Good communications and quick service. Friendly front desk person & phone skills. Also had…read morealterations. Paid more than I expected but work was good.

Awesome family business. Quick, efficient and always courteous…read more Do not hesitate trying this dry cleaner. Their friendly nature, excellent quality and great location makes it an easy choice.

Amazing price and service! Great customer service and the quality of their work shows in every…read moreclothing I bring in to clean. I know they offer ease and convenience of pick up and clean for companies with nice company perks like that. They treat your important clothing such as your beloved wool jacket and silk dress with the best care and service. I can focus better on work and life knowing my clothes are well taken care of. If you're in the area, check them out!

Horrible!! Prepay then I wait a week. Then can't clean cause they don't have the tools.read more

I came in to this place to have the hem and slit taken in a new silk dress for a company party…read more While there I put the dress on and the seamstress when ahead and did the measuring of the hem and slit etc. I then asked the woman who took my phone number, how much was it going to cost for everything, including steaming. She said $120, a little pricey but I'm not familiar with pricing and I need my dress so I was ok with that. I also needed this dress steamed, which I assumed it was part of the price. Bad on me for assuming. I came to pick up my dress and the woman told me the total was $150ish, I said I thought it was $120. She said this was a very hard dress to work on. Then she followed by saying, the slit was not done because it was not possible, so instead they place snap buttons to "reduce" the slit. When I tried the dress at home and close the buttons the dress now creates an uneven crease and you still see my high thigh through the crease. What's frustrating is that I feel a little deceived on the price and the fact they still charged full price for not doing what I asked them when it came to the slit. The stitching on the snap buttons is terrible. I I think this type of customer service behavior unethical, specially not calling the customer before doing something different than what I asked. In this case, if snap buttons were the solution, I would have said no. This is very frustrating and disappointing. Now I have to spend more money and go to a different seamstress who has to fix my dress. I definitely will not recommend.

I would leave negative stars if I could...one is too much for this dishonest establishment…read more I have been getting clothing dry cleaned for over two decades, both personally and professionally as a wardrobe stylist. In all of my years I have never been charged as exorbitantly as I was with Premiere Cleaners, for mediocre results. Furthermore, the way it was done was 100% unethical. Firstly, my bill totalled $73.19 to iron a duster and dress, and to dry clean one dress. Both the duster and dress were returned partially wrinkled. The cost of both was $51.20, while the dress cost $21.99 to dry clean. When I settled the bill, the cashier deceptively confirmed a price of $21.99 for all three pieces, which is also the total that showed up on the card reader. Shortly after, I realized I was charged $73.19 after checking my transactions online. I immediately phoned the cleaners, they were unwilling to rectify the matter, which led me to report this fraudulent matter to my bank. I have done business with many upscale cleaners, primarily in the Beverly Hills area. I am not sure who is willing to pay such outrageous charges, however, it certainly is not me. I would not step foot into this dry cleaners again. Their business practices are unethical and criminal, which is unfortunate, as I would have spent many times over what they deceptively gained. Moreover, they intentionally do not add prices to the receipt, so they are able to scam their customers. Consider this a cautionary tale...beware of these scam artists. As for me, I will be shipping my clothing to Sharon's Cleaners in Torrance where I have done business for over a decade. The work is flawless...my clothing is always returned looking brand new.

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

Well guys... I owe SunnyFresh an apology…read more After the unfortunate incident involving my last shirt, I may have declared the relationship over a little too early. They not only reimbursed me for the shirt, but threw in some extra for the hassle. We all have bad days, and even I'm wrong from time to time (rarely), but I owe it to them to issue a public correction. SunnyFresh, you've earned a customer back. Cheers.

In all honesty I haven't used the service so can't speak to that but as far as customer service I…read moream very disappointed. I had an emergency come up that I needed a dress dry cleaned and asked if there was any way they could do a one day clean even if I paid extra. She said if I had been able to drop it off when they opened then maybe. I explained to her that I had car trouble and was just able to get home to even think about this and there was just no give. I am just surprised at the inflexibility and definitely won't be going there in the future.

Very friendly and good dry cleaners. Fair prices for the area. Glad to have found them!read more

We came in today with a few items, some large jackets that hold sentimental value, a few suits (one…read moreof which was over $2000) and other items. The young woman behind the desk was extremely rude. She stated that the suit could be repaired, but that the seamstress "doesn't like doing that, because it's so time consuming." WOW. That's great customer service, right? Then it came to the jackets, she said it starts at "$65" with an eye-roll. At that point we left and took our business elsewhere. We've been coming to this dry cleaner for over a decade. What shame to see it in the hands of such a disrespectful person.

I was contemplating for months before I finally decided to go with Elegance Preserved in order to…read morehave my Grace Loves Lace Lumi wedding dress cleaned and preserved. I found them via Google search. From the first moment I engaged with them, they have been incredibly professional, courteous, and so pleasant to work with. They made this process really smooth and easy - despite my many questions and requests because I wasn't sure if the stains would be fully removed. The result has been STELLAR! My dress is BRAND NEW. They have been such excellent communicators, and the delivery service is AMAZING!!!! Punctual, efficient, highly professional. Everything you should be looking for. Do NOT hesitate to hire them. They are absolutely worth it. Thank you again!!

I couldn't be happier with my experience! From start to finish, the process was so easy,…read moreprofessional, and stress-free. They took such great care of my wedding dress and did an incredible job cleaning it. It came back looking absolutely beautiful. The pick up and drop off process was so easy and they were right on time for both. Highly recommend!

Should have read the reviews before going smh. Spent over $40 to get a dress dry cleaned and when I…read moregot it back it was DEFINITELY not cleaned. There were the same spots left on the dress and even hair that was on it when I dropped it off. Don't come here it's a scam, spend your money at a local cleaner who values customers time and money.

Always reliable, good service for almost 15 years. Plus they're faster than most cleaners around…read more Will keep going!