I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

I recently had American heating and air install a new furnace and a/c in my home and the experience…read morewas seamless. Rick was a pleasure to work with and explained all of my options without pressuring me to make a purchase. His crew was professional, thorough and explained the entire process from start to finish. I highly recommend them

Ray was prompt, friendly, professional, fast and knowledgeable. Great service and experience!read more

A Nightmare from a Free Inspection -- and I Still Don't Have Air Conditioning…read moreWhat started with a free inspection offered to me while I was walking through Home Depot has turned into a nightmare, and as of today, I still do not have a working air conditioner. I was not looking for an AC repair or replacement. A salesman from North Bay Same Day Heating Cooling and Plumbing approached me at Home Depot and offered me a free inspection. My air conditioner was working fine, but he encouraged me to have it inspected, so I agreed. When the technician arrived on Monday, August 10, 2026, I was charged $25, despite the inspection having been presented as free. My AC was working perfectly before he arrived. The company's own service report states that the system had a 20° temperature split and, although they considered it undersized, it "has been working well for her." The technician recommended several repairs. I chose what the company called the "A/C Bandaid"--a new capacitor and hard-start kit--for $680. The invoice described the capacitor as extending equipment life and the hard-start kit as reducing energy consumption and prolonging equipment life. I did not use the AC for several weeks because the weather was mild. When I turned it on for the first time on September 6, it no longer worked. On September 9, the technician returned. His written report states that the hard-start kit installed on August 10 was "completely fried" and that the compressor was "completely seized up and no longer functioning." The technician called the office and told the office manager the compressor was fried. About 15 minutes later, he told me the owner had authorized a new compressor at no cost to me and that I would receive the money back for the repair work. I was then told Ben would be coming out and could help me with my situation. I did not know he was a Field Supervisor. When Ben arrived, he told me he didn't want to put a compressor in my old unit. He did not go over with me what installing a new compressor would entail. Instead, he presented me with an offer for a new AC system. The price started at $8,400. About 10 minutes later, it was $7,000. Less than an hour after he left, I received another call offering it for $6,000. The company's September 9 written estimate confirms the $6,000 proposal and shows a $4,125 compressor credit, $680 credit for previous repairs, and $2,689 manager-approved discount. I did not authorize the replacement. I told them I needed time to research what had happened. I subsequently obtained an independent HVAC inspection, but the inspector could not determine the cause of the compressor failure because the parts had already been removed and the original wiring configuration could not be inspected. I still do not have air conditioning. For two weeks, no one from North Bay Same Day contacted me to check on the situation. On September 22, I called Ben and told him I could not afford the $6,000 replacement and would opt for the compressor. He told me that was not his department and that I needed to contact the technician. For the past three days, I have repeatedly tried to reach the company by phone and text. I have only reached call centers that say they will pass along my message. No one has called me back. I am a homeowner who accepted a free inspection of an air conditioner that was working. I am now weeks into this situation without air conditioning, with a failed compressor and a hard-start kit that the company's own technician documented as "completely fried." The September 9 follow-up report states, "Unfortunately the compressor going out was a coincidence after repairs were just performed." From my perspective, I had not called this company because my air conditioner was broken--it was working when the original inspection and repairs were performed. What has been most upsetting is the entire experience--the sequence of events, the pressure to consider an expensive replacement, and especially the lack of communication afterward. I am still trying to get answers and resolve this situation. This review is based on my personal experience and the company's own written service documentation.

Cesar from Moore Home Services showed up for our annual plumbing inspection and treated our pipes…read morelike they owed him money -- in the best way. Thorough doesn't even cover it; the man found issues we didn't know we had and explained them like he actually cared whether our basement floods in 2027. Then came the follow-up report: a full photo dossier of our home's plumbing, more detailed than some performance reviews I've received.

New homeowner, and found that Moore had improperly installed the air filter for the HVAC system -…read moreit's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

Richard was incredibly helpful and informative. He only charged me for the call out as he told me…read morethat my system was too new to require anything else since I change my filters regularly. Very honest.

They came out same day which I appreciated but I had researched cost, parts etc so I could be…read moreprepared. Their price was double of what other companies quoted, told me my compressor was broken & needed to be replaced. I called a different company for a second opinion. My compressor was FINE, it was simply the fan motor that needed to be replaced. The second company charged me half of what Castle charged, fixed the problem & didn't lie to me

June 3, 2026 Today, Lucas came out to do a routine maintenance check on the heat pump that Henry…read moreMechanical installed several years ago. We have been super impressed with the excellence of the units they've installed for us, as well as the diligent, expert technicians they have sent to us over the years. Lucas spent a lot of time with us, explaining various things we asked about. Unexpectedly, he really helped us out by installing a new laundry room fan we had picked up to replace the old one that had fallen from the ceiling. Helpfully, Lucas pointed out that our attic has no fan to pump out excess heat (and it gets hot in the summer!!) He promised to send a quote immediately. We were delighted with his service and awesome communication skills. Lucas is a super star!!

It was expensive. However, the crew that installed everything was professional and efficient…read more They finished on schedule, kept me updated, consulted me regarding all changes, and -- awesomely -- cleaned up after themselves. The end result was a beautifully installed, high end system, that works far better than it's predecessor. Pleased with the quality of work, the furnace, A/C, and new ducting.

Furnace needed repair for the first time. Given all the symptoms of what was going on, to me, the…read moreproblem seemed possibly related to the blower. Looked over 3 highly rated companies on Yelp for an estimate. All I was looking for was an estimate. Contacted the first two companies. With both, a unexperienced office person answered and both could not give me the estimate I was looking for. Both required a technician to physically check the unit at a cost. It seemed I had no choice but make an appointment with each. Frustrated on knowing I'm going to be paying someone for not fixing the furnace, I contacted Adams Heating to see what they had to offer. Right away, I got a response from the owner in directing me to his tech (Josh). After discussing my situation with him, I cancelled my previous two appointments and made one with Adams. What was the difference??? Simply put ...Integrity and old school values! Josh was honest in his communication and gave me what I exactly wanted, that of an estimate. The problem turned out to be the capacitor and was replaced quickly at a very reasonable price. Throughout the replacement, Josh gave me an quick oversite of the furnace itself which was educating. Should I need any furnace repair in the future, I without any hesitation, will contact Adams once again!

I Paid a ton of money for a heat pump that came 1/2 full of refrigerants and leaks....all I'm…read moresaying.

Short answer: I'll be recommending Kutz to friends and family for the foreseeable future…read more We got several quotes for a mini split install and it was clear that this company was willing to take the time to work out the system we wanted to have, not just the one they wanted to sell. Shout out to John Green specifically. The quote was not the cheapest but nearly, and it was the system that I felt had the best value. Did everything go exactly as planned? Of course not, but that's the nature of things, especially with old houses like mine, and more importantly John and co. made sure everything was right in the end. When we got the system tested for permitting and rebates the technician commented that it passed with flying colors, well beyond the minimum specs.

Had a service to change the thermostat in my house this morning. Carl came out and did the…read moreservice. Carl was professional, timely, and communicated well. Job was done right the first time. Additionally, he did not "sell me" on items or products I did not need. In short, all was good and I would recommend BK HVAC again. ** I used them (BK HVAC) 4 or so years ago to put new ducting in my house - again a nice experience and competitively priced.

Zach was great. Quick assessment and fix of the situation. Showed me membership options for…read moremaintenance for both water heater and HVAC. And scheduling through Elevated was equally efficient.

Terrific work from the technicians who conducted the work both Tino and Daniel. Responsive,…read morepatient, thorough and clean. Good job Zach and the admin staff in supporting this project.