Cancel

    Open app

    Search

    Arch Threading & Wax Center

    3.3 (97 reviews)
    Open 10:00 am - 7:00 pm

    Request an appointment

    Response time

    10 minutes

    Response rate

    100%

    Services - Arch Threading & Wax Center

    Threading

    Bikini wax

    Waxing

    Arch Threading & Wax Center Photos

    You might also consider

    More like Arch Threading & Wax Center

    Recommended Reviews - Arch Threading & Wax Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Madhuri G.

    Post edited to add additional harassment. Please see attached message I received after I wrote the review. It is absurd. I have been going to Arch for a few years now. I bought their package for waxing (arms and legs). This review is for my most recent visit to their paseo padre location. Since i started going to them, they have gone from 3 locations to 1. What follows might explain why: I walked in 5 mins before my appointment. i was asked to wait while someone would see me for my waxing appt. another woman walks in 10 mins after me for same time appointment and she gets to go into the room right away while i wait outside. i find that unprofessional but thats fine. i continue to wait, to be led inside finally. They ask me to undress and cover up with a piece of paper. they dont give you a decent gown or anything. When I did, Manisha walks in 10 mins later and says she needs a loo break and walks back out, another person Mamta comes and does my arms and legs waxing. All the while, the front desk person is yelling at someone on the phone. its not a good experience. Manisha returned and I asked for a brazilian wax and she gave me a different product and claimed that is brazilian wax when it clearly wasn't. when we were done, she did not give me time to dress up and just opened the sliding door and walked out. no privacy. Billing: I still thought i should give her some tip and went to the billing counter. She asked me if i want to renew the package and I said no, She then added a $20 fee for excess growth - legs while i clearly did not have any excess. When i confronted her, she said it is policy since my last visit was in Feb '23. I said but that does not mean you charge me extra when i clearly did not have excess hair on legs. even if i did, they never told me this when the package was purchased. She said it is store policy. I chose not to tip because of this and walked out. I would stay away from their business. And stay very far from their packages. they have 1 store remaining and given their behavior, they might shutter that soon as well.

    Whitney M.

    Shilpy is my girl!! She's always so friendly and welcoming. She always shapes and cleans my brows perfectly. I currently get my Brazilian done here as well. They are great with washing their hands after each wax appointment. Currently they're short staffed so the wait can be super long.

    Lí R.

    I really like Masnisha my friend recommended I come here. BUT I had purchased a Groupon and upon arrival, she asked to see the Groupon and sent a picture to her manager. The manager stated that they were not able to redeem the Groupon and it was "pending" that I needed to wait 24 hours...it never said this on the listing on Groupon. Then they proceeded to tell me that the manager said I can cancel the Groupon and pay in store $38 for one session saying that was the price on Groupon when it said $32.30 for that day EVEN THO I paid $41.30 for 2 sessions on Groupon. I have seen other similar reviews so obviously the manager is trying to get over on people!!! She said I could come back Wednesday??? I didn't want to have to came back another day after driving that far and I'm prego. I asked to speak to the manager and she said she was "busy" and couldn't talk to me even tho she was messaging the employee. I even asked if they could write my info down and redeem both my sessions next time since it "wasn't scanning" and she wouldn't. Manager/Owner is a Fraud!

    I don't usually write bad comments but i need to share the inconvenience that they gave me. For me it's not safe to put your card information to their system. In just one click ... they will charge you even you didn't get the promo. Last week i just saw my acct that o was charged $948. And accdg to My bank they tried to charge me again for $500 more but the bank decline it. So i went to the salon And the worker that was there called the manager. So she told me she will give me refund, will process it on monday and will call me monday. I shld hve ask her why not do it saturday. But then her comes Monday waiting for her call, she didn't call me. But she said it will be on my bank 3-4 days. So here comes 4th day the money is not in bank still. I called my bank they said it's still Processing. So i text the manager again. And told me she did it Wednesday because salon is close monday and tues. So I was upset bec she told me monday. And without letting me know that i meed to waig for Wednesday. She apologized, but the inconvenience that they gave me os unacceptable. And if she's really sorry she should have done it saturday coz i was there early. And if not sat even the salon was close Monday she should have done it. And the reasons that she yold me, i feel Like it's just an excuse. Pls read her messages

    Groupon showing how many services paid for and when I redeemed the 1st one.
    Michelle H.

    Horrible customer service. I purchased a groupon for three leg waxing services and only used one in February. Alameda County then went into SIP and I didn't use the rest. According to Alameda County all salons and indoor services were supposed to be closed up until recently. So not sure how this salon was opened since June. There would've been no way for me to know since everything was supposed to be closed. Manager said she would only honor one but not both. Then she proceeded to tell me she preferred to loose money than to have a sour mouthed client come in and cause a scene. She said I could take the one service or deal with groupon. We all know groupon isn't going to refund me since I used one service. Save yourselves and take your business elsewhere.

    Ask for her

    See all

    3 months ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Katrina N.
    955
    41
    36

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lí R.
    0
    14
    17

    3 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 9
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Thank you. We value you as a client.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eva B.
    239
    29
    48

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan T.
    17
    21
    24

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lora O.
    20
    22
    34

    7 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of V S.
    0
    16
    22

    5 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0
    Photo of k.d. w.
    11
    23
    0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Debbie B.

    Debbie B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Arch Threading & Wax Center

    Do any stylists do hands only threading?

    Yes, we have now started threading and Yes, we have hands only threader at this location.

    View All 2 Questions

    Review Highlights - Arch Threading & Wax Center

    I had a conversation with Debbie after and she was very knowledgeable about the types of wax and facials I could need.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Arch Threading & Wax Center

    Arch Threading & Wax Center

    3.6
    (173 reviews)
    0.0 mi
    $

    Love this place! They know what they are doing! My eyebrows ALWAYS look so good! Also love that I…read morecan buy a package and that's so much easier!!

    MANAGER IS HOSTILE **update***…read moreThey are using images I did not authorize They told me they used for evidence for refund Now posted on website I asked them to be taken down because I didn't not consent and this was her response The lady did not ask what I wanted and took a lot off my brow. She didn't show me the mirror, I left very unsatisfied with the shape. I cried when I saw my brows. I went in for thread and wax. I've I had requested a refund on just the brows & they guaranteed me a refund. When I left I got off the phone with the owner who called me to tell me they don't see the difference and my brows look better now. They called with a hostile tone. How are you going to tell me what looks better when my eyebrows no longer have the shape I came in with! She said I wouldn't be getting a refund and was very rude. VERY RUDE OWNER MANAGER the shop ladies were nice about it & understood lady you couldn't afford to refund $7?? Sad. I can see why all other locations are CLOSED LOOK AT THE PICTURE SHE DIDNT EVEN REMOVE ALL MY HAIR DEPTI CALLED HOSTILE AND TOLD ME WHAT SHE THINKS LOOKS GOOD THEY ARE NOT MY ORIGINAL SHAPE THEY LEFT HAIR ON MY UNIBROW AS YOU CAN SEE IN THE PHOTOS UNPROFESSIONAL DO NOT COME HERE

    Photos
    Arch Threading & Wax Center
    Brow Threading
    Brow Threading
    After and before facial treatment.

    See all

    After and before facial treatment.
    Aura Skin-N-Beauty

    Aura Skin-N-Beauty

    4.7
    (162 reviews)
    3.9 mi
    Certified professionals
    Luxury

    Destiny was so kind! She made me feel super comfortable, which is exactly the goal, and I loved it…read more She's also a baddie!

    Service requested: backne facial. Quality: 2 star of 5…read moreVibe: 1 star or 5 Cost: 175$ terrible rip off. The service doesn't fit the bill. It was short. Around 30 minutes service. Costed me $175. The yelp discount wasn't 20% off. It was for 10%. Regretful and really irritated I came here after doing some research. I should have stuck with the ones I used to go to. Terrible all around treatment. Anyways here are competitive places you can definitely go to!! Clevenate (does great back and face facial, and scalp facial - so fun!!), and Facial by Kim (she's very OG in offering skin care service that is hydration and acne treatments - love her even if she's a bit critical abt ur skin), and Cure to Dence Skin - they have newcomer promotion, so take advantage of it!! take your money that costs about $100 and are excellent in service and quality. Clevenate and Facial by Kim and CuretoDenceSkin At this place Aura Skin N Beauty I find the facial service on the back was not even the bare minimum. Not really treatment for my back. We talked a lot and I preferred it to be quiet. She gossiped later that all I did was talk about myself. But girl, you kept asking. It left a bad taste in my mouth. Also at the end before it was over she just opened up the towel and exposed my back and she left afterwards for a few minutes. What is the reason to leave product on my skin and the cold air? It was cold and I didn't expect her to leave me. At least let me know to expect that ya know??

    Photos
    Aura Skin-N-Beauty
    Aura Skin-N-Beauty
    Aura Skin-N-Beauty

    See all

    Beauty By Raj

    Beauty By Raj

    4.5
    (56 reviews)
    4.2 mi
    $

    When it comes to eyebrows, I'm super picky and nervous about who could help me. I had one horrible…read moreexperience a long time ago by going to a random stall in the mall, and then never left the one brow tech I had, but since she quit, I haven't gotten my brows done in over a year. I finally worked up the courage to step into Raj's salon based on the reviews I read. I waited for Raj to finish her client, I asked for a simple clean up and let her know my left brow is always raised higher than my right one, hoping she can find a way to keep them even. She was so fast, quick and painless, and made my brows look more balanced. I will definitely be coming back. She reassured me that everyone in the salon can do similar work but given my level of anxiety around this I probably wouldn't pick anyone else except her!

    I've been here about 4 times and I've had no complaints but today was different. I called in to…read morebook an appointment and I was so sad leaving my appointment that I cried. Being that this was my 4th time I thought Renu knew how I liked my eyebrows, just cleaned up but today she chose to thin out my eyebrows and now they are 2 different shapes. After telling her I didn't like them she kept telling me I had no hair in the beginning of my brows that's why she had to follow that but I told her I had hair there. I told her I did not like my brows and she kept telling me to use castor oil. So now I'm having to use another product to help them grow out again ? After I've been growing out my eyebrows already ? I'm so disappointed in my service and I just hope this doesn't happen to anyone else.

    Photos
    Waiting area
    Waiting area
    Gorgeous brows
    Gorgeous brows
    After my appointment  two totally different shapes and Renu kept telling me they look the same! But they're super thin

    See all

    After my appointment two totally different shapes and Renu kept telling me they look the same! But they're super thin
    The Browhood

    The Browhood

    5.0
    (16 reviews)
    2.7 mi

    Erica is the best threading artist I have ever been to. I was going to another woman before her for…read more10 years because she was the only one I knew of. Once I learned that Erica did brows and threading through instagram I wanted to check her out because she always posts beautiful before and afters. She is also very informative of her craft and that really pulled me to give her a try. My experience with Erica has been great. I've been going to her every 3 weeks and booking online is super easy. She always makes sure I am happy with the outcome and asks if I need any adjustments. I get my whole face threaded and it is so worth it. I always feel like a brand new woman when we are done. She pays attention to detail and has gotten my eyebrows to perfectly match which was a struggle for other artists in the past. Not only is she a skilled artist, she is clean, and the sweetest. I love chatting with her! Her studio is beautiful and always very clean. She makes sure to always sanitize her hands even when she steps away for a second. I really appreciate the cleanliness especially during a pandemic. I highly recommend Erica if you are looking for someone to trust your eyebrows with!

    This is the BEST brow studio in the Bay Area. As someone who has been through dozens of brow techs…read moreand loves their brows, finding Erica has been life changing. Not only does she do an incredible job, but she knows how to communicate with me and what I want my brows to look like. She always listens to what I want and executes my vision perfectly, (I've even gone in a few times not knowing what I wanted, so she gave me some ideas and they always come out amazing) and is VERY thorough which I especially appreciate. On top of that, she runs a very professional business and her studio is always clean and welcoming. I HIGHLY recommend The Browhood for the best service and brows in the bay!

    Photos
    Full teen brows shaped for the first time! We consulted first with client and mom about her natural shape and decided less is more!
    Full teen brows shaped for the first time! We consulted first with client and mom about her natural shape and decided less is more!
    The Browhood

    See all

    Arch Threading & Wax Center - waxing - Updated July 2026

    Loading...
    Loading...
    Loading...