10/10 experience with Katie. She is very honest, upfront and does not try to over sell you on…read moreproducts or services you don't need. She helped me figure out my game plan for facial symmetry and was super gentle with my Botox. She provided multiple distractions, has a gentle but sturdy hand and is very knowledgeable. I really appreciated my visit with Katie and couldn't recommend her enough!

I love the results, I am totally satisfied with it, my skin look like never before!…read more 100% recommended!

Been going here for over a year and I can say the results are slooooow, but are there. All of the…read moreladies here are super sweet and nice. Their schedule is rigid if you're running late, but I have simply rescheduled for another appointment if something is available within the hour of mine. Otherwise, I have to reschedule to a later date. Overall I was planning to cancel because I did not think the sessions were improving my skin, they have I just wish it was much more than it has been. But I do understand it took time for my skin to become the way that it is, so it will take more time to 'turn back the clock' so to speak.

Skin Laundry's customer service is rigid, transactional, and frankly unacceptable for the price…read morethey charge. My appointment was canceled because I arrived 6 minutes late--their cutoff is 5 minutes. No flexibility, no attempt to accommodate, despite the treatment itself being only 15 minutes. They could have easily adjusted the session slightly, but chose not to. Policies seem to matter only when they benefit them. When it comes to supporting customers, there's zero effort to meet halfway. Meanwhile, they have no issue aggressively pushing for tips--on prepaid services--and then prompting for additional tipping again on follow-up visits. It feels excessive and opportunistic. Scheduling is just as bad. I was told they have hundreds of members and don't have time to assist with bookings--everything is on the customer. If that's the case, then invest in proper staffing or support systems. Hiding behind automation while charging premium prices is not acceptable. This business operates with a "take it or leave it" attitude, prioritizing volume and revenue over basic customer experience. For a service at this price point, that's simply not good enough. I am currently under a contract that includes three payments, each covering two visits. I believe I have already completed two payments, with one remaining. Please continue charging my card for the final payment to fulfill the contract. However, I will not be returning to use any of the remaining visits. Once the final payment has been processed, please ensure that no further charges are made and that my account is fully closed. Please confirm when this has been completed.

Had a great experience here! Everyone was so friendly and welcoming, and the office was clean and…read morecute. The staff made me feel comfortable and explained everything before the treatment. I noticed good results and am happy with my results. Overall, it was a great experience and I'd definitely recommend.

Anu really listens to what you want. She is excellent. I've never experienced any bad side…read moreeffects. I highly recommend this Medspa.

I had a great experience here. I wanted to relax and that's exactly what I did. First I got a…read morefacial from Susan who was the absolute best! I love her and can't wait to come back on a regular basis to see her. Next I had a Swedish massage from Imerlda - and I totally fell asleep mid massage - that's when you know it's amazing. Great service , friendly staff. Can't wait to return!

I've been going to this spa for several years and absolutely love it. The staff is always warm and…read morewelcoming, and the environment is clean, relaxing, and professional. I highly recommend Katherine for facials. She is friendly, knowledgeable, professional, and always makes every visit enjoyable. Her positive energy and great sense of humor make the experience even better--it's like getting a little laugh therapy along with a wonderful facial! Highly recommended. 5 stars!

My review with Johanna is long overdue. I started seeing her around during covid in July 2020 when…read moreCA allowed businesses to open and she followed all safety protocols. I was in dire need of a facial and she took care of me multiple times throughout the pandemic including one recently while pregnant. She has magic hands and is gentle yet so effective in her approach and practice. I typically get the 90 min deep pore cleanser and exfoliating and facial/neck/shoulder massage service but since I can't lay flat on my back, she adjusted to 75 min and did arm and hand massage which was still amazing and relaxing. But trust me, get her neck/shoulder massages as part of your experience. You deserve some TLC and Johanna is wonderful at it. I've fallen asleep a few times myself. I highly recommend Johanna for all your facial needs. She is so knowledgeable, doesn't push you to buy products, is very responsive, super sweet and you will feel so pampered and relaxed after you're done. My skin has also improved under her care and she knows exactly what to do with your skin care needs. You won't regret seeing Johanna. She will take care of you!

Amazing service and the best facial ever!!! So fortunate to have found this location. My face is…read morewell hydrated and clean for days after.

Received a Groupon to Spavia from my fiancé, so I decided to…read moregive myself a little massage on a Sunday afternoon to relax and set the tone before the work week. I had such a wonderful experience overall. As soon as I walked in I was greeted, checked in and received a tour of the facility. The women's changing area was clean and well maintained. I enjoyed the relaxation lounge where they had water, tea, nuts and books to unwind after your massage. My massage therapist was excellent. I forgot his name, but his communication throughout the massage was great. Always asked how I was feeling, how the pressure was etc. Spavia offers lots of different options from massages to facials, eye lash extensions/refills and even spray tans. They also offer 3 different membership plans that come with their own treatments per month if you're interested in that as well.

Love this spa and the relaxation room, the massage therapist was amazing and the facial was very…read morechill. One thing I would change about the facial is the addition of more skincare products and tips. Everything with the facial just felt sort of like a massage, there was no description of what was being used and not much was suggested. I also didn't love the group setting of the relaxation room, when I think of the spa I think "peace and quiet" and while it was peaceful, it wasn't very quiet considering all the interactions in the locker and relaxation room.

Expensive, small shop no windows Would like to see a bigger…read moreplace Mina is very friendly and did a good job

Needed a facial on the fly and asked my hair dresser who was in the building that Mina is in. She…read morerecommended her and I was lucky enough to get in due to a cancelation. I was having really bad acne on my chin and Mina gave me a facial that was custom fit to my skin. She used cryo on my face and the perfect products that helped calm my skin almost immediately. She also went over diet and how important it is to skin as well. She recommended products, but wanted me to try them before purchasing them. Amazing when someone doesn't push you. She has a lot of cool machines and her pricing is great!!!! I def will be back again Mina. Enjoyed my facial and it helped a ton! Thanks for making room for me in your cozy salon

Nurse Amber is excellent with all the treatments she performs. I highly recommend her even though…read morethat means I may have to wait for an appointment with her The front office team is courteous, friendly and efficient. At many Med Spas there is a heavy push for add on services but at Be Clinical they explain the benefits of their various services and are honest and will steer you away from treatments that are not appropriate. So, if you're looking for Med Spas treatments from vitamin injections to more advanced procedures I highly recommend you check them out. Watch for their Open House events where you can get an evaluation for the various treatments that are right for you.

I've gotten good treatments here. The problem is the front desk staff's lack of knowledge and…read moreconsistency. Every time I deal with them, I have to anticipate problems or advocate for myself. I bought a package and planned out what I treatments I would get over the course of six months, and the front desk lost the plan...twice. Prescriptions were sent to the wrong address. I once emailed with a question about extending my plan and never heard back, only to be told *I* made the mistake not knowing that the person I emailed had left the company. (I was also told that there was no way for them to know that I had emailed and there's no system for forwarding emails sent to employees who have left, which is utter B.S.) Other times I've called and tried to get help on something basic, only to get a "we won't do that " from the front desk -- I had to go to management for something that should have been an immediate "sure," especially for someone who had shelled out thousands of dollars for a "membership." Front desk staff has also shamed me for not doing all of my treatments 1x/mo (my life was total chaos -- major move, death in the family, job upheaval) and basically said I'd compromised all of my treatments by not doing them once a month. (It seems to have gotten better, but for awhile, the attitude from the front desk was really, really bad. Distinctly unhelpful and borderline snarky.) Then there was the time I went for one treatment and only realized after they'd pulled the machine up that they'd pulled the wrong machine -- they hadn't looked at my treatment plan. Then once I had a really painful treatment, only to be told AFTER the fact that I should have been given the stronger numbing cream, not the weak numbing cream. (Why have two? Why not just give everyone the strong one?) And once when I got botox, I specifically asked that the injector do it the way the previous injector there had done it (I didn't want too much botox), but there were no records or notes on what had been done before, and the new injector shot me up with far more botox than I needed or wanted. So, fine for the treatments themselves, but the place is far from a well-oiled machine in terms of management. You have to be super on top of them and expect them to fail. You have to ask them to keep records and look up records. You have to ask them explicitly to tell you how to prepare for treatments -- they'll just space on telling you. I get the sense that even the women doing the treatments know that the front desk/admin is hopeless.