changes. I went to a local place in Austin to have something looked at on my car, said place quoted me an astronomical amount! I called Chris @ McSpadden's.. he told me to bring it right in and they will take a look. So I did just that - all I needed was two tires!! Thank y'all so much for always taking the best care for your customers. I'll send everyone to McSpadden's!!! read more

McSpadden's is the best. Calm patient they listen and most importantly they fix what you take it to them for.

Amazing service they took great care of me. I pulled in around 4pm with a flat on my horse trailer with my horses in it. Originally I just thought I needed air in the tire, but nope the valve stem was broke. After putting some air in the tire, David had me pull around the other side of the building so my horses would be in the shade, he then also turned on a big outside fan. He made sure to put a better valve stem in so it won't do this again. They charged me nothing for the repair. I can't say how nice it is to have a shop that took time to save my day. Thanks again!!! David is an amazing human being. He took care of my tire and loved on my horses! Charlie and Duncan and myself will be forever thankful!! read more

This is not your typical automotive place! It is super nice, play area for the kiddos and it smells good!! The people that work there are VERY nice and helpful, I got my car inspected in 20 minutes. I highly recommend this establishment and will be going back when I need anything else. read more

I cannot say enough nice things about John and the team at McSpadden's! I was freaked out as I had a huge nail in my tire and I couldn't drive more than 3-5 minutes without stopping to air up the tire and I still had 30-40 more minutes to go!! Just as I noticed the tire light had come on YET AGAIN, I saw McSpadden's Auto and Tire! John took care of me and assured me that all would be well. Although they had so many appointments that day, they put on my spare and I was out the door in under an hour and they didn't charge me anything! As a single woman, I cannot tell you how much worry and stress I felt about the nail in my tire that I would have a blow out, wreck or just have to stop in between my home and Buda! John and the staff at McSpadden's are my heroes and I am forever grateful! McSpadden's to a SUPER CLEAN, comfy space and felt instantly relaxed. Their clean and welcoming reception area mirrored that of their amazing customer service!!! Thank you thank you thank you!!! God bless you!!! read more

So my son's vehicle had issues, and we weren't sure of all the issues. We did know that the harmonic balancer was broken, but other than that, I didn't know what caused it. So we take it to Lamb's in Buda,TX. We shared the info we knew. Fast forward to being able to pick up the vehicle, we were told it was fixed. Son picks it up and drives it for 3 months. Low and behold, we end up with the harmonic balancer screwing up yet again, and it had to be towed. Lambs did pay for that tow to take place, decent, I thought. Then comes time for them to look at it, and they tell us no cost to you all this on us! Another decent or so, I thought! So apparently, the mechanic that originally worked on it had quit 2 weeks before, I guess that matters when it comes to work needing to be redone, who knew? My son called them on a Friday they tell him they need to get it buttoned up and they want to drive it extensively to make sure it is working well and that he can pick it up Monday. Fast forward to Monday and he calls Lamb's they say the guy he wants to speak with isn't there. I had to pick my son up that day to take him to work, so we decided to drop by Lamb's just in case Keith was there. Keith was there and he tells my son that the car is not really drivable and that now they need to put in a cam shaft sensor and that will be 4 1/2 hours of labor. Oh and let's not forget that somehow now the crankshaft is bent. If the work would have been done properly in the beginning we would have known by Lamb's that the crankshaft was bent! That would've stopped all work being done right there cause the vehicle wasn't worth that. So now we are out 2500 for the first repairs and no longer have a running vehicle. And all Keith could tell me was how much he didn't appreciate my attitude? So be careful!! We went to Lamb's due to what we knew about there reputation , well Lamb's has shown us that you certainly can't do that!! They have left us angry, broke, and completely unsatisfied with the incompetence in their abilities to do a job correctly!! Instead, Keith tells me he was told about a pulley and the harmonic balancer by my husband, so that's what they fixed, never bothering to look for a cause. Well, my husband isn't a mechanic, but he could clearly see the problem. We were paying Lamb's to diagnose the cause!! Thank you Lamb's for gladly taking the 2500 dollars . read more

Just would like to preface by saying that rating has nothing to do with impediments to operations, expertise, or functionality of this business due to COVID-19. I also have gone to this place twice hoping the second experience was better than the first and it wasn't. I paid $100 for a diagnostic to figure out what was wrong with my car. Mechanic couldn't figure it out and instead wrote up a pricey recommendation for engine mounts to be replaced which I didn't need. He didn't check my battery which I assumed would be a no-brainer for a diagnostic. Meanwhile, I take my car (2 days later) to O'Reilly's to have them check my battery and the sales clerk figures out within 5 minutes that my alternator needs to be replaced along with my battery. FIVE minutes! It's all replaced and fixed and runs fine now. I wasted $100 on a diagnostic that didn't diagnose anything and was brushed off when I asked about the battery and other causes for my engine problem. Needless to say, I'm not going back here again. The facility itself is very nice and clean. Good COVID precautions in place. Just wish the mechanical service was better. read more

Terrible experience & waste of time at this Buda location. I took my vehicle in to be diagnosed for a level control malfunction message on the dash and was told that if I dropped it off on Sunday then someone would be looking at it first thing on Monday morning. My husband and I took the time to drop off as instructed, making sure to detail the issue in writing on the night drop envelope but on Monday morning after no one called us, my husband called to ask for an update & was told someone would call him after lunch but again no one ever called before closing. On Tuesday morning we finally received an update stating that they were not able to diagnose because they didn't have access to the codes since they were restricted by Mercedes-Benz and informed us that we needed brake work. After I declined such work, the rep stated that I could pick up my vehicle and pay the diagnostic fee! Why would anyone need to pay a diagnostic fee when the requested diagnostic check was not performed? I, reluctantly, paid the fee to get my vehicle out of there and lost two business days. Oh, but the experience didn't end there, when I walked out to my car I found that they didn't even have the courtesy to leave my car in its original condition or better. There were filthy handprints on the handle of the rear, passenger door, and the hood of my white SUV! I will never do business with these people. Save yourself from having a similar experience. They are unprofessional, unresponsive & dishonest. I didn't take my car in for brakes, I needed to know what was causing the level control malfunction. There's absolutely no customer service and none of my concerns were addressed! read more

Lamb's Tire & Automotive - Dirty handprints left on door handle - Auto Repair Near Me - Buda, Texas

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Update to my post. Took the car to Discount Tire to have the "unrepairable" tire replaced. As they inspected it, they did find the nail but it was in a repairable portion of the tire. NOT too close to the sidewall as McSpadden claimed. They fixed it for free. read more

It doesn't get any better. Have been to several of the McSpadden locations for various vehicle issues. And have ALWAYS been more than pleased with the quality of service, cost and professionalism. McSpaddens is our go to repair shop ...no doubt! read more

Went to McSpaddens to get my car inspected yesterday. It was so quick and easy. The staff was so friendly & the waiting room was clean.

While this business had some very good reviews our last experience with them was awful and very expensive. We took my son's pickup in for some repairs and maintenance..When we didn't receive a the next day when it was supposed to be done we decided to call we were told they had to order a part and it would be done the next day. The next day no phone call so we called again and were told that they damaged a part and were looking for a replacement .We decided to go to see which part it was. It was a major part on the driveshaft, the H-joint, this can not be replaced on this truck you have to replace the drive shaft. We stated several times while there that we only wanted this replaced with an original manufacturer part. They said they were looking for a part and would keep us in the loop. When we got home we emailed the owner and let him know we only wanted it replaced with the correct driveshaft from the manufacturer since that is how it came in. He assured us that it would be taken care of to our satisfaction. The next day we were told they had replaced the driveshaft with a brand new one, we asked if it was the one from the manufacturer and just were told it was replaced. After a few times they said it was a rebuilt one from a drive shaft place here in town. We informed them that we had not agreed to this and did not authorize it. We asked for them to put the manufacturer part on as that was what the vehicle came in with. We were told this was an older truck and this was a better drive shaft. We stated we did not feel comfortable with a rebuilt drive shaft that was not made for this truck. We met with them and exchanged several emails and texts asking to install the correct part. Even offering to cover part of the cost. They told us they had already put their part on and we would have to take it like that or take the old one back and they would take theirs off and still charge for the work. Our old one was broke so could not be safely put back on so we picked up our vehicle. We met with the manager at that time and stated we had never given permission to replace this with a rebuilt part. They would not do anything. Still charged us for the original work and part they were going to do before they broke the part, even though they did not use these parts. To make things worse when we went to do some other maintenance on our vehicle we found that several of the issues they charged us for were not done.They charged for cleaning and flushing of some parts and did not do this. Now we are concerned about the work that we can not see ,was it done correctly. This was several thousand dollars and is very upsetting that a business would do repairs without permission and after being told not to use a after market part. read more

After having our Jeep in another repair shop of and on for almost a year, we went to McSpdden's they not only found the issue, it was covered under the extended warranty we purchased from the other shop. If you want your vehicle fixed right McSpadden's is the place to go! read more

A big shout out to McSpadden Automotive on FM 1626 in Buda. The cheap plastic driver's door bezel that surrounds the keyhole had broken (thanks Ford). I purchased a replacement but discovered it required a Torx Socket to replace the broken piece with the new one. I took it to McSpadden and was quoted a reasonable price to complete the work. They were able to take my vehicle in right away and completed the work within a few minutes. When checking out, I was told there would be "no charge" since the work was so minor. How often to you hear those words when it comes to automotive repairs? McSpadden Automotive on FM 1626 scored big in my book today. I give them high recommendations when you're looking for automotive repairs. read more

These guys are awesome. Very professional and personable. Their pricing is very competitive and the shop is really comfortable. The waiting area has a separate kid's zone with toys. Even the bathroom is top notch. I didn't take advantage of their shuttle service, but was told that they will not only drop you off, but will pick you up when your vehicle is ready. If you want honest, dependable service, use McSpadden's. read more