Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

ABC Appliance Repair came out to our house over a month ago for a basic dishwasher repair. We paid…read morea service call fee. They advised they could repair our problem. It has been over one month, and we are still without a . It has been nothing but excuse after excuse, and that is only when we contact them because their communication is absolutely abysmal. I would call the office to find out what is going on, and the office would have no clue, and I would end up getting a text from the service tech with yet another excuse as to why the repair hadn't happened. They made no effort to keep us in the loop or advise why we still don't have the repair they assured us. It has always required us to call the office or the service tech to find out what is going on, only to be provided yet another excuse. Do not use these people.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Service tech arrived quickly and was very quick to diagnose. Needed a part (control board, isn't…read more that always the case?) Tech returned two days later, fixed washer quickly. As far as value, it cost $400 to fix, a brand new washer, exact model was first sake at Lowe's for $480. So hard to say if it was worth cost. Which the current washer is under 2 years old.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

Fantastic experience and service! Technician came out to check on my leaking washing machine right…read moreaway, arrived to my home on time and was very thorough and diligent in the work he performed! I highly recommend Amazing Appliance Repair and will hire them again for any future appliance repair needs!

Andrei was prompt and thoughtful. And ..., he repaired my refrigerator! I recommend him highly.read more

We've used them twice - once for an oven repair, and once for a washing machine repair…read more The oven was fixed in I think 15 minutes? The washing machine needed an extra part, but he had it diagnosed quickly. The part came in the next day, and he was there the day after to install. Cant think of anything negative at all. Reasonable pricing, quick repairs, everything has happened exactly as they said it would. Definitely recommend. I have them saved to use again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Highly recommend…read more Great communication, great service, and honest fix. Thanks Victor.

I have required the services of the Appliance Doctor several times over the years for various…read moreappliances, most recently a clothes dryer that stopped heating. I have consistently found Viktor to be quite responsive, extremely thorough in his work, highly respectful of my property and my family, and reasonably priced. These days, when I have a large appliance problem, there's no decision to wrestle with -- I immediately contact the Appliance Doctor.

Service men are dumb to find issue and give stupid treason of can't take out appliance because…read morefools don't know what they are doing. Request you to call handy man to take appliance like dish washer out so they can even check issue for charge of 125$...never use these fools

Our insurance company contacted G and J repair company to repair our washing machine. Our renter…read moremade a video of the issue. When the repairman from this company came to diagnose the problem. He told our renter that he could have fixed the washing machine if he had received a video. We sent the video to the company a week before the repairman came. We called this G and J company and found out that our renter had to wait for 3 weeks until they could fix the washer. The company scheduled a repairman for today. He never showed up!! When I called for an explanation of why the repairman couldn't come. I was told, " I don't know." DO NOT EVER CALL ON THIS COMPANY. THEY ARE ARROGANT ,RUDE, SLOW AND APPARENTLY INCOMPETENT!!

Alex was prompt, professional, very knowledgeable, and identified the issues with our refrigerator…read moreand repaired it that day. He was very patient with my questions and explained everything thoroughly to me. I highly recommend Appliance Repair Guild and will call them again when needed!

Alex did a great job fixing my Samsung dryer! He was reliable and reasonable. I would highly…read morerecommend him for any appliance repairs.