She is nice person good price and good service too. I think can do little better but overall great quality. She did great job of what i asked missed couple small things but i would just it was may be bit miscommunication otherwise great service. I requested bathroom cleanings along kitchen and she done well read more

Leila has been cleaning my house for almost a decade. It is easy for me to remember when she started because it was after my third child was born and I couldn't keep the house up. She comes in each week and several hours later it's a model home! She's so dependable and I think a little bit magical too. I could spend the whole week cleaning and it would still not be as good. She's always happy to see my doggie too. Thanks Leila! read more

Leila is a not only a lovely person she is a house cleaning professional in aspects! She is thorough, leaves all areas of my house (high & low) completely SPOTLESS, she is punctual, and consistently goes the extra mile to deep clean each time. I am particular about clean spaces and have had many a house cleaner that has not performed to my standards. Leila surpasses my standards every time. I have been a satisfied client of Leila's for almost a decade and love coming home to a house cleaned by her. I recommend her highly to anyone in need of a regular house cleaner and/or someone for a specific job that feels daunting or overwhelming. Leila is the BEST! read more

She did a great job on the apartment. It's amazing how one person can go through so much crap so quickly. She came in today for a move-out cleaning. She surprisingly had an opening today as I needed a last minute cleaner. She was quick and efficient, but I do believe that there were a few tough spots that she couldn't get to all the way, but for the most part, everything is much cleaner. She did forget to do the spot behind the fridge, but I also forgot to remind her. *Update (4 to 3 stars): just when I finished clearing out everything, I noticed that she missed the freezer. Also, maybe she didn't think it was necessary, but she didn't clean the blinds as well as I'd hoped. Sure, they weren't in great shape, but at least try a little harder? Anyway, I'd recommend her if you're not going to be in her way and/or have three hours to spare (if you choose to be in the apartment as she's cleaning.) read more

PROS Was able to come by the next day after I called her. Friendly and responsible scheduling. Very much on time, in fact she was 20 minutes earlier than the window we'd agreed on. *Really wonderful demeanor, I felt very comfortable having her around. *Friendly, responsible with my cat coming in and out. Fast basic cleaning, 2 hours for a one bedroom. *Speaks English; good communicator. *I consider these very important in someone entering my home. CONS It's not a spotless cleaning job. Not a "deep cleaning every time" as other reviewers have said. Didn't clean front of microwave (or inside it) Stovetop, burners and front of oven are not spotless Didn't wipe down things on kitchen countertop (containers, knife block, food processor) or front of the refrigerator. No shelves or windowsill cleaning in bathroom No windows Couch still has some cat hair on it Didn't fold any clothes that were let out in the bedroom, just put them in a pile on the bed. She quoted me 120 for monthly, 80 for every 2 weeks which seems about the going rate for my apartment. Yet I think this is too expensive considering the very light cleaning job. read more

I bought the Living Social deal and have been unable to get a phone call returned or an email answered. This might be a great service once they show up to your house, but I'm at a loss as to how I'll ever know that. I do not recommend, at least in terms of professionalism and customer service. read more

We recently purchased a home and needed someone to give it a good cleaning before moving in. I found Leila on Yelp (thanks yelp!) and despite a few of the reviews I decided to give her a call. I called on a Monday and got an immediate response and thankfully she was able to come out Wednesday! I asked for a deep cleaning and let her know exactly what I was looking for, I felt that she gave me a great price for what I needed. She showed up on time on Wednesday, with all her cleaning supplies and was ready to go to work! We did a quick walk through and went over the details and then I left her to it. We have a 3 bd rm 2 ba home that had been vacant for awhile so lots of dust and a little dirt. I returned 3.5 hrs later to a sparkling home. Really great attention to detail and covered everything we talked about. The bathrooms and floors were amazing! I would definitely not hesitate to call her again! read more

After making about 10+ calls to Leila, she has only returned 2 of my calls, both of which I have unfortunately missed. In my subsequent voicemails for her (I have still not been able to speak to her), I have asked that she please leave me a voicemail of her availabilities if I don't pick up. That way I could pick a date and leave her a voicemail. She hasn't done that, and I'm at wit's end trying to redeem this damn voucher. SO not worth my time and frustration. read more

I bought the living social deal because I was moving and needed to clean my house anyways and it seemed like a good price. Afterwards, I looked her up on yelp (why always afterwards!?) and felt like I may have purchased a lemon. I somehow got my phone number to her through her "website" and she called back a few days later. We set everything up and I felt like I was good to go. I called her a few days before she was supposed to come and clean and after explaining to her who I was and that we had made an appointment she seemed to develop cold feet. She went on to explain she had car issues and that she wouldn't be able to make it and could she just call me back in a few days. I tried to remind her that we had already agreed on a time but after we were through talking I was not sure what to expect. She ended up calling me the day before our original appointment and said she would be there at 8 AM the following day. Perfect, that was the original time! Now here is where she earns the 4 stars. She did a phenomenal job. She was hesitant to clean the stove but once I explained to her what was going on and what I needed her to do she made the place sparkle (bathroom, stove, fridge). It was like a crappy movie where you are worried the entire time that nothing is gonna work out but then the cleaning lady takes her hair down and her glasses off and you realize it was her the whole time and everything is great. read more

My mom bought a Living Social Deal for us. I called and scheduled an appointment - no problems with the scheduling. She showed up 30 minutes early and apologized for not getting the time right (household was just waking up). 5 Bedroom, 3 bath house that wasn't messy but needed a good clean. Leila brought her own cleaning supplies and did a fantastic job! Like another reviewer said, she made our bathrooms "sparkle." She was very pleasant and nice to our 3-year old. (Not a testament to her cleaning skills but a nice touch.) I would use her again. On her way out I asked what her standard rates are for our home and it was substantially more that what my mom paid Living Social. Still would use her again if I came across another deal. read more

Ms. Aruojo did a great job cleaning out my condo. I would totally hire her again. She is very friendly, professional, and speedy. She got the whole place looking clean, sparkly, and in tip top shop in only 3 hours. This is fast as it is a 3 floor condo with both wood and carpeted floors. She also did a great job in the kitchen and bath. If you need housecleaning done Ms. Aruojo does great work. read more

We bought the deal on Living Social. 1) She is not very responsive and does not return your calls 2) When she came to my place, she told my boyfriend it's too messy to clean. No duh it's messy and dirty. That's why we bought the deal to have a maid clean because I cannot keep up with a sick, disabled boyfriend, teenage daughter, a dog, and a full time job! I have requested a refund because clearly she would like to be choosy about what she cleans! It is not a business... it is a one person show who does not know how to do business. read more

I just woke up this morning and thought it was all a dream. Until I looked around. Last night, this fabulous lady came into my apartment and made it look like spread out of Dwell. Leila was A.M.A.Z.I.N.G. The apartment is cleaner than when I moved in. The fridge was cleaned, the dishes were done, every dust bunny, er, elephant gone from under every piece of furniture. She is my savior and for that I almost want to rate her no stars so she will always be at my beck and call. Love her!!! read more

I bought a LivingSocial deal for house cleaning and I can't get them to call me to set up an appointment! It's been 2 weeks of phone calls and emails with no response. Frustrating and now I want my money back! read more

I also bought the Living Social deal. Never received a response despite filling out the online form and multiple phone calls so I complained and got a refund. Doesn't sound like much of a real business and just run by one person--who doesn't know how to run a business. read more

Bought the living social and tried for months to leave messages and emails with no response from Leila's housecleaning or living social. I at least thought living social would give me money back due to no response. Nope, this sucks all the way around. read more

i read Yelp review's before purchasing a cleaning for a 6 bedroom house on Living Social. My house is only 3.5 bedrooms, but I wanted to make sure that they would have plenty of time to clean my house. I called and after several phone calls made an appointment. However, i tried calling the a week before to verify cleaning and finally after 3 phone calls, she confirmed. Leila arrived on time, friendly. Told her that I just wanted my house really clean as we had guests arriving from out of town. this was 1 person who was at my house for 2.5 hours. She left without saying good-bye. I went upstairs and she had only dusted the front half of my dresser, not the back half. There was a spot of dried milk on the counter from my coffee spoon that was still there, toilet had a spot, crumbs on counter. Did not touch stove, hood, dishwasher, or fridge. In all rooms dusting was half done if pieces were touched at all. I had dusted the front half of a curio cabinet in my living room, but had left the back half as I am short, NOT TOUCHED. As soon as we discovered she had left and the poor job she had done, I called Living Social. They told me the would have to talk to the company and would get back to me. After 4 days I received an email stating that they could not help for me to contact Leila. Well to no surprise after 2 weeks and several phone calls, no response. I received an email from Living Social asking how their customer service was. Needless to say the response was not favorable. They sent another email telling me to contact Leila. I will not purchase another service from Living Social and I definitely would not recommend using Leila. I paid $99 for a 2.5 hour cleaning. It would have been a good deal if it was as presented, a housecleaning for the whole house. Unfortunately, I think I paid more and got less than most people. read more

Leila Aruojo is absolutely a quality house cleaner. She has been cleaning my home every other week for about two years now, and I always feel a little giddy when I come home to her work! She's quick and efficient, but does a thorough "deep clean" every time - the windows washed, the fridge cleaned out, the bathroom sparkling white clean (my bathroom actually draws compliments from guests who apparently don't realize I don't do it myself)! She is so thorough that she is always doing extra things that I don't really expect her to do - changing light bulbs if she finds one has gone out, and finding fresh linens in the closet if I forgot to leave them out for the bed. Her prices are reasonable as well! I highly recommend her! read more

I called for a quote and the woman who answered acted like she had no idea what I was talking about. It was noon on a Friday and it sounded like she had just woken up. I verified with her that I had called the correct number and that she did, in fact, work for the company. I asked if I could get a quote and she responded as though she didn't know what a quote even was. I don't have the time or patience for unprofessional people in the service industry. read more

My friend gave Leila the highest recommendation, so when we needed a serious move-out clean of a big 2 bedroom that we'd been living in for 5 years, I gave her a call. Her quote seemed a bit low, so I pressed her and tried to explain that our landlord had very high expectations for a deep clean, she replied that she's a professional and declined to come give an in-person quote. I should have walked away, but since she came with a high recommendation, I proceeded. Anyway, I had to leave a check for her because I couldn't get off work (another mistake on my part). When we came to do the walk through the place felt barely clean. She cleaned the fridge, but not the top. She didn't wipe down the kitchen cabinets on the inside. In fact, the place didn't even smell like cleaners and the kitchen looked hardly mopped. If she was truly a professional she would have taken the time to visit so she could have assessed our needs or at least had a more extensive conversation. I feel like she underestimated the amount of work and then left things half done. After all that, our landlord said she'd need to hire her own cleaners and take it out of our security deposit! Wish I'd skipped Leila all together since we are paying to have her work re-done. read more

I hired Leila based on Yelp reviews, so it's only fitting that after 3 years, I post a recommendation. Leila has been my primary housekeeper for several years. I've never had any problems getting in touch with her, and she's always prompt (usually to the minute). After she's done, the house always looks GOOD! I'm messy, and somehow she gets through my clutter to make things clean. Leila doesn't need much direction, and she always does a good job on the bathrooms and kitchen. I recommend her strongly. read more

I recently have started having Leila clean my house for me I can say I feel very comfortable having her in my home which is very important to me. Leila is very professional on time and cleans a bathroom like no other. read more

I too had to reschedule with Leila due to her car trouble. She came the following week though and did a spectacular job! I recently had foot surgery and really needed the help. She was quick, thorough (I didn't really expect that) and I would gladly have her back. She clearly has house cleaning experience. I also had the Living Social deal. read more

I really love coming home on Tuesdays after Leila has been to our house. She does a great job, follows instructions very well, and has been very reliable. She is also very friendly. I'm very happy we found her! read more

Like some of the other reviewers I bought a deal through living social. I literally tried calling for months. I also left a message through their website. After discussing this on 3 separate occasions with living social they finally gave me a credit. What a pain! Next time I will be much more careful with any businesses I choose through living social. It was their fault almost as much as it was this business. read more

Leila has been our housekeeper for 2+ years based on Yelp reviews. She is terrific. Reliable, thorough, efficient. We have a 4 bed/2bath/3 kids household and she can whip the place into shape in about 3 hours. Pretty amazing! read more

I purchased an Amazon Local voucher in December. It's April and I have yet to get a return phone call to schedule a cleaning even with numerous phone calls and emails (too many to count). Ugh! So frustrating. I guess I need to contact amazon local for a refund. read more