Tried calling to find out how much it would be to repair my tire sat on hold for 8 min and finally…read morejust gave up...

Matthew was amazing to work with. He completely made up for the fact that the sales guy changed his…read morepersonality entirely when I let him know I wasn't buying tires. Matthew came out, explained the process, fixed my tires and made me a new repeat customer. Sorry about the missing star, but the sales guy really did make me feel uncomfortable.

Called and got a quote for 2 tires to be replaced. $35 per tire not including tax and disposal. $35…read moreis a very fair price so I agreed. I drove over and they brought by car into the bay. For some reason the tech thought it was a good idea to jack up my entire rear of my car from the engine only and hold it there for the duration of the tire change. There are clearly rear jacking points on the car. Mentioned it to the front desk and was told that's not normally what they do and they would inform the technician not to do that in the future. Still charged full price. Leaving this review for a paper trail in case there are leaks. TLDR: pricing for tire change was fair. The shop needs to do a training on how to properly lift cars...

I needed to rotate some tires I purchased at a Big O in another state. They were happy to do it and…read moreit was free of charge. It took a while to get it done but they had quite a few people ahead of us. The service was really good.

Took my 2016 Audi A6 in for an oil and filter change Nov. 13, 2025. After 0nly 372 miles I saw an…read moreoil puddle of clear oil on my garage floor. I called them to report this, they said bring it in for a diagnostic steam clean and dye to the oil for I think $130 or so. I feel they should have look at it for free seeing as though I told them there was no leak before they did the oil change. Took the car into another auto repair to have them look at it. the problem was the wrong oil pan plug and washer was installed resulting in the leak. I would like a refund of the cost to have it diagnosed and repaired with the proper plug and washer was $160.43. I won't charge you for my time.

To be fair, I haven't actually gotten a service from this place, but that's kind of the point. They…read morewere honest and transparent about what I needed and did not need. I came in because my car was squealing when I started it, but it did not do it on the day of the appointment. Rather than blowing me off or charging me for something I may not need, they opted to make sure my car was safe to drive and inspected the engine. They noticed that I had some oil build up, so they taught me how to check my oil and educated me on how to take care of that in both the short and long term. They made sure my serpentine belt was safe to drive and answered all of my questions, despite not charging me. No one works on commission here, and they really seem to do right by the customer. I will for sure be back with any of my auto mechanic needs!

Honest, knowledgeable, and human first approach. These are good people, a car shop from the past…read more See clipped videos for proof. Quick Story: 6 weeks ago my dear friend was buying a used car. She had 24 hours to make the decision due to unfortunate circumstances. I l called every open shop. Went to big O tires and they wouldn't touch the car without paying them or give me a breakdown receipt of what they thought it could be, and refused to print it off to price compare. These amazing humans lifted the car up, walked me out and let me video exactly what was wrong, gave me honest advice in 10 minutes. Sent us on our way no charge. I genuinely just teared up thinking about what they did. This is what makes the world a better place. I will come back to them for any issues with my car. Thank you so much for your service.

Had my car breakdown just down the road from hillside and they were the only shop choose enough to…read moreget the car to. They are essentially like a "big o tire" or pep boys. But that's not a bad thing. The guys I interacted with were very friendly and my car was fixed within like 5 hours of dropping it off. I wouldn't hesitate to bring my car back if I needed to

Excellent service today from Burt Brothers Tire & Service. Fair price for the work done, and a…read morethorough explanation of the work performed. I will be coming back. Good luck my friends with your car maintenance.

Came here for a second opinion on quite a lot of work I was quoted for. Burt brothers found that…read moresome of the repairs I was quoted for by another shop were completely unnecessary. They had an update for me 1 hr after drop off and car was done 3 hours later. Front desk guy was very professional and communicative, gave me all the details on what was urgent and what I could wait on, never tried to upsell me on nonsense and saved me essentially $3200 as the first shop quoted me almost entirely for things that didn't need to be fixed. I highly recommend Burt Brothers and will be going here for all my future repairs. Thank you!

I had a slow leak in my tire and saw all the great reviews on Yelp. I appreciated the reviews about…read morehonesty and transparency. This is top priority to me when it comes to vehicle repair and maintenance. Called Hillside on a Friday morning and Harrison answers. Really nice and friendly. He said it's first come first serve basis so i brought my car in as early as possible. They didn't try to sell me on getting new tires or breaks or anything, although i know I'll need these in the next year. They fixed the tire and sent me on my way within 15 minutes of arriving. I paid......nothing! Harrison said it was a small job happy to help. Here's the thing - even though I wasn't charged, I'll definitely be referring people to them. I already referred a family member who said they'll be going to Hillside in the next month or so for some work. I'll be sure to keep referring. Lobby area - not tons of seating, but then again, it was just me and another individual, and the service was very fast.

Great service. Stopped in because I had a tire leaking for two days and this was the closest to my…read morekid's school. I was in and out in 20 mins, patched and on my way. No charge for the patch. I've seen places charge 30 bucks for a patch. These guys understand how to get return business. I'll be back for sure for my tire needs.

I've used Richins numerous times before and trust them more than the dealer. This time I had…read morealready replaced the top radiator hose myself due to it splitting and giving my engine a good steam cleaning. So I decided it would be a good idea to replace the lower hose. So I went to Richins , got an appointment and they replaced it a couple days later without any problem. 08/2026

These guys are the the best around. They are honest and straight forward, won't try and sell you…read moreon work that is unnecessary. I have used them over and over again over the past 15 years and have referred at least a dozen people that have all had the same experience I have.