I love to support small town businesses, the place is immaculate! On top of that they have every…read moresize imaginable and the clothing is very good quality and definitely worth the price, the girls in there are very polite and the music is Poppin. I'll definitely be returning again ladies!

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

In general, Nordstrom Rack has great deals on clothing, shoes, and items for the home. This…read morelocation, in particular, is conveniently inside the White Plains City Center on the first floor. However, the lines for the checkout are always very long and I often find that the clothing section is disorganized (especially in the sale section). Still, the folks with whom I have interacted in this store (cashier, fitting room attendant) have been friendly.

I went in and found some nice items! The prices were fair and I left with some nice outfits!!read more

I have to say I was super excited to shop in this store. I liked it so much I ended up getting $100…read moreof Torrid cash which I spent online. The thing is, if you end up not liking how something fit, they won't let you exchange it for something else unless the item is the same exact price. The Problem is that the online prices differ from the store price so you end up losing the cash. They don't even consider a store credit or giving the customer an opportunity to pay the difference. So if you must shop here and are using torrid cash of some sort, I would buy something you are sure you are not going to ever return. Or better yet, go to the store and try it on BEFORE you buy so what happened to me doesn't happen to you!

Love the clothes. Prices are good. Staff is friendly. Return policy is good Very nice stuffread more

This store is the absolute best . There is always a beautiful selection of clothing that…read moreencompasses a large range of sizing and styles . The staff is wonderful . I am always greeted with a big hello and the staff is so helpful! The items are almost always discounted and I don't think I've ever left without buying at least one item!! I walks love how the items are posted on the Facebook page and the generous hold policy makes it so I don't have to run right out the door to make sure I get my size in something I like. This is simply my favorite store !! When we entered Phase 2 of opening earth today this is the first place I wanted to go... and I went and of course found 2 beautiful tops !!

I had never been in a Torrid store before. If my memory serves me correctly, they are or were…read moreaffiliated with Hot Topic. This store is geared towards customers age 15-40 in my opinion. Some of the items are a little too trendy for my own tastes, but they do have a lot of nice items that I would consider if I was looking to buy. There is an underwear section in the back corner of the store. I saw a very tiny shoe section. They do have some cute accessories, the scarves were beautiful. Prices were mid range, some items seemed a little high to me based on the quality. This store also carries jeans, I know denim can be hard to find for the curvy shopper. This store is not too far from the food court and is on the upper level.

I like this store. They CAN be cheap SOMETIMES. I find this store to be more organized then others…read more I've shopped here multiple times for a couple of years. With that being said. I'm kinda annoyed that the past few months the dressing room has been closed. Every time I ask they say it's closed and it will be open in a month or two. I asked in December and they said February. I go in today to try on two shirts, I'm told again that they're closed until march or may or something like that. Every business knows if you let customers try on clothing the likely of them purchasing those items are a lot higher than if you don't. I put one thing back and got a sweater. Guess what it docent fit and I have to return it like always! The sizes here change between every article of clothing and it's beyond annoying to have to go home and use my house as a fitting room and then go back! They're multiple people working here walking around. It's not that hard to have someone stand by the fitting rooms and count each item before and after going into the fitting room! You make paying customers feel like shoplifters not letting them in the fitting room, and lets be honest that's what it's about. If you do your job and count the clothing before and after and make your customers feel good about purchasing clothing from your store it would be very appreciated!

Stylish clothing at very good price....even for plus size...only down fall is there is NO fitting…read moreroom

Great staff, fun and colorful selection that ranges roughly from L (10/12) -5X. And when I say FUN,…read moreI mean FUN. Daring patterns, funky designs, flattering cuts for curves, variation - skirts, mini skirts, jumpsuits, business suits, business casual, formal wear, whimsical wear -- just about any occasion you can find here. And as the name implies, it is focused on plus sizes although they do have a good selection of accessories too - hats, sunglasses, jewelry, purses, bags, belts etc. Also the fans in the fitting rooms! What a marvelous idea! Why don't more places do this? PLEASE, more places DO this. The staff were friendly, engaging, and very helpful and I found the prices to be fair. I got a blazer and two pairs of pants for about $80.

This shop is funky and fun and carries a lot of common brands we know in plus sizes at a discounted…read moreprice. They also have a featured designer rack in the back of the store near the fitting rooms. The one that they had when my bestie and I went was extremely expensive. She designed luxurious coats and wraps. One of the wrap vests looked super cute on me, but it was too expensive and there was no label as to what material was used. It did feel like polyester, however. The people who worked there were very kind and helpful and patient. Happy shops!

The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.