Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I was impressed with Andrew from the first contact through the completion of the unit installation…read more He is very knowledgeable about the mini split we went with; the things he told me were totally in line with the information I read online. My dad ran his own construction firm for years and is a very honest guy. Talking with Andrew reminded me very much of talking with my dad about how to proceed with various projects around my home. He was competitive with the price, and I think it was very fair. I will have him out at servicing time, or if repairs do come up. He is not the biggest company out there, but he is the best. Doing business the way it used to be gives you the information to decide. I knew everything was going to go 100% issue free. From my first contact with him would recommend him to friends and family.

Service was consistant, but takes advantage and overly charges on parts. 6" of thick wires for…read more$50, each. He called it high voltage to justify the $50. Ive attached pictures. Its the Last time i will use them.

James was hired for us through our realtor and I was very pleased with his service, pricing and…read morecustomer service! We needed our furnace and AC unit serviced before the sale of our home. James was very thoughtful in process and even took time out of his day to explain what he was doing and what things that were missed by the last inspector. I have kept his number and will be using him in the purchase of our new home and the need of other inspections. I highly recommend James and his trusting business to take case of your home!!

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

In 2018 we moved into our house and soon discovered that we needed to replace the gas furnace. It…read morewas a very unwelcome surprise at an already stressful time. After getting some bids, we hired Precision. They were friendly and professional as they installed a new Rheem furnace at a good price. Their expert work relieved our stress, and we haven't had to worry about our furnace ever since. But the condensate pump is older and it recently malfunctioned. It wouldn't stop pumping after the trough was empty. I finally flipped the breaker to prevent it from overheating. Again, it was stressful because we were heading out of town and we wanted our cat to have A/C but we didn't want to leave the the pump connected if it might overheat. I disconnected the power supply to the pump and made an appointment with Precision. Today Moses came to diagnose the pump issue and do a tune-up of the furnace as well as the older A/C unit outside. He explained everything he found in a friendly and coherent manner. The pump seems to be ok although he explained how we could install a better one that will turn off the furnace if the alarm on the pump went off. I decided to keep an eye on the old pump and vinyl drain tube for now. Since we have only relied on Precision to service our furnace and A/C, and since there are upgrades we can potentially hire them to do in the near future, I opted to sign up for their Preventative Service Plan. It gave us discounts on the tune-ups Moses did today and the new capacitor he installed on the A/C. And with the membership we'll get discounts on anything Precision does for us over the next 12 months. We're sticking with Precision because they always provide excellent customer service.

The contractor was very nice and did a couple extra things. Would definitely recommend themread more

HIGHLY RECOMMEND!!! Our A/C was out on the first hot day of…read moreJuly. I called the company we had used before and they couldn't get us on the schedule for 2.5 weeks. I found Henson Enterprises on YELP, and Erick answered my call shortly after I left a message. He could fit us in his schedule 2 days later~ wonderful!! He even sent a text the next day saying he had an opening that day, but I had a medical appt and I couldn't make it happen. We had good communication over text and then during his visit he went above and beyond to fix our problem. I had to work and couldn't be home, but my 24 year old son was at home. He did a great job going through all possible problems and fixed what was broken. He explained every thing throughly and had suggestions on further treatment of our aging system. I am VERY happy to find our new A/C and furnace service!

Erik showed up on time which is important when I'm pressed for time. He is also very easy to…read moreinteract with, both via messaging and in person. At the onset of his work, he took so much care in procuring things critical for my water heater installation. This includes trips to the stores and without charging me extra. In addition, although unnecessary, he insulated my heater unit exactly just as I wanted and very neatly beyond my expectations. He invested a great deal of time to ensure things are done proper in order to pass inspection. The result of his work is impeccable and has made me one extremely satisfied customer. He has earned my trust, and therefore I will use him again. To Erik: I appreciate your work; thank you!

So happy I chose them because they were wonderful knowing what to do that put my mind at ease. Came…read morein time so we didn't have to endure the hot heat . I would highly recommend them you'll be happy you did . If I could give them at 10 star I would. Thanks guys now we have a cool house to be in .

I did not use Smart HVAC for our furnace replacement. But here is what I loved about Oleksii from…read moreSmart ... he showed up to give a quote as did the other companies I got quotes from. Most companies sent salesmen who simply quoted. Oleksii actually pulled out some tools and messed with the furnace to see if we could simply replace the broken part for hundreds instead of replacing the whole furnace for thousands. I love it when we get a quote by the guy who can actually do the repair ... instead of a salesman trying to collect a paycheck! Plus, they gave us one of the most competitive quotes we received with 2 options, a good option and a better option. Thanks Oleksii!

I can wholeheartedly recommend Better Air Northwest for duct cleaning! Scheduling was easy, the…read morequoted price was what I was charged (plus a small add on percentage for using my credit card rather than paying by check or in cash) with no upselling, and communication was great from start to finish. Jeremy & Vlad arrived on time. They were friendly yet professional. They made their service feel personal by asking me what my concerns were and then addressing each one of them so that I'd feel comfortable with the process and the integrity of the company in general. I saw before and after photos as well as the junk they were able to extract from my ducts. When one of the connections between ducting sections blew apart while they were vacuuming that line, they came to me immediately, told me what had happened, and then fixed the connection even better than it was before. The cost seemed a little scary until I saw the depth and quality of the work Jeremy & Vlad did. The outcome has been less dust in the air and a healthier environment for this allergy sufferer. Better Air Northwest says it's the best duct cleaning service in Vancouver. This sounded to me at first as just a brag, but after my first-hand experience with them, I'd say it's a statement of fact.

Had Isaiah and Vlad do a much needed cleaning on our vents/system. They came the very beginning of…read moreJune and as we are nearing the end of June I can say I am very happy with their work! They were easy to talk with and very personable. Definitely recommend for anyone needing their system cleaned etc! We had issues with mice this winter and they graciously gave us some advice on things to look at and do to fix ourselves (or of course call them if needed to have them come out!).

My highest compliments to Joey Louis at CNWHC! He's a knowledgeable and thorough technician, and…read morea communicative and pleasant young man. I have great confidence in the work that he did today and I learned quite a bit from him! As a result of today's experience, I will be contacting the company to propose replacing our aging, but still functioning, furnace and a/c systems. Also considering a heat pump after my discussions with Joey. I recommend CNWHC, and I suggest that you ask for Joey to serve your needs

Called them,set up appoint for Thursday .they showed up. Told me the exact same thing that I told…read morethem was wrong,and now natural told me.charged me $149. No receipt.told me they would contact me either late Thursday or Friday am.nothing until Tuesday when I call am left message still no return call I called 4pm Tuesday finally got bid said they would email bid to approve or decline nothing as of sat morning. Very poor service wouldn't recommend them at all