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    Lauria Heating and Air Conditioning

    5.0 (2 reviews)

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    2 years ago

    Paul was so honest and professional. He made the time to explain things to me. I would recommend this HVAC service provider.

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    6 years ago

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    Heritage Home Service

    Heritage Home Service

    2.8
    (22 reviews)

    Drew has performed an outstanding job in replacing the water heater and kitchen sink. His…read moreprofessionalism, courtesy, and meticulous attention to detail are truly exceptional! Excellent work Drew!

    Is anyone else experiencing extreme issues with Heritage Home Services in Massachusetts? They only…read morehave now what they call the "overflow line" and the people on the line cannot do anything except say you'll get a call back yet that call back never happens. I purchased a whole new home AC system from Heritage less than a year ago that came with the first year maintenance included but the overflow line states no one can help with that and no one ever calls back. I'm now seeing fraudulent charges on my credit card from Heritage for $260 that I never authorized. I had no recent service and I'm wondering if they are pulling any credit cards a customer has used before and started charging them for their annual maintenance. I've never once authorized Heritage to keep my credit card information on file nor to charge it at their leisure. This used to be a good company but now they are operating on an "overflow line" that takes all calls. I have to report the charges as fraudulent to my bank since no one at Heritage can call me back and the "overflow line" can't do anything but take calls and do nothing. This is going to be a big hassle having to cancel my cards that Heritage is charging. Is anyone else getting these $260 fraudulent charges and going through this? Such a good company that has now become a huge disappointment. It's sad as their workers are good people.

    Al'S Oil Service

    Al'S Oil Service

    3.9
    (30 reviews)

    check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

    AMAZING PEOPLE! Dave and Peter came out to inspect and plan…read morethe job and both were incredibly professional and attentive to my concerns. When it was time for the installation of the heaters, we had the privilege of being assigned Ryan, Nick and Pat for our home. These 3 young men were wonderful. I felt comfortable having them here, they did a FANTASTIC job with the heaters, the outside unit and the fuse box. I am thrilled with the way they all interacted with my family too. This is the company the you want to do work for you. Their skills and the value for their services are impressive. Thanks fellas!

    Lauria Heating and Air Conditioning - hvac - Updated June 2026

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