We brought out autistic five year old in for a check up and this place was amazing!!! The office is…read morefamily friendly and clean, the front desk was helpful with making the appointment and scheduling. Tena is awesome, she was so kind and gentle with our daughter. Did things at her pace and made her feel safe, let her see and play with the tools. Made my husband and I feel reassured and encouraged. 100/10 would recommend!!

Awful experience! I wish I hadn't trusted the reviews, they pay customers for them. Bad hours, rude…read morestaff, long waits..huge mistake!

Recently moved to Kent and needed to find a dental clinic that takes my insurance. I was then…read morerecommended by a friend to try Rewards Dental. So I called to make an appointment and I was impressed by how friendly the staff were. They checked for me my coverage and I was able to be scheduled in right the next day. I just needed basic cleaning on my first visit but I have to admit that the service provided was above and beyond, I felt very comfortable because the staff took away all my apprehensions away with their confidence and expertise.

I'm 48 years old, and this place was the worst dentistry I've ever been to…read more My first experience at this dental office will also be my last. The waiting room was crowded and noisy, all the furnitures were super worn out, and the floor was dirty with trash. The uncleanliness followed in the exam room. The dirty counter in the exam room was definitely an omnious sign of my appalling experience with them. Since I was a new patient, they took X-rays and proceeded to exam my teeth. Unlike any other dental places I've been to, they didn't even clean my teeth. Then the Asian male dentist (I didn't get his name) told me that I will need a deep cleaning and 9 fillings. After insurance is billed, I would have to pay about $1000 out-of-pocket for this recommended plan of care. I was shocked and troubled by Rewards Dental's recommendation. Mind you, I went to a different dentistry about 7 months prior and that place didn't tell me I needed a deep cleaning. In fact, they put me on a 1-year cleaning schedule as opposed to the 6-month schedule that I was accustomed to. They also didn't indicate that I needed any fillings done, let alone 9 of them. Today I just went to a different dentistry to get a 2nd opinion because Rewards Dental's plan of care for me seemed outrageous. The new dentist confirmed my suspicion because she didn't think I needed a deep cleaning, and she only recommended 1 filling which will only cost about $90 out-of-pocket. I am really appalled by Rewards Dental. This is clearly a case of an individual (or a practice) who prioritize profit over their patients' well-being. The unethical behavior found here is unacceptable. I hope this review will deter some people from going to Rewards Dental of Kent and in turn avoiding getting ripped off.

OK -I am not sure if anyone is actually happy about going to the dentist however I can say I was…read morevery pleased coming back from the dentist. Over the years I have had a few difficulties with dentists (from billing to just packing up and closing down with no notice) so I was a bit apprehensive about going to a new one however I knew I had some significant work to be done. I arrived to a warm and welcoming office with a great receptionist who easily looked up my insurance information since I had forgotten my card. Soon enough I was brought back and Dr. Manchester talked with me before hand to get an idea of what my concerns were and then she performed an in-depth (compared to what I had previously had) exam taking numerous pictures/x-rays. After My Initial exam I was scheduled to come back in on another day for a formal review of what the Dr. Manchester thought I needed and how we wanted to proceed. They were very mindful of cost, time and in general how well I was treated allowing me to feel at ease while scheduling the beginning of what will be a bit longer of a process than I would like - however all of my options were carefully explained to me so I could make the choices I wanted. My next visit was for the initial deep cleaning (they do one side per appointment) which went about as good as that sort of thing can go. The dental hygienist was very nice (as is everyone else seemingly) and thorough. What is an uncomfortable appointment was definitively made much nicer through her careful attention and friendly demeanor. Last but not least I would like to say that about a week after by cleaning I received a hand written note thanking me from the hygienist and it is those little details which separate Renton Smile Dentistry from the rest.

Started out ok, but.... they did ask me to pay pre appointment since I don't have insurance. I…read moreunderstand this, but it will become important later. first appointment was an emergency Saturday appointment. Had quite a bit of inflammation . First they x-rayed the wrong tooth and were saying it was that one. After I pointed this out, the x-rayed the correct tooth which was right under the inflammation They diagnosed an infection and recommended an extraction after all the inflammation was gone. I took a week's worth of antibiotics that they prescribed and still had mild swelling so I asked for more antibiotics. They stated that they could now do the infection even with the inflammation and then give me more antibiotics. The scheduling was a fiasco, partly my fault, partly theirs. Finally get and appointment and they call back saying I would have to pay the total for the extraction that day (a week before the appointment). I said I was happy to pay when I came in for the appointment before any work was done. I said I was happy to make a deposit, but was uncomfortable paying in full that early. They canceled my appointment! I've never heard of paying a week before dental or doctor treatment. I'll just find someone else to do the more expensive worked they got too greedy and lost $650 while making $75

We had our first visit a few days ago and my sons had a great experience. The staff is super…read morefriendly and warm. My oldest was talking about the dentist for days after we went. He was constantly playing dentist. He had a really wonderful experience.

I cannot say enough good things about Dino Kid's Dentistry. Dr. Julia Richman and the rest of the…read morestaff has gone above and beyond with my anxious 8 year old son who needed some fillings and a silver cap. He was terrified of the novocaine shot and had worked himself up into quite a meltdown. With the help of Dr. Richman's calm understanding empathy, we managed to complete the work necessary, identify the work that could be wait and watch, and make it to the end of the two appointments with everyone feeling like they were heard and valued. We appreciate everyone at the Dino Kid's office and I recommend you all highly!

The worst experience I've ever had. I decided to give them a try since my dentist retired and…read morewanted to find someone closer. First ding is that their dental hygiene staff is there only a few days a week. She was nice, but the wire retainer on my lower teeth got damaged (not her fault as it was old) during cleaning. The dentist came in and was wanting me to get all of this work done on my teeth and seemed more interested in $$$ than really working with me. Then, after insurance, they were going to charge me over $300 to have wire removed. No, I don't think so and I ended up getting it off myself after 30 seconds driving home. Will never bring my business to this office again.

I had been going to my previous dental office for over 18 years, I was accustom to the way they did…read morethings, to say the least. But the quality of care had changed and I felt it was time to see who else was out there. Due to my family dynamics, we needed a dentist office that accepts Washington Health and Delta Dental. Dr. Kwok's office accepts both. His Staff was friendly and helpful right from the start, showing patience and kindness to me and with my previous dentist office when trying to get my family's past records and dental scans. My cleaning and exam went well, no soreness afterwards, my teeth AND GUMS feel great. Dr. Kwok has a gentle touch, answered some concerns I had, asked questions about past dental procedures/history, and listened. One thing that stood out about this dentist office is that both my hygienist Betty, and Dr, Kwok didn't sit. They stood and had my chair so that my head was at their level, no towering over, no uncomfortable dental chair maneuvers where the patient feels like they are going to be dumped on their head, and no hair pulling! LOL ..and believe me, I was constantly saying, "don't dump me on my head and don't pull my hair today" at every visit with my previous dentist. Not having this added stress was NICE! I am definitely recommending Dr. Kwok and his office to others. I deleted review for my previous Family Dental office in Covington.

The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

I definitely would say I have the worst anxiety and fear of The Dentist…read more The Office is really easy to find with ample parking. The Office is very Clean and Inviting. Upon walking in Angel and Karen (Front Desk) are so kind, and they both have the Best Customer Service you could ask for! Dr. Hyder is the Best Dentist I've ever had. He has very Gentle hands and treats me with Respect! He listens and answers all my questions, and believe you me, I ask him a lot I would definitely recommend Dr. Hyder to anyone who has Anxiety or a Big Fear of going to the Dentist. I would like to Thank his Staff for treating me like Family. Thank you, Yasmin Dayanara Evelyn and of course Angel and Karen.

Very bad experience where I had pain on almost every tooth Dr. Hyder worked on. The teeth ended up…read moreneeding to be pulled. Feel severely taken advantage of by this practice. He said I needed all this work but went to another Dentist who said I did not need any. Beware!

Great team, overall love this place, highly recommend!! Both the techs and the dentist take their…read moretime and really care.

The crew at burien dental practice general dentistry and take great notes to know my pain areas on…read morecleanings. What started as white knuckle anticipation at my last dentist has turned into confidence in pain free treatment.