The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

They are accurate and treat their customers politely and honestly. They will check your tire…read morepressure and fill them air if needed if you are a regular customer.

Were in and out within an hour . AC fixed running cold, and 4 new tires …read more Hell yeah

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

Went to Jack Furrier Western Tire and Auto on 4291 W. Ina Rd for ac issue and brake issue. After…read moreservice at another location, I was still having braking issues and a shakey steering wheel when going 65 and slowing down. Chris and his team finally figured out why my steering wheel was shaking, why my left front lug nuts were extremely hot, why, when I took my foot off the gas, the car stopped very fast. My Calipers were bad. My brakes were under warranty, so he put on new brakes too. Recharged my A/C. My car is like brand new. Thank you guys.

Superb quality of work, had to get my car re-aligned after Big O screwed it up and this shop was…read morephenomenal! Patient customer service, they were able to fix the alignment and even comped some of the cost!

Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

We have been bringing our personal vehicles as well as our fleet vehicles here for quite a few…read moreyears. We always get great service! They take the time to explain what the issue is and how much it will be to fix it ahead of time. They are honest and trustworthy.

This is the second time I've come to this location to get a new set of tires, but I have also been…read morehere twice in between to either fix or replace a tire! They have also serviced my brakes. The reason I keep coming back is the staff! I am pretty knowledgeable about cars, but obviously, I don't have the right tools to do much myself. As a woman, you may sometimes feel a little intimidated by auto shops, but here, I have always felt welcomed and truly trust their staff. Cesar is usually the guy who helps me. He is super friendly and always explains exactly what needs to be done. Prices are reasonable, and their work speaks for itself! All in all, their service is top-tier. PS: They do offer specials from time to time. I got $50 off when I had to replace my brakes. Anything helps, right?

Got me on my way in no time. They've been very helpful each…read moretime I've required their services.

Vehicle was taken on time for an oil change and completed when they said it would. There were no…read moreheavy attempts to sell additional services or parts. Coming back in 5,000 miles.

I've unfortunately had to bring my 15 year old car to this shop twice in the past year…read more Fortunately, both times Brian has kept me updated with timely communication, and given me detailed estimates for required and "optional" work. If there is a problem with a repair or part, they gladly will fix it to your approval. No one loves spending thousands of dollars on repairs, but I've felt this shop is fair and honest with their work.

I went here for the first time today and they did a great job! Cliff booked my appointment a few…read moredays ago by phone and was so kind and he was super kind and funny with good customer service this morning for my appointment as well. He made my day! And everyone in the front was nice. The service was fast and efficient! Thank you so much!

I have had two vehicles serviced at this location, both with excellent results. They are highly…read morecompetent, efficient, reasonably priced and honest. Cliff the manager is awesome. Highly recommended.

Great service at Jiffy! Very helpful and efficient crew here. They were able to help me with…read moreexactly what I needed done with my oil change and even caught that my filter needed to be replaced. Would recommend going here :)

My car was taken in to get a basic oil change. The tech stated that the car had a transmission…read moreleak. The repairs were declined at your facility. Upon getting in the car and driving home, multiple lights on the dashboard started flashing that were not there when it was taken in. Upon taking it to a mechanic, it was found that a hose was disconnected, causing the lights on the dashboard to come on. Would not recommend this store.

Came in because one of my tires lost a battle to a nail. Didn't make an appointment and came in…read moreafter pep boys said they were too busy. Carlos saw that I rode in on a donut tire and got me in quickly. After my tire was replaced Sean educated me that they checked my other 3 tires and wanted to just let me know that they were getting close to bald. Sean mentioned a buy 3 get 1 free deal for new tires. At first I wanted just the one but he gave me an estimate of the mileage left on my other tires and I felt like his idea was out of the best interest of my vehicle; not like how other places throw random things like air filter and windshield wiper replacement for a gouged price. This place rocks. Genuine people, very friendly and professional customer service, and efficient work! If you're limping on a donut tire come here for a solid deal and solid people!

I have been using Firestone for years, and despite a few hiccups...trusted them. I had a dive…read moretrip planned to San Carlos Mexico, so I took time off work to make sure my car was ready for the trip. I made an appointment on July 10th @1300 to get my car checked. I arrived, was waited on and sat for two hours waiting for my car. Josh came over at about 1530 and told me my car was all good. I said "really?...the battery was checked, hoses etc"? (I noted my car was sitting where I could see it almost the whole time I was waiting...) Yep all checked, and good to go -I was told. I asked Josh what I owed....nothing. Also no paperwork to show what had been done. I trust the car professionals to do the right thing. My battery died in Mexico, and when the lovely people at Autozone in Guayamas popped the cover off my battery, the enclosed pictures are what I saw. I was FURIOUS. On what planet is THAT BATTERY in acceptable condition. I get back from Mexico and go to Firestone to ask WTF. Josh was there and I showed him the photos, and watched him tap dance around their procedures. I said " My concern...Josh...is either some one did not check the battery at all, and I was lied to, or there is a service person who is quite inept at his or her job. This was not a mistake........this was a decision" Josh finally acknowledged the battery was not in good working order....and....offered me .....a free oil change my next visit. A free oil change. There will be no next visit. My relationship with Firestone has gone bad....just like the battery they said was good to go.

About five years ago, when one of our cars needed repairs, a good friend recommended AASTRO. We…read morecouldn't have been more grateful for that referral! Since then, we've brought all our vehicles here from an oil change, maintenance, or general auto repairs and every experience has reinforced why we keep coming back. Most recently, my son's car had a transmission issue and also needed some additional work. Patrick was wonderful! Always respectful and patient, taking the time to explain everything so we felt comfortable and informed. Ray, Graves, and the rest of the team made sure we were taken care of from start to finish. The mechanic who worked on his car did an outstanding job, and we truly appreciate the skill and attention to detail. It's rare to find a shop where everyone is honest, caring, and genuinely invested in their customers. We feel lucky to have found AASTRO Transmissions & Auto Repair and wouldn't trust our cars with anyone else. Highly recommend!

Had aastro service my transmission on my 2016 ford explorer a few years back, just recently started…read morehaving a slipping problem, took it to brakemax and they said it took 6 quarts of transmission fluid, i have no leaks !,,, and only put 25k miles on the vehicle,, where does 6 quarts of transmission fluid go ?, i have had other problems with this shop !