I would give this place zero stars if I could, I've spoken to some pretty small independently own car dealerships before and they were pretty bad, but this place takes the cake. It was the worse of the worse, bottom of the barrel place, the epitome of disgusting. My boyfriend and I went here to browse and then he got salesmen who would blatantly lie to your face and run away the second they get their bs called out on it. The financial manager/sales manager or whatever he is came out and offered my boyfriend a job! Guess that's what happens when you can talk about cars and negotiate better than your sales staff. We went against our better judgement and decided not to judge everyone by the bad experience of the first time, the second time we came, we asked about a car that piqued our interest, the same guy who offered my boyfriend a job, Miguel told us that the price of the car is as is and nonnegotiable before we even had a look at the car. We walked out, decided this is not where we want to give our business.Later that week, on Saturday, a salesman called and apologized for the finance manager/sales manager's behavior and said we did not have to deal with him at all, fine, if we didn't have to deal with Miguel all the better. My boyfriend sat down and worked a deal he was comfortable with, all to have it go to waste. Fine, car deals don't work out all the time, but what we don't appreciate is being harassed by this Miguel, he came out to us, said no deal, we start to walk away when he continues to try to talk to us,my boyfriend told him in a polite, firmly way to not speak to us he continues to try to talk to us and follows us outside as we leave to tell us to not waste his time or come back. Last time I check, that is not how you treat a customer who is willing to put money into your paycheck, especially after one of the sale an called and asked us to come in. I guess he was still upset about the turn down of the job offer he extended. You would think that a dealership would want to hold the reputation of their establishment high, not this one. My boyfriend and I came here to buy a car, and only if they knew how to actually run a business, that would have been a for sure sale. But that was a blessing in disguise, we found a better car, at a better price at a place that actually knows what professionalism is. Avoid this place at all cost, especially one who is named Miguel. There are plenty of dealerships who actually value their customers and their business. If you feel like getting disrespected, lied AND having your time and money wasted, this the the place to be! The absolute worse. Rather than wasting your money and time on a car that is way less worth its actual value, your hard earned money can actually go to better use getting a car at a different lot, any other lot than this one. read more

To say that Legend Auto Sales fits the typical stereotype of sleazy, low down, tell you anything to make a sale car dealership, would be a HUGE understatement! My wife and I bought a Lincoln Navigator a few days ago. When we first went to go check it out, they had it in the paint booth painting the front bumper, because "everything else on this is perfect". We were able to see A LITTLE bit of it by lifting up the plastic they had covering the Navigator. By my own admission, our decision to go ahead and start the purchasing process was a mistake. We should have waited until the next day so we could see the whole car, BUT, they were so adamant about the car being "perfect". We bought the Navigator and picked it up the following day after they had it fully "detailed". I'm not sure who detailed it, but they should be fired. My pit bull could detail a car better. AND, we find out that it's missing the front emblem, the running boards don't work, there's a nail in the front tire, the interior is far from "perfect" with the chrome on the handles peeling off and a decent size scratch going down the passenger side. My wife flipped and talked to one of the sales managers, MJ. He promised to take care of the emblem and the side steps, but we'd need to bring it back in a couple days. My wife and I both took the day off and brought our Lincoln down on the day they wanted it. They had someone look at the running boards and told us that they weren't going to fix them, BUT, they'll still fix the emblem (that wasn't there, yet we were promised it would be). My wife was furious once again and wanted to talk to MJ to see why they weren't keeping their woed. THAT COWARD SAT IN HIS OFFICE REFUSING TO COME TALK TO HER!!! To whomever is reading this: I've never written a review about ANYTHING, good or bad. I'm merely trying to save you from the bullshit we had to deal with. If they're going to lie to us about the above, what WON'T they lie about?? There's too many dealerships out there for anyone to have to deal with scum like this. And MJ I hope you are reading this too. I want you to know that I've never seen a bigger sissy boy. Mr I have to hide in my office because I'm too cowardly to face the people I lied to. read more

Had a very positive experience working with Ray Rimbey the sales person. He wasn't pushy, didn't try to sell me anything I wasn't interested in. Just very helpful with the process to buy the car I wanted, and work within my budget. He worked with me to write up an offer, and when he said he'd take it to the manager and it would "just take it a few minutes" I shuddered... But Ray was true to his word, came back very quickly with some adjustments from the manager. Not what I wanted, but again Ray was very helpful in suggesting some changes that might make my offer more acceptable to the manager. We went back and forth a little bit with the manager, I felt that Ray was honestly trying to help me make this work for me, like he was 'on my side'. The sales manager Miguel Heredia came out to talk to me directly, he was all business but very direct and straightforward without wasting time with BS, which I appreciated. They wanted me to buy the car, but I had to stay within a strict budget, and they were very polite and professional and worked with me to be able to buy this car for my daughter. Ray in sales and Miguel the sales manager were really great to work with. Then went to the finance dept, I was in a hurry and worried about the time... but Jordon Fletcher the 'finance guy' was so organized and clear as he went through all the paperwork, it went really quickly. These guys sell a lot of cars. Their process is really dialed in. They don't want to waste their time or yours, they want you to find the car you want at a good price, and they make it an easy and relatively fast process. I'm happy with my car and with the way I was treated, and the entire process. I wrote these guys full names out because I asked for their business cards, not because I know them. But I do now recommend them, they were great to work with. read more

Just purchased a used vehicle from this place. The customer service was beyond terrible. We even took precautions and Started with getting a base line on numbers over the phone before driving a hr and a half. Rite away they begin Switching salesman on us. On the Test drive the guy hoped in a ride with us which was odd. Got to the desk to discuss numbers and it was near double what we spoke about before driving out. Sneaking in extra stuff we didn't ask for and adding up charges for all oem vehicle options and anything past owners have done maintenance wise , After about 3 hrs, 3 salesmen, a manger,and a good 8-10 back and forth on numbers we got somewhere close. (An odd part is they all say the same thing in the same order as to be reading from a script.)Then to the finance office to wrap things up. The financial guy gives a price on a warranty package. Once agreed. He Printed all the papers to sign. Then he Doubled the warranty package, disbursing each part of the warranty package into there own cost. I removed it and had him reprint. This was a horrible experience for my wife and my 6 yr old daughter. It is a Very shady business and they have a really bad business model. I don't recommend you waste your time as we did ours. read more

I wanted a low mileage SUV that I could tow behind my motorhome. I was looking for certain criteria and I found my search difficult. Legend Auto Sales had the vehicle I was looking for and then it became a matter of price. I had to negotiate over the phone because Burien is about 60 miles away from Bremerton and there was 4-5 inches of snow on the ground and I didn't want to go if the numbers didn't work. After traveling for two hours in scary conditions, I arrived and test drove the car with my salesman, Ray. I accepted the vehicle not only because of the price and it was exactly what I was looking for, but that it came with a warrantee as well. I had nothing to lose! Ray then said he would help me drive the vehicle back to Bremerton along with his coworker Angel. This took another hair raising two hours of difficult driving but all three vehicles arrived safely in Bremerton with out incident. I offered to give them a tip for going above and beyond the call of duty and Ray declined and said if I put out a good word for Legend Auto Sales, that it would be tip enough. So here it is, Couto's to Legend and the company they keep. Thank You for everything. I really, really appreciate it. read more

Mikey Croger is basically one of the best sales men I know, putting aside our friendship prior to me coming to Legend Auto Sales; Mikey has always listened to what I wanted and needed in a vehicle. He's very proficient and his knowledge on the data base means that he stays up to date with their inventory. I came in and wanted a luxury car but it was out of my budget so he offered me an alternative and I love my Chevy Malibu LT. It was a cheaper car but it has everything that I was looking for. If you ever go to Legend Auto Sales please ask for Mikey Croger because he listens to what you want and need while giving you options if the vehicle you want is out of your budget. Mikey Croger deserves employee of the month not because he's a friend of mine but because of his drive and determination to succeed while making and keeping customer relations. Mikey always checks up on me to make sure the vehicle is satisfying my needs and that right there shows me that he cares about me as a customer and not just a friend because he wants to ensure that I am happy with my purchase. MIKEY YOU'RE THE BEST, KEEP IT UP! read more

A breath of fresh air from when I arrived at the dealership to when I left with the car I've been meticulously searching for. I've looked at a lot of dealerships with average reviews, and I can say that a lot of the poor reviews on here come from people that are bitter about either the value of their trade-in or if they aren't able to get financed due to their poor credit history, which in no way should reflect on the quality of this dealership. So take it with a grain of salt, and stop by to see for yourself. I was treated with the upmost respect and never once felt like they were trying to pull a fast one on me. Everything was very well explained with thorough detail and knowledge. Our sales person MJ was very pleasant to work with and honest. They even offered pick us up and to deliver the car back home during Seattle's "Snowmageddon!" I'd highly recommend checking these guys out and not wasting your time with other dealerships. They are truly a one-stop shop with amazing and clean inventory and I'll be recommending everyone I know to buy a vehicle from here. read more

I first came to Legend about 6 months ago and purchased a 2012 Ford Focus. The sales man at the time preyed on my naivety and basically pushed me into a car that was nothing but problems the whole time I had it. I finally broke down and called legend auto sales expecting to have to argue with them about giving me some sort of compensation for this terrible car they sold me. Instead the sales manager Abraham told me to come in on Monday and he would see what he could do. Him and Kevin worked very hard to fix the mistake that the previous salesman had made and were able to trade me out of my car into a 2015 Toyota Carolla. The payments weren't exactly what I wanted, and it took a lot of negotiating but they gave me way more for my car than I was expecting and worked very hard to turn my opinion around about their business. Although my first experience with them was beyond terrible,I am thoroughly impressed with how they handled the situation. I would still recommend doing a lot of research about the cars worth and all that before you decide to purchase here. read more

Legends Auto at Burien, WA was an amazing experience for my family and I. My girl bought her first car from them a month ago and the process was very easy and the numbers presented were right for us. The one person that really helped a lot was Roland. There was no pressure felt from him and being a fellow filipino he spoke my wife's dialect and made the experience for us so easy. We are originally from Hawaii and we prefer the welcoming vibe in making purchases like a car pleasant and not somekind of tug of war battle and Legends definitely delivered that to us. We were very impressed and they have tons of other vehicles that could appeal anyone's taste. From Roland to his manager and to finance they all were very pleasant to have done business with. I will definitely be back if a Lexus GS-f comes to there inventory, haha.... (maybe) if I can afford it on my end. If anyone is looking for high quality vehicles with high quality sales team check out my friend Roland at Legends, the experience will be....... wait for it...... LEGENDARY!!!! read more

This is our 2nd time financing a vehicle here. I love the selection here! My husband & I didn't think we would be approved for anything that we liked or wanted due to our credit score. Over a year ago we got a SUV Nissan platinum and today we got a GMC Sierra. We are very specific and know what we want and don't. Thankful this dealership doesn't have any beaters or something you would be embarrassed to drive. I highly recommend that you ask for Nate who went above and beyond for us, negotiating and getting more for our trade in than what they 1st offered us. He didn't pressure us into a car that we didn't want, he listened to all of our concerns and answered every question I had. Not your typical salesman! I've been to a lot of dealerships and have been turned down or the car usually breaks down on me. (Never had a problem with the Armada I got over a year ago.) Salesmen usually get annoyed with my questions and demands but not Nate. He has patience lol. I highly recommend this dealership you won't be disappointed. read more

ABRAHAN!!! That's who you want to talk to... I'm not a yelp guy at all so for me to even be on here is telling. Abrahan helped put me in a truly good quality reliable vehicle. A very REAL person, not your average car salesman. He was honest, fast, extremely helpful and accommodating. After I left the dealer on the way home (just my luck) I got a flat tire!! I called Abrahan and he was physically there within 15 minutes!!! WHO DOES THAT?? He even went to the local Fred Meyer to buy me the Allen wrenches I needed to take off the cover to get to the lug nuts with his own money!!! And then to top it off he helped me change the tire and asked me to call him when I got home to ensure I made it safely, he took the flat with him and had it repaired the very next morning for me to pick up. CUSTOMER SERVICE AT ITS FINEST!! I HIGHLY recommend Abrahan to assist you with your purchase! We all know how carsalesamen can be right? Abrahan is the opposite, he truly cares about getting you taken care of! read more

I would recommend this dealership to all my friends and family. I went down there in March to sniff around a little and see what they had out on the lot.. They had a great selection and a variety of cars n trucks to choose from. I worked with Easy one of the sales reps... He was great.. Very thorough and honest. They were willing to bend on the price and make things fair. Took the car back a couple days later to get repairs done that was agreed upon as part of the sale. Mechanics fixed everything that was agreed upon which was impressive.. A few months later. MJ gave me a call to check in with me and make sure things were goin well. I mentioned that there was a couple things about the car that might have slipped the cracks during the sale and MJ immediately invited me back down to the dealership and everything was corrected on the spot. Make sure when you go down there you ask for Abraham, Easy, or MJ.. They will take care of you.. Thanx guys for doing whats fair... read more

Hi Yelp review readers my name is Aaron Reyes I've been working for Legend Auto Sales for almost 3 years as a Sales Rep. ... I can only speak for myself and no one else , my experience here as an employee is been great so many satisfied costumers over the 3 years I've been here, also I like to thank all of my returned costumers for been loyal and trusted me with your Car needs and have your friends and family come see me as well I purchased 3 cars already here at the dealership as well . I do have headaches , no body is perfect but I do try to get things right , management is always there to help , I never worked for other dealerships and for the things I heard I'm good here ( legend auto sales ) , if this help you make up your mind about coming in to see us , do give your self a chance to know us as we all try to help costumers like you to find the right vehicle the fits your wants and needs , it will be a pleasure for me to assist you with your search... Aaron read more

I have been a customer of Legend Auto Sales for over 10 years, and I honestly can't recommend them enough. Over the years, I've purchased six vehicles from them, traded in several cars, and used their service department multiple times. Every experience has been smooth, professional, and stress-free. The team is always kind, honest, and genuinely cares about their customers. They consistently work hard to get the best prices and the best financing rates, making the entire process easy from start to finish. I have never felt pressured, and they've always taken the time to answer my questions and help me find the right vehicle. The fact that I keep coming back says it all--this is now my sixth car from Legend Auto Sales. Their outstanding customer service, fair pricing, and commitment to making every customer happy are the reasons I continue to choose them. If you're looking for a dealership you can trust, I highly recommend Legend Auto Sales. read more

I don't usually do reviews, but this one is worth the time. I had been shopping for a new suv for a few weeks now and test drove a handful before making it to Legend Auto Sales. Although they had the suv we were looking for with the right color combination, the sticker price was higher then the competition. After we test drove we wanted to buy it and the negotiations began. Everyone involved in the sale was great, very friendly and profesional,  but the sales manager was ultimately who convinced us that this was the right car for us, he gave us a really good deal on both our trade in and the suv we wanted. Over all a great experience and very happy customer. Every promise that was made has been kept and the entire staff has been very attentive of our needs. And for that I thank the staff at Legend. You will be the first stop we make the next time we are in the market for a new vehicle. read more

I would just like to thank this organization. They are so professional, courteous. My wife and I worked with a sales person named KC. I have never had such a positive experience purchasing a car. KC communicated perfectly with no pressure for the sale. We purchased a Tesla. If one knows about Tesla this is a car you would love to have but you need a knowledgeable sales person if you don't purchase for Tesla directly. Well KC should be a Tesla sales person (just kidding Ledgend Auto lol), his knowledge was on point and all of our questions were answered. Plus Ledgend Auto has many Tesla's for us to choose from. For those who read this, I highly recommend Ledgend Auto. They have a great selection of cars to choose from. Their ability to want to help you not sell you made the difference for me. Go check Ledgend Auto out. You will be glad you did. THANK YOU KC!!!! read more

I've recently bought my 3rd car from here, and each time it has been a pleasant experience. When I feel it's time for something else , I see what they've got on their lot . Each time I've found the car I've been searching for, and each time the car sold itself. No pressure from the sales staff and an easy, seamless, process with the financing. Each time I got really good percentages, and the cars have been awesome to me. Obviously the cars are used and not new so there were things to work on , but their service department is there to help. Loved my previous cars, and love my current Jeep that I've got. I will definitely be back when ready to buy something new! Ask for James in sales, a really outgoing and friendly guy that definitely knows what he's doing without the aggressive sales person vibe. Keep it up guys. read more

I just purchased a 2011 Ram 1500 a couple days ago and couldn't be more happy with the whole experience. John was my salesperson and was very professional all the way from phone to delivery. The Mgt staff was professional and very good at what they do. I read a lot of reviews for this business and don't quite understand sometimes what people are expecting from a used car. But I do have some advice for the people wining about trivial crap , if you want a car thats new , THEN STEP UP TO THE PLATE AND BUY ONE!!!! But my guess is that you'll find that even though they're new it doesn't mean that they're perfect either. My guess is you had problems with the last car you had and the one before that too!! Maybe to truly fix the problem you need to look in the mirror and FIX THAT PROBLEM 1st!!!! ........ read more

I had a great experience at Legend Auto Sales from start to finish. They have a huge selection of vehicles, so it was easy to compare different options in one place. The staff was friendly, knowledgeable, and never made me feel pressured throughout the process. They took the time to answer all of my questions, made sure I found the right vehicle for my needs, and the financing process was straightforward and efficient. Everything was explained clearly, and I appreciated how smooth and stress-free the entire experience was. If you're looking for a dealership with great customer service, a large inventory, and an easy buying experience, I highly recommend Legend Auto Sales. I'm very happy with my purchase and would definitely come back for my next vehicle. read more