Over Labor Day week they offered 70% off laser hair removal. I believe they are now offering 65% off. No qualifiers like " on some laser removals". I was seeking some removal because I get shaving / ingrown hair bumps on my neck. Their website will not allow you to see pricing. Forcing you to sign up for a video conference. When I went in, to the Fremont CA location, they told me it only applies to certain laser hair removals. They wouldn't state which areas, etc. WTH. Hair is hair. The neck is just about the easiest spot to access. It's not like they would be doing a bikini area laser removal. This is obviously a bait and switch tactic, which is not the mark of a reputable company. Go elsewhere if you need laser work. read more

I had an amazing experience the customer service at this establishment was excellent. I was hesitant at first about starting the facial hair removal process because I am breastfeeding. The manager Morgan was very comforting she assured me that I could start the process safely while still breastfeeding. I am so excited about starting this journey facial hair has been a long and embarrassing struggle for me, and had gotten worse with my second pregnancy. The process was so easy can't wait to see the new me! read more

LaserAway - Laser Hair Removal Near Me - Fremont, California

Had a wonderful experience with both nurse Sam and Nurse roshella Friendly , professional , and made my experience comfortable. Glad I chose laser away. read more

Crystal A. was AMAZING!!! I was so worried for my treatment since legs are a large area, but she took her time and made sure I was ok through out the entire process! I needed to take a few breaks in between and she made me feel super comfortable to ask for breaks if I needed. Super professional and organized, I'm for sure coming back to this location!! read more

I had forgotten about an appointment, came in and took care of me :) (my appointment time is usually pretty short). I've been doing laser hair removal and have had a drastic reduction in the hair growth on my upper lip. I'm on my 5th appointment and I barely some fuzz, if that, growing in about a months time. The ladies in the front are helpful, kind and inviting :) They offer hand sanitizer and take your temperature as you approach the front desk. read more

I started my Clear and Brilliant about 2 months and I am loving it so far. They have been so attentive and able to answer all my questions in timely manners. Everyone is so helpful and there for you. A text or call away!! They also keep checking on you which I love. I can't wait to see my results!! I am excited. Def recommended!! read more

I love laser away I've been coming to them since February of this year. the nurses are very understanding, sweet, caring, patient, and I appreciate they always use vocabulary that I understand and not huge words to where I'm lost. the staff up front behind the desk are always friendly. they let me know what promotions are going on. today they were kind enough to let me know my package with them is almost up, but I'm thinking of continuing with them a few more sessions. read more

Definitely seeing an improvement with laser hair removal treatments - looking forward to low maintenance smooth skin for the foreseeable future! Great investment, would recommend! read more

Everyone in this location are very professional and courteous. They value your time and can be flexible too. Respectful nurses and always attentive. read more

I am currently receiving several treatments at Laser Away in Fremont. From laser hair removal to thermage and cool sculpting. It's safe to say the staff is very well informed and easy to work with. My most recent visit was for laser hair removal and my nurse Erica was awesome. She makes the whole process very comfortable and smooth. Would highly recommend this place for laser hair removal. read more

Kind staff & very clean facility Friendly & on time service I recommend this Fremont location to my friends who wants to do laser hair removal read more

This location has deteriorated quite a lot. They are always so swamped with appointments that I have had to consistently wait for at least 30 minutes for a 5-min appointment. It seems like this location does not have enough rooms to accommodate all the appointments. They need to either stop overbooking or add more rooms. It is just so frustrating to wait so long even after arriving on time. I am just done with Laseraway and I can't wait to finish my remaining services. read more

What a let down this place is actually nice and the procedures started to work. Their booking schedule sucks and the person in charged of scheduling ignores my calls and even my email. I paid a lot of money for their service and went to 4 treatments with before the shutdown. Whatever you do do not pay upfront you will regret it like me, I was told to deal with their legal department with no explanation. All I wanted was to schedule my appointment. read more

My nurse Laura last week was nice and made me feel comfortable before starting the laser procedure on my underarms. Asked me health related questions to make sure the procedure would be safe for me. read more

I have been here twice and I've had great experiences both times! Everyone was friendly and I felt comfortable while I waited and when I received my services. The nurses were also professional and fun to chat with. I would recommend this location. read more

I had my initial laser appointment today at this location and it was very successful. The young lady at the front desk Morgan provided great customer service and informed me of all the policies and Covid safety guidelines. The shop was very clean. Richella was extremely friendly and informed me every step of the procedure. It was fast and pretty pain free. I'm looking forward to my next treatment. read more

I did my under arm hair treatment and leg lower～ Nurse is awesome！ She tell me before and after what should I do ～ The key is result looks good； My under arm hair looks less and still wait for the legs lower result～ read more

A quote from customer service Amanda (Mandi Holmes)- you pay for TREATMENT NOT RESULTS. That was truly the case for me. I spent 4 grand to have hair grow back longer on MY FACE and only small patches were gone on my face. The manager Marissa sounded promissing and refused to help me after finding no results after my 9th treatment. The reduced the intensity as I was unable to tolerate the higher intensity. Instead of helping me they asked me to purchase another treatment for 50% off?? Anyone who has had the same experience please reach out to me so we can take action collectively read more

They just want to upsell services and are totally tone death to what the customer wants. When you do a consult appointment it's not even with anyone from the medical staff or doctor. It is a marketing person. They don't listen to want your needs are, what you want etc. They just tell you, you need the most expensive service and the follow up services for a grand total of $5,000. Give me a break, surgery lasts longer. I was truly dissapointed. I went to Laser City in SF where I was heard and I got what I needed. Total tranparency in pricing and easy appointment process. read more

Showed up 20 mins early for my appointment and waited patiently while the receptionist upsold another client only to be told that my paperwork was incomplete and my appointment would need to be pushed back. Terrible way to treat a first time patient who has already paid thousands of dollars for treatments. I'm not sure I'll be returning. 2 stars because the receptionist was pleasant and a good salesperson, minus 3 stars because they were disrespectful of my time. read more

Laser Away consultation is outstanding! Jess is such a sweetheart and helpful She takes her time to explain in detail. I am happy I chose Laser Away. Farha read more

Updated review. Since the last review I made all has been amazing. The Fremont gals have always been amazing. I still haven't called the main 310 area code office for anything and have just been booking directly through the gals at Fremont. Seems to be the best option. read more

Fremont is a great location. Staff is helpful and friendly. Morgan is amazing! Very sweet and compassionate towards all your needs. Really appreciate her. read more

I've been going to laseraway for a couple of years now and i'm so satisfied with results. I'm now on my maintenance package and have started with clear and brilliant. Fremont location is fairly new and since it's closer to me, i chose to get my treatments there. The moment you enter, you are greeted and immediately checked in and assisted. I love how i never have to wait which really shows that scheduling is done properly. The nurses are very professional and they really make sure they take care of you during your session. read more

I love love love the fremont clinic. The clinic was super clean and the front desk and nurses were so friendly! I definitely recommend getting the clear and brilliant facial. I'm on my 8th session and my acne scars cleared up ! My pores look filtered with make up. I will be getting more sessions of laser hair removal as well. My nurse Kerry was super thorough. 5 star service read more

This is my review as a first time customer to Lazeraway at the Fremont location. My experience overall was awesome and I was treated with utmost care by the office manager as well as the nurse. I'd like to specially mention Morgan who was very kind and thoughtful. She went out of her way to explain the various procedures and the specials. She is warm and very customer oriented in her approach. I'd highly recommend this location to anyone looking for their services. read more

This review is specifically about my booking experience with Bianca. She called me literally 2 min after I made an online inquiry. Within 10 minutes I had paid for my treatment (in full - $1300). Payment is required to even being able to book the first appointment. Before I paid and booked, I specifically asked whether it would be a problem that I currently breastfeed and the answer was a clear "no". Once I arrived for my appointment a few days later, it became obvious very quickly (as confirmed by the medical professionals at the location), that it would indeed be a problem that I'm breastfeeding. I wasn't able to get the procedure done. I asked for a refund since rescheduling wasn't an option given the circumstances and was told to expect a call from Bianca to get the refund going. Fast forward a week and several texts and attempted calls to Bianca later, I had still not heard a single word. I returned to the initial laser away location were I was told again that they were also trying to get in touch with Bianca - unsuccessfully; and there wasn't anything they could do, but to wait few more days. After a week back and forth, I decided to dispute the charge through my credit company and received the refund immediately. Very poor customer experience. read more

LaserAway Fremont is a great, clean location with exceptional customer service. All the front desk ladies as well as nurses are the best in the industry. read more

I am super tired of shaving and waxing my under arms so during my lunch I spontaneously made a free consultation with Brandi who called right at my appointment time. She was super helpful and explained all the pricing with the summer discount which saved me a bunch of money! I asked if they had any openings the same day and they did I was in the office in 5 min since I live super close to the office. The laser treatment was super quick and I didn't feel a thing. Crystal the tech who helped me out went over the after care and reassured me everything was going great as I was very nervous. Everyone here is super helpful I'm so excited for my second session. 10/10 first experience thank again Brandi & Crystal. read more

Had a great experience at laser away Fremont. Candice was my nurse and she was extremely knowledgeable. She walked me through the process well and always asks whether I'm comfortable. She's extremely thorough and diligent in her process as well. Marissa, the director of the clinic, is also really great. She is always helpful and ready to go the extra mile for her clients. She definitely is a reason I choose to come back to this location! read more

Love coming to the Fremont location for my treatments, Been coming here for a few months now and the staff nurses and front desk girls are always so nice and friendly. I highly recommend this location. read more

Love LaserAway!! I've been going to laser away fremont for a few months now and I have never had a bad experience. Everyone from the ladies at the front, to the nurses who do my treatments are always so sweet, professional and helpful. I'm only on my 4th laser hair removal treatment and I already see great results. I definitely recommend! read more

I needed a very quick appointment because I am leaving soon for a trip and Alondra was able to get me one today!! She was very kind and so helpful along the way. Thank you for your great service! -Sweet Hertez read more

My friend referred me to Laseraway and told me about her experiences here. I was interested in laser hair removal treatment so I gave them a call for consultation about prices and more. Luckily, they had spring discount but it seems like they have good discounts every year! They also do loan plans which was very helpful for me. I would definitely recommend anyone who is interested in any procedure because they are awesome! read more

Starting going to this amazing location a year ago or so and had some hic-ups I call them. Talking and working with Morgan has made a huge difference as a game-changer. She is understanding of issues I have had and has come to my rescue on many occasions. Just want everyone to know Laser Away in Fremont is your go-to place for all your beauty needs. p.s. make sure your appointment is 2 weeks out or ask the nurse when your next appointment can be.. just saying read more

Went in for the first time and was seen on time and was a really quick appointment. Super painless more than I was expecting. My nurse was Laura and she was helpful in all the questions I asked and made me feel comfortable. Thank you ladies read more

Did the hair removal three times here, the whole team is friendly and the rooms are clean, and shout out to Angela to give the best deal :)

Marissa has been so helpful since I've started my laser journey here at the Fremont location via the Groupon special. She is friendly and knowledgeable, and most important, not pushy. I got my 2nd treatment today with Gabby and she was SO friendly, and super thorough with my Brazilian laser. Really happy with the results so far from just 2 sessions and will most likely purchase the package. read more

I am using Laser Away, Fremont location for almost one year for full face hair removal. The staff is awesome and very friendly. The location is very neat and they follow all Covid norms. I recommend Laser Away for all treatments. Great service. read more

Great customer service and personable staff. Came here for a consultation, interested in the clear and brilliant service. Wonderful, accommodating staff, patient and professional for fielding questions and explaining the procedure as well as financing options. You check in with a nurse practitioner remotely and she does an initial health prescreening and their licensed RNs are the acting practitioners. Camille was amazing and even after my first session I can see slight results. Looking to get rid of some acne scarring and enlarged pores that comes with aging skin. Convenient location! read more