Great place for all your car needs! They have very reasonable prices, (much cheaper than some of…read morethe other places I've been to in the past) and don't try to upsell you on anything. The staff are all very nice, and the front desk lady is a real pleasure to chat with while you are waiting. Whether you are having car issues or you just need an oil change, I highly recommend this place!

This is a review of the D & D Transmission Repair in Norwich, CT. Dave Daley, the owner told me…read morewhat to expect when he was to rebuild the transmission in my 2011 Chevrolet truck. I had brought it to a dealer and got a pretty high cost for a remanufactured transmission. I decided to look around for a transmission shop and D & D had many good reviews. The price he stated to rebuild MY transmission was less than half of the dealer cost, so I agreed and left the truck with him. A couple days later, he texted me a few pictures of the disassembled transmission AND a short video of part of what he was doing. A couple days later, I stopped into the shop to thank him for the pictures and he brought me in the bay to show me the transmission and the pieces he would discard and some of the new pieces he had received so far. For about 15 minutes, he basically gave me a tutorial on how a transmission worked and what some parts did. It was over my head but I realized he really knew what he was talking about. All new parts were installed so basically, I have a new transmission. He also replaced the transmission cooling lines that were leaking. The job came with a 24 month, 12,000 miles warranty. Very pleased with the work and customer service.

Stay away from their service department, we've all known about how dealerships charge more for…read moreservice but when they underhanded and sleezy it's time to go... first they replaced a hood patch last year for $130, it broke after one use and when I called when going in for an oil change - oh will take care of you. Taking care is apparently to double the charge and ask for $230, no thanks. Then we'll give you a ride because we need 8 hours to do an oil change and "3 hours" if recall work, oh but when you call to see if it's done after getting a text video from our tech 4 hours prior that the work is done we're not going to give you a ride because the driver went home and no one else knows how to drive a car? Not only that but person in charge of your vehicle won't ring you out we'll have a different person and we'll say with a smirk "oh you found a ride." The attitude and lack of professionalism here was amazing! So many other dealerships in this area to try.

On 04/30/2019 I purchased a pre-owned 2014 Chevy Cruze from Valenti Ford in Mystic, my first car…read morepurchase in 16 years. My decision to purchase from Valenti was based on the relationship that had been developed with them 2014; since that time they had been servicing my 1998 Ford Ranger. Also, because I had also developed a relationship with Joel, the Sales Manager, a very professional, pleasant, kind and nice young man, the decision to purchase a pre-owned vehicle from Valenti was a no-brainer. The morning of my purchase, Joel connected me with Paul from Sales & Leasing. Paul has a caring, warm and open personality; he was very professional during the entire buying experience. He was patient, answering all of my questions, and he treated me as if my purchase was the most important purchase of the day. As a matter of fact ALL the staff that day at Valenti made me feel special. Paul showed me the Cruze, explained the vehicle and each segment of the buying process as we went along, up to and including the test drive. After deciding on the Cruze, Paul and Joel obtained the financing I needed (and that fit in my budget); Paul even handled contacting my auto insurance company to make the transfer. Next, I was introduced to David, the Business Manager. He too, was also very kind, professional and courteous. He went over all of the financial papers that needed signatures, explaining each one, step by step, page by page. He was also the liaison between myself and DMV. Because of him, I walked out the door with my new registration and license plates. Throughout the purchasing process there was not one moment that I felt any pressure to buy anything; it was a very pleasurable experience that I will remember for a long time, and because of Joel, Paul, and David and the entire Valenti Ford staff, the stereotype of the pushy and fast-talking car salesperson was thrown out the window! I can't say enough about how well I was treated, which will make me want to return for any future car needs. Without reservation, I will highly recommend Valenti Ford to anyone wanting a new or pre-owned vehicle. The saddest part about the entire experience is that because I purchased a Chevy, my time with the Ford staff will be limited; now I'll be going to Valenti Chevy (right next door-).

I've know Tim and his entire family over 40 years. When he works on my vehicles or my daughter's…read morecar we are safe and appreciate his professionalism. He is honest and trustworthy with a lifetime of experience in the automotive industry.

Don't take your car here. Every time the owner Tim fixes it, you know you're going to have to take…read moreit back. Check engine light was on when I brought it in and one week later it was back on. Called him up to confront him about it, and he screamed at me and called me a psycho bitch. Then I reported him to the better Business Bureau. Then he actually called me up and screamed at me again! Over priced for under skilled Mechanics. And rude as hell! Don't go here!

This guy is great!!!! He did a super job. Recommending him to all my friends and family…read more Thank you Jeremy

John Bunnell has owned and operated this auto body shop for well over 30 years, and he is the most…read moreHONEST, TRUSTWORTHY, FAIR owner you will ever deal with fixing your car. I have taken numerous vehicles to him over the years, and he has never failed to completely do the repair RIGHT the first time. I would HIGH recommend his auto body repair shop to ANYONE! Kathy Adkins

I have been taking both of my family's cars here for 8+ years and they are fantastic. Reasonable…read moreprice, great service, friendly staff, and very knowledgeable. They are exactly what you would want from a small local service center.

I took my wife's honda there to get a coolant leak fixed. I knew about where it was but simply…read moredidn't have the time to mess with it. They told me an estimate which was nowhere near accurate when we went to pick the car up a few days later. They mentioned nothing about how much the parts would cost and only said what the labor would cost. They didn't bother to call as soon as they found out how much the parts/total cost was approximately going to be, either. When my wife got in the car, she immediately noticed the battery 'idiot' light came on. I thought perhaps the battery was just getting weak and we drove it home anyway. A few days later she decided to try driving her car somewhere, it ended up stranding her. I had to come get her. I am very familiar with this car/engine as I pulled the engine out 7 years ago and rebuilt it complete with a cylinder head rebuild, block boring and ARP head studs. I replaced the alternator and remember some markings that were on it from the salvage yard I picked it up from. The car didn't have any charging problems but now it did (all of a sudden after we dropped it off there). When I took the alternator off, none of the markings the salvage yard put on the alternator were there. This alternator was nearly brand new on the salvage yard car I pulled it off of. Thinking about it, a few days later my wife says to me that she noticed another Honda just like hers but one model year newer was there at the same time as hers and was still there. We're thinking they swapped our good alternator with the alternator on that car. Pretty dirty stuff man....this is why I never take my car anywhere in this area, with the exception of Karnes over by the submarine base in Groton,on the rare occasion I can't get to it myself. I decided to take a chance this one time and see what happens and I got burned. I strongly suggest you stay away from these guys.

A shop that you can trust, knowledgeable, great service, brought our Honda there twice, always…read moredone on time

Always great service experience at Noank Service Center. Just this week I had front and rear brakes…read morereplaced and new tires and rims installed. Quick, efficient and knowledgeable work. Convenient location.

Amazing service! Professional and quick response. Found it by chance on a long drive, they fixed my…read morecar pretty quickly and I was back on road. Would definitely recommend to anyone.

Over the years, Joe has fixed all my dads cars. He's professional, fast, and reasonable. I have to…read moreadd that's he's just a nice guy too. I wouldn't hesitate to go to Joe for any car repair.

Very good service, fair pricing. Always a straight answer…read more Very good owner/manager and great mechanics. They do all kinds of repairs. From tires to tune ups. It's the place I'd send family and friends.

I wouldn't let these guys tighten up my lug nuts. After the work they did on my wife's car. They…read morechanged the water pump car still overheats. They recharged their air conditioner, still don't work. They changed the timing belt now the car only runs off of cylinders, worst mechanics in the area. The owner mario is a straight up j****** , rude piece of c***