I have appreciated the excellent customer service from the local LaserAway in Lake Forest, CA. Christie,, the nurse, is very careful, thorough, kind and professional. Hailey is so sweet and helpful. She is the perfect person to greet customers at the front desk. Finally, Melinda was who I spoke with over the phone, and she provided wonderful customer service. I felt very supported by her. I was extremely impressed with how careful the entire staff was in protecting the customers from the Covid-19 Virus. I highly recommend this particular LaserAway Site. Coming here was an enjoyable and safe experience. read more

I've been going to LaserAway for a few months now and I'm surprised and happy by the progress so far. I was pretty skeptical about laser hair removal but I thought I'd try anyways. My last appointment was with Jenn and I'd never met her before so I was nervous at first. She was really kind and informative and answered all my questions with confidence. I'm not going to lie and say it doesn't hurt but there are ways to make you more comfortable and Jenn did them all!! She's awesome and so are all the other staff. read more

I'm so glad that Laser away has opened back up!!!! I love the service and updates that the Lake Forest team has given me during this crisis.. Ana was so helpful this afternoon making sure to find an appt. for me that wasn't too far out.. even asked if another location would be ok and she was able to accommodate me!! I definitely recommend them to my friends! read more

I seriously had the best experience with laser away. There's someone who is there for me every step of the way checking in on how my services went and you can really tell they care. Also the girls at the front desk and the laser technician were so sweet and welcoming and just had the best vibe. I'm obsessed with this place and so happy I'm going here now read more

I had the best experience at laser away! From the front office staff to the nurses, I couldn't ask for better service. So happy with my results! I will definitely be back. Highly recommend!!! read more

This place is terrible. They made me apply for a loan, I was pressured. I canceled it the same day and I called the ally lending company where they put me through. You can cancel anything within 3 business days even buying a home. I never get the service or money but they're constantly harassing me to pay the loan. I had it! I'll sue them both to small Chaim and for stressed that they put me through fighting with my husband over this! They don't care! Ally lending is terrible! Don't get any loan from them! read more

I first started going here for a series of tattoo removal, so happy with the results so far. Then I started doing a series of the Clear & Brilliant laser facials, so happy with this service as well. Recently I got Juvederm Ultra in my lips and I am thrilled with my results. Dana was kind and listened to all my concerns, she was professional and knowledgeable. I am impressed by her talent, I love the results. I will ask for her in the future not only because she's great at creating desired results, but for her ability to provide genuine care and comfort. read more

I highly recommend this place! I did botox and the whole process was amazing and stress free. Everyone is so nice and helpful from the booking process to the end result. Definitely come here! read more

Morgan did my Botox-she helped me with how many units to get my desired look and was as painless as possible. Thanks so much and looking forward to my next visit. read more

I have been coming here for laser treatment for awhile and I absolutely love it. The ladies that work here are so sweet and always make sure your comfortable. I recently went to Sarah for lip filler for the first time and she was AMAZING. I told her I had a low pain tolerance so she made sure I got numbed in every possible way to make the experience great for me. She made the experience so enjoyable, I would highly recommend Sarah for your next treatment of any kind. read more

I have been going to LaserAway for years. They are always professional and provide the best service. I saw Diane yesterday for Clear and Brilliant and couldn't be happier. She was gentle and made the treatment extremely comfortable. read more

I have had my initial review and first treatment to improve my 70 year old skin. It's too soon to say how it worked but I have high hopes and the gals I worked with were professional and knowledgeable. read more

This review is for the Thermage FLX treatment, face/eye opener package. I had my treatment 4 days ago, and I have to say so fat I am very happy with the treatment. This treatment does not work right away, you see results over time. However, I already notice a difference in my forehead especially. I was very nervous for my treatment since I have sensitive, very fair skin. The staff at Laser away was very patient with me answering all my questions, and the nurse took the time to answer all my questions before the treatment. The treatment was painful in some spots (especially the jaw line and a couple spots along the hairline of my forehead) but for the most part very tolerable. Most of the pulses just felt like a quick heat blast and did not hurt. The new machine has a vibration and cool air blast that helps distract from the painful bits. After the treatment, I didn't notice any pronounced redness or anything, My husband didn't even notice that anything done at all. I was careful to keep my skin cool and used aquafor for the first 36 hours. Staying out of the sun is important too but Inalways do that anyway. If you do go in the sun you just need to wear a hat and/or wear sunscreen. The only downside so far is that it is pretty expensive. I can't wait to see what happens over the next few months. read more

I absolutely love laseraway !!! Everyone is very knowledgeable and disclose everything and want the best for you, I feel 100% safe and cared for here read more

"This is a bit pricy," is what I was thinking when I prepaid for several treatments (IPL and Clear & Brilliant). But I couldn't have been more wrong; based on the results, it's an amazing deal! My goal was to repair some dark spots due to sun damage. Now, 3 appointments so far, and I'm already seeing better than expected results! My dark spots are fading. But more than that, my skin is looking much more smooth and vibrant and youthful. Everyone at LaserAway has been so nice and professional. Lisa was my first contact. She's exceptionally patient, friendly, and knowledgeable. She listened to my skincare goals and put together a package to best fit what I wanted. Shinobu did my latest IPL treatment. I couldn't be any more happy with her work. Like my previous appointments, she asked me what my specific skin concerns were so that she could best take care of the areas most important to me. At LaserAway, you won't feel like an assembly line patient. They genuinely care and want to help. And it works! Totally worth the cost. read more

Service was great and laser hair removal was completely painless. Would definitely recommend!

Allison is a great laser tech! Highly recommend Laser Away! I love the results!! AAA++++

I had laser hair removal treatments 20 years ago. They were highly effective. I paid for 2 packages at Laser Away, including paying for a melanin enhancer (super expensive), and had no results. I attempted to book my final appointment and the front desk girl spoke in a valley girl/ Kardashian like, condescending tone, asking me if I understood her "scientifical" instruction. The place is clean. I liked the nurses there, but the receptionist....mmmmm... Lasers were seemingly ineffective. read more

Have had a great experience with LaserAway. There was a bit of a misunderstanding initially but the manager Kira was able to come up with a perfect solution. Very friendly and professional staff. I love that all the technicians are registered nurses. Jennifer has treated me multiple times and has been wonderful! read more

I love laser away so much and my nurse Sarah gave me such a great experience today!! Totally recommend coming to this location for laser hair removal!! read more

Jennifer is the absolute best!! My treatments with her are always effective and she does a meticulous job. She's also super friendly, which makes the treatment time just fly by. Highly recommend her and Laser Away! read more

Great service, I highly recommend going here for laser hair removal. The girls here are great

Love it here! Everyone is so kinda and has helpful tips and tricks to make the experience easier. I've had great results, definitely recommend! read more

Laser Away in Lake Forest is Amazing. All staff are very professional. Especially to all the PA, nurses that helped me in the past, Danielle, Veronica and nurse Diane. Highly recommended. read more

I had an amazing first experience at Laser Away today! This was my first time getting Botox and I felt a little nervous coming in. Danielle was so inviting and warm when she greeted me. She made me feel like I've known her for years! She answered some questions I had before walking into my appointment. Jennifer was so great! She made me feel very comfortable and at ease. She answered the rest of questions I had about my normal day to day routines and what I would need to hold off on the first day. Overall, I would definitely recommend coming to Laser Away in Lake Forest because the staff is truly amazing! read more

I've came here for laser on my arms, legs and bikini line as well as got my lips filled with juvederm and I am obsessed! The nurses that have treated me and girls in the front are so nice and informative! Hailey helped me and answered all my questions in the consultation, and eased my nerves, as I had never done laser before. Also it is so clean and everyone has their masks on, and your temp is taken at the front before you are allowed to go into your appointment. Love this place! read more

Great GroupOn IPL experience at the El Toro LaserAway. I was skeptical based on some reviews made by groupon clients, but my first IPL session was a success. I feel like my tech -- forgot her name sorry :( -- was very thorough and delivered exactly the strength that would benefit my fair skin with pretty severe pigmentation. Already seeing a HUGE improvement. Quick, easy, on time, and minimal discomfort/downtime. Looking forward to IPL #2 in 3 weeks! I will update for sure!! read more

Sarah at the Lake Forest location was the best at making me feel comfortable, answering all my questions, and checking in with me to see if I needed any breaks!! read more

I have been doing laser treatments for over a year now and I have never had an issue with any of their staff. The location is clean and all the nurses are so caring and always ready to answer any questions. Today, I had my treatment with Sarah for the first time and she made me feel comfortable which helped the session seem painless and short. read more

Today I had my 4th underarm treatment with Sarah. First, let me say that I am so pleased with the results so far! I no longer have a five o'clock shadow in my underarms, my skin is super smooth, and I can go about a week without shaving, which is HUGE, considering I used to shave every day. Second, I loved that Sarah had a trick up her sleeve to help lessen the pain of the lasers. She gave me an ice pack before the treatment and I literally couldn't even feel anything. It was my easiest treatment yet! Also all of the staff are always super friendly. I definitely recommend Laser Away. read more

Okay I could not be happier that I made the decision to do laser but specifically at Laser Away!! They have been so sweet and the best at explaining everything and making me feel totally comfortable. I just had my first session with Sarah L. At the El Toro location and we had the best conversation the whole 45 min it took to do my full legs, under arms, and Brazilian. I've waxed for the last 6 years and I can honestly say laser is not even close to as painful as waxing is. I'm so happy! It's expensive but it's so worth it. And they even offer payment plans. Definitely recommend!!! read more

Awesome experience with Heather at Laser Away Lake Forest! Everyone there is extremely kind and welcoming. With many laser hair removal options in Orange County, Laser Away definitely is the premier salon for both results, professionalism, and customer service. I'd give 10 starts if possible! Enjoy!! read more

The staff here is incredibly friendly! You are greeted by the nicest people with a great energy! Their services are also super speedy and totally professional. Their prices are higher than other places if you shop around, but they often run great deals like 70% off. Talk to the people working here and they will set you up with the right deal. read more

The staff is absolutely wonderful here. Ana was so professional and knowledgeable while getting me set up. Then when I went in for my first session the ladies at the front desk were so nice and helpful (I wish I could remember their names). They took me back to my room to change and introduced me to my nurse Jen. I just want to say Jen is AMAZING. She made me feel extremely comfortable, answered all the crazy questions I had, and was an absolute sweet heart. I never once felt uncomfortable and my treatment was easy breezy. For reference I did my whole upper body, face and Brazilian. Thank you so much Ladies! Excited for my next sessions. read more

I have been shaving and waxing my legs as long as I can remember. Learned about Laseraway from a friend and decided to give a shot. I had a consultation with Melinda, who was super informative and nice. She answered all my questions and helped me set up my first appointment. Not only this, she got me amazing discounts! I highly recommend this place even if you are not sure just have a free consultation with them. read more

I bought a Groupon thinking it was going to include the entire full sessions (for what is needed for the area) however, I wasn't told until AFTER, that I would need 3 more sessions at triple the price! the complete the full sessions. I came in thinking I had an appointment when in fact I came in to waste my time by both not getting treated and hearing news I would pay more (3 times more!) . DO YOURSELF A FAVOR, get treated from a facility that gives you honest advice and honest price breakdowns. This location along with other LaserAway locations are obsessed with upselling you yet when it comes down to actually getting treated, the quality of treatment is not there. read more

I went to jen in the lake forest location for leg, under arms and she was so friendly, professional and made me so very comfortable! I'm going to use her as my go to from here on out!! Highly recommended!!! read more

I absolutely love LaserAway! I've only had great experiences here. From the friendly & professional team at the front to the incredible nurses, this location can't be beat! Id recommend LaserAway to any friend friend or family member interested in their services! read more

I have never left a yelp review in my life so this is cool. I went in on the fly because I had another appointment that I was waiting for and I always wanted to get rid of my hyper pigmentation so I was like why not. I was greeted by the cutest girl at the front desk named Christa (i hope thats how you spell it). She helped me get booked with a consultation with teal who sealed the deal. (I didn't intend for that to rhyme, i'm just a genius) but anyway, long story short I ended up buying 3 sessions of clear and brilliant that were pretty expensive, but i hope they work lol I learned that christa is a licensed esty and she gave me some genuine skin care advice that I could do on my own time because she is so freaking precious!! I manage an industry that involves estheticians so we related on that. I can't wait to get my next one and see further results hehe read more

I love using Laser Away for my beauty needs! I have found that they do the best Botox around! The staff is always so happy and helpful!