Extremely disappointing experiences at Le Grand Comptoir on two separate occasions. My first experience occurred when my flight was significantly delayed until late in the evening. The restaurant was still actively serving guests, with numerous people eating and drinking at the time. I politely asked the bartender for a simple soda water. Instead of offering any explanation, alternative, or basic courtesy, he immediately refused service. There was no effort to help, no kindness, and no acknowledgment that I was a stranded traveler dealing with a stressful delay. Several weeks later, I returned during normal business hours and unfortunately encountered the same employee. This time, I simply asked for a cup of ice. Once again, I was told no. He stated that he could not provide a cup and that I would need to sit as a customer before he would provide ice. When I asked what other options were available, none were offered. The interaction felt exactly like the first one: rigid, dismissive, and completely lacking in hospitality. Thankfully, the manager was present during my second visit. After taking some time to think about how I wanted to handle the situation, I obtained a cup elsewhere in the airport, filled it with ice, and returned to speak directly with her. She listened to my concerns, apologized, and was able to help immediately. That experience highlighted my main concern. The issue is not the ice. The issue is not the water. The issue is not even the policy. Businesses have policies, and I respect that. The issue is that it should not require a manager to fulfill a basic human need or to show basic human kindness. Travelers passing through airports are often exhausted, stressed, delayed, dehydrated, dealing with medical conditions, rushing between flights, or simply trying to make it through a difficult day. Hospitality matters in those moments. A simple explanation, a respectful response, or an effort to offer alternatives would have completely changed both interactions. What stood out most was the complete absence of empathy, hospitality, problem-solving, or customer care. Being told "no" is one thing. Being treated as though your reasonable request is an inconvenience is another. I am genuinely surprised that after so many reviews mentioning service concerns, management has not been more successful in addressing the underlying customer-service issues. Looking through the reviews, it is clear that I am not the only customer who has left feeling disappointed. I appreciate the manager taking the time to listen and assist me, and she deserves credit for handling the situation professionally. Unfortunately, the fact that management intervention was required at all is precisely why I am leaving this review. You should not have to seek out a manager over something as simple as a cup of ice or a glass of water. Humanity can do better than this. Airport hospitality can do better than this. And travelers deserve better than this. read more

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i had the salmon and eggs. it was good. washed it down with a bloody mary. the service was pretty good for an airport bar restaurant. ambiance as expected was noisy but okay. read more

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I'm surprised the ratings for this place are so low. The ambiance is more than just an airport restaurant. The food menu is somewhat limited but anything I've tried has been pretty great. The customer service has always been helpful, friendly and moving with a sense of urgency. I've tried the smoked salmon salad and the frittatas and both are really tasty. The prices for the portions are pretty reasonable for airport food. I've never ordered a drink here but most customers do and all have looked good. Only negative is that they do not serve coffee! read more

Le Grand Comptoir - French Near Me - Seattle, Washington

Nice place to rest in between flights. Soft music instead of the usual mayhem. Food is very pricey but the quality is decent. The clam chowder is exceptional and features huge chunk of real Dungeness crab meat. The vegetarian frittata is sublime with two types of mushrooms and Guyere cheese. Taking away a star because of the ordering system which is QR code based, confusing, and without the warmth of human interaction and dialog. The food and quiet ambiance make this stop enjoyable despite its SEATAC location. Mahalo for reading my review. read more

Le Grand Comptoir - Clam chowder - French Near Me - Seattle, Washington

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17 dollars for a can of Rainier beer.... You can buy a 30 pack for 21 dollars. There are margins and then there is telling the customer we really don't care so touch your toes. read more

Service was great from Katherine ! Fast and friendly . We were are limited time fort our flight . They delivered quickly and with drinks . I really enjoyed my French dip sandwich. Decor was contemporary. And close to our gate. Chardonnay was a local goose ridge brand And mint pineapple sparkling read more

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Gourmet food no! Fast fast fast. All the bites take minimal time to prepare. The salmon crustini would compete at a white cloth restaurant. Chowder. Typical chunky pacific nw awesome. Minimal but adequate basic wine choices. Cheap no It was EXACTLY. What I wanted. read more

They charge an outrageous price for a glass of wine! Ask for a menu! 1 CanvasBack was $32.00 1 King Estate PG. $27.00 read more

It's pretty basic airport food. They have a pretty good wine selection and the foods are limited to soup appetizers and sandwiches. The flavor of the sandwich is good. But I wish they have some more options for sides, other than just chips read more

Le Grand Comptoir - Primerib tartine - French Near Me - Seattle, Washington

LAX needs one. Their clamp chowder and caesar salad are amazing. Service is great too. Try Their Bloody Mary's.

It was just OK. Disappointing actually given the restaurant in Seattle. They get their bread and she is just from a big commissary, nothing local or special about that. After cheese was out of one of the half of sandwiches Princess the server did a fine job. Not a lot of seating. Just a big box to take your chips with you. I did ask for a piece of cake to keep it close which they did provide. Thank you. read more

Le Grand Comptoir - Grilled cheese - French Near Me - Seattle, Washington

This is a wonderful little bar and restaurant. Waitress Katherine (Kat) is amazing. I missed my was a bit frazzled and she was so kind with me. read more

The clam chowder is for being at the airport. Con's, the ordering online with the QR code is stupid and you have to click to see the full menu. read more

Wow, what a difference a few years make. the idea is the you sit at an open table, then i use a qr code to orders. well, the didn't work. the staff was available and i got some food ordered, i have a random food allergy that won't kill me, but i try to avoid. i ordered the only thing on the menu with out it listed as an ingredient, steak and egg sandwich. needless to say, it was there. not a big thing, but free things here if you have a dairy allergy. the sandwich was satisfactory, but not great. the ambiance is nice, not too crowded. probably because they don't list their prices in the menus posted at the entrance. the prices are comparable to others in the concourse. i didn't see the option for a wine tasting flight, that would have been fun. read more

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Had breakfast here. Decent nothing amazing. Cheese, charcuterie plus a B+ grade croissant. Service was excellent. Prices were airport level high. read more

Le Grand Comptoir - the interior of a restaurant - French Near Me - Seattle, Washington

Order yourself on app Cabano sandwich was great. Ceasar just ok Small portions. Waiter dropped off food and never saw him again. This place AUTOMATICALLY CHARGES YOUR CHARGE CARD AND ADDS A 22% tip and the 40 min mark. They should tell you!!! Booze is WAY OVERPRICED. Very s read more

To the bartender who let me grab a quick glass of wine at the closing buzzer - thank you! Your friendly and accommodating service was wonderful - my flight ended up being delayed by about an hour, so while I appreciated you in the moment, I appreciated it even more so as I waited along many frustrated people that I had had a nice meal and a nice drink prior to waiting. read more

Seems like a second hand salad that wasn't served with someone else's meal from a place like Red Lobster. Only lettuce, croutons, mayo salad dressing, and 1/2 serving of chicken from the homeless shelter. read more

Le Grand Comptoir - 22$ - French Near Me - Seattle, Washington

Neal the bartender is a condescending guy who is just rude. I do not remember the last time I tipped less than 20%. Lighten up bro, and get a personality. read more

It took me only 4 years to find out Le Grand Bistro Americain in Kirkland opened an airport outlet. Was Ted keeping it a secret? Based on reviews here it seems he was pretty hands off about the staffing. Hospitality at an airport will never be the same thing. The logistics, criteria and systems are completely different. I always bring down expectation to nearly zero. On that basis and all things Airport being equal, this boite is pretty good. read more

Le Grand Comptoir - Add the prosciutto... - French Near Me - Seattle, Washington

They only take your order if you sit at the bar. I showed up, asked if it was self seating and they told me yes so sat at a table, waited for over 5 mins just to get a water, about 5mins later saw two guys sit at the bar and their orders were taken immediately. The one that ordered food got his before anyone even came to take my order. I had been looking forward to eating here too. read more

We ate here recently while on a layover and were quite impressed with both the food and service. My husband had the grilled cheese and I the vegetable frittata. The frittata was a delicious, airy mix of mushrooms, onion, and spinach served on a bed of arugula. The grilled cheese was, well, cheesy and much to my husband's satisfaction. The wine list was sufficiently varied; service was prompt and friendly. Prices were reasonable for some of the best airport food we've had. read more

Le Grand Comptoir - Vegetable Frittata - French Near Me - Seattle, Washington

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The place looks upscale and the menu is presented as fresh, European-style breakfast. But what comes out of the kitchen is something else. The eggs and not real, they are some pre-mixed scrambled tofu or something. Nothing on the menu tells you that the eggs are fake. Really gross. But they still charge $16 for this. Service is nice but under staffed. They use a QR code for service. Not quite what they present themselves as. Avoid at all costs. read more

Last stop before boarding the plane. Couldn't get on the flight with an empty stomach. I opted for the clam chowder (which I rarely ever eat) but it sounded like a complete meal for a moment. Anyway, I'm glad I did that. It is super delicious, so tasty and had the right amount of seafood. Just add a little crackers on top and it is solid! Fast service and kind staff. I recommend this stop right here. The clam chowder is a favorite here. For real tho. read more

Rude terrible service. Being the airport sucks enough but they can make it worse. Wouldn't know about the food didn't get that far

I am vision impaired and was asking for assistance with ordering a drink the waiter was a jerk.I told him I couldn't see the bottles and what Burbon drinks does he have. The waiter behind the bar was like he can't help me even though I told him I'm vision impaired.People need to learn to a better act of kindness. I know it was a white guy with a bald head. read more

Le Grand Comptoir - French Near Me - Seattle, Washington

Bunch of bullshit, online it says you're open till 1215 it's 1125 and you guys are closed af I've had a really shitty day and I just wanted a drink. Thanks a lot. You guys suck. read more

They charged me for using a specific vodka in my screwdriver even though they did not ask me what vodka I wanted and I did not order a specific vodka. Just so you know, that's the kind of thing they do. read more

Tried the Erath Pinot Noir which Was on my list for a long time. The place was classy and the tables were clean, they had some great WA wine selections. Got a Cubano sandwich and it was really good and served on very fresh bread. They service wasn't much to speak of but at the airport efficiency wins. I really do appreciate the focus on local wines and we really have so many great ones in WA. read more

Le Grand Comptoir - French Near Me - Seattle, Washington

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Another airport and quest for a lite salad and a decent gas of vino. Tag-dah! We had a few choices for this kinda place, and we are happy to have chosen this one. The staff was fast and kind. The food was fresh and hot. The crisp on the Croque Monsieur and a caesar salad with salmon were perfect. The wine selection was good, and much of it was local to the Pacific NW. We are here twice, once going out and once coming back. All the clientele were friendly to each other and happy to have found an oasis of culture in an airport. Amen! read more

Le Grand Comptoir - Look it's a wine bar with wine displayed. What next?!?-) - French Near Me - Seattle, Washington

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We stopped in for a drink before our flight, the apple of my pie was a delicious strong drink i definitely enjoyed!! The atmosphere there was pretty mellow and I would definitely recommend it to anyone who is flying and as to longer than usual wait. Didn't try the food but it looked like it would be good also but everything is now a little bit too expensive wouldn't mind it being slightly more affordable to the working class person who decided to stop in and want a drink, I wasn't here long enough to try their food but it smelled delicious. Think I'm running out of good things to say but it won't let me finish.. you really should make this easier and let us do smaller reviews because I'm starting to run out of gas doing this and seeing it let me post... read more

Le Grand Comptoir - French Near Me - Seattle, Washington

While on a lay over I was looking for something delicious and considerate of time and Brian at Le Grand Comptoir went above and beyond what I expected for turnaround of needs. Appreciate that great service Brian. read more

Ambiance was very nice, as was the service. The food was subpar and expensive, and the wine was nothing I would want to drink again.

Avoid this place. Got charged twice for our overpriced meal. Waiter assured me he would cancel one payment, but he did not. Left messages with no return call. Had to have my bank reverse one of the charges. It's called Fraud!!!!!! read more

Super cute charcuterie board and good white wine (Chardonnay St Michelle), flight was delayed by hours so spent a good amount of time here and everyone was attentive and kind read more

Le Grand Comptoir - Charcuterie - French Near Me - Seattle, Washington

On my flight out back to AK, we picked this place to grab a To Go. I looked over the Menu and it's been such a good place being Seattle for seafood I had to get one last bite and chose the Dungeness Crab salad! So good! I would recommend them if your on Concourse C! I was flying Alaska Airlines and needed a good meal. Hit the spot in air after we could drop our tray back seat tables, we feasted! Service was great at the bar while waiting and we only had 20 minutes to board our gate was close. We made the flight on time and it was perfection! read more

Le Grand Comptoir - French Near Me - Seattle, Washington

Awesome To Go! Great Fast Drink Service! Awesome Folks! Fantastic Prime Rib and Blue Cheese Plate A+! This is a Pro Wine Bar Too! Top Notch! We were headed in to catch our flight wanting to grab a to go meal and what!? Anthony's Seafood was shut down. So where do we grab a meal on C Gate!? We looked at the Terminal Map - Said to myself if Le Grand Comptoir looks good I'm grabbing bar stools! It's Awesome 100% !!! So I grabbed Judy and I cocktails and looked over their menu. The Prime Rib Blue - Med Rare stuck out like a winner and it was Med Rare and perfect. The Blue Cheese added the cheese funk you expect in a good Blue and it had a whole grain mustard which was unexpected and so complimentary! With your choice of grapes or a side salad, I chose grapes. Judy ordered the Dungeness Kale Salad. We took aboard our flight and felt like we were in 1st Class getting an amazing food experience! Seriously Awesome Eats! read more

Le Grand Comptoir - Hopping Bar. - French Near Me - Seattle, Washington

The ads in the airport attracted us because they stated wine/drinks and charcuterie. We make our way to the place to a sign telling us to wait to be seated. There was one bartender and one server, and neither one came to seat us. I finally got the bartender's attention who ushered us in. They were understaffed with the full house at the time. The bartender informed us they no longer serve charcuterie. We got the Cuban sandwich which came with kettle chips. We were able to get in two drinks. It was typically airport overpriced. Nothing worth a return visit. read more

Le Grand Comptoir - a television in a bar - French Near Me - Seattle, Washington

Pro tip! That padded bench along one side? Each table has a power outlet! Three stars for existing when there's nothing better to do but drink for 3 hours while waiting for your connecting flight. But then they lose a star for the sucky "prime rib" sandwich I ordered. Quick math told me that I was going to need more than 2 8-oz glasses to survive the 3 hour wait. It also told me that buying 2 8-oz glasses was going to cost more than an entire bottle. So I bought a bottle and waited to be judged, but the sullen dude who took my order didn't bat an eye. He probably deals w/ people like me every day. You know how it is when you go to one of the "nicer" restaurants in Disneyland and you quickly find that everything is still very low quality food but with nice presentation. This place is like that. They're putting lipstick on a pig, when the reality is that I'd have paid a lot more for a better-quality sandwich. And now here I am, panning their business. What made the sandwich suck? It's cured meat! That's why my pic makes it look alluringly medium rare. It's pink because it's been treated w/ curing salt and it tastes more like pastrami than roast beef. It left a strong processed-meat aftertaste. I should have known not to trust an airport "prime rib" sandwich that only costs $16. Actually, I did know. I saw all the funny reviews talking about the hard-boiled eggs benedicts (!!!). You know they buy those pre-boiled eggs in bulk bags at CostCo, LOL. But still, I had hopes. The menu is greatly reduced from the options of the past. Looks like they're struggling to survive this whole covid mess. Maybe after the pandemic is over they'll go back to a wider variety? I would have totally dug a cheese board. I wish they had something sweet to eat as an option. A scoop of sorbet or slice of cheesecake would keep us in the seats, drinking even more booze. Never, not even once, did my server come by and pour another glass for me. I was on my own after the bottle was set down. Of course, they also looked pretty busy so they probably could tell I was a hog-a-seat-for-two-hours kind of traveler. I gave the remainder of my bottle to the nice young couple sitting next to me. They were surprised and thrilled. I was very pleased with myself for that. read more

The rating is more for the service than the food, here. I am entirely unimpressed with the waiter. He was extremely inattentive & literally wandered off for over 30 minutes- outside the restaurant to the store next door to chat w/ a buddy over there. This became a problem, and one that left me opting not to come back next time I'm at Sea-Tac or recommend to anyone else. The food was okay. I had the smoked salmon rillettes. They came with house kettle chips, so that was a nice touch to get a side w/ an appetizer. The kettle chips were pretty good, but lacked flavor. Almost over baked, too, in my opinion. The rillettes had a generous portion of the smoked salmon topping. It was a little on the raw side, for the smoked salmon I'm used to, being from Alaska. But, it had very good flavor. I just wish there was most added to the mix. It was a bit on the plain side. The double gin & tonic I ordered was VERY weak. I don't believe it was a double, at all. So, the bartender gets 0 credit here. I don't appreciate paying that much for a glass of tonic water w/ a splash of alcohol. But really, the waiter was the worst part. He wasn't friendly at all. Did not even ask if I would like any water. The food came out quick enough, less than 15 minutes. But, he did not come back even ONCE to check on me. I actually really wanted a glass of water! I watched him leave and walk next door. Then sat there for well over 20 minutes waiting for him to come back- I needed the check so I could pay, leave & catch my flight! Plus, there was a line of others waiting to be seated that were clearly confused as to why there was 0 service. This is one of those times I wish I would have spoken up and said something before I left. I don't think leaving a tip to reflect is enough when this person really should be aware of their horrible customer service. And, someone needs to train the bartender. I feel like I wasted my money here & it was not a good experience. read more

Le Grand Comptoir - Menu - French Near Me - Seattle, Washington

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